Deluxe-Zimmer | Minibar, Schreibtisch, Verdunkelungsvorhänge, kostenloses WLAN

Bewertungen von Ji Hotel Orchard Singapore

3 out of 5
Ji Hotel Orchard Singapore
11 Penang Lane Singapore 238485, Singapore, Singapore

Bewertungen

8,6

Hervorragend

69 von insgesamt 134 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
47 von insgesamt 134 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 134 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 134 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 134 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,6/10

Personal & Service

8,2/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Ho Ka Nicole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Nice and clean room. Has everything you need for a short stay. Believe aircon control was broken as couldn’t adjust temperature.
Aufenthalt von 1 Nacht im März 2024
Antwort von Marry am 9. Mai 2024
Dear Ron, Greetings from Ji Hotel Orchard Singapore! Thank you for choosing our hotel for your recent stay with us. We regret that you did not enjoy your stay with us. However, our management team is working very hard to implement better ideas to make our hotel a better place for all of our guests. We do hope your next stay will a pleasant one for you. We are at your service. Thank you for your valued support. Kind regards, Ji Hotel Orchard Singapore Management Team

8/10 – Gut

Brandon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location of the hotel, which included tons of buses and the MRT nearby, was excellent. It was a very clean, small-looking room that was comfortable. The strange thing was the bathroom was entirely see-through, and there was no door/separate room for the bathroom and bedroom. Meaning that you could just turn the corner and see someone on the toilet or shower. The biggest letdown was probably the TV. The size was amazing. However, TV has limited channels and restrictions. No Netflix or anything similar. Just a couple of TV channels. The chrome cast did not work. Apparently, if you have a Samsung phone, you can link it to the TV and use Netflix that way.
Aufenthalt von 4 Nächten im März 2024
Antwort von Emma am 2. Apr. 2024
Greetings from Ji Hotel Orchard Singapore! Thank you for taking the time to pen a review of your recent stay with us. We offer comfort and convenience for our value-conscious guests, at a great location and great value price, which includes free Wi-Fi, bottled water, tea and coffee making facilities. We look forward to welcoming you back for your next visit soon. Warm regards, Ji Hotel Orchard Singapore Management

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice stay
Great location, close to Fort Canning Park and Dhoby Ghaut subway station. Nice, clean, modern rooms. If
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Emma am 4. März 2024
Dear Valued Guest, Thank you for taking the time to share your positive experience at Ji Hotel Orchard Singapore. We are delighted to hear that you had a wonderful stay and that our front desk staff, Fyza provided you with a warm welcome and excellent service. Your kind words and appreciation mean a lot to us. We are thrilled that you love everything about our hotel, We look forward to the opportunity of welcoming you back for another great experience. If there is anything specific you would like to share or if you have any preferences for your next visit, feel free to let us know. We are here to ensure your future stays are equally enjoyable. Once again, thank you for choosing Ji Hotel Orchard Singapore. We appreciate your patronage and look forward to hosting you again in the future. Best regards, Ji Hotel Orchard Singapore

10/10 – Hervorragend

Candy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was perfect. I have not 1 bad thing I can say. All staff were amazing. Walking through the Lobby i would be greeted everytime with a happy friendly hello. Even the cleaning and maintenance staff would say hello in passing. Will stay here again on my next trip.
Aufenthalt von 14 Nächten im Februar 2024
Antwort von Emma am 25. Feb. 2024
Dear Valued Guest, Thank you for taking the time to share your positive experience at Ji Hotel Orchard Singapore. We are delighted to hear that you had a wonderful stay and that our front desk staff, Fyza provided you with a warm welcome and excellent service. Your kind words and appreciation mean a lot to us. We are thrilled that you love everything about our hotel, We look forward to the opportunity of welcoming you back for another great experience. If there is anything specific you would like to share or if you have any preferences for your next visit, feel free to let us know. We are here to ensure your future stays are equally enjoyable. Once again, thank you for choosing Ji Hotel Orchard Singapore. We appreciate your patronage and look forward to hosting you again in the future. Best regards, Ji Hotel Orchard Singapore

