Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong
Bewertungen
8,2
Sehr gut
Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
169 von insgesamt 431 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
169
166 von insgesamt 431 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
166
52 von insgesamt 431 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
52
24 von insgesamt 431 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
24
20 von insgesamt 431 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
20
8,6/10
Sauberkeit
8,4/10
Personal & Service
8,0/10
Ausstattung
8,4/10
Zustand der Unterkunft
7,8/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Jochen
Mit einer Gruppe gereist, Mit der Familie gereist
7. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage des Hotels ist sehr gut. Die Metrostation Ganxia North liegt gleich vor dem Haus. Hinter dem Hotel ist eine kleine Stadt mit sehr vielen kleinen traditionellen Geschäften, Handwerksbetrieben und Restaurants. Das fand ich touristisch ganz spannend. Ansonsten gibt es in Shenzhen Luxus Einkaufstempel in Hülle und Fülle. Das Frühstück im Hotel ist sehr gut, die Auswahl sehr reichhaltig. In der Executiv Lounge würde ich mir bei der Getränkeauswahl noch Orangensaft wünschen. Das sollte meiner Meinung nach Standard sein. Die Sauberkeit ist sehr gut. Teilweise nimmt man einen leicht muffeligen Geruch wahr. Aber insgesamt ist alles Top. Ich war Ende März 2024 für 9 Nächte da und würde das Hotel sofort wieder buchen.
Jochen
Aufenthalt von 9 Nächten im März 2024
Antwort von Iris am 8. Apr. 2024
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
10/10 – Hervorragend
Amin
7. Nov. 2023
Amin
Aufenthalt von 1 Nacht im November 2023
Antwort von Iris am 9. Nov. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
6/10 – Okay
Claudio
Geschäftlich gereist
11. Jan. 2020
Verbesserungswürdig: Komfort des Zimmers
Baustelle vor dem Hotel ..... sorry Lärm vorprogrammiert
Claudio
Aufenthalt von 4 Nächten im Januar 2020
Antwort von Hilton Shenzhen Futian am 30. März 2020
Dear Claudio, Warm greeting from Hilton Shenzhen Futian.
Firstly we'd like to thank you for staying with us during your visit to Shenzhen, at the same time we are sorry to hear about your feeling of disppointment.
We do with to apologize for the unfortunate occurrences during your stay and we acknowledge that we failed in meeting you and our expectations in some aspects.
In regards to the metro construction in front of the hotel, we certainly understand that it has clearly put you through some unpleasant experience. Please accept my sincere apologies that we have failed to live up to your experience in this regard. We often utilize guest reviews to assess insight within our hotel operations and we have reviewed your feedback with the hotel team.
Thanks again for sharing your feedback with us. We hope you will consider staying with us next time when you are in Shenzhen.
8/10 – Gut
Verifizierter Reisender
28. Aug. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 7 Nächten im Juli 2017
Thank you for reaching out to us via the mobile application in regards to your stay at the Hilton Shenzhen Futian. We are happy to hear that you enjoyed your stay and that the service level met with your expectations. We have shared your comments with the hotel so that they may pass along to themselves and their staff.
10/10 – Hervorragend
Qingxiang
20. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.
Qingxiang
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Iris am 21. Mai 2024
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback. We apologize for not being able to provide you with a satisfied experience during your stay. I have forwarded your comments to the relevant hotel authorities to ensure that they actively address the issue. We sincerely welcome you back in the near future!
10/10 – Hervorragend
Lok Chung Joyee
Mit einer Gruppe gereist
1. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good service
Lok Chung Joyee
Aufenthalt von 1 Nacht im April 2024
Antwort von Iris am 6. Mai 2024
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
10/10 – Hervorragend
Nicolas
22. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good brake fast always 20/7 To eate
Nicolas
Aufenthalt von 4 Nächten im April 2024
Antwort von Iris am 24. Apr. 2024
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
10/10 – Hervorragend
lei
Mit der Familie und kleinen Kindern gereist
18. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, excellent location
lei
Aufenthalt von 1 Nacht im April 2024
Antwort von Iris am 19. Apr. 2024
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
6/10 – Okay
Jimmy
31. März 2024
Jimmy
Aufenthalt von 1 Nacht im März 2024
Antwort von Iris am 22. Apr. 2024
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 3 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
10/10 – Hervorragend
Zihui
Mit der Familie gereist
16. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I am very satisfied with the service.
