Kära Susanne, tack för att ni tagit er tiden att ge oss feedback.Det här fina omdömet representerar allt vi vill att våra gäster ska känna och vi är glada över att ni trivdes med vårt upplägg.Varmt välkomna åter!Ni är varmt välkommen åter.Med vänliga hälsningar,Elin Roquet, General Manager

Dear Brandy, We would like to thank you for this review about your recent experience in our hotel.It is gratifying to learn that our strategic location near the train stations and the historic Gamla Stan added convenience to your visit. Our proximity to an array of restaurants, shops, and amenities is something we pride ourselves on, and we are delighted it met your expectations.We appreciate your compliments on the cleanliness of our rooms and the service provided by our team. These aspects are fundamental to us and your recognition is highly valued. However, we regret to hear that our room amenities did not fully meet your satisfaction. While our hotel is indeed preparing for a renovation to enhance our guest experience, we apologize for any inconvenience this may have caused during your stay.We are committed to maintaining our facilities to the highest standard and assure you that the forthcoming improvements will address these concerns. Your comfort and satisfaction remain our priority, and we are confident that the updates we have planned will only serve to elevate the level of service and accommodation we offer.We hope to welcome you back. Best wishes,Elin Roquet, General Manager

Dear Kjell,Thank you for such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,Elin Roquet, General Manager

Dear Steven,Thank you for such a great review.We are delighted to hear that you appreciated our prime location, conveniently close to the Old City and Central Station, making it easy for our guests to explore the heart of Stockholm. We're also pleased to know that our 24-hour fitness facilities contributed to an enjoyable stay.Our team at Sheraton Stockholm Hotel is committed to providing exceptional service and facilities that meet the expectations of our valued guests. Your positive remarks serve as a wonderful affirmation of our efforts.Thank you once again for choosing Sheraton Stockholm Hotel, and for highlighting aspects that made your stay memorable.We look forward to a return visit from you in the future.Best wishes,Elin Roquet, General Manager

Dear Jacqueline,Thank you for such a positive review.We are pleased that we were able to meet your expectations.It would be our pleasure to have you return on another occasion. Very best wishes,Elin Roquet, General Manager

Dear Isobel,Thank you for such a positive review.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.It would be our pleasure to have you return on another occasion. Very best wishes,Elin Roquet, General Manager

Kära Hassan, tack för ert fina omdöme efter er vistelse hos oss.Det är roligt att höra att ni var nöjd med städningen av rummet samt vårt hotells skick. Det är även fantastiskt att vår personal och de bekvämligheter vi erbjuder har levt upp till era förväntningar. Vi strävar ständigt efter att erbjuda en service i världsklass och en minnesvärd upplevelse för våra gäster.Tack för rekommendationen och vi hoppas att ni får chans att besöka oss igen snart! Med vänliga hälsningar,Elin Roquet, General Manager

Dear Roberto, Thank you for taking the time to review your stay.We are delighted to hear that you were pleased with the cleanliness of your room, the service provided by our team, and the amenities available during your stay. These are aspects we take great pride in and continuously strive to maintain at a high standard.We regret to hear about your experience with the breakfast order. Please rest assured that we are dedicated to providing a wide variety of quality options for our guests to enjoy, and we will look into this matter to ensure it remains consistent with our standards. Additionally, we recognize your concerns regarding the condition of the hotel, and we are excited to share that we will soon be undergoing a renovation to enhance our facilities and guest experience.We are grateful for your positive remarks on our service and amenities, which reflect the dedication of our staff in creating a welcoming and comfortable environment for our guests at Sheraton Stockholm Hotel.We are looking forward to welcoming you again. All the best!Elin Roquet, General Manager

