Lobby

Bewertungen von Orchard Hotel Singapore

4.5 out of 5
Orchard Hotel Singapore
442 Orchard Road, Singapore

Bewertungen

8,4

Sehr gut

453 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
336 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
120 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
57 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
34 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

tanja

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist jeden Cent wert. War dort für 9 Tage. Die Zimmer sind sehr ruhig, geräumig und haben alles, was das Herz begehrt (Vom Bügeleisen bis zum internationalen Adapterstecker). Hatte einen Blick auf die Skyline und den Pool. Vom Hotel aus kommt man gut überall hin. U-Bahn und Bus sind direkt vor der Tür. Kleiner Exkurs: Public Transport ist super easy, fast gratis und sehr gut ausgebaut. Das Frühstück war unglaublich vielfältig, man bekommt frisch von diversen Köchen ein chinesisches, japanisches, indisches und continental Frühstück serviert. Alles vom Feinsten. Das Personal ist sehr hilfsbereit, kann das Hotel nur feiern. Wäre gerne noch länger geblieben.
Antwort von Best regards,Nick Chia Executive Assistant Manager am 17. Jan. 2023
Dear tanja,Thank you for your excellent rating and compliment for the Orchard Hotel Singapore. We are thrilled to hear that you had enjoyed your stay and had been well taken care of.We look forward to welcoming you again in the near future.

10/10 – Hervorragend

Carsten

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel with some patina
A lovely hotel with a lot of charme, convenient location, friendly staff and good breakfast buffet. I like that it is a little dated and has this patina of recent years of service to its guests.
Walking distance from Orchard Road
View from 14th floor
Aufenthalt von 6 Nächten im Juli 2022

8/10 – Gut

Marco

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
Aufenthalt von 4 Nächten im April 2021
Antwort von Quam Kponton am 11. Apr. 2021
Dear Marco, We thank you for choosing our hotel for your stay in Singapore. We are pleased that you had a memorable stay. We definitely look forward to welcoming you again, in the near future. Warm regards, Quam Kponton Front Office Manager

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Februar 2020
Antwort von Jean-Philippe Jacopin am 27. Feb. 2020
Dear Peter, Thank you for your positive rating for The Orchard Hotel Singapore. We hope you had a delightful stay experience. And, we hope for more opportunities to welcome you again, soon. Warm Regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentral gelegenes gutes Hotel
Das Hotel ist ziemlich zentral gelegen, am Anfang einer bekannten Einkaufsstraße, nicht weit von der U-Bahnstation (MRT). Die Zimmer und Ausstattung ist sehr OK. Nur gibt es im Bad nach jedem Duschen eine kleine Überschwemmung, weil die Dusche zu klein ist und die Türe fehlt. Insgesamt war der Aufenthalt sehr angenehm und empfehlenswert.
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Jean-Philippe Jacopin am 23. Jan. 2020
Dear Guest, Thank you for your favourable review rating for the Orchard Hotel Singapore. We are delighted that you had liked our location and facilities. Your comment on the shower area is noted. Nonetheless, we appreciate your recommendation. And, we hope for more opportunities to welcome you again, in not too distant future. Warm Regards

8/10 – Gut

Jens-Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von Delilah Hamid am 2. Okt. 2019
Dear Jens-Martin, Thank you for your excellent rating. We hope you had a delightful stay experience. And, we look forward to welcome you again, in not too distant future. Warm Regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Next time again
Good clean hotel , with friendly helpful stuff people, location is also good for walking in Orchard road...
Aufenthalt von 3 Nächten im August 2019
Antwort von Delilah Hamid am 17. Aug. 2019
Dear Guest, Thank you for your excellent review rating. We are delighted that you had enjoyed our location, facilities and services. Your gracious compliment for the staff is much appreciated. And, we hope for more opportunities to welcome you again, soon. Warm Regards

10/10 – Hervorragend

LIAN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff service is very good
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Gerald, Morristown

