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Bewertungen von Aparta Hotel Roma II

2.5 out of 5
Aparta Hotel Roma II
Calle 19 de Marzo No. 103, Zona Colonial, Santo Domingo, Distrito Nacional

Bewertungen

7,2

Gut

18 von insgesamt 54 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
15 von insgesamt 54 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 54 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 54 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 54 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

7,8/10

Personal & Service

8,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Shaughn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Februar 2022

6/10 – Okay

Yves

Aufenthalt von 1 Nacht im Februar 2022

2/10 – Ungenügend

Angel

Aufenthalt von 1 Nacht im Februar 2022
Antwort von Fernanda am 7. Feb. 2022
Muy buenos dias,Ud nunca notifico ningún inconveniente durante su estadía. Nos gustaría saber cual inconveniente tuvo,así podemos mejorar..

8/10 – Gut

Lenwood

Aufenthalt von 2 Nächten im Oktober 2021

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Don’t book online, book at the hotel
Window in shower wasn’t covered. Website price was 4x the price they had posted in the lobby, kind of bothered me a bit. Had lots of rooms empty, if I had of known this I wouldn’t have booked online.
Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Always a pleasure.
I just love this hotel. Right on the heart of zona colonial and safe. The staff is great and the housekeepers are like family.
Aufenthalt von 2 Nächten im Mai 2021
Antwort von juan am 23. Juni 2021
gracias por su comentario sobre nuestro estamos siempre esperandole con los brazos abiertos

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this place. easy access to the el Conde strip! Large beds
Aufenthalt von 7 Nächten im September 2020

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Definitely needs to be upgraded. Same furniture for YEARS!!!! Staff very friendly and accommodating but again, this place neefs a face-lift.
Aufenthalt von 1 Nacht im Januar 2021

2/10 – Ungenügend

Daniele

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Desayuno pagato e non servito
Aufenthalt von 2 Nächten im Dezember 2020

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Dezember 2020

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hot water worked throughout my stay. Cleaning was consistent everyday. The wifi is not that great unless your room is in a certain area of the hotel (mostly by the elevator).
Aufenthalt von 3 Nächten im Oktober 2020

10/10 – Hervorragend

RobertG., Harlem

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always have a great stay at this hotel. They staff are very nice. The Roma is close to local bars, supermarkets, and discos. Cant wait to get back to my room 205!!!!
Aufenthalt von 6 Nächten im Februar 2020

8/10 – Gut

Kenneth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good value
The room is large and comfortable. Good value for the price. The breakfast is really good and is free. My only complaint would be that upon arrival at check-in I was told that the hotel's credit card machine is broken and that I would have to pay cash. First, I don't believe that. Second, even if true, that should have been communicated to me before I left the US so that I would have sufficient cash to pay the hotel. I was forced to check out and check into another hotel which accepted credit cards.
Aufenthalt von 4 Nächten im Juli 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the space in the hotels are great and the staff are amazin
Aufenthalt von 3 Nächten im Februar 2020
Antwort von sinonimo am 13. März 2020
We are glad that your stay there has been to your liking, we hope to see you soon.

8/10 – Gut

tairu, middletown n.y

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was very basic hotel very clean staff was very friendly
Aufenthalt von 4 Nächten im Februar 2020
Antwort von Fernanda am 12. Feb. 2020
Happy that you enjoyed your stay! Was a pleasure to have you. Until the next time! Take care!

8/10 – Gut

Joyce

Gut: Personal & Service und Komfort des Zimmers
Good hotel on a budget.
Great place when you travel with pets. Convenient location on the Conde. Hotel is showing its age but the a/c, tv and refrigerator all work fine. Staff are very friendly.
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Fernanda am 11. Dez. 2019
It´s always a pleasure having you and your lovely dog with us! Come back soon :)

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
communication was terrible room was not clean and I cant find a bottle of water in the room the Frigidaire was not plug in .
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Fernanda am 8. Nov. 2019
Good morning Has we explain to you,we dont have mini bar service available in the room,usually the customers go to the supermarket,just one block from the hotel and get the necessary. Anyways sorry for any inconvenience

