Deluxe Family Twin Room | Zimmerausstattung

Bewertungen von Hotel The Grang Seogwipo

3 out of 5
Hotel The Grang Seogwipo
16, Jungjeong-ro, Seogwipo, Jeju-do

Bewertungen

9,8

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118 von insgesamt 133 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
12 von insgesamt 133 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 133 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 133 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 133 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

10/10

Personal & Service

9,6/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Daphne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had the best experience with Hotel The Grang. Mr Jay was extremely helpful and sincere at the same time. He is fluent in English and managed to answer all our questions and needs! A great hotel manager makes all the differences in traveling experiences. I will highly recommend all my friends to stay in this hotel.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager, Jay am 16. Mai 2024
My kindness is fair to everyone, but some people complain because they are not satisfied. You listened to my advice with a very broad heart and understanding. Thank you is rather what I should do to you. I hope you stay healthy and happy until we meet again. Thank you.

10/10 – Hervorragend

Lydia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and friendly staff.
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager Jay am 13. Apr. 2024
On a good day, you had a good time with good people and shared your memories with us, so I should thank you. I know that it's not enough because it's a small house, and I'm trying harder to fill it. I just thank you for your generous evaluation. I hope the joy of traveling will always be with you in your daily life. I'll see you again. Thank you.

6/10 – Okay

jounghak

Mit dem Partner gereist
아침조식이 10일간 똑같아서 불편하였네요 식단의 변화가 있어야 되겠습니다
Aufenthalt von 9 Nächten im April 2024
Antwort von 매니저 제이 am 11. Apr. 2024
고객님들에게 경제적 불편을 드리지 않기 위해 커피 한잔 정도 가격인 5천원에 미국식 간편 식사를 제공하고 있습니다. 더 좋은 가성비를 구현할 수 있는 식단을 연구하겠으나 당장에는 쉽지는 않을 듯 합니다. 조식 선택 또한 고객들의 자유로운 권리이니 다른 분들께서도 이 리뷰를 참고하시면 좋겠습니다. 감사합니다.

10/10 – Hervorragend

??

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
호텔 직원도 친절하고 주변 올래시장 내에 야시장 같은 먹거리가 풍부해서 좋았어요
Aufenthalt von 1 Nacht im April 2024
Antwort von 매니저 제이 am 6. Apr. 2024
서귀포의 유명 관광지로 손쉽게 이동하실 수 있다는 점 또한 저희 집의 자랑입니다. 좋은 평가에 곁들여 칭찬해 주심을 감사드립니다. 더욱 노력하는 집이 되겠습니다.

10/10 – Hervorragend

Misan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Excellent location and hospitality! I have been to several five star luxury hotels but this place had unmatched top notch hospitality. The manager was very helpful, gave recommendations and made accommodations for us. When we told him we are hiking Halla mountain he even let us borrow hiking poles. The hotel has a great location, walking distance to several excellent restaurants, and easy walking to Olle Market. You can walk to the Cheonjiyeon falls as well. The small room is small but for the price I think it was good value. Definitely would recommend.
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager & CEO, Jay am 6. Apr. 2024
I miss you all again when I get such a good review even though the scent of your stay is still there. I'm confident that I've prepared everything for my customers' comfortable stay, but it's still only the customer's role to evaluate my preparation. You live in a faraway country, so it won't be easy to come back. But I don't care when it will be. When that day comes, we will share a bright greeting like yesterday. Until then, I hope your couple stays happy and healthy. Thank you very much for your heartfelt review.

10/10 – Hervorragend

lisa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing service from uncle Jay and team. Staff immediately assist with luggage and car as soon as we drove in. Jay upgraded our room to give the kids more space and they absolutely loved it. Location is great if you want to do shopping and walk down to the seogwipo market. Definitely wish we were staying for more than 1 night. Would definitely go back if we are traveling to Jeju again
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager Jay am 6. Apr. 2024
As you said, I'm really sorry for your family's short trip. I wanted to see more of the cute children's laughter and hear about your trip, but we didn't have enough time. So I don't know if I'm looking forward to the next meeting. Anytime is fine, so I hope you'll come and see me as happily as you are now. I'll be waiting for your family with the same joy as this time. Let's meet again next time. Thank you.

