Außenbereich

Bewertungen von Canadas Best Value Inn St. Catharines

2 out of 5
Canadas Best Value Inn St. Catharines
420 Ontario St, St. Catharines, ON

Bewertungen

6,8
111 von insgesamt 593 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
195 von insgesamt 593 Gästebewertungen haben eine Bewertung von 8 - Gut" "
127 von insgesamt 593 Gästebewertungen haben eine Bewertung von 6 - Okay" "
95 von insgesamt 593 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
65 von insgesamt 593 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

7,6/10

Personal & Service

6,8/10

Ausstattung

6,2/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Insgesamt unter den Erwartungen. Preis/Leistung nicht passend. Kann nicht weiterempfohlen werden. Gute Lage, aber unzufriedenstellende Unterkunft.
Aufenthalt von 2 Nächten im September 2019
Antwort von Manny am 27. Sept. 2019
Es tut uns leid, dass Sie Ihren Aufenthalt bei uns nicht genossen haben.

6/10 – Okay

Andela

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Natasha am 11. Mai 2024
Thank you Andela for your review. Hope to see you again!

2/10 – Ungenügend

Melissa

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Desk staff polite. After arrival in our room, discovered our rooms sink did not drain and our bed sheets had urine staines. Front desk staff was happy to give us another room. Our second room was better, but had a very strong smell of pine sol, so strong that it made us get a headache. I would not recommend this hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von CBVI am 27. Apr. 2024
Hello Melissa, thank you for your review. We are pleased that you found our staff helpful and polite. We are very sorry for the issues that arose during your stay, but glad that we were ably to promptly assist you in getting into another room.

2/10 – Ungenügend

Jim

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Could not stay, smell overwhelming
Aufenthalt von 2 Nächten im April 2024
Antwort von Manny am 17. Apr. 2024
Thank you Jim for your feedback. We are sorry to hear that you did not like the floor cleaner smell. Unfortunately almost any floor cleaner that will work has some sort of a smell.

6/10 – Okay

Diane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manny am 17. Apr. 2024
Thank you for your feedback Diane. Hope to see you again.

2/10 – Ungenügend

Carol

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manny am 10. Apr. 2024
Thank you Carol for your feedback. I do wish you had notified us about the heater. We went up and checked it and it was a simple button that needed to be pressed on the power bar. If you had just called we would have come up and fixed it for you within seconds. Again we do apologize and thank you for your stay.

10/10 – Hervorragend

Peter

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Manny am 3. Apr. 2024
Thank you Peter for your feedback. We are pleased to hear that you enjoyed your stay with us.Hope to see you again!

10/10 – Hervorragend

karim

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Descent hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha am 25. März 2024
Thank you Karim for your review. We are so pleased that you enjoyed your stay with us, and we look forward to seeing you again in the future :)

6/10 – Okay

Carol

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Beautiful bathroom. Would be nice to have a coffee or tea area in the room.
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha am 9. März 2024
Thank you Carol for your review. We are so glad you enjoyed your room and thank you for the compliment on the bathroom! Carol we do serve coffee and tea in the mornings from 6-10 AM in the lobby. Hope to see you again :)

8/10 – Gut

dave

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha am 5. März 2024
Thank you Dave for your review. So glad you enjoyed your stay with us, and we look forward to seeing you again in the future!

8/10 – Gut

Matthew

Gut: Sauberkeit
Place was clean and staff was helpful, only complaint is the used car buisness blocking the entrance to the property
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manny am 2. Feb. 2024
Thank you Matthew for your feedback. We appreciate the kind words. I do understand your concern and are working with the car lot to come up with a better solution.

6/10 – Okay

Mary

Beside highwsy
Easy to get to right beside the highway. Nothing outstanding but adequate for a quick overnight visit.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha am 29. Jan. 2024
Thank you Mary for your review. We are so pleased that you found us convenient and comfortable! WE hope to see you again on your next trip to St Catharines :)

8/10 – Gut

Christopher

Gut: Personal & Service und Zustand der Unterkunft
Clean and comfortable
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha am 27. Jan. 2024
Thank you Christopher for your review. We are so pleased that you enjoyed your stay with us! See you next time :)

2/10 – Ungenügend

Kristen

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Natasha am 15. Jan. 2024
Hello Kristen, thank you for your review. Perhaps next time, follow the rules and guidelines outlined by the property.

