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Bewertungen von Trade Winds Hotel

4 out of 5
Trade Winds Hotel
Dickenson Bay, St. John's, Antigua

Bewertungen

8,4

Sehr gut

104 von insgesamt 252 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
104 von insgesamt 252 Gästebewertungen haben eine Bewertung von 8 - Gut" "
33 von insgesamt 252 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 252 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 252 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The best vacations we ever had.
Everything was just perfect. We especially love the very friendly and big hearted people who work there. The hotel and view are beautiful, the restaurant absolutely great as well. We would move in anytime.

10/10 – Hervorragend

Ishmael, SUNRISE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very unique,quiet and clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von TWH Team am 21. Mai 2024
Hello Ishmael,Thank you for your thumbs up approval of our hotel. It was our pleasure hosting you. TWH Team

8/10 – Gut

DENNIS

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von TWH Team am 21. Mai 2024
Hello Dennis, Thank you for making Trade Winds your hotel of choice. We look forward to hosting you again. TWH Team

8/10 – Gut

jeffrey

Gut: Ausstattung
beautiful view of the ocean. staff was very nice.
Aufenthalt von 9 Nächten im Mai 2024
Antwort von TWH Team am 16. Mai 2024
Hello Jeffrey, Your compliments are very heartwarming. Thank you for choosing Trade Winds Hotel. Cheers, TWH Team

10/10 – Hervorragend

martin

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von TWH Team am 16. Mai 2024
Hello Martin, Thank you for your blushing review. We are elated you enjoyed your stay with us. Cheers, TWH Team

8/10 – Gut

Chandanie, Ozone Park

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel with friendly staff.
Aufenthalt von 2 Nächten im März 2024
Antwort von TWH Team am 2. Apr. 2024
Hello Chandanie, Thank you for your blushing review of our team and property. We look forward to seeing hosting you again in the near future. TWH Team

10/10 – Hervorragend

Clayton, Andover

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful place and even more beautiful view!
Aufenthalt von 2 Nächten im März 2024
Antwort von TWH Team am 31. März 2024
Hello Clayton, Thank you for your amazing feedback. We are elated you enjoyed your stay with us and the amazing views. TWH Team

10/10 – Hervorragend

Heidi, Washington

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice, quiet property to stay at with a restaurant on-site that serves excellent food. The staff are all very friendly and helpful. We would definitely stay at the Trade Winds again!
Aufenthalt von 1 Nacht im März 2024
Antwort von TWH Team am 21. März 2024
Hello Heidi,Thank you for your wonderful feedback regarding our team and property. We are thrilled that you enjoyed your stay, and we eagerly anticipate the opportunity to host you again in the future.Warm regards,TWH Team

8/10 – Gut

Catherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful views and lovely property, less than 2 miles from very nice beaches The staff was very helpful and gracious. The restaurant was pleasant and the food good but not great,and service was hit or miss. But overall a great experience.
Aufenthalt von 2 Nächten im März 2024
Antwort von TWH Team am 4. März 2024
Hello Catherine,Thank you for your wonderful review of our team, property, and service. Your feedback is truly appreciated as we strive to enhance our brand.TWH Team

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What’s an amazing place to stay? We had the breakfast package so every day we were able to eat breakfast on a patio looking at the beautiful Caribbean border. The staff is so friendly and personable. That’s where we’re going to go next time we come back if you grab a cab ask for Levi.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von TWH Team am 19. Feb. 2024
Hello William,Thank you for an amazing review of our team and service offerings. We can't wait to welcome you back. See you soon!TWH Team.

10/10 – Hervorragend

Amanda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely boutique type hotel, staff amazing and so helpful. Restaurant service and food good. Only booked for 1 night before a cruise but would recommend.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von TWH Team am 14. Feb. 2024
Hello Amanda,Thank you for your wonderful review of our team and service. We are delighted that you enjoyed your stay before setting off on your cruise.TWH Team

10/10 – Hervorragend

Benjamin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von TWH Team am 9. Feb. 2024
Hello Benjamin, We are elated you enjoyed your stay with us. Thank you for your feedback and for making us your hotel of choice. TWH Team

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im Februar 2024
Antwort von TWH Team am 10. Feb. 2024
Hello Robert, Thank you for your amazing review. We are very happy to hear that you enjoyed your stay with us; we look forward to hosting you again. TWH Team