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super séjour, Jay nous a accueilli comme des amis et nous a prodigué de bons conseils tout au long de notre séjour
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager Jay am 6. Apr. 2024
Je suis curieux de savoir comment était leur voyage à Jeju. Bien que nous ne puissions pas avoir beaucoup de conversations, je me souviendrai longtemps du sourire que vous m'avez laissé. J'espère que ton ciel d'aujourd'hui sera aussi clair et lumineux que l'air d'hier. À la prochaine. Merci.

10/10 – Hervorragend

SEONGYEOL

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von 매니저 제이 am 2. März 2024
좋은 평가에 진심으로 감사드립니다. 더욱 노력하는 좋은 호텔이 되겠습니다.

10/10 – Hervorragend

siho

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

daehee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
친절하고, 발렛파킹 잘해 주시고 전반적으로 만족합니다. 욕실에 샤워부스만 있으면 더욱 좋을 것 같네요.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

taesung

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

??

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
깨끗하고 직원들이 친절함
Aufenthalt von 1 Nacht im Februar 2024
Antwort von 매니저 제이 am 21. Feb. 2024
청결과 친절을 기본으로, 누구나 편하게 찾을 수 있는 넉넉한 집이 되겠습니다. 고맙습니다.

10/10 – Hervorragend

Won Hyuk

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von 매니저 제이 am 21. Feb. 2024
좋은 평가에 진심으로 감사드립니다. 더욱 노력하는 호텔이 되겠습니다. 고맙습니다.

10/10 – Hervorragend

Kwang suk

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
청결하고 너무 좋았습니다.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von 매니저 제이 am 21. Feb. 2024
여행은 즐거우셨는지요? 소중한 시간이 더욱 의미있도록 저희의 최선을 다했을 뿐입니다. 좋은 평가에 걸맞는 더 좋은 집이 되도록 하겠습니다. 고맙습니다.

10/10 – Hervorragend

Sangyeon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
호텔 관계자분들께서 너무 친절하셔서 전반적인 호텔에 대한 느낌이 너무 좋았습니다. 가족 3명이 편하게 쉬다 갑니다.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von 매니저 제이 am 21. Feb. 2024
가족 여행은 즐거우셨는지요? 단란한 일상을 나눠주셔서 진심으로 감사드립니다. 언제 오시더라도 이전보다 더 좋은 느낌 받으실 수 있도록 항상 노력할 것입니다. 리뷰에 감사드립니다. 고맙습니다.

10/10 – Hervorragend

SONG HEE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von 매니저 제이 am 21. Feb. 2024
좋은 평가에 진심으로 감사드립니다. 더욱 노력하는 호텔이 되겠습니다. 고맙습니다.

10/10 – Hervorragend

jiyun

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
재방문의사 1000%
신축건물이라 너무깨끗했습니다. 침대와 침구류 둘다 아주 편안하고 좋았습니다. 프론트에서의 응대는 특급이었습니다. 사장님 이시겠죠? 직원이라면 사장님께서 업고다니셔야할정도입니다. 여행이좋아 자주 여행을 다니는데 이렇게 친절한 환대는 처음이었습니다. 같이갔던 일행들도 재방문의사 1000%라고 최고입니다. 거실에 쇼파가 있으면 더 좋을거 같습니다.
침대와 침구류가 특급호텔급입니다. 뽀송하고 포근해서 여행의 피로를 풀어줍니다
Aufenthalt von 1 Nacht im Januar 2024
Antwort von 매니저 제이 am 24. Jan. 2024
꿈과 현실, 계획과 실현이 맞닿는 것이 여행이라고 생각합니다. 그 소중한 시간을 위해 모든 직원들이 나름의 노력으로 최선을 다하고 있습니다. 최선을 다함에 직급과 직책이 따로 있을 수는 없다고 생각합니다. 칭찬에 진심으로 감사드립니다. 쇼파 문제는 다음 숙제로 진지하게 고민하겠습니다. 고맙습니다.