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Orchard Hotel was a very good hotel, in an excellent location
Aufenthalt von 5 Nächten im April 2024
Antwort von Nick am 9. Mai 2024
Dear Gerald,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Helen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Family room available or for 3 adults. My 2nd visit since last month
Aufenthalt von 1 Nacht im April 2024
Antwort von Nick am 2. Mai 2024
Dear Helen,We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay, just like your previous visit. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 – Okay

Michael

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Terrible check in and out. Long waiting time. Reception desk staff need more training in using hotel reservation and accomodation system
Aufenthalt von 2 Nächten im April 2024
Antwort von Nick am 2. Mai 2024
Dear Michael,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 – Okay

Anna

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Slow check in.. They didn't my reserved room. The room that they gave me had problem with bathroom floor drainage. The floor was wet after you took a shower. Not enough towels. The room was upgraded after my complain.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nick am 26. Apr. 2024
Dear Anna,Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

Ajit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nick am 23. Apr. 2024
Dear Ajit,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

KEVIN

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a nice stay at this well run hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nick am 23. Apr. 2024
Dear Kevin,We appreciate your positive feedback after your stay at Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

CHIENTE

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
交通,購物都放便,房間清潔到位。
Aufenthalt von 2 Nächten im April 2024
Antwort von Nick am 7. Apr. 2024
Dear Chiente,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 – Okay

Naresh

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service
Overall we had a good stay in hotel however i had a bad experience when talking with one of the receptionist (main restaurant entrance). It feels really bad that you are going to have breakfast with your family and you feel treated in bad way. Also lack of deep cleaning in room. Apart from that all was good . Thank you
Aufenthalt von 7 Nächten im März 2024
Antwort von Best Regards,Nick Chia Executive Assistant Manager am 4. Apr. 2024
Dear Naresh,Thank you for sharing your feedback about your hotel experience. We appreciate hearing from our guests, as it helps us improve our services and ensure that all future guests have a pleasant stay. We strive to provide a comfortable and enjoyable environment for all our visitors, and we take all comments seriously, whether positive or negative.We value your patronage and hope to have the opportunity to welcome you back in the future, providing an even better experience that meets or surpasses your expectations. Thank you again for your valuable feedback. Meanwhile, we look forward to more opportunities to welcome you again soon.

6/10 – Okay

Ng

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
It is an old hotel, even it was renovated. For the same price, you can get a better value one around.
Aufenthalt von 2 Nächten im März 2024
Antwort von Nick am 7. Apr. 2024
Dear Ng,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Sin Ting Queenie

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bed is a bit small and too soft. Excellent breakfast. Very good housekeeping thanks to Sorta.
Aufenthalt von 5 Nächten im März 2024
Antwort von Nick am 7. Apr. 2024
Dear Sin Ting,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

Zeiti

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Best Regards,Nick Chia Executive Assistant Manager am 4. Apr. 2024
Dear Zeiti,Thank you so much for rating your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.

4/10 – Schlecht

Hironobu

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Best Regards,Nick Chia Executive Assistant Manager am 3. Apr. 2024
Dear Hironobu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.

10/10 – Hervorragend

Helen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is clean. The family room for 3 adults was spacious including the 6 bags. The breakfasts was great enjoyed it every morning. It is a walk to the MRT if you have an issue with walking. I would stay here again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Best Regards,Nick Chia Executive Assistant Manager am 3. Apr. 2024
Dear Helen, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

Chen-Chi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
蠻好的
Aufenthalt von 3 Nächten im März 2024
Antwort von Nick am 25. März 2024
Dear Chen-chi,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Kathleen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Nick am 23. März 2024
Dear Kathleen,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Jose

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel needs a little maintenance, we experienced issues with bathroom lighting, mostly a stubborn switch. But other than that a hotel that’s very centralized to major malls and transportation.
Aufenthalt von 2 Nächten im März 2024
Antwort von Nick am 23. März 2024
Dear Jose,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. I am sorry to hear that you had a negative experience. I have shared your feedback with our managers and we are taking immediate action to improve.Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

