Mandarin Oriental Hotel Group, Shenzhen

"Etwas in die Jahre gekommen, langsamer Check-in. Aber schöner Pool und tolles Fitnesscenter. "

"Angenehmes Zimmer. Einzig etwas laute Nachbarn um 02:00 Uhr Morgens."

"Spacious Rom"

"Eine sehr gute Erfahrung. Weltklasse Service. Absolut zu empfehlen in Shenzhen! Sehr hilfsbereit. Vielen lieben Dank! "

"Alles super"

"Stayed there for a whole week. Rooms clean and comfortable, the lounge floor was worth its extra money, the bar people very nice - one suggestion I have - waiting for every cocktail 20 minutes is too long ! Check in and out easy and fast - lift situation very complicated going first to 33 rd floor every time you wanna go up or down generally good staff. "

"Great club lounge, great service, super friendly staff, nice pool, very clean"

"I don't understand how this hotel is rated as 5 stars. The room was extremely outdated — the furniture and general setup felt like it hadn’t been updated in 50 years. The shower was disgusting: the shower head was brown and worn-out, there was excessive silicone everywhere in the shower cabin, and visible mold. Room service? Practically non-existent. We tried ordering four times, and each person we called told us to call someone else. In the end, we gave up. That’s just embarrassing for a hotel in this category. We stayed in a non-smoking room, but the entire hallway and nearby rooms constantly smelled of cigarette smoke. People smoked indoors as if it were completely normal — it was a nightmare. The lobby was another disappointment. There's no real seating area — just four chairs. For a hotel of this size and supposed quality, that’s bizarre and unwelcoming. You walk in and there’s literally nowhere to sit comfortably. Another serious issue was the general atmosphere as a woman. Most of the guests were groups of men, mostly from Arabic and Indian backgrounds, and as a woman I constantly felt stared at — not just casually, but in an intimidating and disturbing way. I felt very unsafe going anywhere alone. It felt like these men had never seen a woman before, and I was always on edge. I absolutely do not recommend this hotel, especially to female travelers. It was a complete disaster."

"Ein gutes Hotel mit sehr guter Anbindung an die Shenzen Metro. Die City von Futian ist ebenfalls zu Fuß in 5 Minuten erreichbar. Der Ausblick auf die abendliche Skyline von Shenzen ist phantastisch. Einziger Kritikpunkt ist die Tatsache, das die Mitarbeiter an der Rezeption keinerlei Englischkenntnisse hatten - das Hindernis konnte jedoch durch eine App erfolgreich unschifft werden 😉"