8/10 – Gut

Ian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great welcome and very friendly staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von TWH Team am 30. Jan. 2024
Hello Ian,We appreciate your kind review of our team and your stay at Trade Winds Hotel.It was truly our pleasure to host you, and we eagerly anticipate the opportunity to welcome you back.TWH Team

10/10 – Hervorragend

Arthur

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great property with an amazing view!! But the best thing was the staff from check in ,at the restaurant and on departure everyone was great.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von TWH Team am 19. Jan. 2024
Hello Arthur, Thank your lovely review! We are elated you enjoyed your stay with us. TWH Team

8/10 – Gut

Mignon

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very attentive, especially Christina and the other security staff (sorry, I don’t remember all their names), and Antonio of maintenance; many thanks to Rana for taking care of the check-in issue; Tohondra the waitress was very professional and sweet. Overall, everyone was friendly and helpful. Corine, banquet manager, I believe, was really great. Unfortunately, one of the waitresses at breakfast on the 17th gave me someone’s left over butter which had bread crumbs in it. It was rather disgusting. She denied it but then said the other butter was “hard.” I just hope she will not do that to another guest.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von TWH Team am 18. Jan. 2024
Hello Mignon,Thank you for sharing your thoughts about your recent stay with us.We are sorry to hear about the hiccup on your last day, and we will do our best to ensure it doesn't happen again.On the brighter side, we are thrilled to know you had an enjoyable overall stay, and we are already looking forward to hosting you again.Cheers,TWH Team

10/10 – Hervorragend

Harland

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von TWH Team am 11. Jan. 2024
Hello Harland, Thank you for your amazing review!TWH Team

10/10 – Hervorragend

Hazel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a lovely view of the sea and ships moving around Dinner and breakfast were excellent and the staff very attentive. The gardens are lovely. We did find the steps a bit much but the staff assisted with luggage. I would stay there again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von TWH Team am 31. Dez. 2023
Hello Hazel, Thank you for your thumbs-up approval, our team is elated to know we exceeded your expectations! Your perfect review is a lovely way to close the year. A happy new year to you and yours from our Trade Winds Hotel Team!

10/10 – Hervorragend

Jonas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent restaurant!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von TWH am 31. Dez. 2023
Hello Jonas, We are cheesing! Thank you for your lovely review of our on-site restaurant. TWH Team

8/10 – Gut

Derrick

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stayed in the duplex. With the bed upstairs and everything else downstairs it was a bit inconvenient but the view was amazing and definitely made up for it! The front desk staff were all wonderful to interact with.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von TWH Team am 31. Dez. 2023
Hello Derrick, Thank you for your lovely review of the property and team. We are happy to know your stay was enjoyable and look forward to your soon return. TWH Team

6/10 – Okay

Atte

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von TWH Team am 14. Dez. 2023
Hello Atte, Thank you for choosing Trade Winds Hotel and your feedback on your recent stay. TWH Team

6/10 – Okay

Nikeisha

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The room was clean. Staff was pleasant and friendly. The walk to the room was long, did not have staff to assist. Lots of stairs. The heater was not working so all showers were cold. I communicated this to front desk on the first morning. They sent maintenance team. Maintenance advised that they know what has to be done and the problem should be resolved by the time I return. When I returned at 10pm, the water in the shower was still cold. There is no reception after 10pm so I showered with cold water again. When reception starts at 8am, I called and they advised that maintenance will come again. I checked out at 9:30 and maintenance did not arrive. Another morning with a cold shower.
Aufenthalt von 2 Nächten im November 2023
Antwort von TWH Team am 10. Dez. 2023
Hello Nikeisha,Thank you for choosing to stay with us!We are hugely apologetic that we did not exceed your expectations at the time of your last visit and apologize for the oversight experienced in repairing the fault reported. We are, however, pleased to learn that the team and cleanliness of the hotel were all to your liking. At the time of your next visit, we will ensure that you receive our usual A1 service. Thank you again for choosing Trade Winds Hotel and we look forward to welcoming you back.