6/10 – Okay

Donald

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
some staff seemed to be not trained for assistance to patrons,
Aufenthalt von 2 Nächten im Februar 2024
Antwort von ryan am 19. Feb. 2024
Dear Valued Guest, Greetings from Ji Hotel Orchard Singapore! Thank you for choosing our centrally located hotel for your recent stay with us. We are deeply sad that you did not enjoy your stay with us. However, our management team is working very hard to implement better ideas to make our rooms cleaner and better. We do hope the next stay will be the most exciting stay ever for you. We are at your service. Thank you for sharing your feedback and valued support. Kind regards, Ji Hotel Orchard Singapore Management Team

8/10 – Gut

Siu Man

Aufenthalt von 2 Nächten im Januar 2024
Antwort von RYAN am 31. Jan. 2024
Dear Thomas, Thank you for taking the time to share your positive feedback about your recent stay at Ji Hotel Orchard Singapore. We are delighted to hear that you found our hotel to be clean and appreciated the recent renovations. Our team works hard to maintain high standards of cleanliness and provide a comfortable environment for our guests. Your kind words are truly appreciated and motivate us to continue delivering exceptional service. If you have any specific details or suggestions for improvement, please feel free to share them with us. We value your input and strive to make every guest's experience memorable. We look forward to welcoming you back to Ji Hotel Orchard Singapore in the future. Warm regards, Ji Hotel Orchard Singapore

2/10 – Ungenügend

Corina

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Depressing
We were shocked when we arrived, the hotel looks nothing like the photos. We paid an extra night (night 1) so that we could book in when our flight arrived at 6am. They didnt seem to get the message until a day later. The rooms are TINY! The bed is up against the wall & there is no coffee or tea in the room. We had to ask for toilet paper. They take a $100 bond - but we couldnt work out what for. This hotel advertises a restaurant from 6am - they DO NOT serve breakfast. They decided to 'update'the TV channels & 24 hours later there was still no signal - I know you dont go to Singapore to sit in the hotel - but come on! If you're paying for it. We were in room 203 at the end of the hall - all night smokers opening and closing the stairwell door so they can smoke - the smell filtered in our room. Cleaning was average at best. The only thing going for this hotel is the location - however, for the price they charge per night you will find better hotels in the area. We booked based on these reviews & did not speak to one person at the hotel that actually liked it - makes me question the authenticity of some reviews. A final viewing of the room is required to get your bond back.. not sure what for, its not like they supply a mini bar.. Our stay here impacted our holiday, we found it so depressing.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von RYAN am 31. Jan. 2024
Dear Mr/Ms. We sincerely apologize for the cleanliness concerns you encountered during your recent stay at Ji Hotel Orchard Singapore. We understand that a clean and well-maintained environment is crucial to ensuring a comfortable and enjoyable experience, and we regret that we did not meet your expectations in this regard. Please accept our deepest apologies for any inconvenience or disappointment caused by the cleanliness issues you encountered. We take your feedback seriously, and immediate action has been taken to address the shortcomings and prevent similar incidents from occurring in the future. We have already implemented additional training and reinforced our cleaning procedures with our housekeeping team to ensure that our standards are consistently met. Your feedback serves as a valuable reminder for us to be diligent in maintaining the highest levels of cleanliness throughout our hotel. We want to assure you that this situation is not reflective of our usual standards, and we are dedicated to regaining your trust. If there is anything else we can do to rectify the situation or if you have any additional concerns, please do not hesitate to reach out to our guest services team. We are here to listen and make every effort to address any issues you may have encountered. Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We value your feedback, and we will continue striving to provide you and all our guests with the exceptional experience you deserve. Thank you for your understanding and for giving us the opportunity to improve. We hope you will reconsider and allow us the chance to provide you with a flawless experience during your future stays. Warm regards, Ji Hotel Orchard Singapore Management