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Location is excellent (for me). Service is good, reception and housekeeping. Several issues with the rooms. I think the hotel has potential, he just need a lot of renovations. Quite outdated compared to several surrounding hotel properties.
Aufenthalt von 1 Nacht im Juni 2019

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The location is excellent. Right in the heart of everything. The housekeeping and reception staff are all so nice, all shifts. There was something wrong every single day, something is broke/not working. Temporary fix was helpful and temporary but when so much other stuff is starting to have an issue, the temporary fix isn't even worth it. Wifi was iffy. TV channels are limited. Please do better.
Aufenthalt von 2 Nächten im Juni 2019

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the WiFi needs work but i do love the hotel. Cant wait to see the staff again.
Aufenthalt von 2 Nächten im Februar 2019

8/10 – Gut

Randal

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great Location
At the last minute I needed another room, and they were very accommodating.
Aufenthalt von 1 Nacht im Februar 2019

2/10 – Ungenügend

giuseppe, la romana

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
A parte la disponibilità del personale reception tutto il resto negativo a cominciare dal bar ristorante collegato all'hotel
Aufenthalt von 1 Nacht im Dezember 2018

8/10 – Gut

phillip, west palm beach

Gut: Sauberkeit und Personal & Service
Average stay at Roma 2
The staff was awesome and the room was clean. The only 2 issues I had was the power went out intermittently and the maintenance of the hotel need an upgrade
Aufenthalt von 2 Nächten im September 2018
Antwort von Fernanda am 26. Sept. 2018
Good afternoon Mr Phillip.Was a pleasure having you staying at Hotel Roma once more.We´re sorry about the power inconvenient ,we fixe it already and we give you the garantie of a our best services for the next stay! Thanks to prefer us!

10/10 – Hervorragend

Coleman

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Place, Great Value!
Great Stay! The hotel is located great & the staff was amazinh
Aufenthalt von 6 Nächten im Juli 2018
Antwort von Fernanda am 10. Aug. 2018
Thanks for your stay.

8/10 – Gut

Jorge

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Experiencias en el Roma Ii
Muy comodo y bien accesible el hotel. El personal muy amables tod@s. Tengo planes de volver a quedarme de nuevo ahi.
Aufenthalt von 5 Nächten im Juli 2018
Antwort von Fernanda am 27. Juli 2018
Nos alegra que le haya gustado su estadía. Esperamos verlo pronto.

10/10 – Hervorragend

Robert, NY

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aparta Hotel Roma 2
The Front desk person (Renalda) the dark skined house keep are so nice to me. I stay their every Feb. and May and they always give me my favorite room 203.
Aufenthalt von 5 Nächten im Mai 2018
Antwort von Fernanda am 25. Juli 2018
Always a pleasure to have you home.

2/10 – Ungenügend

Franco

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Maybe wrong room or wrong hotel?
For 3 days no hot water,toilet at last I’ve had to fix it myself,was not flushing,I’ve tried every day more the ones to get thei attention.....no luck.
Aufenthalt von 3 Nächten im Dezember 2017

6/10 – Okay

RF, Chicago

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Rf Chicago
The hotel is in a good location in Colonel Zone, near everything..Restaurants, grocery store, night club...The hotel was friendly & welcoming...The problems : I moved to three different rooms because the safes in the rooms wasn't working properly & on the final room I gave up & stayed in the room & kept things in the safe that didn't lock..2) The TV didn't work in the final room at all. 3) the shower had good hot water in the day time, but low pressure & cold at night & there was no cover on the shower head, so it just shot out..The rooms where spacious & clean..overall the place needs some upgrades & would take another chance on them in the future.
Aufenthalt von 3 Nächten im Oktober 2017

10/10 – Hervorragend

roman, dallas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great close to everything and good breakfast choic
Great location breakfast is teally good with 3 options room is very spacious and clean furniture in room very comfortable
Aufenthalt von 7 Nächten im September 2017

