Dear guest,We are sorry you had such a bad experience after all. During the whole stay our staff did all possible to make you feel confortable. Regarding the beds, as we explained when asked, all the apartments have twins beds and you chose to use the sofa bed, which is also confortable but the normal beds are always better.Not sure which problem you had regarding the facilities, as you did not mention anything during your stay.Hope you enjoyed the city.Kind regards,Slow Suites

Good afternoon.We are really grateful about the postive aspects you have talked about. We are really sorry about the noise but the apartment is located at Sevilla's historical quarter. Also, we offer call assistance service for entrance doubts. We are going to check the sofa-bed for the next customers, thanks for informing us.Hope you enjoyed your stay.Thanks for trusting Slow Suites.

Dear guest,We are sorry to hear all this after your stay. Our guests can always contact us during the stay through any channel (Expedia, phone or mail). This way we can have the chance to verify what is mentioned and give solutions.The apartment booked is on the ground floor. You have several types of apartments in case you prefer not to be on the ground floor. Yours was located next door, in our Andalussian Patio and at all times you can access the main building. This information is explained in the access instructions e-mai.Once again, we are sorry you did not enjoyed the stay and we could not make it better.Kind regards,Slow Suites

Thanks for your review, Henrik, best regards!

Thanks for your review, Michael.

Dear Franziska,Thank you for taking the time to rate your stay. We are glad it was possitive and really hope you have the chance to visit our beautiful city again.All the best,Slow Suites

Gracias por su valoración.

Thank you for your comment!

thanks so much!

Dear Guest, Thank you so much for your comment. We hope to see you soon . Regards.

Thanks so much, Juan, for your review, it is very pleasant for us to know about your stay with us, we can see that you enjoyed and it makes us very happy, best regards.

Good afternoon.Thanks you so much for your review.Hope you enjoyed your stay with Slow Suites

Dear Raymond,Thank you very much for your kind words and the perfect rating you've given us. We are delighted to hear that you enjoyed your stay at our tourist apartment and found comfort in its convenient location.Our aim is always to provide our guests with a comfortable and enjoyable experience, and it's rewarding to know that we met your expectations.We look forward to the pleasure of welcoming you again in the future. Please feel free to contact us if you need any further information or assistance.Warm regards

Thank you for sharing your experience with us! We're thrilled to hear that despite the suite not being the quietest, you still enjoyed the vibrant atmosphere of Sevilla from your window. It's wonderful to know that our location exceeded your expectations and provided a glimpse into the city's lively charm. Creating an experience that makes you feel like a part of the city, even for a short stay, is what we strive for. We're delighted that you found value in your time with us. We look forward to welcoming you back for another memorable stay!

Thank you for taking the time to leave your feedback and for rating us 4 out of 5! We're glad to hear that you had a positive experience overall. If there's anything specific that we could improve on to earn that extra star next time, please feel free to let us know. We're always striving to provide the best possible service for our guests. We hope to have the opportunity to welcome you back again in the future!

Dear Antoine,Thank you so much for your review and kind words! We're delighted to hear that you enjoyed your stay with us and found our location convenient and easy to access. We hope to welcome you back again in the future.Best regards!

Thank you for your feedback! We're delighted to hear that you found our location to be very good. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We hope to have the pleasure of hosting you again soon!

Muchas gracias por su comentario y puntuación acerca de su estancia con nosotros. Nos alegra saber que ha disfrutado del apartamento y que nuestras instalaciones han cumplido con sus expectativas. En referencia a la limpieza, nos tratamos de apartamentos turísticos por lo que la limpieza de cliente solo se incluye en estancias largas como es su caso que se le hizo una limpieza a la mitad. No obstante su comentarios nos importa y tomamos nota para mejorar en este aspecto y asi poder siempre dar el mejor servicio a nuestros clientes.Saludos,

Thank you for your perfect score! We are delighted to hear that your experience with us was excellent. We always strive to provide the best possible service to our guests, and it's rewarding to know that we have met your expectations. We look forward to welcoming you again in the future and continuing to provide you with unforgettable moments at our establishment.

Dear Mara,Thank you for taking the time to leave us a review. We appreciate your feedback regarding the location of the apartment. We apologize that the cleanliness and condition of the apartment did not meet your expectations. We take your comments seriously and will address these issues to ensure a better experience for future guests. If there's anything specific you would like us to improve upon or if you have any further concerns, please don't hesitate to let us know. We hope to have the opportunity to host you again in the future and provide a more enjoyable stay.Best regards

Thanks so much for your review, Eduardo, it is very pleasant for us to read your words, we hope you that you have had a very good stay with us!

Thank you, Brian!We're delighted to hear that you had a wonderful stay with us and that you enjoyed the prime location of our apartment. We appreciate your feedback regarding the minor maintenance issues and the mosquito situation. We'll definitely look into addressing these matters to enhance the experience for our future guests.We hope to have the opportunity to welcome you back for another great stay!Best regards

Thank you, Simeon!We're thrilled to hear that you enjoyed your stay in our flat and that everything met your expectations. We hope to welcome you back again in the future!Best regards

Estimada Yamila,¡Qué alegría leer su reseña de 5 sobre 5! Nos complace enormemente saber que disfrutó de su estancia con nosotros y que todo fue de su agrado.En Slow Suites, nos esforzamos por brindar a nuestros huéspedes una experiencia excepcional, desde el momento en que llegan hasta su partida, y es muy gratificante saber que cumplimos con sus expectativas.Agradecemos sinceramente sus amables palabras y el tiempo invertido en dejarnos la reseña. Siempre estamos aquí para recibirle con los brazos abiertos en su próxima visita.¡Esperamos volver a verle pronto y que tenga un día maravilloso!Saludos cordiales

Thank you for your feedback! We're thrilled to hear you had an excellent stay. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back soon!

