Außenpool, Cabañas (kostenlos), Sonnenschirme

Bewertungen von The Westin Grand Cayman Seven Mile Beach Resort & Spa

4.5 out of 5
The Westin Grand Cayman Seven Mile Beach Resort & Spa
Seven Mile Beach, P.O. Box 30620, Seven Mile Beach, Grand Cayman

Bewertungen

8,6

Hervorragend

549 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
270 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
107 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
51 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Dianne

Mit der Familie gereist
Amenities were good. Restaurants were very good.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Dianne,Thank you for your feedback! We're glad you enjoyed our amenities and found our restaurants very good. We look forward to welcoming you back to The Westin Grand Cayman Seven Mile Beach Resort & Spa soon!Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Carmine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Front lobby furniture, especially sectional couch, needs to be replaced as well as other furniture.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Carmine,We appreciate your feedback and are happy to see that your overall stay was pleasant. Thank you for your suggestion about the lobby furniture. We'll keep your comments in mind, and we look forward to hosting you again at The Westin Grand Cayman Seven Mile Beach Resort & Spa!Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Timothy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was awesome
Aufenthalt von 7 Nächten im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Timothy,Your five-star rating is a terrific compliment, and we trust you left our hotel feeling relaxed and rejuvenated. The next time your travels bring you our way, we'd love the opportunity to host you again!Travel Well,Jim MauerGeneral Manager

6/10 – Okay

Adner

Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

Jeannette

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was nice and well kept with a beautiful beach front. Staff was friendly and helpful. Only downside is the beds. Double beds offered are really not large enough for 2 people to sleep in. While I know the beds come specifically advertised as doubles I wish they had a 2 queen option. In addition, during our stay a large company trip was there. Due to this certain activities were cancelled and whole parts of the resort were “reserved”. My kids wanted to jet ski and banana boat bc none of these were left for all the other paying customers at the resort!
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Jeannette,Thank you for sharing your experience at The Westin Grand Cayman Seven Mile Beach Resort & Spa. We're delighted you enjoyed our beautiful beachfront property and found our team accommodating. Your disappointment with the bed size and the impact of the company trip on available activities is understandable. Rest assured, we'll consider your feedback for future improvements. We hope to have the opportunity to welcome you back for a more fulfilling stay, where we can ensure a memorable experience for you and your family.Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Monique

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel option. Great for both adults and families. Would stay again
Aufenthalt von 6 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Monique,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa! We're thrilled to hear that you found our hotel to be an excellent option for both adults and families. Your satisfaction is our priority, and our team will be delighted to see you again. Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed with kids age 12 Resort is great lots of lounge space, crowded but did not feel crowded, great food on site and good location. Paid extra for water activities whic was expected and good service. Rooms a nice size
Aufenthalt von 6 Nächten im März 2024
Antwort von The Westin Grand Cayman team am 8. Apr. 2024
Dear Lisa, thank you for your lovely feedback and for taking the time to write a review! We are looking forward to welcoming you again in the near future!

8/10 – Gut

Patrick

Aufenthalt von 4 Nächten im April 2024
Antwort von The Westin Grand Cayman team am 1. Mai 2024
Dear Patrick, thank you for your nice feedback and for taking the time to review our hotel! We are looking forward to welcoming you back soon!

10/10 – Hervorragend

Olga, zionsville

Mit der Familie gereist
Gut: Ausstattung
Very welcoming and friendly staff, we had a room on the left side of the hotel - very quiet, small patio, spacious. Would definitely recommend
Aufenthalt von 6 Nächten im März 2024
Antwort von The Westin Grand Cayman team am 8. Apr. 2024
Dear Olga, thank you for your lovely feedback and for taking the time to write a review and recommending us! We are looking forward to welcoming you again in the near future!

10/10 – Hervorragend

Rita

Aufenthalt von 6 Nächten im März 2024
Antwort von The Westin Grand Cayman team am 16. Apr. 2024
Dear Rita, thank you for your lovely feedback and for taking the time to write a review! We are looking forward to welcoming you again in the near future!

