Außenbereich

Bewertungen von Shanghai Joyful Star Hotel

3.5 out of 5
Shanghai Joyful Star Hotel
No. 75 Morningside Rd., Pudong New Area, Shanghai, Shanghai

Bewertungen

7,6

Gut

86 von insgesamt 328 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
144 von insgesamt 328 Gästebewertungen haben eine Bewertung von 8 - Gut" "
57 von insgesamt 328 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 328 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
20 von insgesamt 328 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,0/10

Personal & Service

7,4/10

Ausstattung

7,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Thorsten

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideal for a long layover and the price is great for what you get!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von lucy am 26. Mai 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, adjacent to Outlets. For specific details, you can consult the front desk. We welcome you to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit!

10/10 – Hervorragend

Toni

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Für den Preis absolut empfehlenswert sauber und freundlich
Aufenthalt von 1 Nacht im Februar 2024
Antwort von lucy am 21. Feb. 2024
Sehr geehrter Kunde: Hallo! Vielen Dank für Ihre Unterstützung unseres Hotels. Wir glauben immer, dass ein guter Ruf von der aufrichtigsten Zufriedenheit der Gäste empfohlen wird. Gleichzeitig fühlen wir uns geehrt, Ihnen den besten Service bieten zu können. Das Hotel bietet auch einen 24-Stunden-kostenlosen Shuttleservice vom Flughafen Pudong, der eine gute Wahl für Transferpassagiere ist. Die 15-minütige Fahrt ist verfügbar, und die Shuttle-Hotline des Hotels ist auf der offiziellen Website reserviert. Wenn Sie abholen müssen, müssen Sie zum entsprechenden Ort gehen, um auf den Shuttlebus zu warten. Das Hotel bietet auch kostenlosen Disney-Shuttleservice. Es gibt einen modernen Platz in der Nähe des Hotels mit 24-Stunden-Convenience-Läden, KFC, verschiedene Milchtee-Läden, Restaurants, Grillabende, späte Nächte und mehr. Es dauert nur 3-5 Minuten zu Fuß, Neben den Outlets können Sie die Rezeption für spezifische Details konsultieren. Wir heißen Sie herzlich willkommen, unser Hotel erneut zu wählen, ob Sie auf Geschäftsreise oder auf Reisen sind! Wir freuen uns auf Ihren nächsten Besuch!

10/10 – Hervorragend

Nicklas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly Personal, convient Shuttle Service, delicious Breakfast and wonderful Coffee. The Bed was very comfortable ! Thanks to the Staff, Hope to BE Back soon!
Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Das Personal ist freundlich und hilfsbereit. Ruhige Lage etwas abseits gelegen. Die Einkaufszone ist fussläufig in 10 min erreichbar. Mein Hotel war nicht das auf dem Foto. Das Frühstück ist rein chinesich und vielleicht nicht jedermans Geschmack. Satt wird man auf jeden Fall. Das Zimmer war ordentlich und gut ausgestattet. Durchaus empfehlenswert!
Aufenthalt von 1 Nacht im November 2019
Antwort von 0 am 26. Nov. 2019
Dear guests: hello! Thank you very much for choosing to stay at Shanghai joyfulstar and sharing your stay experience. Seeing your comments, I am really touched. The hotel also provides free shuttle service to Pudong Airport 24 hours a day, which is a good choice for transit guests. The hotel's pick-up hotline is reserved on the official website for 15 minutes by car. If you need to pick up, you need to wait for the shuttle bus to the corresponding place. The hotel also provides free shuttle service to Disney. There are various restaurants and small shopping malls nearby, and there are many scenic spots and shopping malls nearby. For details, please consult the front desk and look forward to your coming again. I wish you happiness.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Das Personal war freundlich, das Hotel war sehr gepflegt und das Frühstück einfach toll.
Aufenthalt von 1 Nacht im März 2019
Antwort von 0 am 2. Apr. 2019
尊敬的来宾您好,感谢您选择星之悦酒店并分享您的入住体验!我们很高兴您给予酒店评价,我们将不断提高服务质量,带给您更多惊喜体验。酒店早餐开餐时间是6:00-9:00分结束,在开餐前的客人如果需要打包早需要提前在办理入住的时候预约,酒店提供24小时浦东机场免费接送机服务,车程15分钟,机场接机地点是T1航站楼1楼8号门,T2航站楼的1楼27号门,到达浦东机场取好行李之后可以拨打酒店的接机热线,酒店还提供迪士尼免费接送,如果需要提前在办理入住的时候预约.酒店附近有各种餐饮及各种小型购物商场,附近有很多景点及大型购物广场,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐。