Thank you so much for your wonderful review! We're thrilled to hear that your stay at Slow Suites Setas exceeded your expectations. Providing excellent communication and great amenities is always our goal, and we're delighted that you found the washer and dryer in the room to be a big plus.We're incredibly grateful for your positive feedback and your satisfaction with your stay. It would be our pleasure to welcome you back to Slow Suites Setas whenever you're in Sevilla again. Thank you for choosing us!

After your stay in the apartments, we hope you had a fantastic experience! We would greatly appreciate it if you could take a moment to share your feedback with us. Your input helps us improve and ensures we continue to provide excellent service. Thank you for choosing us, and we hope to welcome you back soon!

Dear Allison,Thank you so much for your excellent review. It has been a pleasure for us to host you in our apartments, and we are pleased to know that you have felt comfortable and safe. Our main priority is always our customers, and providing them with the best service possible. We hope to welcome you again in the future.Best regards,

Hello! Thank you so much for your good rate! We will check with our Housekeeping staff regarding the issue your point out, to see if there's someting to improve. Kind Regards.

Hello! Thank you so much for your good rate!

Good afternoon Kevin!!Thank you for your excelente review and we are glad that you enjoyed your stay with us. We take into account your suggestion, however for the next time you can ask our staff at recepcion, they will help you gladly! or in our website ask our virtual assistan who can explain you all the details and ways to use the appliances in the apartment.

Thank you for your feedback regarding the proximity to restaurants and points of interest. We're delighted to hear that you found our location convenient for accessing dining options and attractions. We hope to have the opportunity to welcome you back again soon!

Thank you very much for your excellent feedback! It's a pleasure to hear that your stay with us was enjoyable. Comments like yours inspire us to continue providing the best service to our customers.We would be delighted to welcome you back in the future.

Buenas tardes Mar, Es un placer para nosotros saber que su estancia fue excelente. Esperamos poder recibirle en un futuro próximo.

Hi Paul!! Good afternoon,Thank you very much for your excellent feedback! It's a pleasure to hear that your stay with us was enjoyable. Comments like yours inspire us to continue providing the best service to our customers.We would be delighted to welcome you back in the future.

Estimado Milton, Muchas gracias por sus amables palabras. Como equipo nos alegra saber que su estancia haya sido tan placentera. Estaremos encantados de recibirle de nuevo en el futuro.

Hello Sue!Thanks for staying with us. We appreciate your review, and we will be glad to host you anytime you want to visit :)

Dear Bruno,Thank you for your excellent review.Your feedback helps us greatly in our continuous improvement efforts.Best regards,

Dear Mario,Thank you for your review. We are glad you enjoyed the stay and hope you have the chance to visit us any other time.Kind regards,Slow Suites

Dear guest,Thank you for your comment. We will consider all you mentioned to keep on improving our services.Best regards,Slow SUites

Estimada Yolanda,Agradecemos que nos comparta su experiencia. Nuestro sistema de recepción es virtual por lo que funcionamos con tecnología. No necesita el teléfono una vez recibe el acceso ya que tiene el código numérico como alternativa de entrada para acceder. Hay muchos tipos de alojamientos turísticos y seguro que para futuras ocasiones encontrará uno que se adapte plenamente a sus necesidades. Un afectuoso saludo,Slow Suites

Dear guest,Thank you for your comment. We are sorry to hear you had a problem during the stay. We hope you informed us regarding this situation to have the chance to sort it out on time. Kind regards,Slow SUites

Buenas tardes Jonildo, Agradecemos que nos haya dedicado tiempo y valorado. Nos alegra mucho conocer que cumplimos con sus expectativas y esperamos que puedan alojarse nuevamente en un futuro. Un cordial saludo, Slow Suites

Estimado huésped,Gracias por la valoración. Nos hubiese gustado saber con más detalle su experiencia ppara poder mejorar en los aspectos que no le hayan gustado.Un cordial saludo,Slow SUites

Dear guest, We are glad you liked the stay and enjoyed the location :) We hope you can come any other time. Best regards, Slow SUites

Muchas gracias por su review, Santiago, nos agrada mucho saber que ha disfrutado de su estancia con nosotros, un saludo y hasta la próxima!

Thanks so much Francisco, we will be waiting for you soon!

Dear Talib,We thank you for taking the time to comment your stay. We are happy to see you enjoyed the experience and that it was possitive.We hope to have you back any other time.Best regards,Slow Suites

Muchas gracias por su valoración.Saludos

Dear Ashley,Thank you for taking the time to share your feedback.We're delighted to hear that you appreciated the apartment, the lockers and the location.Next time, do not hesitate to tell us if you are missing something like the corkscrew, we will provide it to you as soon as possible.We look forward to welcoming you back for another stay in the future.Best wishes