10/10 – Hervorragend

Hwa sun

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von 매니저 제이 am 8. Jan. 2024
좋은 평가에 감사드립니다. 고맙습니다.

8/10 – Gut

SANGHO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
새로 지어서 넘 깨끗합니다. 친절하시고
새로 지어서 매우깨끗하고 친절하시고 다 좋았습니다. 다만 주차가 주차타워를 이용해야해서 자주 들락거리기는 좀 그렇습니다. 그리고 새로 지어서 너무 깨끗하고 , 침구도 새거도 다 좋은데. 새로 지어서 새집냄새가 복도나 계단등에 많이 납니다. 세탁이나 건조기도 있고 넘 좋습니다.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von 매니저 제이 am 7. Jan. 2024
오픈한 지 일년이 지나면서 새집 냄새는 많이 희석되었지만 저희로서도 시간에 의지해야만 하는, 어쩔 수 없는 부분이 있습니다. 불편을 드려서 죄송합니다. 좋은 점은 더 살리고, 고칠 점은 빨리 개선하는 멋진 호텔이 되겠습니다. 고맙습니다.

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a very spacious and nice hotel. The manager goes out of his way to treat every guest extremely well it seems that he even knows each one by name! The staff is extremely helpful and they all speak good English. We didn’t have the best breakfast, but he was very open to suggestions and before going into the island, he sent us a message stating that their breakfast had changed and gave us enough time in case We wanted to change our reservation. he also gave us an upgrade in the room and lots of suggestions!!!!!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Manager Jay am 6. Jan. 2024
It is only natural to remember my friend's name. And it is also my duty to take care of my friends who visit my house so that they do not have any inconvenience. I wonder how was your trip. Next time we meet again, let's share memories of past times. I hope you will always have fun days. Thank you.

10/10 – Hervorragend

Heegon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
정말정말정말 친절하시고, 발렛 서비스도 해주시고, 올레시장 근처의 좋은 새시설에서 기분좋게 보내다왔어요!! 다음에도 꼭 또 방문할게요~~ 오래 장사해주세요 갈때마다 들릴게요!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von 매니저 제이 am 7. Jan. 2024
다시 오신다는 말보다 더 기분좋은 말씀은 없을 것입니다. 더 큰 만족을 드리기 위해 더 열심히 준비하겠습니다. 고맙습니다.

10/10 – Hervorragend

Jeonghyup

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von 매니저 제이 am 6. Jan. 2024
좋은 평가에 감사드립니다. 고맙습니다.

10/10 – Hervorragend

WOONGHEE

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von 매니저 제이 am 6. Jan. 2024
좋은 평가에 감사드립니다. 고맙습니다.

10/10 – Hervorragend

Puay Kiong

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A very clean hotel and superb service by Jay and his team.
Aufenthalt von 9 Nächten im Dezember 2023
Antwort von Manager Jay am 6. Jan. 2024
I hope all your days will be as fun as yesterday and full of hope as tomorrow. Let's always cherish our living memories for a long time. I pray for your health. Thank you.

10/10 – Hervorragend

YUN HO

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
친절하시고 객실도 깨끗 아주 만족 아침 식사는 그래도 베이컨과 에그스크램블 정도는 있으면 좋겠습니다
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von 매니저 제이 am 19. Dez. 2023
아침 식사의 계란 메뉴는 매일 바뀌고 있습니다. 고객님이 일박을 하셨던 탓에 다른 메뉴를 제공할 기회가 없어서 정말 아쉽습니다. 부족한 점을 지나치지 않고 더욱 좋은 방향으로 개선하도록 노력하겠습니다. 고맙습니다.

10/10 – Hervorragend

yosub

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
서귀포 최고 숙소
너무너무 친절해요 특급호텔저리가라이고 룸컨디션도 최상입니다 가격도 정말좋구요
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von 매니저 제이 am 19. Dez. 2023
가족분들의 일정이 바뀌셔서 함께 오시지 못하심을 저희도 아쉬워합니다. 부모님 두 분의 넉넉한 미소가 아직도 기억에 생생합니다. 모두의 건강을 기원하며, 다시 뵐 날을 기대합니다. 고맙습니다.

