Thank you for your review. We appreciate all feedback.

thanks so much for your Great review were glad you enjoyed your stay with us. We hope to host you again in the Future. Best Wishes CRASH HOTEL

We're delighted you enjoyed our unique rooms and seamless mobile check-in! We're sorry about the parking inconvenience. Your feedback is valuable, and we'll use it to improve. Thanks for staying with us, and we hope to see you again soon!

Hello Mary,Thank you for the wonderful review! We look forward in hosting you again!

Thank you for your feedback. We're glad you enjoyed our location and helpful staff. We apologize for the noise disturbances you experienced. Your comments are important, and we'll work to address them. We hope to welcome you back for a more peaceful stay in the future.

Thank you for the amazing review Alison! Have a good day

Hello Douglas,Thank you for the amazing review! We are happy you enjoyed your stay with us.

Hello Melinda,Thank you for the amazing review! Glad you enjoyed your stay with us!

Hello Kelly,Thank you for the review, we are happy to hear that you enjoyed your stay with us!

HI Shannon, We are very sorry to hear you had poor visit. We apologize for the inconvenience and do try to ensure everyone is well informed about the noise on the weekends.

Thank you so much for staying with us and your review. We hope you travelled safely.

Thank you so much for staying with us and your review. We hope you travelled safely.

Thank you for the feedback Richard. We strive to be as accommodating as we can and will look into the slippers for the rooms.

Thank you so much for the review and staying with us! We hope to see you again soon!

Thank you for the kind review. We are pleased you had a great stay. Travel Safe!

Thank you for the kind review. We are pleased you had a great stay. Travel Safe!

Thank you for the kind review. We are pleased you had a great stay. Travel Safe!

Hello Noel, thank you for the review, have a great day!

Hello Debora,Thank you for the review and feedback. We will be working on the notes mentioned, especially the A/C and fridge. We understand that parking might be an issue but since we are located downtown, the building does not have a lot space for a private parking. There is street parking one block away. Thank you for commenting about the staff, have a great day!

Thank you for your review, have a great day!

Hello Caden,Thank you for the review. It was a pleasure hosting you. Have a great day!

Hello,Thank you for the amazing review and comment. We are happy to hear you enjoyed your stay with us! We look forward in hosting you again! Have a great day!

Hello Lân, Thank you for the review. We glad you enjoyed your stay with us!

Thank you for the Amazing review Carolyn, we are happy to hear that you enjoyed your stay with us!

Thank you for your review Xuchen! We hope you had a pleasant stay in Squamish.

Thank you for the kind review. We are pleased you had a great stay. Travel Safe!

Hello Dandan, Thank you for the review. We are happy to hear you enjoyed your stay with us!

Hello Holly, Thank you for the amazing review! We look forward in hosting you again in the future!

Thank you Joni for the review! We glad to hear you enjoyed your stay with us!

Hello Karl, we appreciate the review and comment!

Hello Gagandeep, we are happy to hear you enjoyed your stay! Looking forward in hosting you again in the future

Thank you for the amazing review Karthick! have a fantastic day!

Hello Priscila, we are happy to hear you enjoyed your stay with us!

Thank you for the amazing review!

Hello Jiayan,Thank you for your feedback and we sorry to hear that you had a bad experience staying with us. We are actively working with the bar below to reach a consensus regarding the noise levels so our guests can have a good night sleep. In future stays we recommend to book directly with us so we can provide you with a room in our quiet wing.

Thank you for taking the time to leave a review! We appreciate your feedback and are delighted to hear that you had a positive experience with us.

Hi Erin! Thanks for staying with us! We are glad you enjoyed everything!

Hello Cassandra, thank you for your honest feedback! We understand that we may have some rough edges, and we're committed to improving. Your input helps us refine our services. Please don't hesitate to reach out if you have any specific suggestions or concerns. We value your opinion and hope to provide you with an even better experience next time.

Thank you Debra! We had a great time hosting you. See you back soon!

Hi Leanne! Thanks for staying with us! We are glad you enjoyed everything!

Hi Caroline, thank you for your thoughts. Yes, many aspects of the hotel can be done entirely online. These programs were put in place to provide convenience and flexibility for our guests. In the event that a manual key card needs to be made for a guest- that is no problem! We do indeed have a front desk with front desk staff every day. We just don't have someone at the desk 24/7 as we are a small operation. In addition, we have a 24/7 guest line that instantly connects you to a human being. In the event that there is an emergency, we alert our on-call staff and they can come to the hotel immediately. It sounds as if you were unaware of this information despite the signage and information sent to you before arriving at the hotel. We also do our best to inform guests of the noise on all booking platforms and our website. We are fully transparent about this and even indicated this in the room name of the room you booked yourself into. In regards to housekeeping, we do ask that the guests simply let us know if they would like their rooms serviced and we are happy to complete this for you.

Hi Neda! Thanks for staying with us! We are glad you enjoyed everything!

Hi Joanna, We are glad you enjoyed the upgraded rooms! Yes, the bar can be loud downstairs but we hope the complimentary ear plugs helped. We hope your time in Squamish was lovely!

Bonjour Alain, merci de nous faire part de votre commentaire, dans l'hôtel nous avons une aile plus bruyante que l'autre, prochaine fois, n'hésitez pas à nous appeler pour faire une réservation (c'est beaucoup plus simple) et par téléphone vous pouvez demander une chambre sur l'aile moin bruyante de l'hôtel ! Merci encore pour votre avis et nous vous souhaitons une très belle journée!

Hi Scott! We are so happy you had a great time! We can't wait to have you back soon.

Hi Ashley, thank you for taking the time to let us know your thoughts. I do apologize on the interaction with the staff member in you review. This person is new to the role and was working through the request and the stresses of the day. He did not mean for his persona to come across rude in that moment. I am happy to hear that they worked hard during a busy day to accommodate an early check in for you! We are glad you enjoyed the hotel itself. Depending on your cell phone carrier the load times for the keys can vary. We simply recommend using our complimentary wifi to help connect! Finally, yes we only offer street parking due to our location. Overnight parking in a block up the street and we provide 2 hour parking directly out front of the hotel.

Hi Colin! We are so happy you enjoyed yourself! We hope to have you back soon!