4/10 – Schlecht

Shadi

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room is very basic and the front desk did a poor job locating us in the room we asked for. They changed our room to an accessible room and when we asked for a normal room they refused. They later forced us to check out earlier in order to check in to a normal room meaning we would not have any room during the day from 12 to 4PM! When I refused they said we have to since they booked our room to another guest! Each time they offered us another room basically they downgraded the room! What a mess! They also did not have enough beds with umbrella on the beach. Did not provide enough towels.
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 22. März 2024
Dear Shadi,Thank you for taking the time to leave us a review. Our team is saddened to hear our accommodations did not exceed your expectations. What you have described differs from our usual high standards, and we will share it with our team to enhance our guests' experience. We hope you will consider giving us another chance so we can provide you with the excellent stay you deserve.Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 16. März 2024
Dear Michelle,Your five-star review is greatly appreciated. Our team is thrilled that we exceeded your expectations during your stay at The Westin Grand Cayman Seven Mile Beach Resort & Spa. We hope your stay gave you the relaxation you needed to leave feeling rejuvenated. It was an honor to host you, and we look forward to seeing you again!Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Peter

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
We loved your beautiful property. What an amazing beach. The staff is fantastic. I have never met such a friendly, hardworking hotel staff. I want to acknowledge Beata at Sun Ray , Carol, the concierge, Marina, the server at the outdoor bar, Kirk the bell captain, Lucia and especially Marline, of housekeeping.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von General Manager am 4. März 2024
Dear Peter,It was a pleasure hosting you at The Westin Grand Cayman Seven Mile Beach Resort & Spa! We're glad our friendly staff made you feel welcome and that you enjoyed the beautiful beach. Please come see us again for your next getaway.Travel Well,Jim MauerGeneral Manager

6/10 – Okay

Anna

Aufenthalt von 7 Nächten im Februar 2024
Antwort von The Westin Grand Cayman team am 3. Apr. 2024
Thank you for your kind feedback! We are happy to see you enjoyed your stay with us and please feel free to contact us to help us understand how we can improve your experience in the future!

6/10 – Okay

Ronald T

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Aufenthalt von 7 Nächten im Februar 2024
Antwort von The Westin Grand Cayman team am 3. Apr. 2024
Thank you for your kind feedback! We are happy to see you enjoyed your stay with us and please feel free to contact us to help us understand how we can improve your experience in the future!

8/10 – Gut

Mary

Aufenthalt von 5 Nächten im Februar 2024
Antwort von The Westin Grand Cayman team am 3. Apr. 2024
Thank you for your lovely feedback! We are excited to see you enjoyed your stay with us and we are looking forward to welcoming you back in the near future!

8/10 – Gut

Alun

Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Westin Grand Cayman team am 3. Apr. 2024
Thank you for your lovely feedback! We are excited to see you enjoyed your stay with us and we are looking forward to welcoming you back in the near future!

10/10 – Hervorragend

Llyle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
we had the best relaxing Time of our lives
Aufenthalt von 6 Nächten im Januar 2024
Antwort von General Manager am 9. Feb. 2024
Dear Llyle,Thank you for visiting us at The Westin Grand Cayman Seven Mile Beach Resort & Spa. We are pleased you had a relaxing time staying with us. Thanks for your kind words, and we cannot wait to have you back again the next time you need some time away!Travel Well,Jim MauerGeneral Manager

8/10 – Gut

nupur, lewis center

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Westin Grand Cayman team am 3. Apr. 2024
Thank you for your lovely feedback! We are excited to see you enjoyed your stay with us and we are looking forward to welcoming you back in the near future!

8/10 – Gut

Antonios Georgios

Aufenthalt von 5 Nächten im Januar 2024
Antwort von The Westin Grand Cayman team am 3. Apr. 2024
Thank you for your lovely feedback! We are excited to see you enjoyed your stay with us and we are looking forward to welcoming you back in the near future!

10/10 – Hervorragend

Robert Carl

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
After reading all the reviews and now having just spent a week there, this is a nice resort, well maintained and friendly staff. If you understand the local economy and it’s a remote island that imports EVERYTHING, prices are very fair, not cheap but fair….
Aufenthalt von 7 Nächten im Januar 2024
Antwort von General Manager am 6. Feb. 2024
Dear Robert,Thanks so much for your review of The Westin Grand Cayman Seven Mile Beach Resort & Spa. We're thrilled you enjoyed your stay, including our immaculate accommodations, friendly team, and overall value. It would be wonderful to welcome you back soon for another memorable getaway!Travel Well,Jim MauerGeneral Manager