10/10 – Hervorragend

roman, dallas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great staff fernanda and linda are great and so is
always greatthe staff including fernanda and jenny are helpful and caring and nicole makes sure guests are happy
Aufenthalt von 3 Nächten im August 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great and Affordable
The location is perfect and the staff is super friendly. The rooms are clean and comfortable.
Aufenthalt von 2 Nächten im August 2017

8/10 – Gut

Polly, DC

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The Hotel
Expect things to be difference. The air conditioning, the safes, the furniture. The hotel is at best a 2 1/2 stars. I liked it for the price, and it was clean with large rooms. On level with some Best Western hotels in the states. The wifi worked sometimes, but the system is not designed for max occupancy with many users: however, their Cafe had excellent wifi just around the corner from hotel. Do not get a room on the street side, because it is noisy. Stayed here many times and I have no serious complaints. For the price, you pay for what you get.

6/10 – Okay

Herbert

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Moved to three different rooms during stay to address maintenance issues

6/10 – Okay

concerned, Altamta, GA

Gut: Personal & Service
Need updating
Had to go in three rooms before acceptable. First room was clean and bed not made up.

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very enjoyable the hotel is a little old but the staff is so pleasant that you hardly notice....had a wonderful trip....have plans to stay again in a week when I return to santo domingo

4/10 – Schlecht

malo, malo

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Muy malo
el personal de limpieza me robó cosas de mi maleta

8/10 – Gut

Robert, Harlem

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
3rd trip
3rd time going three: front desk woman is the best. I think her name is Renalda! ( Very Helpful and Speaks English)

10/10 – Hervorragend

Redman, Maryland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The Right Spot
As always, I enjoyed my stay in the Dominican Republic. The people are very nice, the weather is fantastic, the beach is great and night life is excellent.

8/10 – Gut

Michael, B

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel. Great location and friendly staff.
Very pleasant experience. The staff was very friendly and the location was great.

4/10 – Schlecht

Harris

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bien situé mais le petit déjeuner inclut c'est une arnaque : un seul par chambre ..

8/10 – Gut

Jerome

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Dan, Los Angeles, CA.

Gut: Sauberkeit und Komfort des Zimmers
Great location
Stayed from 4/14 to 4/19/2016. Good location. Close to shops and restaurants. Colonial Zone is walking distance.

10/10 – Hervorragend

radames, San Juan,Puerto Rico

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great hotel to start!!!
superb!! very friendly staff!! the owners are the best!! great location,good wifi,comfortable ac and beds

8/10 – Gut

phillip, west palm beach

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
solo escape
Staff was friendly and kept the hotel cleaned...

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent location
Great stay. nice hotel!

10/10 – Hervorragend

Thomas, Margate, Florida

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay here for tourism.
Was an amazing stay there. The AC was not that great but it is comfortable. IT is right off the conde so it is safe to be around. No problems at all. I would suggest this hotel if you are looking to have a central spot to visit all the nearby attractions.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel was clean, centrally located and the staff was awesome

6/10 – Okay

Darian, Rockford, IL

Gut: Komfort des Zimmers
Brother's Trip to DR
The hotel is located in a busy part of town. El Conde the old community which I knew it would be loud and busy. Had some issues with our reservations as I don't believe they have a computer system to track who reserved what. They ended up upgrading us to a nicer suite in the end at the lower rate so that worked out well. The staff is friendly, and they were prompt when we asked for things. The iron sucks tho, and we did not have cable for the first two nights (but I didn't come to the DR to watch tv). Overall, I would stay there again but don't expect too much considering.

2/10 – Ungenügend

ERIC, NC

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Don't stay here..RipOff's!!
i stayed at this hotel and they are rip off's..I reserved the room online and had agreed to pay cash upon check-in and they still wanted to charge taxes..been staying in Dominican Republic for ten years and always pay cash and no taxes and sometimes get cheaper rate for paying cash..complained to owner and he just let his staff speak for him and said nothing..then sat in hotel lobby to use Internet while staying there, they did the same to other customers..my friends arrived days before me and paid cash and no taxes and showed the staff the receipts for what they paid, they just looked surprised..no other hotels operate like that..greedy staff/ owner

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Hot water was an issue. Evening staff need more training