2/10 – Ungenügend
Karen, Cedar hill
Mit dem Partner gereist
14. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me and my husband planned on staying here until we had such a terrible experience the first day first night. First the AC in the room did not reach the restroom therefore the restroom was extremely hot. Second the bed was extremely hard, maybe not a deal breaker for some but it’s was almost like laying on the floor. Third when we planned on going to sleep after ignoring and trying to just make the best out of all the issues, the head board of the bed was covered in ants which to our surprise we moved the bed and underneath was full of ants as well. Not to mention in order to contact the staff we had to text the girl on WhatsApp which was extremely inconvenient since she was already home which we did not know and we didn’t wanna inconvenience someone while they are at home. Another thing the place had a really dirty pool which in the pictures looked better than in person. They also advertised for a private beach experience but when we arrive we were told that we couldn’t swim since the beach was very rocky and waves were strong, which one fine but that was one of the reasons we stayed there since we wanted that experience. Overall it was very uncomfortable and inconvenient and me and my husband had to contact Expedia so get moved the first day we arrived because the experience was already so bad and dull.
Karen
Aufenthalt von 9 Nächten im April 2024