8/10 – Gut

Suzu

Mit der Familie gereist
Gut: Zustand der Unterkunft
Beach view excellent, cleaning staff great, grounds very clean
Aufenthalt von 7 Nächten im Januar 2024
Antwort von General Manager am 6. Feb. 2024
Dear Suzu,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa and for sharing your lovely review. We are delighted to hear our amazing staff, spotless property, and stunning beach views impressed you. We look forward to welcoming you back again to our little slice of paradise.Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Gregory

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great central location, great restaurants within and around the hotel, staff very helpful and courteous and hotel room/grounds well kept.
Aufenthalt von 7 Nächten im Januar 2024
Antwort von General Manager am 6. Feb. 2024
Dear Gregory,Thank you so much for taking the time to share your thoughts with us. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! Receiving recognition for our hospitable team and immaculate facility is always appreciated as well. It was a pleasure having you here, and we hope you return soon!Travel Well,Jim MauerGeneral Manager

4/10 – Schlecht

Michelle

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Januar 2024
Antwort von The Westin Grand Cayman team am 3. Apr. 2024
Thank you for your kind feedback! We are sorry to see that we may not have exceeded your expectations! Please feel free to contact us to help us understand how we can improve your experience in the future!

10/10 – Hervorragend

Candi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect paradise
Aufenthalt von 5 Nächten im Januar 2024
Antwort von General Manager am 5. Feb. 2024
Dear Candi,What an absolutely lovely way to describe your stay with us "Perfect paradise"! We are thrilled to know you enjoyed everything we have to offer and appreciate you sharing your lovely, five-star review. We look forward to welcoming you back for another amazing stay at The Westin Grand Cayman Seven Mile Beach Resort & Spa. Travel Well,Jim MauerGeneral Manager

6/10 – Okay

Karlee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024

8/10 – Gut

lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
we’ve been coming here for 15 years. beautiful property, pool and great service. love the coffee stand, delicious pool restaurants and Beach House. beach used to have 1/3 the chaises. problem is people not staying at the westin and paying westin prices are using our beach. too crowded now. i am so disappointed i may have to go elsewhere,
Aufenthalt von 5 Nächten im Januar 2024
Antwort von General Manager am 22. Jan. 2024
Dear Lisa,Thank you for taking a moment to leave a review. It's always a thrill to welcome back a valued guest, and we appreciate you highlighting our excellent service, delicious offerings, and wonderful amenities. However, we regret that you were not fully satisfied with your experience. Your feedback about the beach will be shared with our internal team for further consideration, as we are always seeking new ways to improve. We hope to welcome you back in the future for a seamless experience worthy of a perfect rating.Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Scott B

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024

10/10 – Hervorragend

Kristin

Aufenthalt von 5 Nächten im Januar 2024

10/10 – Hervorragend

Shawn Jennie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Januar 2024

6/10 – Okay

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was disappointed with how many kids were left to run wild in the pool area no rules were enforced at all footballs and every other ball you can think of were being thrown and hitting every person in pool and bar area.
Aufenthalt von 8 Nächten im Oktober 2023
Antwort von General Manager am 12. Jan. 2024
Dear Robert,Thank you for taking the time to share your constructive feedback. It's unfortunate the behavior of other guests impacted you. Please don't hesitate to reach out to one of our team members if there is anything we can do to improve your experience. We hope to have another opportunity to host you in the future. Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

gary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
q
Aufenthalt von 5 Nächten im Januar 2024
Antwort von General Manager am 12. Jan. 2024
Dear Gary,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa to host your travels, and overall, we hope you had a terrific getaway. Come back anytime!Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Rommel

Aufenthalt von 4 Nächten im Januar 2024

8/10 – Gut

Karin

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Personal & Service
The Westin is nestled between the Ritz and Kimpton and therefore convenient for food options. The beach location is beautiful and kid friendly. We enjoyed our family vacation. We rated this hotel a 4 star because of several factors: - the jacuzzis were cold and extremely dirty - the pool is small and very cold - the line to the cafe is always over 30 minutes long. They need to have two cashiers or have juices and pastries for sale at the store across the cafe. - the food was ok and expensive.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von General Manager am 12. Jan. 2024
Dear Karin,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa for your family vacation and we appreciate you taking the time to share your feedback. While we are happy you enjoyed our great location and your stay overall, we are sorry you had a couple of disappointments. We are always working to improve so we will be sure to review your comments with our team. We look forward to being part of many more wonderful family memories.Travel Well,Jim MauerGeneral Manager