8/10 – Gut

TAKAKO

Gut: Sauberkeit, Personal & Service und Ausstattung
全体的に良かったのですが、シャワーをしているとシャワールームの扉がゆっくり開いてきて閉めて、また開くの繰り返して、ストレスでした。 部屋を変えてもらえば良かったのですが、 言わなかったので、今思えば言うべきだったと思います。フロントでの対応は、英語が話せない私達にも 優しく親切にしてもらいありがとうございました。
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Len am 5. Jan. 2024
Dear Mr/Ms.Takako,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay with the door to the shower room. We appreciate your understanding and regret any stress this may have caused.In the future, we encourage guests to communicate any concerns promptly so that we can address them immediately and ensure a more comfortable stay. Nevertheless, we're pleased to hear that our front desk team was kind and helpful, even in the face of language barriers.Your feedback is invaluable to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable stay.Warm regards,LenFront Office Assistance ManagerJi Hotel Orchard Singapore

4/10 – Schlecht

FANG-CHIA

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
床有异味,尤其枕头,有很重的油垢味!盖了一层也遮不住,棉被也有味道!
Aufenthalt von 2 Nächten im November 2023
Antwort von Len am 19. Dez. 2023
尊敬的顾客,感谢您选择入住全季乌节新加坡,并分享您的入住体验。我们对您在房间中感受到的异味深感抱歉,尤其是枕头和棉被的油垢味。我们非常重视每位客人的意见和反馈,因此我们会立即采取措施,确保提高床上用品的清洁标准,以便更好地满足您和其他客人的期望。如果您有任何其他的建议或需求,我们将非常愿意听取,并竭诚为您提供更加愉快的住宿体验。希望在未来的旅程中,我们有机会为您提供更好的服务。再次感谢您的反馈,期待能够再次迎接您的光临。祝您愉快的旅途!Len前台助理经理全季乌节新加坡

10/10 – Hervorragend

kwok hei

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Len am 15. Dez. 2023
Dear Kwok Hei,We hope this message finds you well.Thank you sincerely for taking the time to leave us a stellar 10/10 review! We are thrilled to learn that your experience with us met or exceeded your expectations. Your feedback is invaluable, and it motivates us to continue delivering exceptional service to all our guests.If there is anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your insights as they help us enhance our services even further.We look forward to the pleasure of hosting you again in the future. If there's anything you need or if you're planning another visit, don't hesitate to reach out.Warm regards,LenFront Office Assistant Manager

10/10 – Hervorragend

Pui Pui

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cozy hotel with good deal
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Len am 11. Dez. 2023
Dear Ms. Pui Pui,Thank you for choosing Ji Hotel Orchard Singapore, and we appreciate your positive feedback about your experience. We're glad to hear that you found the hotel cozy and that you received a good deal during your stay.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. Your feedback is important to us as we strive to provide a comfortable and pleasant experience for our guests.We hope to have the pleasure of welcoming you back on your future visits. If you have any upcoming plans or special requests, do let us know, and we'll be happy to assist.Best regards,LenFront Office Assistant ManagerJi Hotel Orchard Singapore

10/10 – Hervorragend

Emily

Gut: Ausstattung
High tech, clean, friendly staff and the lobby smells of fragrant tea
Aufenthalt von 2 Nächten im November 2023
Antwort von Ji Hotel Orchard Singapore Management am 10. Dez. 2023
Dear Emily, Greetings from Ji Hotel Orchard Singapore! thank you for giving us a perfect rating and for recommending our hotel to other travelers’. We are thrilled that we are able to meet your stay expectations from our excellent location. Our hotel is indeed very strategically located with easy accessibility to MRT station, shopping malls and tourist spots. We are glad that you had enjoyed your stay. We would love to have the opportunity to welcome you back again! Warm regards, Ji Hotel Orchard Singapore Management

10/10 – Hervorragend

QUE

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and helpful staff.
Aufenthalt von 2 Nächten im November 2023
Antwort von Len am 14. Nov. 2023
Dear Que,Thank you for taking the time to share your positive feedback about your experience at Ji Hotel Orchard Singapore. We're delighted to hear that you found our staff to be friendly and helpful. Providing excellent service and creating a welcoming atmosphere for our guests are top priorities for us.If there's anything specific that stood out to you during your stay or if you have any suggestions for further improvement, we would love to hear more about your experience.We appreciate your kind words and look forward to the opportunity to welcome you back for another pleasant stay in the future.Warm regards,LenFront Office Assistance ManagerJi Hotel Orchard Singapore