4/10 – Schlecht

LEOVINA Garcia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing it's not what I expected dirty the entertainment was dusty, I have to wiped it out coz we have allergies with dust.. I can't recommend it at all..
Aufenthalt von 1 Nacht im November 2023
Antwort von Natasha am 6. Jan. 2024
Thank you Leovina for your review. Very sorry the room was not up to your standards. We do wish that you had brought ANY issues to the attention of the front desk right away as we would have rectified the issue immediately! We do hope you give us another try, Have a nice day :)

10/10 – Hervorragend

THERESA, Bradenton

Gut: Sauberkeit und Personal & Service
Antwort von Natasha am 12. Dez. 2023
Thank you Theresa for your review. So glad that you enjoyed your stay with us and we look forward to seeing you again in the future :)

8/10 – Gut

Eleanor

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 10. Dez. 2023
Thank you Eleanor for your review. So pleased that you enjoyed your stay with us and we look forward to seeing you again :)

10/10 – Hervorragend

Luke

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 5. Dez. 2023
Thank you for your review Luke. So glad that you enjoyed your stay with us! Hope to see you again in the future :)

8/10 – Gut

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location near highway but surrounding neighborhood is has a lot of gyms and nondescript buildings. Not nice.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 5. Dez. 2023
Thank you for your review Susan. Glad you found our location very convenient for your needs. We do only have one gym near us, as well as MANY eateries, shopping centers etc.

10/10 – Hervorragend

Johnson

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Natasha am 28. Nov. 2023
Thank you Johnson for your review. We are so glad you enjoyed your stay with us and we look forward to seeing you again in the future!

8/10 – Gut

Aaron

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manny am 23. Nov. 2023
Thank you Aaron for your feedback. We hope to see you again in the future.

8/10 – Gut

patsy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good hotel
We have stayed there before but this time we were booked for a week and an emergency came up the very next day and had to leave with staying only one night. The hotel only refunded us $540 back out of over $900 so weren't to happy about that but it was better then nothing so thank you and have a great stay. God Bless
Aufenthalt von 7 Nächten im November 2023
Antwort von Manny am 23. Nov. 2023
Thank you Patsy for your feedback. We are always happy to have you here staying with us. We hope to see you again next time you are in the area. Yes there was a cancellation fee applied as the booking was made through a 3rd party with cancellation polices. However please reach out to us before your next stay and we will do our best to accommodate you.

8/10 – Gut

Angela

Aufenthalt von 1 Nacht im November 2023
Antwort von Natasha am 28. Nov. 2023
Thank you Angela for your review. Glad you enjoyed your stay with us! Hope to see you again in the future :)

8/10 – Gut

Dylan

Aufenthalt von 1 Nacht im November 2023
Antwort von Natasha am 26. Nov. 2023
Thank you Dylan for your review. We are so pleased that you enjoyed your stay with us and we look forward to seeing you again in the future :)

10/10 – Hervorragend

Minor

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
recently updated rooms which looked great
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Natasha am 21. Okt. 2023
Thank you Minor for your review. We are so pleased that you enjoyed your stay with us and we hope to see you again!

10/10 – Hervorragend

Davinzon

It’s nice
Aufenthalt von 3 Nächten im September 2023
Antwort von Natasha am 3. Okt. 2023
Thank you Davinzon for your review. We are so pleased that you enjoyed your stay with us and we look forward to seeing you again in the future :)

8/10 – Gut

charmaine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Economical property
Aufenthalt von 1 Nacht im September 2023
Antwort von Natasha am 25. Sept. 2023
Thank you Charmaine for your review. We are glad you enjoyed your stay with us :)

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dirty Floor
Kinda renovated but poorly, floors are super dirty. Turn your white socks black in 10 minutes walking back and forth to the bathroom. Our ac unit kept blowing the breaker as well. Beds seemed clean and shower was ok.
Aufenthalt von 1 Nacht im September 2023
Antwort von Natasha am 28. Okt. 2023
We are very sorry for any issues that arose during your stay with us. We do wish that we were informed straight away so that we could properly address your concerns for you and rectify them promptly. Thank you.

