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Bewertungen von Grand Hotel Cesare Augusto

4 out of 5
Grand Hotel Cesare Augusto
Via degli Aranci, 108, Sorrento, NA

Bewertungen

8,6

Hervorragend

194 von insgesamt 452 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
200 von insgesamt 452 Gästebewertungen haben eine Bewertung von 8 - Gut" "
47 von insgesamt 452 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 452 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 452 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Chung Anh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wir hatten ein paar sehr schöne Tage in Sorrent. Das Hotel ist eine super Startpunkt für alles. Die Altstadt, der Bahnhof , Restaurants etc. Alles war super zu erreichen.
Aufenthalt von 7 Nächten im April 2023
Antwort von Mary am 26. Apr. 2023
Tausend Dank. Bis wir uns wieder treffen. Marianna

8/10 – Gut

Kristina

Aufenthalt von 5 Nächten im Juni 2022
Antwort von Hotel staff am 26. Juni 2022
Dear Kristina, thank you for your feedback! Your opinion it's important to us. Kind regards

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel super, restaurant poor
Our room was very clean and spacious with great views over the ocean. All of the staff are extremely friendly and helpful. The location is perfect, just five minutes walk to Tasso Square, the centre of Sorrento, and the railway station. Our only disappointment was the restaurant. We had half board, which is not to be recommended. Although a choice of four meals is available they are much the same every day and quite bland. Considering the excellent choice of restaurants close by, this was a pity. We would certainly recommend this hotel, but not the rsetaurant.
Aufenthalt von 9 Nächten im Oktober 2018

8/10 – Gut

Manfred, Salzburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super gelegenes Hotel in Sorrent
Unser großes Zimmer für 3 Personen mit Balkon hat uns sehr gut gefallen. Auch im Frühstücksraum war viel Platz. Frühstücksbuffet war auch gut und ausreichend. Vom Hotel war man in wenigen Gehminuten im Zentrum bzw. am Bahnhof.

10/10 – Hervorragend

Jeffrey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel with fabulous rooms. Great views from roof deck. Our room also had an ocean view. Close to center of town. Advise a taxi to hotel if arriving by Ferry. Great place to stay and would gladly return.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Alastair

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel- super clean, lovely staff (so welcoming and friendly!), great breakfasts amd pool facilities. Would recommend staying here - super close to the train station, town centre and a small supermarket.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

jeff

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is perfect. Close to main town plaza and train station.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 5 Nächten im März 2024

6/10 – Okay

Andrew M

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Mukul

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Grand Hotel Cesare Augusto is located at a very convenient location which is walkable to most of the places. Its reopened recently, so has the new hotel vibe
Aufenthalt von 3 Nächten im März 2024
Antwort von Mary am 27. März 2024
Dear Ms/Mr Mukul, Greetings from Sorrento.Thank you for any kind word and compliments. We really appreciate your feedback! We hope to see you again ! Kind Regards, Marianna

8/10 – Gut

Marilyn, Palatine

Service very nice all other very good
Aufenthalt von 6 Nächten im November 2023

10/10 – Hervorragend

Mickey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a grand hotel. Tile floors in the hotel room and freshly renovated rooms. Short walk to the main Piazza Tasso where there were plenty of restaurants, shops and cafe’s
Antwort von Valentina am 1. Nov. 2023
Dear guest many thanks, see you the next!!

10/10 – Hervorragend

andre

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Boa localização, perto de tudo Com ótimo atendimento Bom café
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Francesco am 8. Nov. 2023
Muito obrigado

10/10 – Hervorragend

Erik V

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Otimo
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Valentina am 1. Nov. 2023
Thanks a lot!!

10/10 – Hervorragend

Venera

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 4 Nächten im August 2023
Antwort von Valentina am 1. Nov. 2023
Thanks!!

10/10 – Hervorragend

Catherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really nice property. Amazing breakfast and breakfast room. Beautiful views from the pool area. Wonderful and helpful staff. Made several cab reservations and dining recommendations. Would definitely stay here again. Very happy with this hotel.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Valentina am 1. Nov. 2023
Dear Catherine thank you so much we hope to see you again!!