8/10 – Gut

Junho

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Len am 14. Nov. 2023
Dear Junho,Thank you for taking the time to provide us with your feedback. We're pleased to see that your stay at Ji Hotel Orchard Singapore earned an 8/10 rating. Your feedback is valuable, and we would love to know more about your experience.If there are specific aspects you enjoyed or if there are areas where you believe we can improve, please feel free to share more details. We are committed to delivering excellent service and continuously enhancing the guest experience.We appreciate your choice to stay with us and hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Best regards,LenFront Office Assistance ManagerJi Hotel Orchard Singapore

10/10 – Hervorragend

Manik

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good stay
Aufenthalt von 4 Nächten im November 2023
Antwort von Len am 8. Nov. 2023
Dear Manik,Thank you for taking the time to leave such a wonderful review of your recent stay at Ji Hotel Orchard Singapore. We greatly appreciate your feedback and are delighted to hear that you had a good stay with us.It's heartening to know that you enjoyed your time at our property. We continuously strive to provide our guests with the best possible experience, and your positive comments serve as a testament to our efforts.We take pride in our dedicated team, who work tirelessly to ensure that all our guests feel comfortable and well taken care of. Your kind words will be shared with them, as they find motivation in knowing that their hard work is recognized and appreciated.Should you plan another visit to Singapore in the future, we would be honored to welcome you back to Ji Hotel Orchard. If there is anything specific you enjoyed during your stay or any additional feedback you would like to provide, please feel free to share. We are always eager to improve and tailor our services to meet our guests' needs.Thank you once again for your positive review, and we look forward to the opportunity to host you in the future.Warm regards,LenFront Office Assistance ManagerJi Hotel Orchard Singapore

4/10 – Schlecht

Eileen

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I love the room and the ambiance. But the staff is not helpful at all.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Ryan am 24. Okt. 2023
ear Valued Guest,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We regret that you did not enjoy your stay with us. However, our management team is working very hard to train our team members to increase our service level. We do hope your next stay will be a pleasant one for you. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

10/10 – Hervorragend

TAKUTO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Ryan am 26. Okt. 2023
Dear Guest,Greetings from Ji Hotel Orchard Singapore! thank you for giving us a perfect rating and for recommending our hotel to other travelers’. We are thrilled that we are able to meet your stay expectations from our excellent location.Our hotel is indeed very strategically located with easy accessibility to MRT station, shopping malls and tourist spots.We are glad that you had enjoyed your stay. We would love to have the opportunity to welcome you back again!Warm regards,Ji Hotel Orchard Singapore Management

10/10 – Hervorragend

MENG CHEN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very nice place!!
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Ryan am 23. Okt. 2023
Dear Guest,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our centrally located hotel for your recent stay with us. Ji Orchard Hotel Singapore is located on a quiet street in the central business district of Singapore, and is the perfect stop to explore this island country's Lion City.The hotel is surrounded by international luxury stores, and it takes a five-minute walk to reach the lush historical monument - Fort Canning Park. The transportation to various attractions is very convenient, and we look forward to meeting you again in Lion City.Warm regards,Ji Hotel Orchard Singapore Management

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ren, enkel nära shoppingcenter
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Ryan am 23. Okt. 2023
Dear Guest,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our centrally located hotel for your recent stay with us. Ji Orchard Hotel Singapore is located on a quiet street in the central business district of Singapore, and is the perfect stop to explore this island country's Lion City.The hotel is surrounded by international luxury stores, and it takes a five-minute walk to reach the lush historical monument - Fort Canning Park. The transportation to various attractions is very convenient, and we look forward to meeting you again in Lion City.Warm regards,Ji Hotel Orchard Singapore Management

8/10 – Gut

Marisol

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 9 Nächten im Oktober 2023
Antwort von Ryan am 26. Okt. 2023
Dear Guest,Greetings from Ji Hotel Orchard Singapore! thank you for giving us a perfect rating and for recommending our hotel to other travelers’. We are thrilled that we are able to meet your stay expectations from our excellent location.Our hotel is indeed very strategically located with easy accessibility to MRT station, shopping malls and tourist spots.We are glad that you had enjoyed your stay. We would love to have the opportunity to welcome you back again!Warm regards,Ji Hotel Orchard Singapore Management

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would benefit by having a top sheet instead of a doona.
Aufenthalt von 2 Nächten im September 2023
Antwort von Ryan am 15. Okt. 2023
Dear Guest,Greetings from Ji Hotel Orchard Singapore! thank you for giving us a perfect rating.