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Oktober 2018
Antwort von 0 am 17. Nov. 2018
Dear guest, hello!Thank you for the trust and affirmation of our hotel for a long time.Your satisfaction also let us harvest a happy, thank you ~ we will continue to work hard.Sincerely look forward to your visit again, wish a happy life ~ ~

6/10 – Okay

Lorelie

Gut: Personal & Service
i like that they have free bus transfer from and to the airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von lucy am 21. Mai 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, adjacent to Outlets. For specific details, you can consult the front desk. We welcome you to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit!

10/10 – Hervorragend

Saixia

Gut: Ausstattung
Good location and the service is very good.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von lucy am 18. Mai 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, adjacent to Outlets. For specific details, you can consult the front desk. We welcome you to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit!

10/10 – Hervorragend

Peirong

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staffs are really nice. Breakfast has a lot of choices. Steamed vegetable buns are delicious. They are handmade by their kitchen staffs every morning. Enjoyed!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von lucy am 17. Mai 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, adjacent to Outlets. For specific details, you can consult the front desk. We welcome you to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit!

8/10 – Gut

Rosari-ya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
海外から到着するターミナルはT1 その3階から1時間に1本シャトルバスが出ています。空港からは、、、ホテルからは2時間に1本。1台のバスが3か所とまりますが、最後です。予約をしたら、シャトルバスの時刻表が写真とともにくれますし、とてもよかったです。今朝も4時のバスに乗って空港まできました。朝のパンなども用意してくれました。フロントの人も親切でしたし、よかったです!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von lucy am 8. Mai 2024
尊敬するお客様:こんにちは!私たちのホテルのサポートに感謝しています。私たちはいつも良い口コミがお客様の最も誠実な満足度から推薦されていると信じています。同時に、私たちはあなたに最高のサービスを提供することができて光栄です。ホテルは24時間浦東空港の無料送迎機サービスも提供しており、乗り継ぎ客にはいい選択だ。車で15分、ホテルの送迎ホットラインは公式サイトに予約されており、迎えに行くには相応の場所でシャトルバスを待つ必要があり、ホテルはディズニーランドの送迎も無料で提供している。ホテルの近くには現代広場があり、24時間コンビニ、ケンタッキー、各種ミルクティーショップ、レストラン、バーベキュー、夜食などがあり、徒歩で3-5分、アウトレットに隣接しており、具体的な詳細はフロントに問い合わせることができ、ビジネス出張や旅行にかかわらず再び私たちのホテルを選ぶことを歓迎します!またのお越しを心よりお待ちしております!

10/10 – Hervorragend

Teresa

Mit dem Partner gereist, Mit der Familie gereist
We had a family room. Good experience there.
Aufenthalt von 1 Nacht im April 2024
Antwort von lucy am 25. Apr. 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, adjacent to Outlets. For specific details, you can consult the front desk. We welcome you to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit!

10/10 – Hervorragend

Kazuharu

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
問い合わせメールで送迎について連絡をしましたら 丁寧に返事が来てpdfの案内が届き安心感がありました 説明すると 第一ターミナルから出て3階に登ります その後は(3番出口)で外に出て6番乗り場にバスがいます 乗れば15分位で到着です ホテルを3件ほど巡回するので降りるホテル名をメモすると良いでしょう 巡回バスもここが始発らしくロビーでゆっくり待てます。(ここ大事) 歩いて直ぐに食堂やコンビニにスーパーが有りますので トランジェットの1泊にちょっとローカル中国を散歩するのに最適です ホテル室内は、充分に清潔です、歯ブラシやひげ剃り等のアニメティは 見当たりませんでしたので用意した方が良いかな? それ以外はペットボトルの水もお茶もあります トランジェットならお勧めの宿と思います 次に上海経由もここにしたいと思います お世話になりました( ´ ▽ ` )ノ
Aufenthalt von 1 Nacht im April 2024
Antwort von lucy am 11. Apr. 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

6/10 – Okay

lucy

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
It’s almost impossible to get the pickup service but dropping off is very good.
Aufenthalt von 1 Nacht im März 2024
Antwort von lucy am 28. März 2024
Dear customer: Hello!Regarding the incident where you mentioned that the shuttle bus was not utilized, we have understood that you were sent by your friend and did not receive it. As you gave us a very low score, we have also looked into it indirectly. It turned out that your friend wanted to go to the room but was unwilling to cooperate with the front desk to register. In such a situation, our hotel also requires registration for both check-in and visitors for the sake of guest safety, without any intention of making things difficult. We hope for your understanding!