Bridget

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highly recommend this hotel, it is in a great location. The rooms are massive & very clean. The pool is a great spot to chill out!
Aufenthalt von 1 Nacht im März 2024
Antwort von Nick am 23. März 2024
Dear Bridget,Your excellent rating for The Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay. . Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Thuan Shiah Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, convenient to everything we needed. At night, the area gets a bit seedy.
Aufenthalt von 2 Nächten im März 2024
Antwort von Nick am 14. März 2024
Dear Micahel,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 – Okay

Chunkam

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Nick am 2. März 2024
Dear Chunkam,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

QUOC TUAN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Vietnamese staff is very reponsive and helpful. The overall rating could be up to 5 stars if the hotel has a folder which has a guide to facilities, services, restaurants,cafes, list of contact phone numbers,etc.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Nick am 2. März 2024
Dear Quoc Tan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

Chih

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to access Shopping and various restaurants.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Nick am 2. März 2024
Dear Chih,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 – Okay

Kenji

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nick am 23. März 2024
Dear Kenji,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

hiroaki

Gut: Zustand der Unterkunft
I like Pool and gym
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Nick am 28. Feb. 2024
Dear Hiroaki,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

THARINDU

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Nick am 23. März 2024
Dear Tharindu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Jien Ann

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nick am 28. Feb. 2024
Dear Jien ANn,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

4/10 – Schlecht

Wenbo

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Nick am 21. Feb. 2024
Dear Wenbo,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 – Okay

Stig

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kaotisk frokost med alt for mye folk og lange køer trekker ned helhetsintrykk.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Nick am 21. Feb. 2024
Dear Stig,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nick am 21. Feb. 2024
Dear Anonymous,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Moua

Gut: Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Nick am 21. Feb. 2024
Dear Moua,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Moua

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Nick am 21. Feb. 2024
Dear Moua,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Takaharu

Gut: Sauberkeit
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Nick am 25. März 2024
Dear TakaharuThank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

Dr. Elaine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nick am 21. Feb. 2024
Dear Dr. Elaine,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Karen

Gut: Personal & Service
Almost perfect
*Nice breakfast with variety. *Staff friendly. *Bathroom is normal size but lacking spaces for hanging clothes and no selves to put items. *pool is big and long, good size.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Nick am 21. Feb. 2024
Dear Karen,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

Thomas

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nick am 23. März 2024
Dear Thomas,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good location, convenient for shopping
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nick am 6. Feb. 2024
Dear Anonymous,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 – Okay

Gabino

Gut: Sauberkeit und Personal & Service
Poca organización en el desayuno. No mucha variedad en la cena.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Nick am 30. Jan. 2024
Dear Gabino,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

4/10 – Schlecht

Albert

Mit der Familie gereist
Disaster!
The hotel needs major renovation, at least the 16th and 17th floors.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Nick am 30. Jan. 2024
Dear Albert,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Choy Ka

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Nick am 30. Jan. 2024
Dear Cho Ka,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Solo One Week Stay
Pros: - Buffet breakfast is organized and tastes good. - Place is in Orchard near shopping area, restaurants and grocery. - Good ambiance - Express check in and check out - Front desk and housekeeping are easily contactable Cons: - Some areas on the room is dusty. - Housekeeping is not thoroughly cleaning the room.
Aufenthalt von 10 Nächten im Dezember 2023
Antwort von Nick am 23. Jan. 2024
Dear Anonymous,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location, facilities, and most of all our breakfast spread. On the other hand, I am sorry to hear that you had a negative experience with our service. I have shared your feedback with our managers, and we are taking immediate action to improve. Once again, thank you for your valuable feedback and we look forward to welcoming you back here again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Top notch
Hotel was top notch, staff always going above and beyond to be helpful
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Nick am 23. Jan. 2024
Dear Elizabeth,Your excellent rating for The Orchard Hotel Singapore is much appreciated. It's great to hear that you enjoyed your stay and most of all the services of our Team. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manger

8/10 – Gut

Ashish

Aufenthalt von 5 Nächten im Januar 2024
Antwort von Nick am 23. Jan. 2024
Dear Ashish,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 – Hervorragend

John Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Maintains a good standard. Buffet breakfast particularly good and well organised.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Nick am 19. Jan. 2024
Dear John,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.