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Bewertungen von Stonehouse Court Hotel

3.5 out of 5
Stonehouse Court Hotel
Bristol Road, Stonehouse, England

Bewertungen

8,0

Sehr gut

121 von insgesamt 382 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
155 von insgesamt 382 Gästebewertungen haben eine Bewertung von 8 - Gut" "
75 von insgesamt 382 Gästebewertungen haben eine Bewertung von 6 - Okay" "
20 von insgesamt 382 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 382 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,4/10

Personal & Service

7,2/10

Ausstattung

7,6/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Klaus

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Eine sehr schöne fast schon historische Hotelanlage mit schönem Park und sehr gefälligen Erscheinung. Einziger Mangel war das kalte Badezimmer durch sehr niedrige Aussentemperaturen (unter dem Gefrierpunkt). Dadurch hat der Komfort etwas gelitten.
Aufenthalt von 2 Nächten im Dezember 2017

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zum Glück nur eine Nacht, schnell wieder weg...
Von außen prächtiges historisches Gebäude.... innen heruntergekommen, mit altem Mobiliar, abgewetzten Teppichen... Personal eher pflichtbewusst als aufmerksam oder freundlich Zimmer am anderen Ende des Hotels, fleckiger, abgewetzter Teppichboden, altes Bad mit schimmligen Rändern... Frühstück in heruntergekommenem altem Speiseraum, klebrige Tische, Plastikstühle...

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Gp

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Allan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were in room 25, due to the walkway on the floor above us, this was a noisy room. Usually late at night or early in the morning when guests were mobile.
Aufenthalt von 6 Nächten im Mai 2024

8/10 – Gut

Marie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was lovely old building, very relaxed. Near the canal. Tea and coffee in room. Very clean and comfortable
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Jamie

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I was in the rooms the other side of the hotel room 44 and the room just felt very dated and the floors were all creaking wherever I walked, I know this is an old building but it was poor to be honest.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely comfy room and great staff. Aweosme fireplace in lobby bar
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Peter

Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Chris

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

alex

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Generally a nice hotel, with what would be a nice atmosphere. I think I was unlucky to book on the same night as quite a large Xmas party which over stretched the staff. When I got to the room, it was clean, however the bathroom needs a bit of a revamp, the hot tap was loose, shower had no temp gauge and was very inconsistent with the temperature. Breakfast was very nice, and the morning staff had things a bit more under control. Nice early start on the breakfast which was appreciated for a business trip.
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Ben

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Lovely old building, nice atmosphere. Slightly over priced and dinner service was a tad slow. Nice grounds and pleasant exterior
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Morton

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Hotel and staff were lovely but the place does need some TLC. Things like usb charging in rooms would be good, no water in room, our cold shower tap didn't work. Breakfast was buffet style but they were overwhelmed on Sunday morning with wedding party. Grounds were lovely. Bed comfy, ok for quick 1 or 2 night stay.
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Ben

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Louise

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Nick

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I'll be back
Good looking hotel, friendly staff, comfy room, breakfast not to my taste felt re-heated
Aufenthalt von 1 Nacht im Oktober 2023

4/10 – Schlecht

William

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very poor customer service, especially the reception. Rooms very small, great distance and up and down stairs. Very bad value for money
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

anthony

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
Great hotel, very friendly staff and great food. First time at this hotel and will use it again. Just off the M5 motorway.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Guillermo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Christine, San Francisco

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Bad case of Mildew and damp rooms. Staff friendly but untrained. Would not recommend or return
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Philip

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
OK - but better close by
Check-in was not great and the bar area is very small. Over priced for what it is.
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Kay

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Wouldn’t stay again.
Stayed for a wedding and when booking online the price went up when paying on the day. The room was tiny, bed is only a double, certainly not big enough for 2 normal sized adults. The bathroom cleanliness wasn’t great, the shower leaked all over the floor. The bedroom windows were huge and opened into what is already a cramped room, so no room to move. The breakfast wasn’t great and for the price of £180 a night I was expecting a lot more.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Maureen

Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Richard

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2023

6/10 – Okay

William

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Enjoyable
The rooms are clean and I would stay again. I like the backyard, and bar area is comfortable to hang out and have a pint. Overall I enjoyed my stay. The only complaint I have is the water pressure in the shower. The showers hardly function and need attention.
Aufenthalt von 2 Nächten im Juli 2023

6/10 – Okay

Caroline

Verbesserungswürdig: Zustand der Unterkunft
The building is in need of renovation. The room was small with little windows not giving enough light. There were no instructions in the room. Decor and furniture were dull and on the whole I felt it was overpriced. The staff were pleasant.
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Alan