10/10 – Hervorragend

HYEJEONG

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von 매니저 제이 am 19. Dez. 2023
좋은 평가에 감사드립니다. 더욱 노력하겠습니다.

2/10 – Ungenügend

금희

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
먼저 호텔이 너무 깨끗하고 좋았어요. 사장님과 직원분들도 너무 친절하고 조식뷔페까지 같이 먹을수 있어서 좋았습니다. 근처 올레시장이 있어 구경하고 좋은 추억만들었습니다. 다음에도 제주가면 꼭 예약하도록 하겠습니다.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von 매니저 제이 am 12. Dez. 2023
최고의 리뷰에 최악의 점수를 받았으니 이 또한 고객님의 유머라 생각하고 그래서 저희는 또 즐겁습니다. 1점이 아니라 1등의 의미로 생각하겠습니다. 점수에 연연하지 않는 더 좋은 집을 만들겠습니다. 고맙습니다.

8/10 – Gut

Moon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von 매니저 제이 am 12. Dez. 2023
좋은 평가에 감사드립니다. 고맙습니다.

10/10 – Hervorragend

Moon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
서귀포 올레7코스 여행숙소로 깨끝하고 친절합니다
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von 매니저 제이 am 12. Dez. 2023
하루에 하루를 더하여 이틀을 머물고 가셨으니 저희들의 감사함도 두 배가 넘을 것입니다. 다녀가신 날들의 소중한 기억과 저희에게 보여주신 두 분의 기분좋은 미소, 오래 기억하겠습니다. 소중한 리뷰에 진심으로 감사드립니다. 고맙습니다.

10/10 – Hervorragend

Gyojin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von 매니저 제이 am 5. Dez. 2023
좋은 평가에 감사드립니다. 고맙습니다.

10/10 – Hervorragend

Soo Hyun

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
호텔 들어서는 순간부터 나오기까지 호텔 스태프의 친절함에 놀라고 감사했습니다. 호텔 시설이 4, 5성급에 비길 수는 없지만 필요한 요소들을 모두 갖추고 있었고 청결과 편안함, 편리한 교통, 위치, 안전성 등에서 제 기대를 훨씬 상회하는 곳이었습니다. 조식 또한 만족스러웠습니다. 다음에 서귀포에 간다면 또 이 호텔을 택할 생각입니다.
Aufenthalt von 4 Nächten im November 2023
Antwort von 매니저 제이 am 29. Nov. 2023
모든 것에는 '처음'이 있습니다. 고객님과 저희의 첫 인연이 시작되었으니 머지않아 다음도 있을 것입니다. 고객님의 서귀포 나들이가 자주 있었으면 좋겠습니다. 어제보다 더 좋은 오늘이 되시길 바랍니다. 고맙습니다.

10/10 – Hervorragend

Jocelyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highly recommend it
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager, Jay am 24. Nov. 2023
I was glad that we could help you with your valuable accommodation experience. Looking forward to the next meeting, I wish you good health and happiness until then. Thank you.

10/10 – Hervorragend

Murphy

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager Jay am 22. Nov. 2023
I really appreciate your evaluation. We will continue to try to be a better hotel, so I hope you will visit us again. Thank you.

