Dear Maja Khavaja, Our hotel is located on str. Partizanska no. 48 in the heart of the city center, in the most famous neighbourhood called Debar Maalo. You had a reservation for a simple single room, and we upgraded you free of charge to our bigger Premium Room so you can have commodity during your stay. Even though you were told that we serve our breakfast only in our restaurant, you insisted on having the breakfast in your room every day, and while having your breakfast you asked for 1000 more things to be brought in your room and you received every single one in the blink of an eye with a smile from our staff telling you that you should not hesitate to ask us for everything else you need. Even though you are the worst, most arrogant guest this hotel has ever had, our hotel staff was doing it’s best to accommodate you better than any hotel with 4 stars ever will. You tortured our staff, you were rude and offensive and you made damage to the hotel inventory, the towels and the bed sheets were ripped and colored with a paint that was not coming off. We had to throw everything and still we didn’t said anything or charge you for it. Please let us inform you that there is a world pandemic active for more than a year now and there are strict rules that applies to everyone, especially for our industry. We are not allowed to enter your room during your stay due to preventing the spread of the virus, but we specifically noted that everything you need from towels, bed sheets etc you should not hesitate to ask at any time, we will be happy to bring you. Each hotel room is being cleaned and disinfected thoroughly with the best UV light technology after the departure of each guest and is not being used for at least 24 hours. The quality of our hotel and service is proven by the years of our existence, and the thousands of regular guests that choose hotel Dolce for their home while visiting Skopje. We are writing your name in this message so our colleagues can see and never make that mistake to accommodate you. We deeply care for our guests but this is the first time in the years of our existence to say that you are not welcomed in our hotel ever again.

Dear Kemal, We are so happy that you enjoyed your stay in our hotel, It was our pleasure having you! See you next time! Best regards

Dear Stefcho, It was our pleasure having you! See you next time in Skopje. Best regards

Dear. Thank you for your review. Hope to see you again. Kind regards

Dear Ketheswaran Thevathas thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Dear. Thank you for your review. We really appreciate the time you took to give us this rate. Hope to see you again as our guest. It was our pleasure. Kind regards,

Thank you

Thank you

Thank You, Huseyin

Thank you very much for taking time to review our hotel, it means a lot to us. We are hoping you will visit again.

Thank you very much! Welcome again