2/10 – Ungenügend

YOSHIE, CHITOSE

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
空港から近くシャトルバスもあったので良かった。 ホテルの写真を見て予約しましたが写真とは劣ります。写真の映り良すぎ。
Aufenthalt von 1 Nacht im März 2024
Antwort von lucy am 28. März 2024
感谢您的入住

10/10 – Hervorragend

Yuta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von lucy am 18. März 2024
尊敬的宾客,非常感谢您对我们酒店的好评,我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!

8/10 – Gut

Shogo

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von lucy am 18. März 2024
尊敬的宾客,非常感谢您对我们酒店的评论,我们会再接再厉不辜负您。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!

8/10 – Gut

Willie

Gut: Sauberkeit und Personal & Service
The shower was not working that well
Aufenthalt von 1 Nacht im März 2024
Antwort von lucy am 14. März 2024
Dear customer: Hello!We have reviewed the issue you raised and promptly replaced the shower head with a new one. Thank you again for your stay!

10/10 – Hervorragend

??

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von lucy am 11. März 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

8/10 – Gut

Airi

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
女性だけで宿泊しましたが、特に治安に問題もなく快適に過ごすことができました。 ディズニーの行き帰りのシャトルバスを利用する場合、WeChatが必要になりますので事前のダウンロードをお勧めします。安く、空港・ホテル・パークシャトルバスも出ている点がとても良かったです。
Aufenthalt von 2 Nächten im Februar 2024
Antwort von lucy am 11. März 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

10/10 – Hervorragend

Matt

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff, easy transfer, comfortable room
Aufenthalt von 1 Nacht im März 2024
Antwort von lucy am 8. März 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit!

8/10 – Gut

XIAOCHAO

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Geoffrey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von lucy am 21. Feb. 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit

8/10 – Gut

Hai

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von lucy am 21. Feb. 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit

8/10 – Gut

KOGA

Transportation service to the airport is good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von lucy am 13. Feb. 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

8/10 – Gut

JAEUK

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Savemoney
Good location
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Kung Fu

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
每天24小時都有接駁車到機場(每小時1班),對轉機者相當方便。工作人員都很好,會想辦法來滿足客戶的要求。總體而言,這是一間高cp值的飯店。
Aufenthalt von 5 Nächten im Januar 2024
Antwort von lucy am 6. Feb. 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

10/10 – Hervorragend

Mitchell

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ideal stay for airport.
After 4 weeks of travelling the last thing i wanted was a plane delay and hours stuck in the airport, booked the hotel and immediately got full details including photos of the free shuttle service from the airport. A short 15 minute drive and arrived at the hotel, met by a wonderful freindly lady on reception (who could also speak english which helped immensely)who allowed me to check in early and offered me breakfast, later on also advised me on where to go for local shops and booked me on the free shuttle later back to the airport. My flight ended up cancelled and unfortunately the night receptionist wasnt as fluent in english so i couldnt get any assistance with extending my stay at the hotel so left for the airport to sort out my flight. Clean amd comfortable room, shops and restaurants within walking distance , free airport shuttle service both directions , hotel dont quite look like pictures but all in all a great alternative to the airport allowing a decent sleep and freshen up.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von lucy am 31. Jan. 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit!

10/10 – Hervorragend

Xia

Aufenthalt von 3 Nächten im Januar 2024
Antwort von lucy am 24. März 2024
尊敬的宾客,非常感谢您对我们酒店的好评,我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!

8/10 – Gut

MEI TSEN

Mit der Familie gereist
早餐沒什麼變化,住了五天,每天菜色只有一個會有變化,其他的,每天都一樣,到後面幾天就沒什麼想吃⋯
Aufenthalt von 5 Nächten im Januar 2024
Antwort von lucy am 31. Jan. 2024
尊敬的客人:您好!感谢您入住并给予我们建议和意见,我们会在新的一年里有所改观和提升,期待您的再次入住并给予意见!