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice stay on way to minehead
Very nice hotel only down side was the price of the beer also the restraunt was not very well organised had gammon steak with egg the egg was hard and took ages to replace it at breakfast i asked for a fried egg that never came i did ask twice but still i had finished my breakfast and no egg arrived i told the waitress not to bother as i had finished
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Absolutely stunning place and location highly recommend and the evening food was excellent, bit disappointing breakfast would liked to have a choice of eggs as the scrambled eggs were not good , other than that I really enjoyed my stay will definitely be back
Aufenthalt von 2 Nächten im Mai 2023

6/10 – Okay

Marcus

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Nice stay, but at breakfast not all the items were available. The waitress said the items had been ordered, but nothing materialised by the time we finished, which was a good half an hour. Other than that we had a pleasant stay.
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Lucy

Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Benjamin

Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

Colette

Aufenthalt von 2 Nächten im März 2023

6/10 – Okay

Gerard

Extremely disappointed
Parts of hotel were closed for refurbishment. Had dinner - but appeared as the restaurant was closed, and were shown to the hotel lounge/library Food was below average- with the burger brioche bun served burnt /black! Despite complaint was charged full price and service charge which was automatically added to final bill but was removed when challenged Of note - we were the only people eating!! Poor experience and poor value
Aufenthalt von 1 Nacht im Januar 2023

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Happy with our stay
Lovely hotel and grounds, friendly staff, spacious room. Room and bathroom was very clean.
Aufenthalt von 1 Nacht im Februar 2023

4/10 – Schlecht

Matthew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Lovely hotel in a lovely location but the heating in my room broke down when it was -2 outside. The hotel suggested I complain on the booking agent app to allow them to compensate me.
Aufenthalt von 1 Nacht im Januar 2023

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im Dezember 2022

6/10 – Okay

Julianne

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022

8/10 – Gut

glen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nice stay
Stayed for work purposes. Lady on front desk who works split shifts and every department it would seem was fabulous and credit to hotel. Conference area great. Rooms a little tired - otherwise nice place. Food was excellent
Aufenthalt von 1 Nacht im Dezember 2022

8/10 – Gut

Jean

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
3 night break
Our room was very small. Bed was comfortable. Limited choose evening meals, breakfast ok but bacon hard . Bar area good.
Aufenthalt von 3 Nächten im November 2022

8/10 – Gut

Richard

Aufenthalt von 1 Nacht im Oktober 2022

2/10 – Ungenügend

Amanda

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Never Again
After climbing then ascending several stairs to the ground floor we followed the corridor round to look for the rooms. When we reached the garden extension it was a maze of steps up and down. I found our room number 30 and expected my sisters to be next door as requested but that was not the case and they were down and up several sets of stairs and on another level, not ideal again but I could see that the room number layout would not allow us to be together. Pity this was not explained when the booking was made, and we asked for rooms next to each other which we were told would be possible. We eventually struggled with the luggage to the rooms to unpack and were not offered any assistance. • There were loads of paint scratches on the entrance room door and inside all the skirting boards were heavily scratched and dirty. • The curtains were falling off the tracks • The windowsills were lifting in two places • There was no decent light over a mirror for me to either dry my hair or do makeup • No decent light over the bathroom mirror • There was no separate armchair as shown in the photographs of the hotel • No bathtub as listed on hotels com • Cobwebs with spider on bathroom window • During the week after using the towels they were hard and scratchy I felt the food was adequate but very overpriced for what we received. What really bothered me was that the table was sticky. Inside the hotel was shabby with scratched paint on all the doors. Hotel needs a major upgrade
Aufenthalt von 4 Nächten im Oktober 2022

8/10 – Gut

Gillian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay for a family wedding
I stayed for two nights for a family wedding. The hotel is so lovely with lots of character. Every member of stay was extremely friendly and very courteous. The food was lovely and the breakfast was plentiful. The grounds are really well kept and pretty. There is a lovely walk by a nearby canal. The only thing that prevented me from giving top marks was that the furniture in my room needs updating and there are no sockets beside the bed. The bed itself felt as if I was sleeping on a cloud. A great sleep!
Aufenthalt von 2 Nächten im Oktober 2022

8/10 – Gut

NIGEL

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely setting with good comfort food
Beautiful building and location, with great views. Good comfort food on the all day brunch menu in a cosy dining room and lounge. The room was clean, the shower and bed were good.
Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Alan

Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Leon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Marilyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Having stayed at the hotel before I was disappointed in the size of the room considering it was 175 per night plus breakfast Very claustrophobic I felt Previously our rooms have been much bigger. Otherwise comfortable
Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Maurice

Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Helpful and friendly staff, a delightful stay in a comfortable room in the main house. Delicious evening meals….the best lamb I have ever eaten
Aufenthalt von 2 Nächten im August 2022