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Having previously stayed at the Trade Winds Hotel, I decided to book again, due to the excellent location, great restaurant and excellent staff. All staff that I came into contact with went out of their way to help me, from booking taxis to arranging a shower room after my check out time, and were all friendly, approachable, professional with a great sense of humour. I would definitely recommend a stay at the Trade Winds Hotel.
Antwort von TWH Team am 20. Nov. 2023
Hello James, Thank you for this amazing review! Your feedback certainly placed a smile on our faces. Thank you for your continued support of our brand and we look forward to hosting you again. TWH Team

8/10 – Gut

Keianna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, most rooms updated and good restaurant.
Aufenthalt von 3 Nächten im November 2023
Antwort von TWH Team am 19. Nov. 2023
Hello Keianna, Thank you for a lovely review; we are elated you enjoyed your stay. TWH Team

10/10 – Hervorragend

Ana

Aufenthalt von 1 Nacht im November 2023
Antwort von TWH Team am 19. Nov. 2023
Hello Ana, Thank you for your thumbs up approval. We love receiving feedback.Thank you for choosing Trade Winds Hotel and we hope to welcome you back. TWH Team

10/10 – Hervorragend

Owen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von TWH Team am 17. Nov. 2023
Hello Owen, Thank you for an amazing 5-star review!TWH Team

10/10 – Hervorragend

Carlos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a great place to stay, thank you very much!
Aufenthalt von 1 Nacht im November 2023
Antwort von TWH Team am 7. Nov. 2023
Hello Carlos,Thank you for your amazing feedback! We enjoyed hosting you.TWH Team

10/10 – Hervorragend

R

Geschäftlich gereist
The hotel really made me feel safe with a pending hurricane. They were organised and putting the guests first - thank you
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von TWH Team am 23. Okt. 2023
Hello R, Thank you for a splendid review. We understand that weathering a storm can be unsettling when away from family and friends; it was our absolute pleasure hosting you and we are elated to know the team made the process easy and refreshing.

10/10 – Hervorragend

Juliette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im August 2023
Antwort von TWH Team am 20. Aug. 2023
Hello Juliette, Thank you for this awesome review. We are elated you had an amazing stay and look forward to hosting you again.

8/10 – Gut

Anonymous

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All staff at Trade Winds Hotel were very friendly. They provided excellent customer service. The security on site made me feel extra safe and they were friendly. The only issue I had is that there is no bus service near the hotel, which meant that I spent a lot on taxis.
Aufenthalt von 11 Nächten im August 2023
Antwort von TWH Team am 19. Aug. 2023
Hello, Thank you for a thumbs up review. Your feedback is much appreciated. Thank you for choosing Trade Winds Hotel.

10/10 – Hervorragend

Dawn

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and beautiful hotel. Unbelievably beautiful views from any room. All staff very pleasant and accommodating. I will definitely stay there again!
Aufenthalt von 4 Nächten im Juli 2023
Antwort von TWH Team am 1. Aug. 2023
Hello Dawn, Thank you for an amazing review! We are happy to have hosted you and look forward to your return :).

10/10 – Hervorragend

Delvecia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Everything was very accommodating friendly staff, tasteful food and a beautiful room I’m happy with the category choosed.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von TWH Team am 27. Juli 2023
Hello Delvecia, Thank you for this amazing review! We are delighted you enjoyed your stay and look forward to hosting you again.

8/10 – Gut

karla

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Hotel Management am 23. Juli 2023
Dear Karla,Thank you for sharing your experience with us, we look forward to welcoming you in the near future.

10/10 – Hervorragend

WENDY

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von TWH Team am 12. Juli 2023
Hello Wendy, Thank you for your superb review of our team and property. We are elated you enjoyed your recent stay.

10/10 – Hervorragend

Deron

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2023
Antwort von TWH Team am 10. Juli 2023
Hello Deron, Thank you for an amazing review. We are elated the team exceeded your expectations. Thank you for choosing Trade Winds Hotel.

6/10 – Okay

Lisel Anatasia

Geschäftlich gereist
Gut: Personal & Service
Too many stairs: had room 7. Parking was difficult daily. Staff were super helpful, kind and warm which made up for the short comings of the place
Aufenthalt von 4 Nächten im Juni 2023
Antwort von TWH Team am 5. Juli 2023
Hello Lisel, Thank you for the feedback on your most recent stay as well as the compliments extended to our team. During your next visit, please feel free to share your preference for a room nearer to the restaurant/other facilities, our team would be more than happy to accommodate.All the best,TWH Team.

10/10 – Hervorragend

Simon

Aufenthalt von 1 Nacht im April 2023
Antwort von TWH Team am 6. Juli 2023
Hello Simon, Thank you for a perfect review! We are thrilled you enjoyed your stay.

8/10 – Gut

Shemika

Gut: Personal & Service
Aufenthalt von 1 Nacht im Juni 2023
Antwort von TWH Team am 29. Juni 2023
Hello Shemika, We are glad you had an enjoyable stay. We look forward to hosting you again in the near future.