Zihui
Aufenthalt von 4 Nächten im März 2024
Antwort von Iris am 18. März 2024
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
6/10 – Okay
Verifizierter Reisender
Mit einer Gruppe gereist
28. Jan. 2024
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amy
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Iris am 16. Jan. 2024
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 8 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
2/10 – Ungenügend
Wai sing
31. Dez. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wai sing
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Iris am 2. Jan. 2024
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 2 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
8/10 – Gut
Amy, Hong Kong
Mit der Familie gereist
30. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amy
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Iris am 31. Dez. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 4 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
10/10 – Hervorragend
Yuk Chung Edwin
Mit der Familie und kleinen Kindern gereist
26. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My room is big enough for 4 persons. It is neat and tidy. The room is a bit hot as we are unable to change the ventilation from hot to cooling mode.
Yuk Chung Edwin
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Iris am 27. Dez. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
10/10 – Hervorragend
Wai Ming
Mit der Familie gereist
2. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wai Ming
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Iris am 5. Dez. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
8/10 – Gut
Verifizierter Reisender
19. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 3 Nächten im November 2023
Antwort von Iris am 29. Nov. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 8 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
10/10 – Hervorragend
Winnie
7. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Winnie
Aufenthalt von 1 Nacht im November 2023
Antwort von Iris am 9. Nov. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
8/10 – Gut
carlos
Geschäftlich gereist, Mit einer Gruppe gereist
4. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cuarto amplio, buenas instalacionea. Personal poco amable.
carlos
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Iris am 6. Nov. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 4 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
8/10 – Gut
Yi Ching
4. Nov. 2023
Yi Ching
Aufenthalt von 1 Nacht im November 2023
Antwort von Iris am 6. Nov. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 8 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
6/10 – Okay
Chun Fung Henry
Mit der Familie gereist
3. Nov. 2023
Gut: Sauberkeit und Komfort des Zimmers
Chun Fung Henry
Aufenthalt von 1 Nacht im November 2023
Antwort von Iris am 6. Nov. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 6 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
8/10 – Gut
Chin yuan
26. Okt. 2023
Chin yuan
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Iris am 16. Nov. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 4 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
10/10 – Hervorragend
T P A
1. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
T P A
Aufenthalt von 1 Nacht im September 2023
Antwort von Iris am 7. Okt. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
10/10 – Hervorragend
Marat
Geschäftlich gereist
25. Sept. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Marat
Aufenthalt von 4 Nächten im September 2023
Antwort von Iris am 26. Sept. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
8/10 – Gut
Sze Wan Edith
Mit dem Partner gereist
24. Sept. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback .We sincerely welcome you back in the near future!
4/10 – Schlecht
Neng Yun
Geschäftlich gereist
24. Aug. 2023
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not up to Hilton Standards
Hilton only by name. This hotel is not up to Hilton standards and needs renovating. The carpets were old and smelled musky. I had to request a room without carpets after change rooms twice without satisfaction. I had to contend with a lower grade room without the smelly carpets but it was worth the sacrifice.
The cleaning was also very sloopy for a five star.
Neng Yun
Aufenthalt von 1 Nacht im August 2023
Antwort von Iris am 25. Aug. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback. We apologize for not being able to provide you with a satisfied experience during your stay. I have forwarded your comments to the relevant hotel authorities to ensure that they actively address the issue. We sincerely welcome you back in the near future!
8/10 – Gut
wai lun
Mit der Familie gereist
22. Aug. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Joe
Aufenthalt von 1 Nacht im August 2023
Antwort von Iris am 18. Aug. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
6/10 – Okay
Hwankyu
16. Aug. 2023
Hwankyu
Aufenthalt von 1 Nacht im August 2023
Antwort von Iris am 18. Aug. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate six points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
8/10 – Gut
Joe
13. Aug. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Joe
Aufenthalt von 1 Nacht im August 2023
Antwort von Iris am 14. Aug. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback , We sincerely welcome you back in the near future!
2/10 – Ungenügend
sze ki
7. Aug. 2023
sze ki
Aufenthalt von 1 Nacht im August 2023
Antwort von Iris am 9. Aug. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate two points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!