8/10 – Gut

Ayumu

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Ryan am 1. Nov. 2023
Dear Guest,Greetings from Ji Hotel Orchard Singapore! thank you for giving us a perfect rating and for recommending our hotel to other travelers’. We are thrilled that we are able to meet your stay expectations from our excellent location.Our hotel is indeed very strategically located with easy accessibility to MRT station, shopping malls and tourist spots.We are glad that you had enjoyed your stay. We would love to have the opportunity to welcome you back again!Warm regards,Ji Hotel Orchard Singapore Management

10/10 – Hervorragend

Shurui

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Ryan am 13. Okt. 2023
Dear Valued Guest, Greetings from Ji Hotel Orchard Singapore! Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Ji Hotel Orchard Singapore Management Team

8/10 – Gut

Phillip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All of the above. One fall back...Needs softer matresses.
Aufenthalt von 2 Nächten im September 2023
Antwort von Ryan am 21. Sept. 2023
Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We regret that you did not enjoy your stay with us. However, our management team is working very hard to implement better ideas to make our hotel a better place for all of our guests. We do hope your next stay will a pleasant one for you. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very Clean, New, Small Room
Very clean hotel. The furniture and equipment are in excellent condition. Very good location near famous shopping malls and 3 metro lines. The only downside is the small size of the room. Also, the doors of the toilet + shower are partially transperant, so take it into consideration when you decide with whom you share the room.
Aufenthalt von 4 Nächten im September 2023
Antwort von Ryan am 14. Sept. 2023
Dear Mr/Ms.Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice of lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

8/10 – Gut

Jason

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Well located property close to MRT and Orchard Road. The hotel rooms amenities were satisfactory although we felt that the cleanliness was a bit lacking. Also there is a recurring banging noise within the walls that is a bit intermittent and appears due to some light sensors which does disrupt sleep every now and then. Hopefully that's something that can be fixed. I also wish that they had more hooks to hang clothes or towels as there were none! Otherwise we had a comfortable stay at Ji Hotel. Comfortable bed and pillows.
Aufenthalt von 5 Nächten im August 2023
Antwort von RYAN am 19. Aug. 2023
Dear Mr/Ms.Thank you for taking the time to share your feedback regarding your recent stay at Ji Hotel Orchard Singapore. We appreciate your honest comments, as they provide us with valuable insights into areas where we can improve our services.We sincerely apologize for the issues you experienced during your stay. Please know that this is not reflective of the level of service we strive to provide to our guests. We take your concerns seriously and have thoroughly investigated the matters you raised.Regarding the feedback you've pointed out, we are truly sorry for any inconvenience or discomfort it may have caused. We have addressed the matter with our team to ensure that similar incidents do not occur in the future. Rest assured, we are committed to providing a clean, comfortable, and enjoyable environment for all our guests.We understand your disappointment and frustration, and we want to make it right. We hope that you will give us another opportunity to exceed your expectations during your next visit.We greatly value your feedback and appreciate your willingness to bring these issues to our attention. Your comments will help us improve our services and ensure a better experience for all our guests.If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact our guest relations team directly at +65 6771 1121. We are committed to resolving any outstanding matters and ensuring your satisfaction.Once again, we apologize for any inconvenience caused and thank you for giving us the chance to address your concerns. We hope to have the opportunity to welcome you back and provide you with a flawless experience in the future.Best regards,Ji Hotel Orchard Singapore Management

8/10 – Gut

Scott

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im August 2023
Antwort von Ryan am 13. Sept. 2023
Dear Valued Guest, Greetings from Ji Hotel Orchard Singapore! Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Ji Hotel Orchard Singapore Management Team

