Golf
Verfügbarkeit prüfen

Bewertungen von Rusacks St Andrews

5 out of 5
Rusacks St Andrews
Pilmour Links, St. Andrews, Scotland

Bewertungen

9,4

Außergewöhnlich

229 von insgesamt 290 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
32 von insgesamt 290 Gästebewertungen haben eine Bewertung von 8 - Gut" "
17 von insgesamt 290 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 290 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 290 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,4/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Wyatt, Edmond

Gut: Sauberkeit, Personal & Service und Ausstattung
Very disappointed in the shower in my room. Never had water and unable to shower.
Aufenthalt von 1 Nacht im April 2024
Antwort von Michaela am 22. Apr. 2024
Dear Wyatt,Thank you so much for taking the time to review your recent stay. I deeply regret any inconvenience you may have experienced regarding the temporary lack of water in your room. Please accept my sincerest apologies for any disruption this may have caused during your visit. Due to the nature of the building the water system may require a few additional minutes to restart but I would like to assure you that our Maintenance team working very hard to solve this issue. Also your next visit to St. Andrews, please reach out to me directly as Front of House Manager I am committed to ensuring that your future stay exceeds your expectations. I will personally oversee every detail of your reservation to ensure you have a most pleasant and seamless experience with us. Sincerely, Michaela Aristhene Front of House Manager

10/10 – Hervorragend

James Ivey Beatty

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Parking not so accommodating to guests unless you do the valet which is very costly.
Aufenthalt von 5 Nächten im März 2024
Antwort von Michaela am 9. Apr. 2024
Dear James, Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we will have the opportunity to welcome you back in the near future.Sincerely, Michaela Aristhene Front of House Manager

10/10 – Hervorragend

Amy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Michaela am 27. Apr. 2024
Dear Amy,Thank you so much for taking the time to review your recent stay. I am delighted to see that overall you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we will have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 – Hervorragend

Kim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was our first time staying at the property and from the moment we arrived at reception. The concierge took us to our room and showed us around. The room was comfortable and very well presented, with great amenities like coffee machine and ropes available. We had a pre dinner drink at the 18th Bar and Restaurant and dined locally at the Haar. In the morning we had a perfect seat overlooking the 18th and beach view. Friendly and welcoming staff, with great facilities. Really good location for walking around the town centre.
Aufenthalt von 1 Nacht im März 2024
Antwort von Laura Gow am 31. März 2024
Dear Kim,Thank you so much for taking the time to review your recent stay. I am delighted to see that you thoroughly enjoyed your experience with us. It was our absolute pleasure to have you stay with us and we do hope we have the opportunity to welcome you back in the near future. Sincerely,Laura GowReception Manager

10/10 – Hervorragend

Galia, Florham Park

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
This is a fabulous property!! The hotel is absolutely gorgeous and luxurious. The rooms are decorated beautifully with very comfortable beds. The bathroom was sparkling clean. The food options were great. We had dinner and breakfast next morning and both meals were delicious. The staff was super friendly and went out of their way to give us recommendations for things to do/see and to show us how to get places! I highly recommend this hotel and hope to be back for a longer visit!
Aufenthalt von 1 Nacht im März 2024
Antwort von Laura Gow am 29. März 2024
Dear Galia,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay with us and we do hope we have the opportunity to welcome you back in the near future. Sincerely,Laura GowGuest Relations Representative

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Michaela am 18. Apr. 2024
Dear Eric, Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we will have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 – Hervorragend

Scott, Santa Rosa

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im März 2024
Antwort von Michaela am 18. Apr. 2024
Dear Scott, Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we will have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 – Hervorragend

Jocelyn, Lafayette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fab hotel in a great location
Aufenthalt von 1 Nacht im März 2024
Antwort von Michaela am 19. März 2024
Dear Jocelyn,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future.Sincerely, Michaela Aristhene Front of House Manager