4/10 – Schlecht

YU CHUN, New Taipei City

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
酒店服務人員態度素質欠佳,設施過於老舊房卡容易故障消磁,熱水變溫水,洗到會發抖,反應得到答案是開久一點,結果還是沒改善,早餐選擇太少,寄送包裹都丟在門口垃圾桶旁邊,馬桶容易堵住,
Aufenthalt von 2 Nächten im Januar 2024
Antwort von lucy am 26. Jan. 2024
尊敬的客人:您好!酒店洗澡水问题我们也向您解释过,上海最近进入严寒天气,水热的比较慢,需要放的时间久一点,早餐我们是中西式自助服务有30多种选择,您说的太少我们也只能表示遗憾,马桶问题,相信我们客房给您讲了很多遍,纸巾什么的不能丢进马桶是不是?最后关于快递包裹的问题,我们酒店每天的出租率是很高的,每天都有客人提前或者在店客人的包裹寄过来,为此我们已经在那边专门放了2个巨型快递的框子,客人未及时拿走所以就只能堆在那里,不是你所说的丢,再次感谢您的入住!

8/10 – Gut

SHIH YUAN, New Taipei City

Gut: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von lucy am 26. Jan. 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

2/10 – Ungenügend

Linghong

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von lucy am 29. Jan. 2024
尊敬的客人:您好!很抱歉没给你带来好的入住体验,我们酒店旗下有3家酒店,其中有4星的海上铂悦,3星的溢喜小院,你都可以去试试。你第一次来就觉得我们酒店一般,就可以去试试其他2家酒店,为何还要再次来入住我们酒店,还直接就来个超差的评分,你是在鼓励我们吗?再次感谢你!

10/10 – Hervorragend

HSIAO YEN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
住宿環境很好,附近用餐方便,櫃檯服務貼心還附熱的銀耳湯。家母入住十分開心,已經推薦上海的朋友去入住也獲得好評。下次有機會依然會入住。
Aufenthalt von 1 Nacht im Januar 2024
Antwort von lucy am 22. Jan. 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

8/10 – Gut

Lin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
They have Suttle bus to pick up the guests. The room is smaller than the posting, but clean and neat. The bed is comfortable. The breakfast provides the variety of options.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von lucy am 22. Jan. 2024
尊敬的客人:您好! 非常感谢您对我们酒店的支持, 我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的, 同时我们也很荣幸能为你提供最优质的服务。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,非常欢迎您无论商务出差或是旅行再次选择我们酒店! 真诚期待您的再次光临!

6/10 – Okay

Linghong

Mit der Familie gereist
This hotel was so so.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von lucy am 16. Jan. 2024
Dear guest: Thank you for your stay and feedback. We are a business oriented hotel!

8/10 – Gut

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a lovely stay, staff helpful but the location is best suited just for the airport. Had to book taxis to go into Shanghai itself to explore. Plenty of places to eat around the hotel though
Aufenthalt von 5 Nächten im Januar 2024
Antwort von lucy am 16. Jan. 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit!

8/10 – Gut

Camilla

Aufenthalt von 1 Nacht im Januar 2024
Antwort von lucy am 16. Jan. 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit!

10/10 – Hervorragend

Jia Ying

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von lucy am 16. Jan. 2024
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the highest quality service. The hotel also provides 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, late nights, and more. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your next visit!

2/10 – Ungenügend

Masaki

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von lucy am 22. Jan. 2024
尊敬するお客様:こんにちは私たちのホテルにチェックインしてコメントしてくれてありがとうございます。ホテルのどこが悪いのか分からないので、あなたに不満を持ってきて、それによって今までにない超悪評を与えてしまいました。何か問題があれば、ホテルに電話してください。ありがとうございます。

6/10 – Okay

Gilson

Geschäftlich gereist
Gut: Personal & Service
Hotel ideal para quem chega tarde e sai pela manha, possui chute para o aeroporto, apesar de nao ter utilizado
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von lucy am 18. Dez. 2023
Dear guest, hello! Thank you very much for choosing to stay at Shanghai Xingzhiyue and sharing your stay experience. The hotel also provides a 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up a flight, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, snacks, and so on. It only takes 3-5 minutes to walk, Adjacent to the Outlets, please consult the front desk for specific details. We look forward to your next visit and wish you happiness!