2/10 – Ungenügend

David

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The windows were blacked out and other guests could be heard in the corridors. Very small rooms. No breakfast offered. I was told to walk across the road to Plaza Singapura! There are much better hotels in Singapore in the same price range. Don’t pick this one. It was clean, and that was the only thing I can say that was positive.
Aufenthalt von 1 Nacht im August 2023
Antwort von Ryan am 3. Aug. 2023
Dear DavidThank you for taking the time to share your feedback regarding your recent stay at Ji Hotel Orchard Singapore. We appreciate your honest comments, as they provide us with valuable insights into areas where we can improve our services.We sincerely apologize for the issues you experienced during your stay. Please know that this is not reflective of the level of service we strive to provide to our guests. We take your concerns seriously and have thoroughly investigated the matters you raised.Regarding the feedback you've pointed out, we are truly sorry for any inconvenience or discomfort it may have caused. We have addressed the matter with our team to ensure that similar incidents do not occur in the future. Rest assured, we are committed to providing a clean, comfortable, and enjoyable environment for all our guests.We understand your disappointment and frustration, and we want to make it right. We hope that you will give us another opportunity to exceed your expectations during your next visit.We greatly value your feedback and appreciate your willingness to bring these issues to our attention. Your comments will help us improve our services and ensure a better experience for all our guests.If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact our guest relations team directly at +65 6771 1121. We are committed to resolving any outstanding matters and ensuring your satisfaction.Once again, we apologize for any inconvenience caused and thank you for giving us the chance to address your concerns. We hope to have the opportunity to welcome you back and provide you with a flawless experience in the future.

4/10 – Schlecht

Yano

Aufenthalt von 1 Nacht im Juli 2023
Antwort von EMMA am 9. Aug. 2023
こんにちは: この度はご宿泊と評価をいただき誠にありがとうございます。オール シーズンズ オーチャード ホテル シンガポールは、シンガポールの中心業務地区の静かな通りに位置し、この島国のライオン シティを探索するのに最適な拠点です。 ホテルの周囲には国際的な民間製品店が徒歩 5 分圏内にあり、緑豊かな史跡であるフォート カニング パーク (フォート カニング パーク) は、さまざまな観光スポットへの交通に非常に便利です。

10/10 – Hervorragend

Nataliya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Impressed
This hotel was such a pleasant surprise with everything - location, room size and range of extra-services offered. I was pleasantly impressed with cleaninnes of the room, quality of amenities and even little laundry combined with the gym. Laundry at a reasonable price was especially appreciated
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hotel Management am 31. Juli 2023
Dear Nataliya,Thank you for choosing Ji Hotel Orchard Singapore and for sharing your wonderful feedback with us. We are thrilled to hear that your experience with us was a pleasant surprise and that you enjoyed various aspects of your stay.We are delighted that our hotel's location, room size, and range of extra-services exceeded your expectations. Providing a comfortable and convenient experience for our guests is one of our top priorities, and we are glad that it was reflected in your stay.Your appreciation for the cleanliness of the room, quality of amenities, and the added convenience of our laundry and gym facilities warms our hearts. We believe that attention to detail and providing a range of services contribute to the overall satisfaction of our guests.We are pleased to know that you found the laundry service at a reasonable price to be particularly valuable. We strive to offer services that cater to the needs of our guests and enhance their stay with us.Your kind words are greatly appreciated, and they serve as a motivation for our team to continue providing exceptional service to all our guests.Once again, thank you for your valuable feedback. Should you have any other questions or need any further assistance, please feel free to contact us. Our team is always here to assist you.We hope to have the pleasure of welcoming you back to Ji Hotel Orchard Singapore in the future. We wish you safe and pleasant travels ahead!Warm regards,Hotel ManagementJi Hotel Orchard Singapore

8/10 – Gut

Cecilia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to Plaza Singapura and MRT
Aufenthalt von 6 Nächten im Juli 2023
Antwort von Management am 20. Juli 2023
Dear Cecilia,Thank you for sharing your feedback about your recent stay at Ji Hotel Orchard Singapore. We are delighted to hear that you found our location close to Plaza Singapura and the MRT station convenient.Being situated near major attractions and transportation hubs is one of the key advantages of our hotel, and we are pleased that it added value to your stay. Our team is dedicated to ensuring that our guests have easy access to various destinations in the city.Thank you for choosing Ji Hotel Orchard Singapore. We value your feedback and look forward to welcoming you back for another enjoyable stay in the future. Should you have any other suggestions or requests, please feel free to let us know. Our team is dedicated to ensuring your comfort and satisfaction.Warm regards,Hotel ManagementJi Hotel Orchard Singapore