Dear Emily,Thank you for this review of your recent stay.We are delighted to hear that you appreciated our hotel's convenient location close to the metro station and the proximity to a variety of excellent dining options. Our prime location is indeed one of the aspects our guests frequently commend.However, we regret to hear your observations regarding the condition of the hotel. We understand that certain areas are showing signs of wear, and we want to assure you that a full-scale renovation is planned to begin in January to address these concerns and enhance the overall guest experience. As for the room amenities, while some areas are in need of an update, we are committed to providing a comfortable and functional environment for all of our guests. The staff takes great pride in maintaining our rooms and ensuring that they are clean and well-appointed.We are especially grateful for your kind words about our staff's service. Our dedicated team strives to deliver a high standard of hospitality and we are pleased to know that we met your expectations in this area.Elin Roquet, General Manager

Dear Ernest,Thank you for this positive review of your stay with us.It's wonderful to hear that our central location provided you with the convenience to explore the city and its attractions easily. We're also delighted that you found our hotel to meet your standards of cleanliness and service. Your compliment on the condition of our hotel is greatly appreciated, reflecting our team's commitment to maintaining a welcoming and well-kept environment. We noticed your room amenities rating and would like to ensure you that our team is dedicated to offering a comfortable stay with thoughtful features, such as the Sheraton Signature Beds and complimentary high-speed internet.The entire team look forward to welcoming you back for a future visit.Kind regards,Elin Roquet, General Manager

Dear Ernest,Thank you for taking the time to review your stay.We're thrilled to hear you found our central location to be of great value during your stay in Stockholm. It's wonderful that the cleanliness of our rooms and the condition of our hotel met your expectations. Your kind words about our service are greatly appreciated, as our team strives to offer exceptional service to all our guests. We regret to hear that some room amenities did not fully meet your standards. While we ensure that all our rooms are equipped with a variety of amenities, as stated in the context, we always welcome feedback on how we can enhance our guest experience.We would be delighted to welcome you back on another occasion. All the best,Elin Roquet, General Manager

Dear Ayumi,Thanks for this kind review.We are pleased that we were able to meet your expectations.We hope to see you again soon.Kind regards,Elin Roquet, General Manager

Bäste Thomas,vi tackar vänligast för att ni ville lämna en kommentar efter er vistelse hos Sheraton Stockholm Hotel.Det är så glädjande att få läsa era positiva kommentarer! Vi är glada att ni trivts och önskar er varmt välkommen åter.Vi önskar er varmt välkommen åter vid nästa tillfälle. Med vänliga hälsningar,Elin Roquet, General Manager

Kära Noak, stort tack för att ni valde att bo hos oss och för ert fina omdöme.Det här fina omdömet representerar allt vi vill att våra gäster ska känna efter ett besök hos oss. Vi önskar er välkommen tillbaka!Med vänliga hälsningar,Elin Roquet, General Manager

Dear Jesse,Thank you for taking the time to share your feedback.We are sorry to learn that your stay did not entirely meet your expectations. Please do let us know at the time of any concerns, our team is always on hand to assist and try to ensure that you have the best stay possible.We hope to have the opportunity of welcoming you back in the future. Best regards,Elin Roquet, General Manager

Dear Claudia,Thank you for this great feedback about your recent stay.We're thrilled to hear that our location served you well and that you found our service to be excellent. It's also wonderful to know that the accommodation met your expectations and that our breakfast buffet was a highlight of your stay. Our team takes great pride in offering spacious rooms and a diverse breakfast, providing a perfect start to the day overlooking the stunning Lake Mälaren. We are delighted that these aspects contributed positively to your time at our hotel.We look forward to welcoming you back. Best regards,Elin Roquet, General Manager

Dear Katherine,Thank you for this kind feedback concerning your visit.We're delighted to hear that you appreciated the stunning views and our proximity to the central station, ensuring convenient access to the city's offerings. Our team takes great pride in maintaining cleanliness, and we're glad that you rated this aspect highly.It seems there was an aspect of your stay that did not meet your expectations fully. Please rest assured that we are committed to providing exceptional service and accommodations, and we continuously strive to enhance our hotel conditions.We look forward to the pleasure of seeing you again in the future. Kind regards,Elin Roquet, General Manager