10/10 – Hervorragend

Megan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 25. März 2024
Dear Megan,Thank you for your positive rating which my team and i very much appreciate. We do hope we have the pleasure of welcoming you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Kristin, Locust Valley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rusacks was one of my favorite ever hotel experiences! Stunning property overlooking the 18th green and the ocean, easy walk to ruins, shops, restaurants, the University buildings, EXCEPTIONAL staff, 3 wonderful restaurants, impeccable rooms, super classical yet totally new and updated inside, just a PERFECT 10!!!! I miss it already!!!!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Michaela am 19. März 2024
Dear Kristin,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 – Hervorragend

Dany

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fantastic hotel and staff, friendly, professional, helpful. Because of them I managed to play at the Old Course (I’m from Canada, I didn’t know golf would be available this time of year… they gave me the idea and helped me make it happen!) The atmosphere was great, it seemed like all guests were having a good time. The “One Under” pub downstairs was fantastic… I had a great time thank you for everything guys!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Michaela am 23. Feb. 2024
Dear Dany,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 – Hervorragend

Beth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Michaela am 23. Feb. 2024
Dear Beth,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future. Sincerely,Michaela Aristhene Front of House Manager

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 25. März 2024
Dear Matthew,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

RICHARD

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
From start to finish, the staff in this hotel are very professional. Excellent food in all of the restaurants Great atmosphere Look forward to my next visit
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Michaela am 23. Feb. 2024
Dear Richard,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future. Sincerely, Michaela Aristhene Front of House Manager

10/10 – Hervorragend

Gail

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay - thank you
Fantastic stay. We were upgraded to a lovely balcony room with views of the 18th. Hotel is beautiful and service is excellent. My only suggestion would be to review the wine list in the Bridge. There are limited choices by the glass and those that are there are of a very similar style, particularly the whites. Thanks for a lovely stay
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No hot water!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 13. Feb. 2024
Dear Paul,Thank you for your genuine review which my team and i very much appreciate. We have duly noted noted your feedback on hot water issue which has now been rectified. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Mark

Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 13. Feb. 2024
Dear Mark,Thank you for your positive rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

8/10 – Gut

Paul

Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 13. Feb. 2024
Dear Paul,Thank you for your positive rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Shocking kitchen service
Unfortunately a very poor experience. Having stayed at the Rusacks several times before this was booked for my father in laws 60th birthday. The rooms were nice and the meal we had at the rooftop restaurant was very good but the breakfasts both morning were an absolute shambles and the lack of communication from staff to guests was appalling. It was clear that lots of complaints were made to the hotel about breakfast service. On our first morning 4 breakfasts took 45 minutes to arrive and when they finally did 2 of the dishes were cold. It was never communicated to us why it took so long and we asked several times what was going on with no other answer other than “it’s on its way.” Morning 2 was even worse. It took over 70 minutes for our 4 cooked breakfasts to arrive. We asked several times what was going on and were given little to no answer. Repeatedly told it is being cooked and will be 4-5 minutes. We only ordered eggs, toast, sausage bacon and eggs. On morning 2, 2 of the breakfasts were wrong when served after over 70 minutes waiting and a massive hair was found on my wife’s eggs. This is the first time I have ever written a negative review in all the years of traveling however the management of the kitchen at the hotel, communication to the diners and generally the poor excuses given by the kitchen/manager were terrible. Overall a really poor experience and unlikely to return as it was a mess and you did not leave feeling satisfied.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von General Manager am 2. Jan. 2024
Dear Sir,Thank you for your genuine & informative review which my team and i very much appreciate. I have reviewed your matter in full and i wish to convey my sincere apologies for our shortcomings on this occasion. I greatly value all feedback and it is clear we did not deliver our high levels of quality service that we strive to achieve on a daily basis. We have reviewed and tweaked our breakfast service & food offering so that we can serve both continental and hot breakfast products in a timely & quality manner for all our loyal patrons. We do hope we have the opportunity to welcome you back in the near future and showcase a much more positive breakfast experience for you. Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Ian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 13. Feb. 2024
Dear Ian,Thank you for your high rating which my team and i very much appreciate. I do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Christoph