10/10 – Hervorragend

Yuk Shun

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
酒店房間雖然沒有很大,但是房間大小其實也足夠一個人住,而且酒店整個感覺都很乾淨,不過酒店沒有什麼設施,附近也沒有餐廳能去這點有點不方便,但是只要走幾步就能到地下鐵了,位置十分方便!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Management am 20. Juli 2023
親愛的Yuk Shun,感謝您分享您在 Ji Hotel Orchard Singapore 的入住體驗!我們很高興聽到您對我們的酒店有一些正面的評價,並且很滿意您在這裡的入住。我們了解房間大小對於住客來說是很重要的,我們的確努力確保房間足夠舒適和滿足您的需要。同時,我們非常重視房間的清潔,以確保每位住客都能有一個舒適、乾淨的環境。雖然酒店可能沒有太多設施,以及附近可能沒有餐廳,但我們很高興您認為地點非常方便。我們的確致力於提供便利的住宿體驗,方便客人探索周邊地區。再次感謝您的入住,我們非常重視您的反饋,並將考慮您提出的建議。如果您有其他任何需求或建議,請隨時讓我們知道。我們的團隊致力於確保您的舒適和滿意。期待未來有機會再次歡迎您入住 Ji Hotel Orchard Singapore,並為您提供更愉快的體驗。誠摯問候,Ji Hotel Orchard Singapore 管理團隊

8/10 – Gut

Ubonwan

Aufenthalt von 6 Nächten im Juni 2023
Antwort von Management am 20. Juli 2023
Dear Ubonwan,Thank you for rating Ji Hotel Orchard Singapore! We are delighted to see that you have given us a score of 4 out of 5, and we are glad to know that you had a satisfactory stay with us.Your feedback is highly valuable to us, and we will continue to strive for improvement based on your input. Our goal is to provide the best possible experience for our guests, and your rating helps us understand areas where we can enhance our services and amenities.Thank you once again for choosing Ji Hotel Orchard Singapore. We appreciate your rating and hope to have the pleasure of welcoming you back for an even better stay in the future.Warm regards,Hotel ManagementJi Hotel Orchard Singapore

10/10 – Hervorragend

ASAMI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Ji Hotel Orchard Singapore Management am 23. Juni 2023
Dear Asami,Thank you for choosing to stay at our hotel and for taking the time to provide us with a rating. We appreciate your feedback and are delighted to see that you had a positive experience during your stay.We strive to provide exceptional service and a comfortable environment for all our guests, and we are pleased that we met your expectations.Should you have any specific feedback or if there is anything we can do to further enhance your experience in the future, please do not hesitate to let us know.Thank you once again for your rating, and we hope to have the pleasure of welcoming you back to our hotel in the near future.Best regards,Ji Hotel Orchard Singapore Management

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good!
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Ji Hotel Orchard Singapore Management am 20. Juni 2023
Dear Mr/Ms.Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice of lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

8/10 – Gut

Tsz Ting

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
物有所值 值得推薦
非常好的體驗… 地理位置來講,位於Dhoby Ghaut station exit B 行5-10分鐘到,平地,拖大行李也不怕。巴士站在地鐵出口附近,多條線路都可以經,四通八達,出外十分方便,這點是最滿意的。 房間方面比想像中大,我們一件28吋及26吋行李也可以同時打開。不過好像沒有Twin bed, 房間很潔淨,每天都有人打掃。只是房內沒有椅子這點有少許不便。還有是只有洗手間有鏡有少許不便。 搭電梯需要門卡才可以,保安感覺不錯。 全程唯一不好是酒店地下的酒吧晚上會有人駐唱,聲量少許大,我們住5樓都聽到,但未至於好滋擾。晚上23:00左右就會停。 總括而言不錯冉來新加坡也會考慮再住。
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Len am 22. Mai 2023
Dear Mr/Ms.Tsz Ting,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice of lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