8/10 – Gut

Karin

8/10 – Gut

Jeffrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my stay at the hotel and the dining options on property. The beach was beautiful and the location of the spa was very convenient. The only complaint I had was the start of crowing roosters at 5 am and their incessant noise till 6:30 am. While I recognize this is not a hotel Specific issue, it does behoove improved construction and replacement of windows to 2 layer glass or something more quieting. Thank you for a An otherwise wonderful stay.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von General Manager am 12. Jan. 2024
Dear Jeffrey,It was an honor to host you at The Westin Grand Cayman Seven Mile Beach Resort & Spa. Our enviable oceanfront location provides a beautiful backdrop for a memorable getaway. However, we apologize for the wildlife waking you up early, and we appreciate your feedback and suggestions. Despite this, we're pleased you enjoyed the variety of dining options at our resort. We value you as our guest and hope you return soon. Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Patty

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Will stay again!
This hotel is in a great location. There are several great restaurants across the street. I would avoid eating at the hotel. It is expensive. The shopping at the hotel is very reasonably priced and they have a great coffee shop. Everything was clean and everyone was very nice.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von General Manager am 12. Jan. 2024
Dear Patty,Thank you for your positive feedback on our location, nearby restaurants, and reasonably priced shopping options. We're glad you enjoyed our coffee shop and found our atmosphere friendly. Your insight regarding our on-site dining is also appreciated, as it is invaluable for our continuous improvement. We look forward to welcoming you back to The Westin Grand Cayman Seven Mile Beach Resort & Spa for another enjoyable stay.Travel Well,Jim MauerGeneral Manager

8/10 – Gut

Stephanie

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024

8/10 – Gut

Elcin, Charlotte

Aufenthalt von 7 Nächten im Dezember 2023

10/10 – Hervorragend

Hany, Tucson

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and clean Enjoyed the beach
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von General Manager am 27. Dez. 2023
Dear Hany,Thank you for being our guest at The Westin Grand Cayman Seven Mile Beach Resort & Spa and for taking the time to leave your lovely, five-star review. We are delighted you enjoyed our spotless accommodations and are thrilled you had time to enjoy the beach. We wish you happy holidays and look forward to welcoming you back again soon.Travel Well,Jim MauerGeneral Manager

8/10 – Gut

matt

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Needs pool to be heated! Overall a nice stay. Beach house restaurant was great
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von General Manager am 26. Dez. 2023
Dear Matt,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa. We're glad you had a nice stay and enjoyed our culinary offerings. Your suggestion about heating the pool is greatly appreciated, and we'll consider it part of our ongoing efforts to enhance the guest experience. We are grateful for your feedback and would be pleased to welcome you back for another visit.Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Emad

Aufenthalt von 6 Nächten im Dezember 2023

10/10 – Hervorragend

Shayla

Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Latitia

Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful stay at the Westin. Food and drinks were great. beach was awesome, and we were even walking distance to get out for a few dinners offsite. Will definitly revisit in the future.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von General Manager am 16. Dez. 2023
Dear David,Thank you for choosing The Westin Grand Cayman Seven Mile Beach Resort & Spa! We're glad our delicious food and beautiful beach helped make your visit memorable. Please come see us again soon.Travel Well,Jim MauerGeneral Manager

10/10 – Hervorragend

Alexey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von The Westin Grand Cayman team am 3. Apr. 2024
Thank you for your lovely feedback! We are excited to see you enjoyed your stay with us and we are looking forward to welcoming you back in the near future!

8/10 – Gut

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Next to the sea & nice staff
Aufenthalt von 4 Nächten im November 2023
Antwort von General Manager am 5. Dez. 2023
Dear John,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that you enjoyed being near the ocean and that you felt welcome while you were here. If your travels bring you back to the area, please come see us again.Travel Well,Jim MauerGeneral Manager

8/10 – Gut

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the location and the beautiful beach. Liked the facilities and overall appearance and cleanliness.
Aufenthalt von 4 Nächten im November 2023
Antwort von General Manager am 29. Nov. 2023
Dear Amy,It's always a pleasure hearing from our guests. We're glad our convenient location, beautiful beach, and clean property impressed you. Please come see us again soon.Travel Well,Jim MauerGeneral Manager

8/10 – Gut

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Oktober 2023