10/10 – Hervorragend

CHRIS

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All great. Not a fan of deposit in room thst is not mentioned anywhere when booking
Aufenthalt von 1 Nacht im September 2023
Antwort von Natasha am 19. Sept. 2023
Thank you Chris for your review. Glad you enjoyed your stay with us and we hope to see you again n the future. The deposit is mentioned under the "Important Information" section when you book :)

10/10 – Hervorragend

Robin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice room, helpful staff, quick check in
Aufenthalt von 1 Nacht im September 2023
Antwort von Natasha am 18. Sept. 2023
So glad you enjoyed your stay with us Robin. We look forward to seeing you again :)

2/10 – Ungenügend

Robert

Aufenthalt von 1 Nacht im September 2023
Antwort von Manny am 29. Sept. 2023
Thank you Robert for your feedback. Unfortunately with no comments I am unable to address your concerns. Hope you have a safe drive home.

4/10 – Schlecht

Bill

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The advertising platform (you) advertised breakfast available. That's on your end. I believe I should have a discount from you. You platform advertised this. If I am not satisfied I will not use you agency again, and yes I have a screen shot, time stamped of this.
Aufenthalt von 3 Nächten im September 2023
Antwort von Manny am 8. Sept. 2023
Thank you Bill for your feedback. We will have our franchise double check this on our end. Thanks

2/10 – Ungenügend

John

Aufenthalt von 1 Nacht im August 2023
Antwort von Natasha am 2. Sept. 2023
So sorry Sam that you did not enjoy your stay with us. We do wish that ANY issues you had were brought to our attention straight way as we may have been able to assist you with whatever you found not up to your standards,

4/10 – Schlecht

Molly

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
This motel was barely adequate. The room has a Strong disinfectant smell. Furniture is old & cheap. The staff were nice especially the morning person (woman). It's challenging To get into the property because of the location.
Antwort von Natasha am 29. Aug. 2023
So sorry you did not enjoy your stay with us Molly. Yes we disinfect our rooms as it has become a necessity due to the pandemic and we want our guests to stay healthy and safe. Our rooms have been recently renovated as well, We DO have two entrances, one at the front and one at the back of the property.

10/10 – Hervorragend

Jessica

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Paid extra $40 to check in early- switched rooms 3 times due to the dust, uncleanliness, mystery hair on the side of the mattress, dried blood on the floor,undetermined gob of God knows what on remote, I mean dust everywhere. Was told b/c we had a dog they put us in first 2 rooms. I asked to get a refund -was told management was unavailable -staff asked what do u want me to do about it. I just want a clean room for $200 a night. Finally she showed me a room she had cleaned herself and was satisfied. However the morning of leaving I had mystery bites on my left leg that were not there prior to going. Would not recommend. I have never done a review before but felt like this is something I should pass along to fellow people.
Aufenthalt von 2 Nächten im August 2023
Antwort von Manny am 8. Sept. 2023
Thank you Jessica for your feedback. We hope to see you again.

8/10 – Gut

Sonia

Gut: Personal & Service
Aufenthalt von 1 Nacht im August 2023
Antwort von Manny am 17. Aug. 2023
Thank you for your feedback. We appreciate your stay with us.

6/10 – Okay

Jennifer

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
This is an adequate place to stay if you're not expecting a great deal of luxury. The property is near a highway, so be aware of the potential for traffic noise. The room was clean and the shower was updated, which was plus. However, the towels were a bit rough and the room could have used a few more outlets for charging devices.
Aufenthalt von 1 Nacht im August 2023
Antwort von Natasha am 14. Aug. 2023
Thank you Jennifer for your review. Glad you found us clean and comfortable for your stay. Hope to see you again in the future.