8/10 – Gut

Alexander

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very near to Fort Canning Park for a healthy walk, near to Plaza Singapura for dining & shopping. So it's covinient 👍 Just prepare a physical credit card for security deposit of S$100.00
Aufenthalt von 3 Nächten im April 2023
Antwort von Len am 18. Apr. 2023
Dear Mr/Ms.Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice of lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

8/10 – Gut

yanqiu

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
excellent location for everything and extremely professional &helpful staff! the water quality was a concern during my stay. Could be one-off exception.
Aufenthalt von 3 Nächten im März 2023
Antwort von Len am 28. März 2023
Dear Mr/Ms. Yanqiu,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice of lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and Comfortable
This boutique hotel was very clean and comfortable to stay as a solo. A nice restaurant around the corner and close to MRT and shops.
Aufenthalt von 2 Nächten im März 2023
Antwort von Len am 23. März 2023
Dear Valued Guest,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice of lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

8/10 – Gut

hsinyu

Aufenthalt von 4 Nächten im März 2023
Antwort von Len am 23. März 2023
Dear Mr/Ms. Hsinyu,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice of lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

8/10 – Gut

Tse Wui

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location, close to MRT station
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Ji Hotel Ochard Singapore am 19. Feb. 2023
Dear Mr/Ms. Tse WuiGreetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice of lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

10/10 – Hervorragend

Jin Teong

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice stay
The room is stunning and its just 5 minutes walking distance to Dhoby Gaut station, pleasant stay in the room, with the wooden design, although the address mentions Orchard, it is by no means walking distance to Orchard street, but it is still a nice stay overall
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Aziz am 22. Dez. 2022
Dear Mr Jin Teong,Greetings from Ji Hotel Orchard Singapore!Thank you for choosing our hotel for your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice of lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support.Kind regards,Ji Hotel Orchard Singapore Management Team

8/10 – Gut

Cheah Loon

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and spacious room. Great location in town.
Aufenthalt von 1 Nacht im Mai 2022

4/10 – Schlecht

Sarath

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im April 2022

10/10 – Hervorragend

Nur Arina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really clean hotel, had an awesome stay. Loved the design of the room and the amenities provided. Location was accessible too!
Aufenthalt von 2 Nächten im Februar 2022
Antwort von Management Team am 14. Feb. 2022
Dear Guest, Greetings from Ji Hotel Orchard Singapore! Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Ji Hotel Orchard Singapore Management Team

10/10 – Hervorragend

FANGRU

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2022

10/10 – Hervorragend

Elaine Yi Lin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is conveniently located near the mrt station and easy access to many malls along orchard Road. The room is cozy and I really like the design of the room.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Ji Hotel Orchard Singapore Management Team am 5. Jan. 2022
Dear Ms. Elaine, Greetings from Ji Hotel Orchard Singapore! Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Ji Hotel Orchard Singapore Management Team

10/10 – Hervorragend

Grace

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is superb.
Aufenthalt von 10 Nächten im Dezember 2021
Antwort von Ji Hotel Orchard Singapore Management Team am 5. Jan. 2022
Dear Ms. Grace, Greetings from Ji Hotel Orchard Singapore! Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Ji Hotel Orchard Singapore Management Team

10/10 – Hervorragend

Chew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Ji Hotel Orchard Singapore Management Team am 4. Jan. 2022
Dear Chew, Greetings from Ji Hotel Orchard Singapore! Thank you for choosing our centrally located hotel for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our hotel your choice lodging whenever you need a short getaway and that you will contact us if there is anything we may assist with your future stays. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Ji Hotel Orchard Singapore Management Team

8/10 – Gut

loy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good room and location , but.
Decent and clean room. Convenient location to mrt. eatery nearby as well. Room wall abit thin? could be better sound proof or insulated? I could hear the kids running down the walkway at night, and the neighbour doors knocking away. Honestly , it’s abit hard to sleep with the noises outside.
Aufenthalt von 1 Nacht im Oktober 2021