10/10 – Hervorragend

Dorene

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel staff was extremely thoughtful, helpful and friendly! My family and I all loved the stay. Condition of the rooms were excellent with both floor heating and A/C available which made the rooms very comfortable to our needs, unlike many other hotels with non-working temperature control especially during the colder months. Laundry and dryer machines were all in great working condition. Short walk to multiple convenient stores and a local mart. Close to the Seogwipo Olle Market as well! Loved it and would definitely go back again!
Aufenthalt von 3 Nächten im November 2023
Antwort von Manager Jay am 21. Nov. 2023
I am so happy that I and my hotel can be together in your precious memory. The excitement that we can meet again next time as much as the memories we left behind makes me feel good. I will make it a good house where you can come back anytime, anywhere comfortably. I hope you are happier today than yesterday. Thank you.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
정말 친절하고 청결하고 따뜻한 숙소이며 조식도 맛있어요.
Aufenthalt von 1 Nacht im November 2023
Antwort von 메니저 제이 am 21. Nov. 2023
저희가 중요하게 생각하며 준비하는 세가지를 모두 말씀해주셨네요. 청결, 친절, 그리고 맛있는 식사. 하지만 여기서 만족하지 않고 더 좋은 집이 될 수 있도록 노력하겠습니다. 언제나 준비된 호텔이 될 것입니다. 고맙습니다.

10/10 – Hervorragend

Tan Boon Jay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall good experience
Aufenthalt von 4 Nächten im November 2023
Antwort von Manager Jay am 21. Nov. 2023
I really appreciate your evaluation. I will try to make a better hotel. Thank you.

10/10 – Hervorragend

Lauren

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My experience at this hotel was exceptional. The customer service surpassed my expectations, and the cleanliness of the place was noteworthy. Its location, close to the market and restaurants, added to the overall convenience. The staff's friendliness and the unexpected upgrade, along with a complimentary breakfast, made my stay truly enjoyable. I would definitely choose this hotel again and enthusiastically recommend it to fellow travelers.
Aufenthalt von 3 Nächten im November 2023
Antwort von Manager Jay am 21. Nov. 2023
It is a very happy thing to be able to share precious memories in our daily lives. I hope the memories of the trip will always be with you in your time. Of course, we will prepare better while waiting for the day we meet again. I sincerely wish that all joy and happiness will be with your daily life. Thank you.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely wonderful experience and superb staff!
An absolutely wonderful experience with extremely friendly and helpful staff. Special thanks to Jay Lim, Tom Kim and Bruce Lee for making our stay a very memoriable one and the best ever hotel stay!
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager, Jay am 6. Nov. 2023
The morning in Seogwipo is now quite cold. It's different from the time your party stayed. But no matter what changes the season shows, our memories will not change. I wish you the health and happiness of all your couples. Thank you.

10/10 – Hervorragend

iseul

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von 매니저 제이 am 5. Nov. 2023
좋은 평가에 감사드립니다. 더 좋은 호텔을 만들기 위해 노력하겠습니다. 고맙습니다.

10/10 – Hervorragend

Gina

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was genuinely polite and helpful. One of the best customer service I've ever experienced during my extensive travels over the last 20 years. The hotel was incredibly clean and my family appreciated the convenient location to all the beautiful parks and waterfalls. We felt very safe in this neighborhood and although the location is near a lot of restaurants and landmarks, the area is very quiet and peaceful. Highly recommend staying here if you're ever in Seogwipo!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Manager, Jay am 6. Nov. 2023
I didn't prepare it because I wanted you to know, but I'm just happy that you complimented me one by one. I believe that a good hotel is made by a good guest. I will always prepare and refine it so that it doesn't go against my faith. Thank you very much for your compliments and encouragement. Thank you.

10/10 – Hervorragend

Neil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Thankyou Mr Jay for your warm hospitality
My wife and I had an amazing stay at this property. Manager Jay and his team were excellent and he helped us with translations into Korean of the places of interest to make travelling around the island as easy as possible. The free breakfast and the packed lunch was so kind and very much appreciated as well as the delicious hallabongs he gave us. The rooms were clean and spacious and amazing value. The Netflix available in the rooms was also a great touch. The location of the hotel is also excellent walking distance to the two waterfalls and the Olle trail tourist centre is a couple of doors down and is also walking distance to the vibrant street food in the Olle market and nearby food streets with plenty of convenience stores nearby. It is easy to get around to the east and west and also central to the mount hallasan trails which we really enjoyed. Keep up the good work Mr Jay and we wish you and your team every success as it is well deserved . We would heartily recommend hotel the grang as a base for exploring the beautiful Jeju island
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Manager, Jay am 6. Nov. 2023
What kind of connection did we have that led us to meet over the barriers of so long distance and time? I may not have existed in your initial plans, but you are now in my memory. I was really happy to greet you with a bright smile. Let's look forward to our reunion with the word promise rather than the vague word of next. I sincerely look forward to your couple staying happy and healthy until then. Thank you again for your heartwarming review. Take care.