10/10 – Hervorragend

cindy, Athens

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful area at back of hotel. Room was nice
Aufenthalt von 1 Nacht im September 2023
Antwort von Valentina am 1. Nov. 2023
Thanks Cindy :)

8/10 – Gut

Mark

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Disliked the strict “no drinks brought in” policy. I recommend an exception to allow outside bottles of water to be brought in. The bartender while we were there was good but VERY VERY SLOW.
Aufenthalt von 3 Nächten im September 2023

4/10 – Schlecht

Balkar

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
proeprty is advertised as 4 star, but it is definitely not a 4 star. I’ve stayed at hotels that were 3 stars and way better than this. Kind of dirty, not clean, ac doesn’t work properly.
Aufenthalt von 4 Nächten im August 2023

10/10 – Hervorragend

Adam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious, clean rooms with balconies. Very accommodating concierge desk when I unexpectedly needed a longer stay. Roof deck and ground floor garden were terrific places to relax and catch up on computer work. Wifi was 50mbs, amazing by hotel standards. Streets around the property are noisy, but windows are noise proof, and it's ideally located just two blocks from both the Piazza Tasso and the train station.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Gaganpal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel in sorrento. Rooftop pool and bar:restaurant was really nice, Perfect location. Free breakfast. Me and my wife enjoyed our stay here. Would book again
Aufenthalt von 3 Nächten im August 2023
Antwort von Valentina am 1. Nov. 2023
Dear Mr Gaganpal we are so happy that you had a pleasant stay with us!!So see you again!

8/10 – Gut

Claire

Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

Majid

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Everything was great, except the hotel was too old/thin walls/etc
Aufenthalt von 8 Nächten im August 2023

10/10 – Hervorragend

Gayle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2023

10/10 – Hervorragend

Nana Adjeiwaa

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is extremely clean and well maintained. It is in a safe neighborhood with easy access to Positano and other towns on the Amalfi coast. The hotel is also located centrally and is walking distance to the train and bus stops. The staff were very professional and arranged a private transfer to the Naples Airport with an excellent driver. The breakfast spread was also top tier. I highly recommend this hotel.
Antwort von Marianna am 28. Aug. 2023
Dear Miss Nana, Thank you it has been a plaisure welcoming you in our Hotel and assist you in any need. Thank you for your good feedback. Many thanks Kind Regards, Marianna

8/10 – Gut

Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a very well located hotel, great staff and condition. Nothing to fault.
Aufenthalt von 6 Nächten im August 2023
Antwort von Mary am 28. Aug. 2023
Dear Mr Anthony, Thank your for your feedback and for any kind word. We hope to see you again next Year ! Many thanks, Marianna

2/10 – Ungenügend

Leana

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horrible stay
They lost our luggage. They gave a room with a non functioning bathroom and they accepted us to stay overnight in a room without a working bathroom. We were accused of lying about a toilet not working in order to get a new room. During this conversation, the other workers were laughing and making fun of us. These workers we interacted with were Valentina and Francesco.
Aufenthalt von 2 Nächten im August 2023

8/10 – Gut

Philip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Comfort
Hot and noisy.
Aufenthalt von 5 Nächten im Juli 2023

10/10 – Hervorragend

Susannah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location of this
Aufenthalt von 4 Nächten im Juli 2023

10/10 – Hervorragend

Jose

Gut: Sauberkeit und Zustand der Unterkunft
Location was very convenient!!
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Sara

Aufenthalt von 4 Nächten im Juli 2023

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk staff (particularly Max) was super friendly and helpful. Our room had a great balcony with a view. The room was clean and pretty spacious. The location was so convenient to Piazza Tasso, a less than 5 minute walk. Also, the breakfast options in the morning were plentiful.
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Danielle

Gut: Ausstattung
Very friendly staff. The location is super, 3 min walk from the historical city center. The breakfast buffet is great with lots of variety.
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Jacqueline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We thoroughly enjoyed our stay, beautiful hotel location was awesome, it’s was clean and the staff was so friendly and helpful, Sebi answered all our questions with a smile, I highly recommend staying here and I would do it again in a second!
Aufenthalt von 3 Nächten im Juli 2023
Antwort von MARY am 27. Juli 2023
THANK YOU SO MUCH FOR ANY WORDS. MANY THANKSMARIANNA

