Serena Urlaub günstig buchen

Gutes zentrales Hotel, sehr gutes Restaurant

Excellent location and excellent service, the room was always already cleaned when we've got back. We had a perfect stay in Chicago. We could reach almost everything we wanted to visit by foot and anything else we reached by one of the many trains or busses stopping nearby. One downside of the hotels location is the heavy traffic on the roads next to it, so it can be quite loud at night, but I would say the noise is nothing out of the ordinary if you are used to living in a busy city

Very nice and clean hotel!

Everything was spotlessly clean, and the hotel is well located in a safe, clean neighbourhood. The amenities and fitness facilities are excellent. Dealing with reception could be unnecessarily complicated at times. In my experience, Erik seemed completely unsuited to a guest-facing role. He also complained about his colleagues in front of guests, which I found highly unprofessional. Daniel, however, made a real effort to help, which I appreciated.