10/10 – Hervorragend

Angelia Lee Choo

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Personal attention from the boss Jay. Staff sensitive to needs of guests. Breakfast is good.
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager, Jay am 6. Nov. 2023
Six pleasant sisters from Singapore! I wonder where you are traveling now. I'm so sorry that I couldn't say enough greetings because I had to go on a business trip early in the morning on the day you left. Of course, I know well that we have the next meeting. Until then, I hope everyone will be healthy and your friendship will never change. It will be a better hotel, so feel free to visit me anytime. Thank you.

10/10 – Hervorragend

lucia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel to remember
Best hotel we’ve stayed.and we’ve travelling for a long time.the manager is what I call one who goes the extra mile for service We will remember this stay and if we go back to Jeju Island this hotel is where we’ll stay
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Manager, Jay am 6. Nov. 2023
Seogwipo's blue sky is already exuding the mood of autumn. The beauty of the day you went seems to be buried in the sky. I don't think there's a bigger compliment because you said you had a good trip. I'll always be preparing well. I hope your daily life is full of excitement. Thank you.

10/10 – Hervorragend

Marnick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff! They gave usefull recommendations and were always quick to greet us. They do the valet parking as well, so no parking worries. The hotel is newly built and feels premium. The breakfast had multiple options.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Manager, Jay am 31. Okt. 2023
We always try our best to do what we can do well. We will prepare you for a comfortable trip with kindness and cleanliness with more effort. Thank you very much for the review of the compliment. I sincerely wish you a blessed day. Thank you.

10/10 – Hervorragend

DONG WOOK

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
매니저님이 아주 친절하셔서 이용하는데 아무런 어려움이 없었습니다. 단 한가지 개선이 필요한점은... 모든 방에 시건장치가 되어있지 않아 화장실 이용에 아주 스트레스가 쌓이더군요~ ^^;;
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von 매니저 제이 am 31. Okt. 2023
여행은 즐거우셨는지요? 패밀리 룸의 내부 도어에 시건 장치가 별도로 없어 많이 불편하셨군요. 같은 내용의 이야기와 요청을 고객님들로부터 종종 듣습니다만, 그것은 객실 내에서 일어나는 불상사를 방지하고 안전 사고 발생 시 즉각 대응하기 위한 법적인 규정 사항임을 말씀드립니다. 다양한 측면에서의 보완책을 고민하도록 하겠습니다. 고맙습니다.

10/10 – Hervorragend

LIM

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von 매니저 제이 am 29. Okt. 2023
좋은 평가에 감사드립니다. 더욱 노력하는 더그랑이 되겠습니다. 고맙습니다.

10/10 – Hervorragend

suhee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von 매니저 제이 am 28. Okt. 2023
좋은 평가에 감사드립니다. 더 좋은 집이 되도록 노력하겠습니다. 고맙습니다.

10/10 – Hervorragend

JAE HEON

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
강력히 추천하는 깨끗하고 친절한 가성비도 최고인 숙소!
이미 좋다는 평가를 알고 찾아갔지만, 기대보다 더 아주 만족합니다. 당연히 청결했고, 매우 친절했습니다. 강력히 추천합니다!
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von 매니저 제이 am 27. Okt. 2023
여행은 즐거우셨는지요? 저희들 나름의 준비가 어떠셨는지 많이 궁금했습니다. 좋은 평가를 칭찬과 격려의 말씀으로 해주시니 고맙고 또 고맙습니다. 더 열심히 준비하는 더그랑이 되겠습니다. 감사합니다.

10/10 – Hervorragend

juhee

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von 매니저 제이 am 27. Okt. 2023
항상 노력하는 모습을 잃지 않겠습니다. 평가에 감사드립니다. 고맙습니다.