4/10 – Schlecht

Verifizierter Reisender

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Vi fick byta rum för det hade släppt färg och tak i badrummet. Det nya rummet luktade unket och det stank ammoniak i badrummet. Poolen var inte städad och väldigt smutsig och nedskräpad. Det som var ett plus var att det var bra personal som snabbt fixade byte av rum och var hjälpsamma.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von valentina am 22. Juli 2023
Gentile ospite,ci dispiace molto per il disagio avuto in camera, se ci sono stati incidenti di percorso, tuttavia siamo felici di aver risolto le problematiche.La aspettiamo nuovamente per un soggiorno ancora migliore.Front Office Staff

10/10 – Hervorragend

Maryam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were polite and helpful. Location is great! Walking distance to everything. Water pressure amazing! Breakfast was okay but not great. and the hotel is a little outdated but super clean. That’s why I gave it a 4 star
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Mary am 10. Juli 2023
Thank you for all your kind words. Marianna

10/10 – Hervorragend

Brandi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect location!
Great hotel in a perfect location! Walkable to a lot of restaurants and shopping. The staff was very friendly. Highly recommend!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Mary am 7. Juli 2023
Dear Guest, Thank you for all ! We do our best for all our guests. We hope we can see next year and we cannot wait ! Summer is gone quickly and we hope also the winter will not too boring.Have a lovely day and take care. Kind Regards , Marianna

8/10 – Gut

Delmer

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Mary am 12. Juni 2023
THANK YOU!!!!Marianna

2/10 – Ungenügend

Denis

Aufenthalt von 4 Nächten im Juni 2023

10/10 – Hervorragend

Robin

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely, quiet hotel with large clean rooms, small private terraces and a large rooftop terrace with a view of Vesuvius and a nice pool and restaurant. The main square was a short walk. Breakfast was great. We thoroughly enjoyed our stay. The only challenge was the parking - the garage is small - but we made it work.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Mary am 3. Juni 2023
Thank you so much! Our Hotel is really centrally located 2 minutes from Tasso square and 10 minutes from the main beach, for the garage we know it s hard to find a space when is so central, thank you for your feedback. We hope to see you again. Kind Regards, Mary

8/10 – Gut

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A reasonably priced hotel in a good location in Sorrento so you can walk to most places. Front desk staff very friendly and efficient. Rooms spacious, clean and comfortable. I can't comment on the rooftop pool and bar as it rained hard every day we were there. Only negative was the restaurant which had only a very limited of fixed meal options and the food was nowhere near four star standard in Italy.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Mary am 26. Mai 2023
thank you for all compliments and kind words. Any feedback is very apprecied if helping us to improve our services and facilities offered. all the best Marianna

6/10 – Okay

john

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Judith, stl

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the perfect hotel, amidst the perfect garden oasis setting to enjoy the 'quiet'. The hotel was a 5-min.walk from the train station. 2 blocks from Piazza Tasso, 3 blocks to the shops, 8-min. walk to the Communal Garden for the best views of Sorrento Bay. The hotel is clean, modern with beautiful finishes-glass, stone, marble, granite, woods, fabrics, stainless steel. Huge lobby with dining room & bar access. Arrived early & they kept our luggage safe until we came back to check in. The desk staff was so nice, helpful, professional & everyone was impeccably dressed. You never had to look for anyone!! Special thanks to Valentina. Our room, 305, had a balcony with 2 chairs/table. The pillows and linens were high quality & the bed was so comfortable. Huge closet space in wall, safe, 2 night stands, desk & chair, & a small table & chair. Great Wi-Fi! Bathroom mirror was a huge make up mirror! Walk-in shower, hand held attachment & a rain forest overhead. Big fluffy towels. The included breakfast was set up in a 'ball room' with waiters, linens, china and silverware. Hot eggs, bacon, sausages; cold meat/bread/jams/veggie/cheese bar; fruit bar; packaged gluten-free items; 8-9 different types of pastries, croissants, yogurt, cereals, freshest orange juice and 2 coffee machines that made 8 different coffees. We stayed 3 nights and found so much to do and see because of the location-it is 'perfection' in a word! Do yourself a favor and don't just look - just book! Ten stars!!!
Aufenthalt von 3 Nächten im April 2023
Antwort von Mary am 26. Apr. 2023
Thank you so much for so many compliments and kind words ! We are very happy and we hope to see you soon! Kind Regards, Marianna