10/10 – Hervorragend

Pamela

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Pool, ground floor, shower
Aufenthalt von 1 Nacht im August 2023
Antwort von Natasha am 12. Aug. 2023
Thank you Pamela for your review. We are so pleased that you enjoyed your stay with us and we hope to see you again in the future!

8/10 – Gut

Deborah

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Was looking forward to go swimming but the pool was dirty otherwise it was comfortable and a place to sleep.
Aufenthalt von 1 Nacht im August 2023
Antwort von Manny am 8. Aug. 2023
Thank you Deborah for your feedback. I am glad you enjoyed your stay. I apologize about the leaves in the pool we had strong winds the night before and the trees blew off a lot of leaves. We thank you for your stay.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The room overall was great! However, there are a few minor things that could have been improved. The lock on the door was loose. Attention to detail when cleaning also goes a long way…the shower stall had a few spots that were missed during cleaning. The bed was very firm, but some people like that. Also the pillows were flat…but again, an easy fix. And the air conditioner filter should be replaced or at least cleaned.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Manny am 1. Aug. 2023
Dear guest,Thank you so much for your feedback. We appreciate the kind words and will definitely take your suggestions into consideration. We hope to see you again in the future.

10/10 – Hervorragend

Kaili

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed last minute, due to a death in our family. Place was clean, comfortable and staff was very pleasant. For the price here, compared to others in the area not sure why you would pay $100s more. Close to Port Dalhousie and lots of other walkable food options. Pool looked great, didn’t use as it was pouring rain!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Natasha am 1. Aug. 2023
Thank you for your review Kaili. We are so happy you enjoyed your stay with us and that you found us convenient and comfortable. We look forward to seeing you again in the future!

10/10 – Hervorragend

Linda

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Natasha am 29. Juli 2023
Thank you Linda for your review. We are so glad that you enjoyed your stay with us and we hope to see you again in the future!

8/10 – Gut

Dorina

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Very nice place
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Natasha am 24. Juli 2023
Thank you Dorina for your review. We are so glad you enjoyed your stay with us and we look forward to seeing you again in the future!

10/10 – Hervorragend

Connor

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Will always stay at Canadas Best Value Inn anytime I’m in town! Manny is the best.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Kurian am 13. Juli 2023
Thank you Connor for the very kind words. We appreciate you always staying with us. We hope to always provide you with the best service that we can. Always a pleasure having you here.

10/10 – Hervorragend

Loretta

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Natasha am 11. Juli 2023
Thank you Loretta for your review. Hope to see you again!

8/10 – Gut

Alistair

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manny am 26. Juli 2023
Thank you so much for your feedback! We hope you have an amazing summer ahead of you.

10/10 – Hervorragend

Derrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not a particularly nice area (industrial, highways), but many restaurants nearby. Front desk was friendly, and our room was spacious, large TV, 2 sinks, quiet, and nice shower. Allow dog and not too expensive ($15). Would stay here again.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manny am 6. Juli 2023
Thank you Derrick for your feedback. We are so pleased to hear that you enjoyed your stay with us. We do hope to see you again in the future.

8/10 – Gut

Charles

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in and check out was as smooth as smooth can be. The checkout clerk was most helpful in answering questions. It is an older motel renovated and needs new beds. The washroom facilities were excellent. Good value for the dollar spent, I would stay there again.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Manny am 6. Juli 2023
Thank you Charles for the feedback. We appreciate the kind words. We will take your suggestions to mind as well and have them passed on to the owners. We hope to see you again.

8/10 – Gut

Mike

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manny am 4. Juli 2023
Thank you Mike for your feedback. We appreciate your stay with us.

10/10 – Hervorragend

jagdesh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Value inn was great … I like our room we stayed in , very clean and staff very friendly, easy access to the hwy. I would stay there again.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Natasha am 3. Juli 2023
Thank you Jagdesh for your review. We are so pleased you enjoyed your stay with us! We look forward to your next visit :)