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Bewertungen von Britannia Grand Hotel Scarborough

3 out of 5
Britannia Grand Hotel Scarborough
St. Nicholas Cliff, Scarborough, England

Bewertungen

5,8
333 von insgesamt 1858 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
420 von insgesamt 1858 Gästebewertungen haben eine Bewertung von 8 - Gut" "
297 von insgesamt 1858 Gästebewertungen haben eine Bewertung von 6 - Okay" "
241 von insgesamt 1858 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
567 von insgesamt 1858 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,0/10

Sauberkeit

6,2/10

Personal & Service

6,2/10

Ausstattung

5,4/10

Zustand der Unterkunft

5,6/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Van

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room was large and comfortable, had armchsirs, bedside lights, bath shower. Staff were friendly and helpful.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

Angus

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was historically significant, beautiful communal areas and newly refurbished.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

TERENCE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nothing to complain about. Had to queue to check in but that was to be expected as there was a wedding on and tribute band so hotel was busy. Couldnt fault the reception staff. Very friendly and helpful. Thought we wpuld be entitled to 50 percent discojnt on ncp parkjng but they didnt know about it
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 18. Mai 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

6/10 – Okay

James

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Discusting our room was terrible
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 18. Mai 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

ROBERT

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The building is amazing, The staff first rate, The area like many seaside resorts suffering from a lack of investment and looking very tired. We came for a family party and used the hotel for accommodation, highly recommend, oh and get a sea view room WOW.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 18. Mai 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
HIGH RECOMMENDED 👍👍...... HAVE USE MEANY TIMES 👍👍...... QUIET CLEAN AND VERY HELPFUL STAFF 👍👍... PLUS HOTEL IN A CENTRAL LOCATION 👍👍
Aufenthalt von 5 Nächten im Mai 2024
Antwort von General Manager am 18. Mai 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

6/10 – Okay

Aimee

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Our first room provided to us for myself who’s pregnant partner and 2year old daughter absolutely stunk of cigarettes despite being a non smoking room and evidence of smoking taking place on window ledge. Staff were really helpful and moved us to a completely different room which was appreciated. The hotel was very Loud overnight again not staffs fault but people residing here. Overall would stay again for one night
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 6. Mai 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Have stopped at the grand many a time over the last 35 years never had a problem will be back again later this year
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 6. Mai 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

8/10 – Gut

Emily

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 5. Mai 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback.

8/10 – Gut

Elaine

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

8/10 – Gut

Jayne

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It's a beautiful hotel which is in need of refurbishment. For the price I paid I was happy with my stay. Downstairs is lovely but the bedrooms and corridors are not. The room was basic but adequate. If you want a luxurious room don't go there. If you want to experience the grandeur of a bygone age very cheaply and don't mind a basic room then this is the place for you.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

8/10 – Gut

Gillian

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Was a lovely building back in the day. But very tired and in need of refurbishment. Our room SU03 was awful felt like we were in the cellar. Narrow corridor of which ours smelt of faeces. Said it was a double with window but might as well have not bothered with it being frosted glass which made it even darker. Felt claustrophobic. So many dogs around the hotel in corridors and reception. 2 dogs were having a go at each other I had to go another way round. Never again will we stay here. Parking so limited.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

4/10 – Schlecht

Fraser

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The bathroom shower riser came away i had to reposition it then when i went to collect a towel off the towel rail it fell to the floor i had to replace it.There was an inspection panel hanging from the ceiling in the bathroom There was drilling dust all along the bathroom floor that had not been cleaned up. All in all a poor show all around and the room and toilet did not come up to expected standards its named The Grand Hotel but nothing grand in our experience.The parking is also a problem.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

2/10 – Ungenügend

Oli

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Toilet leaking smelly damp full of dust and spiders
Aufenthalt von 1 Nacht im April 2024
Antwort von Andrew, RDM am 16. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards

10/10 – Hervorragend

ROBERT

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed my stay.... Hotel in a central location...... Helpful friendly staff..... Very good location for shops, seafront and walking. 👍👍
Aufenthalt von 6 Nächten im März 2024
Antwort von Andrew, RDM am 16. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards

8/10 – Gut

Maria

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ok for a nights rest
Aufenthalt von 1 Nacht im April 2024
Antwort von Andrew, RDM am 10. Apr. 2024
Dear Guest,Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

claire

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 6. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

6/10 – Okay

Gillian

Mit dem Partner gereist
Gut: Personal & Service
The place in a brilliant spot, property lovely but our room was in need of an update the beds were clean although they did creak & so did the floor but with the age of the building to be expected. The breakfast was good although the evening meal could do with fresh vegetables instead of frozen. All in all enjoyed our stay
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 6. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

8/10 – Gut

Ranjit

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good if some is there at entrance of the building and maintain the cleanliness… too much smoking..
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 6. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

6/10 – Okay

Yin Ling

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Haven't clean up for the room, we found some instant coffee on the table, also for the dirty window.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 6. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

2/10 – Ungenügend

martin

I arrived late (20.30) so checked in dropped my bags and went for a drink. Getting back to my room at 22.30 I went for a shower only to discover the shower was covered in paint , which had been scrapped from the roof which had been painted but they hadn’t cleaned up really bad.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 1. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

6/10 – Okay

Nick

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
Could not leave luggage had to return 4 hours later to check in
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 1. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

2/10 – Ungenügend

Kinley

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 21. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

2/10 – Ungenügend

Megan

Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 21. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

2/10 – Ungenügend

Nick

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room was like an oven even with the windows open the bed was a disgrace with a dip in the middle resulting in a terrible nights non sleep and I would not stay here again if you paid me. The check in queue!! Was an hour
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 31. März 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