10/10 – Hervorragend

Owen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is well-designed, located close to the beach, and tranquil. The restaurant was excellent. Security was excellent. The staff was very professional
Aufenthalt von 2 Nächten im April 2023
Antwort von TWH Team am 2. Mai 2023
Hello Owen,Thank you for this amazing review!

8/10 – Gut

Arian

Aufenthalt von 1 Nacht im April 2023
Antwort von TWH Team am 13. Juni 2023
Hi Arian, We are happy you enjoyed your stay!

10/10 – Hervorragend

Donovan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent services and staff
Aufenthalt von 2 Nächten im April 2023
Antwort von TWH Team am 19. Apr. 2023
Hello Donovan, Thank you for this wonderful review. We truly enjoyed hosting you!

6/10 – Okay

Jeffrey

Geschäftlich gereist
The restaurant had bad service and took forever to get food and brought out meals wrong twice. The morning coffee was the worst coffee I have ever had and was undrinkable.
Aufenthalt von 4 Nächten im März 2023
Antwort von TWH Team am 13. Apr. 2023
Hello Jeffry, Thank you for the feedback on your recent stay with us. We are hugely apologetic for the oversights during the breakfast service.We look forward to hosting you again when we will have the opportunity to exceed your expectations. TWH Team

10/10 – Hervorragend

Amanda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful room, beautiful views, nice ambience. I loved it. The walk from the hotel to the beach is not for the unfit though.
Aufenthalt von 5 Nächten im März 2023
Antwort von TWH Team am 28. März 2023
Hello Amanda, We are happy you had an enjoyable stay. Thank you for choosing Trade Winds Hotel and we look forward to hosting you again!TWH Team

10/10 – Hervorragend

Prabhjot

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was a duplex which got some adjusting to. There are no ceiling fans so use of air conditioning is must, but the small AC unit in the large space meant you would have it running for a while. Upon entering the room, the bathroom reeked of cigarettes' smoke. Brought it to the attention of the hotel staff and by evening upon my return there was no lingering smell. Some fixtures were working - especially the living room light and one of the lamps - did mention to the hotel staff on day 1 but it wasn't fixed and since it didn't bother me much, I never followed up. The place is quite a distance from the nearest restaurant if you don't count the hotel's own dining area. Taxis need to be requested at the hotel reception - but thats standard for most hotels in this area or close to the city. Great hotel otherwise and I will be staying here again.
Aufenthalt von 5 Nächten im März 2023
Antwort von Hotel Management. am 22. März 2023
Dear Prabhjot, Thank you for sharing feedback on your stay experience at the Trade Winds Hotel. As we continue to improve our product for greater comfort and experience, we welcome each feedback as a positive way for us to achieve this goal. Thank you once again and we look forward to coming you in the near future. Regards, Hotel Management.

8/10 – Gut

Ruel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2023
Antwort von TWH Team am 7. Nov. 2023
Hello Ruel, Thank you for a great review! We look forward to hosting you again. TWH Team

10/10 – Hervorragend

Esther

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very comfortable and friendly
Aufenthalt von 2 Nächten im März 2023
Antwort von TWH Team am 20. März 2023
Hello Esther, We are elated you had a great stay. Thank you for choosing Trade Winds Hotel and we look forward to welcoming you again.

10/10 – Hervorragend

Charlotte

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel with stunning views above dickenson bay . The staff were warm and friendly and nothing was to much trouble . The service isnt rushed and everything takes a bit of time but this is all part of the laid back island life which we wanted from our trip so we didn’t mind at all . The food was amazing and there was lots of choice .Can’t wait to return again
Aufenthalt von 5 Nächten im Februar 2023
Antwort von TWH Team am 20. Feb. 2023
Hello Charlotte,Thank you for this amazing review. We are all smiles and look forward to hosting you again!

10/10 – Hervorragend

Dennis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von TWH Team am 5. Juli 2023
Hello Dennis, We are thrilled to learn we exceed your expectations during your last stay. Thank you for choosing Trade Winds Hotel and it was our pleasure hosting you.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Guest Relations am 27. Dez. 2022
Dear Guest,Thank you for staying with us and for your feedback. We look forward to welcoming you in the near future. Regards,Hotel Reservations.

8/10 – Gut

Keianna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall stay was good.
Aufenthalt von 4 Nächten im November 2022