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel close to town centre and with amazing views over the golf course and West Sands
Antwort von General Manager am 13. Feb. 2024
Dear Christoph,Thank you for your positive review and high rating which my team and i very much appreciate. I was delighted to learn that you had a most pleasant experience with us and we do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Nick

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Couldn’t fault it
Couldn’t fault it. Friendly team. Great breakfast. Perfect location for golf.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von General Manager am 2. Jan. 2024
Dear Nick,Thank you for your positive review & high rating which my team and i very much appreciate. I do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 12. Dez. 2023
Dear Brian,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Abbe

Aufenthalt von 3 Nächten im November 2023
Antwort von General Manager am 6. Dez. 2023
Dear Abbe,Thank you for your positive review & high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

William

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 5. Dez. 2023
Dear William,Thank you for your positive rating and i do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von General Manager am 5. Dez. 2023
Dear Mark,Thank you for your positive rating which my team and i very much appreciate. I do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Margaret, St Ives

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 30. Nov. 2023
Dear Margaret,Thank you for your positive review which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Fumitaka

Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 12. Dez. 2023
Dear Fumitaka,Thank you for your high rating which my team and i very much appreciate. We do hope we have he opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Kathy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great overnight in lovely hotel
Great overnight stay while visiting son in St Andrews. Staff were super helpful and polite. Room was beautiful. Chose the hotel as it is dog friendly and they certainly were. Would definitely stay again.
Bedroom
Doggy welcome
Bathroom
The beach
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 30. Nov. 2023
Dear Kathy,Thank you for your positive review & high rating which my team and i very much appreciate. I was delighted to learn that you had a most memorable experience with us visiting your son and also you found our location dog friendly. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

edward

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Michaela am 14. Nov. 2023
Dear Edward,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future.Sincerely, Michaela Aristhene Guest Relations Representative

10/10 – Hervorragend

Steven

Aufenthalt von 2 Nächten im November 2023
Antwort von General Manager am 5. Dez. 2023
Dear Steven,Thank you for your positive rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Lorraine

Aufenthalt von 1 Nacht im November 2023
Antwort von Michaela am 14. Nov. 2023
Dear Lorraine,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay at Rusacks St. Andrews and I do hope we have the opportunity to welcome you back in the near future.Sincerely, Michaela AristheneGuest Relations Representative

10/10 – Hervorragend

Timothy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rusacks is incredible. The staff were exceptionally accommodating and obviously catered to me as a golfer. My does not golf so I couldn't get a tee time set up as a single at The Old Course but they sent someone out to see how many people were in the queue and called me once I needed to head over to insure I could play. The rental clubs were newer Titleist with a Scotty Cameron putter! Bathroom had heated floors. The only hotel we stayed in during our trip that actually had a refrigerator in the room. Overall a tremendous experience and I will definitely be returning.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Michaela am 10. Nov. 2023
Dear Timothy,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay with us and we do hope we have the opportunity to welcome you back in the near future. Sincerely, Michaela AristheneGuest Relations Representative

10/10 – Hervorragend

ryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing location and views next to the old course and easy walk to pubs and restaurants. The breakfast was exceptional and staff was kind and responsive. First class.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Michaela am 11. Nov. 2023
Dear Ryan,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay with us and we do hope we have the opportunity to welcome you back in the near future.Sincerely, Michaela Aristhene Guest Relations Representative

6/10 – Okay

Phil

Gut: Zustand der Unterkunft
Disappointing
Poor check in, no welcome. No free wine as promised. Tiny bedroom and no upgrade even though hotel was empty and hotels.com gold promise. On the positive, good breakfast.
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 6. Nov. 2023
Dear Phil,Thank you for your genuine & informative review which my team and i appreciate. I was most disappointed to learn that your stay with us was not a pleasant one and i will ensure our reception mgr. reviews your comments with our team members and thank you for your kind words on our breakfast service. We do hope we have the opportunity to welcome you back .Best wishesSeamus CoenGeneral Manager