8/10 – Gut

RANDY

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect location to visit Sorrento
The staff were very helpful; the rooms were clean and the location is perfect. This is the second time I've stayed here; great value and would highly recommend.
Aufenthalt von 3 Nächten im März 2023
Antwort von Hotel staff am 15. Apr. 2023
Dear Mr & Ms Randy, thank you for all ! We are more than happy to assist you and help you when you need. Kind Regards, Marianna

10/10 – Hervorragend

Ruth, Meridian

Aufenthalt von 1 Nacht im November 2022
Antwort von valentina am 22. Juli 2023
Thank a lot dear Ruth!!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not a Grand place to stay - we felt "antsy"
We had this "antsy" feeling during our 5-day stay at this hotel. We wouldn't stay there again. Not that there was anything bad, except for the snotty attitude of a gray-haired waiter at breakfast, who didn't like the fact that we happened to sit at a table set for four at our first visit to the breakfast buffet, He could have been more gracious instead of showing the attitude he did. But this was the first example of what made us feel so "antsy"; like there were too many restrictions placed on us. The biggest: "Thou shall not bring purchased food or beverages into thine hotel room". We happened to have part of a bottle of water left over from our day's excursion, and we were reluctant to have the bottle seen by staff as we made our way to our room. Most hotels leave at least a complimentary bottle of water for guests, especially those who consider themselves "grand", but not this one. The breakfasts had a fair amount of choice, but very little menu turnover, and the food quality was mediocre on average. Some front desk personnel were warm and gracious, others were as cold as fish. Why did I say we felt "antsy"? It seems that this hotel may have had a problem with ants in the past,and may use the food restriction to limit the risk of another infestation. We really liked the location; just a block from the train/bus station, which made our day trips to Pompeii, and the Amalfi Coast really easy to do. Housekeeping was superb. The room was good, but not grand, like the hotel.
Aufenthalt von 5 Nächten im Oktober 2022
Antwort von Hotel staff am 31. Okt. 2022
Dear guest,we are sorry you had some trouble with part of our staff. We will report your complaints to who's in charge. As for the restriction on food and beverages purchased outside of the hotel, the rule was made because we do have a restaurant, a bar, and a minibars in each room; the rule also aims to avoid the "ants problem" you mentioned. We thank you so much for the detailed feedback and will take all your suggestions into consideration.Kind regards,

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely Hotel, very close to everything!
Aufenthalt von 4 Nächten im September 2022
Antwort von Hotel staff am 27. Okt. 2022
Dear Daniel,thank you very much! We are glad you enjoyed your stay with us and we hope to see you again next year.Kind regards,

10/10 – Hervorragend

Russell Arthur

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely, traditional Italian hotel, all high ceilings and tiled floors, a feeling almost of Art Deco in design. Friendly staff throughout, especially the rooftop bar man, who knew our drinks order every night, after the first visit! We only had had breakfast at the hotel, but the food was always fresh and plentiful and the coffee was just marvellous.
Aufenthalt von 5 Nächten im Oktober 2022
Antwort von Hotel staff am 21. Okt. 2022
Dear Russell,thank you very much for your feedback. We appreciate you taking the time to leave us a kind comment and we are happy you enjoyed your stay here and you liked our hotel. We hope you are going to visit again next year.Kind regards,

6/10 – Okay

Paul

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I think based on what we paid for the accommodations it was really expensive, the room was small, not very well appointed, you felt like you were back in the 70’s… if I were you, I would avoid this hotel, too much bucks for not allot of bang is my opinion. Although the pool deck on the roof had some great picture opportunities
Aufenthalt von 4 Nächten im September 2022
Antwort von Hotel staff am 12. Okt. 2022
Dear Paul,thank you for your feedback. We value your opinion.All of our rooms are around 25m square. We are sorry you disliked our classic style. Kind regards,

8/10 – Gut

Alfredo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property has a great garden area and spacious rooms. The location is right next to the train and bus stops. It's a short walk to the main square. The staff were friendly and helpful. The downside was no coffee/tea maker in the room. This hotel has a no outside food/drink policy in the room or hotel areas.
Aufenthalt von 3 Nächten im September 2022
Antwort von Hotel staff am 15. Sept. 2022
Dear Alfredo,thank you for your feedback. Our guest's opinions are important to us in order to always improve out services.Kind regards,