4/10 – Schlecht

Wei Hua

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Shuttle bus is good, but it's noisy
Aufenthalt von 1 Nacht im November 2023
Antwort von lucy am 29. Nov. 2023
Dear customer: Hello! The hotel is located in the central area of the town, and passing vehicles may inevitably affect guests' rest. Therefore, the hotel has adopted double layered and thickened soundproof windows when purchasing windows. As long as you close the windows tightly, it can reduce external noise. We still look forward to your visit again and wish you a happy life.

10/10 – Hervorragend

Ling

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
staff is friendly. everything is good. great value.
Aufenthalt von 1 Nacht im November 2023
Antwort von lucy am 27. Nov. 2023
尊敬的宾客: 您好!非常感谢您选择入住上海星之悦并分享了您的入住体验。酒店还提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

10/10 – Hervorragend

Wei

Aufenthalt von 1 Nacht im November 2023
Antwort von lucy am 19. Nov. 2023
Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests, and we are also honored to provide you with the highest quality service. The hotel also provides a 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up a flight, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, snacks, and so on. It only takes 3-5 minutes to walk, Adjacent to the Outlets, you can consult the front desk for specific details. You are very welcome to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit!

6/10 – Okay

kwei wing

location not convenient n not many shops and restaurants around.
Aufenthalt von 1 Nacht im November 2023
Antwort von lucy am 15. Nov. 2023
Dear guest, hello! Thank you very much for choosing to stay at Shanghai Xingzhiyue and sharing your stay experience. The hotel also provides a 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up a flight, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, snacks, and so on. It only takes 3-5 minutes to walk, Adjacent to the Outlets, please consult the front desk for specific details. We look forward to your next visit and wish you happiness!

6/10 – Okay

Li

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von lucy am 6. Nov. 2023
Dear guest, hello! Thank you very much for choosing to stay at Shanghai Xingzhiyue and sharing your stay experience. The hotel also provides a 24-hour free shuttle service from Pudong Airport, which is a good choice for transfer passengers. The 15 minute drive is available, and the hotel's shuttle hotline is reserved on the official website. If you need to pick up a flight, you need to go to the corresponding location to wait for the shuttle bus. The hotel also provides free Disney shuttle service. There is a modern square near the hotel, with 24-hour convenience stores, KFC, various milk tea shops, restaurants, barbecues, snacks, and so on. It only takes 3-5 minutes to walk, Adjacent to the Outlets, please consult the front desk for specific details. We look forward to your next visit and wish you happiness!

10/10 – Hervorragend

Xingniu

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von lucy am 24. Okt. 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

8/10 – Gut

Graham

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Hotel needs to makes guests aware before arrival of exactly where they can board the hotel courtesy bus at Shanghai Airport arrivals.. In fact, we did not even know that the hotel had an airport courtesy bus and it cost us an expensive cab trip to get from the airport to the hotel. Would have been far more satisfactory to know where to board the hotel bus at the airport, and the hotel's airport schedule. Staff were helpful, however, despite the language difficulties.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von lucy am 22. Okt. 2023
Dear customer, helloWe have checked the issue you mentioned about not knowing that the hotel has a shuttle bus. On the day you booked the hotel (6/3), we sent you an email. Could you please check your email? We apologize for any inconvenience caused and apologize for any inconvenience caused. Thank you for your understanding!

10/10 – Hervorragend

Ishitta

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was helpful, room was spacious and clean, food was good, and the free airport shuttle was convenient. There is also a bus stop right outside the hotel that goes to the closest subway station so commute was very simple.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von lucy am 22. Okt. 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

8/10 – Gut

Hu

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von lucy am 18. Okt. 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!

8/10 – Gut

MANISH

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service
The hotel is abit far for the main Shanghai area but it’s best for one nice stay if you have transit flight . Most of the hotel staff were awesome except few. Best staff of the hotel was Sun Jialing, her hotel employe number was 305 . Her customer service was exceptional . Definitely recommend her if you want any personal assistance.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von lucy am 18. Okt. 2023
尊敬的客人:您好!酒店提供24小时浦东机场免费接送机服务,是中转机客人不错的选择,车程15分钟,酒店接机热线在官网都有预留,如果需要接机需到相应的地点去等候班车,酒店还免费提供迪士尼接送.酒店附近有现代广场,有24小时便利店,肯德基,各种奶茶铺,餐厅,烧烤,宵夜等等,步行只需3-5分钟,毗邻奥特莱斯,具体详情可以咨询前台,期待您的再次光临,祝您开心快乐!