Finde Shangrila Resort & Waterpark Hotels

„Terrible “

„The room was spotless and rhe staff were polite“

„Super freundlich, super sauber und gepflegt, einmalig zuvorkommender Service im Zimmer, bequeme Betten, schönes Badezimmer mit großer Dusche, exzellentes Frühstücksbuffet mit allem, was man sich vorstellen kann und weit darüber hinaus, liebevollst bereitet, herzlichen Dank für diesen Aufenthalt!“

„Its all about the Staff. Everyone from the person who opens the Gate, Opens the Door at Security, Front Desk, Cleaning Crews and all of the Staff in the Restaurant on the 9th Floor are a joy - Always Smiling, Always enquiring as to what I need. Unbelievable Customer Service to everyone - A great Testament to the Legacy of the Late Mr. Ratan Tata. Let me try with all the names - Hrithika, Sourabh, Mr. Shah at the front desk, Alia, Sammy, Neha, Sheetal, Anikhet, Gayathri, Pastry Chef gosh I forgot ...

„Das Personal war sehr freundlich und hilfsbereit. Aber man merkte, dass noch viele neue Mitarbeiter gab, die erst ihren Job noch lernen mussten. Aber das hat unseren Aufenthalt nicht gestört. Ich würde wieder hier buchen.“

„Lavas hotel experience was phenomenal and really satisfying. Owner Vasanth was very king and gentle. Wish him all the more success. Great deal indeed Rudolf“

„Yes“

„When we arrived and checked in, we went to our room and noticed that it had not been properly cleaned. We had booked the hotel 15 days in advance, so the hotel should have been aware of how many guests would be staying in the room and ensured that all necessary amenities were provided. Unfortunately, some essential items were missing when we arrived. After we raised the issue with the staff, the missing items were provided. Apart from this inconvenience on the day of check-in, my overall ...

„Not recommended... Not cooperating... Lack in service“

„old torn furniture, rooms smell corridors smell, there is very dim lighting in rooms. There is no guest help service for baggage.I am surprised that expedia is allowing such hotel to be advertised at such high rate. “

„Very good well maintained brand new hotel.We took terrace rooms, had plenty of open terrace space in front of rooms with sofas and dining tables. Small hotel just three floors and terrace but neat and tidy,peaceful. I stayed for 3 days with family.“

„Yes it was neat and clean qith excellent room service.“

„Personlen var väldigt trevliga och och hjälpsamma. Städning varje dag om man ville det. Rent och fint. Allting var perfekt helt enkelt. Perfekt service och bemötande.“

„Have to climb into the shower 2 feet to get in. Staff good. Restaurant so so. “

„Highly recommended from check in to check out the staff were amazing. We felt welcomed and cared for. The food is fresh, great variety and delicious. “