6/10 – Okay

Gillian

Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 30. Nov. 2023
Dear Gillian,Thank you for your genuine review which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von General Manager am 2. Nov. 2023
Dear Guest,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

6/10 – Okay

Constance

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I’ve long wanted to stay here - although sadly it didn’t really live up to expectations. Firstly got locked in bathroom, toilet seat broken, a/c not working, room not serviced until 5pm and a long wait for breakfast which was pretty mediocre when it arrived. The staff were all excellent and maybe the rooms in the new area are better but this certainly wasn’t 5 star in my opinion.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 2. Nov. 2023
Dear Constance, Thank you for genuine review and rating which my team and i very much appreciate. I was disappointed to learn that you stay was not up to our usual high standards and i wish to convey my sincere apologies for our shortcomings on this occasion. We do hope we that we have the opportunity to showcase a much more positive experience the next time you visit St.Andrews.

6/10 – Okay

Debbie

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 6. Nov. 2023
Debbie,Thank you for your genuine rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

8/10 – Gut

Colin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well located property
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 2. Nov. 2023
Dear Colin,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Lars

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von General Manager am 2. Nov. 2023
Dear Lars,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

8/10 – Gut

Edward

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von General Manager am 2. Nov. 2023
Dear Edward,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.

10/10 – Hervorragend

Steve

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Michaela am 11. Nov. 2023
Dear Steve,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay with us and we do hope we have the opportunity to welcome you back in the near future.Sincerely, Michaela Aristhene Guest Relations Representative

6/10 – Okay

Richard

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von General Manager am 2. Nov. 2023
Dear Richard,Thank you for your genuine rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Pamela

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von General Manager am 2. Nov. 2023
Dear Pamela,Thank you for your high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Russell

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding hotel. Wonderful staff. Magnificent location. Great room. I couldn’t have asked for a better experience. The staff members were all so professional, eager to help, and focused on creating a great experience for their customers. Absolutely top-notch in every regard!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 21. Okt. 2023
Dear Russell,Thank you for your positive review and high rating which my team and i very much appreciate. I was delighted to learn that you had a most memorable experience and we do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

Taryn

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Michaela am 10. Nov. 2023
Dear Raryn,Thank you so much for taking the time to review your recent stay. I am delighted to see that you enjoyed your experience with us. It was our absolute pleasure to have you stay with us and we do hope we have the opportunity to welcome you back in the near future.Sincerely, Michaela Aristhene Guest Relations Representative

10/10 – Hervorragend

Angela-May

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay here would come back instantly.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 21. Okt. 2023
Dear Angela-May, Thank you for your positive review & high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future

10/10 – Hervorragend

Maggie

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Luxurious accommodation with friendly staff. However, breakfast was like something from Fawlty Towers! Tea for 2 but no milk. Salt and pepper mills both empty. Husband's full breakfast came, was eaten and cleared away and still no sight of mine. Couple at next table and single man both waited over an hour for their breakfast. My scambled egg with smoked salmon eventually arrived an hour after ordering. Anyway, view of golf course made up for it
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von General Manager am 21. Okt. 2023
Dear Maggie,Thank you for your positive & genuine review which my team and i very much appreciate. I was delighted that you found team to be friendly and accommodation luxurious. I have duly noted your feedback on breakfast service which we suffered whilst you stayed with lack of team players on duty which has been rectified. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager

10/10 – Hervorragend

koithara

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff, excellent room, excellent food and excellent location. We thoroughly enjoyed our visit!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 18. Okt. 2023
Dear koithara,Thank you for your positive review and high rating which my team and i very much appreciate. We do hope we have the opportunity to welcome you back in the near future.Best wishesSeamus CoenGeneral Manager