6/10 – Okay

Peter

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Firstly, the quality of customer service was excellent and who supported me with issues I had with both rooms ( I had to change rooms for my second night and unfortunately, there were issues with this room too! ) The service provided by the staff in the dining room was also excellent. Finally, I have enjoyed many stays at the Grand Hotel over the years and I do hope the hotel is able to resolve the issues I experienced during my stay.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 31. März 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

Marie wesson

Aufenthalt von 1 Nacht im März 2024
Antwort von Andrew, RDM am 17. Apr. 2024
Dear Guest,We sincerely appreciate you sharing your feedback with us. Please rest assured that we dedicate time every day to carefully review and consider all guest comments.Warm regards,

10/10 – Hervorragend

JUSTIN WINSTON

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This really was Victorian Splendour combined with immaculate service! The staff were more than helpful at all times and very polite. I loved the cleanliness and space. I was in room 338 and had a town view across the entrance area which was very nostalgic of yesteryear! 10 out of ten in all aspects.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. März 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Your got everything in the place you need..... Nice quiet rooms..... VERY HELPFUL STAFF ..... Handy for Shops, Walking and Pubs....... I Very Much Enjoyed My Stay. 👍👍
Aufenthalt von 4 Nächten im März 2024
Antwort von Andrew, RDM am 16. Apr. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards

10/10 – Hervorragend

Andy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great price for the room
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. März 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

Liz

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. März 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

Gary

Gut: Sauberkeit und Ausstattung
Everything
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 2. März 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

8/10 – Gut

Heather

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The room was budget priced clean but needed some minor repairs eg. Toilet roll holder replaced but the old screw holes not filled in . The room has wonderful view over Scarborough bay but at 11pm young people were noisily racing cars on the beach. At 5am we were awoken by noisy people on the bar balcony below , followed by a fire alarm ! It is such a shame that customers do not appreciate this wonderful property. Even though it was not perfect we shall go again as it is one of Englands little gems and needs to be visited in order for it to survive . The staff are very friendly and if you can look past any problems it’s a must . Please let's provide this little historic gem with the funds to ensure it endures ,so that the property can be maintained and reach a higher standard.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 26. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

6/10 – Okay

Tayyabah

Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 22. März 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great value for money
Very straightforward booking in. Friendly staff and courteous. Good room with sea view! Will be back! Thank you
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 25. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

8/10 – Gut

Stella

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 25. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely time
Absolutely perfect location for the dogs. Room was very comfortable and the massive bath was outstanding
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 25. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

4/10 – Schlecht

Sandra

Aufenthalt von 7 Nächten im Februar 2024
Antwort von General Manager am 22. März 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

8/10 – Gut

Elizabeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A nice toom - eventually
We got a good deal for a 3 night midweek stay. Check in was quick, staff friendly. Got to our room on 4th floor and it absolutely stunk of what smelt like cat urine. I asked for a new room and was given a lovely premium room overlooking South Bay. When we went out for a walk later , we checked out where our first room was , and could see piles of seagull poo right on the window ledge and we are assuming that's what the smell was. Hoping they have sorted it!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von General Manager am 25. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

Barry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely amazing stay staff were all great and friendly couldnt thank rosh the manager enuff went above and beyond to make owa stay the best one yet will definitely be back
Aufenthalt von 4 Nächten im Februar 2024
Antwort von General Manager am 13. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Other than the slow service on the front desk the hotel was great
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 13. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

2/10 – Ungenügend

Christopher James

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 13. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

4/10 – Schlecht

Tracy

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Hotelmwas clean and room was ok on arrival staff were friendly and helpful night staff on the other hand were rude a member of staff woke us up at midnight demanding me to go to front desk to pay which I had already done showed him the receipt no apology or anything why he couldn't of looked on the system or come earlier in the night as was in the room from 5.30 pm is beyond me then trying to get back to sleep and fire alarms kept going off definitely won't be going back
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 11. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

8/10 – Gut

Wayne

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pleasantly suprised on how nice the hotel and staff were, we took our dog and the room was really good for the price we paid,reccomend ir more than a few others weve stayed at. Will be going again
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 9. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent weekend break
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 9. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards

2/10 – Ungenügend

Linda

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not so grand
So we checked into the grand hotel at Scarborough about 4pm and were given our room key room 441 4th floor . We got in the room it was really cold and felt damp the double bed was a 3/4 bed and the small window looked down on an inner brick wall . The radiator would not turn on and the pipes were cold . Next I checked the bathroom to find the smallest square shower I ever saw complete with cracked shower tray with ceramic tiles half missing and sharp edges . Back down to reception to que for 20 mins . I explained the problems and told them that my husband had copd and asthma and there was no way we could stay in a cold room. The lady on the desk said she didn't think there were any more available rooms. Another room was allocated so we trudged back up to the 5th floor room 523 . We walked in and again it was cold and draughty there was no central heating just a small poxy oil radiator. The toilet had piss stains all over it , shower was minging. Sharp broken plastic on the wall above the sink . The window sills had a lining of mold and holes and pieces of wood missing from the window frames . The entrance door was cracked . At this point I saw red mist .Back downstairs with the luggage to que for another 20 minutes .This time I asked for the duty manager. We were sent into a side room to wait and eventually the lady came , she wanted to fob us off but I made her sit down while I explained the poor state of the rooms we had been allocated and asked her to look at the photos
Aufenthalt von 3 Nächten im Januar 2024
Antwort von General Manager am 3. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

2/10 – Ungenügend

Tariq

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Keep away
Must say one of my worse stay at this hotel staff very rude unhelpful.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 29. Jan. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,

2/10 – Ungenügend

Gary

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 3. Feb. 2024
Dear Guest, Thank you for taking the time to leave your review, we do take time each day to discuss and review all guest feedback. Kind Regards,