10/10 – Hervorragend
KIN MING
Mit dem Partner gereist
7. Aug. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location is near shopping centre, and room is very clean
KIN MING
Aufenthalt von 1 Nacht im August 2023
Antwort von Iris am 9. Aug. 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
8/10 – Gut
Jia xin
Mit der Familie gereist
18. Juli 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jia xin
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Candice am 28. Juli 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
8/10 – Gut
Fung Ting
Mit der Familie gereist
9. Juli 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel but some facilities problems
Hotel staff are friendly and helpful, hotel breakfast is ok. Location is good. There are some improvements can be made.
The hotel provided phone charging cable, but the voltage is too low, it take long time to charge one phone. We forgot to bring our own charging cable for this trip. We have several phones and tablets to charge, and it take overnight and cannot complete all charging.
There is no soap provided in the bath room. All liquid soap and shampoo bottle are fixed inside of the shower room and cannot take it away. Therefore when you take a bath on the tub, you got nothing to use (you can only soaked on the bath tub with hot water, nothing else. You cannot wash your body by any detergent). All you can do is going to the shower room after. Seems like the beautiful bath tub is only for display.
The hair dryer is super noisy but blowing power is weak. Cannot dry the hair even my daughter is very short hair. Therefore I give up to wash my long hair because of the bad hair dryer. Suppose I think I can ask the room service to change another hair dryer for me but it was nearly 1am in the morning… I prefer go to sleep.
Fung Ting
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Candice am 20. Juli 2023
Thank you very much for staying with us and leaving your comments for our hotel. We pay a very high attention on your feedback and our Fitness Center manager is looking into the case and taking actions to rectify immediately. We regret that your experience is not fully satisfied and we hope you could come back to us in the near future.
8/10 – Gut
Kwok-pui
10. Juni 2023
Kwok-pui
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Candice am 20. Juli 2023
Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!
4/10 – Schlecht
yin ling
Mit einer Gruppe gereist
1. Mai 2023
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kiyotaka
Aufenthalt von 1 Nacht im März 2023
Antwort von Candice am 10. Apr. 2023
Thank you very much for staying with us and leaving your precious comments for our hotel. We pay a very high attention on your feedback and we will look into details and take actions to keep improving. We hope you could come back to us in the near future.
8/10 – Gut
Janice Cindy Po Ki
13. Feb. 2023
Janice Cindy Po Ki
Aufenthalt von 1 Nacht im Februar 2023
6/10 – Okay
Kin chi
Mit dem Partner gereist
19. Jan. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Hotel was great. Dylan from reception was amazing, helping us above and beyond expectations.
Daniel
Aufenthalt von 1 Nacht im August 2022
10/10 – Hervorragend
Verifizierter Reisender
30. Aug. 2020
Verifizierter Reisender
Aufenthalt von 1 Nacht im August 2020
Antwort von Hilton Shenzhen Futian am 14. Mai 2021
Dear Guest, Just wanted to thank you for your stay here at Hilton Shenzhen Futian! So glad you were able to experience our authentic Hilton hospitality. Thank you for your review and we look forward to seeing you soon.
8/10 – Gut
Cheng-ming
Geschäftlich gereist
21. Juli 2020
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cheng-ming
Aufenthalt von 1 Nacht im Juli 2020
Antwort von Hilton Shenzhen Futian am 21. Aug. 2020
Dear guest, thank you for staying with us and sharing your review. We are happy that you are fond with your recent stay at our hotel. We will keep developing our services and give you a way more extraordinary experiences when you visit us next time. Best wishes to you!
8/10 – Gut
Kai Lok A
Mit der Familie gereist
29. Jan. 2020
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Kai Lok A
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Hilton Shenzhen Futian am 30. März 2020
Thank you for taking time to share your feedback about our hotel. We are glad to see you were satisfied with your recent stay at Hilton Shenzhen Futian. Your satisfaction will inspire us to do better. Please do not hesitate to contact us directly if there's anything we can be of assistance.
Our team is looking forward to seeing you again soon.
8/10 – Gut
Yuxin
14. Jan. 2020
Yuxin
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Hilton Shenzhen Futian am 6. Mai 2020
Dear guest, thank you for staying with us and sharing your review. We are glad to see you were satisfied with your recent stay at Hilton Shenzhen Futian. Your satisfaction will inspire us to do better. Please do not hesitate to contact us directly if there's anything we can be of assistance. Our team is looking forward to seeing you again soon.