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Bewertungen von San Agustin Apartments

3 out of 5
San Agustin Apartments
200 C. San Agustín, San Juan, San Juan

Bewertungen

9,0

Wunderbar

100 von insgesamt 144 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
25 von insgesamt 144 Gästebewertungen haben eine Bewertung von 8 - Gut" "
10 von insgesamt 144 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 144 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 144 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Uwe

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2023
Antwort von gm am 19. März 2023
Dear Uwe, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

8/10 – Gut

Adele

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Love the communication and friendly the safe were. It was a great stay !
Aufenthalt von 3 Nächten im Mai 2024
Antwort von gm am 13. Mai 2024
Dear Adele, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Robert

Aufenthalt von 3 Nächten im April 2024
Antwort von gm am 13. Mai 2024
Dear Robert, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Daniel Thomas, Chagrin

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great property only thing i would hvae liked was a microwave in the room
Aufenthalt von 5 Nächten im März 2024
Antwort von gm am 1. Apr. 2024
Dear Daniel Thomas, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everyone was extremely friendly. Bakeries on the street were delicious. If your a cat person they come to say hello.Bodega across the street. Looks are deceiving they are improving the entire area. But this is great. The ST Agustin apartments was safe n comfortable I will come again. Staff was very nice.
Aufenthalt von 7 Nächten im März 2024
Antwort von gm am 1. Apr. 2024
Dear Sandra, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Michelle Lynne

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Another great stay! Thank you!!
Aufenthalt von 6 Nächten im März 2024
Antwort von gm am 1. Apr. 2024
Dear Michelle Lynne, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

8/10 – Gut

Shannon, Jesup

Mit einer Gruppe gereist
Property was in a great location, we walked around to several restaurants and bars. We were staying prior to our cruise, although you can walk to the port, it would not have been feasible with luggage. We booked a shuttle to take our group. The property, or at least the apartments we were provided are very worn, they were clean and comfortable, but we did not stay in anything reassembling the beautiful pictures that were shown. With that being said, it met our needs and we would stay again.
Aufenthalt von 2 Nächten im März 2024
Antwort von gm am 1. Apr. 2024
Dear Shannon, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Letania

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property was nice and clean, and the location was a plus for the plans we made for our trip.
Aufenthalt von 4 Nächten im März 2024
Antwort von gm am 26. März 2024
Dear Letania, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Tim, Dixon

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent property in an amazing neighborhood!!! There is a small bodega, a bakery, several restaurants, and a gas station within a block of the property. They have their own off street parking lot with night time security. The communication is great with staff and they are very helpful with any questions you might have. Excellent place to stay.
Aufenthalt von 6 Nächten im März 2024
Antwort von gm am 26. März 2024
Dear Tim, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

8/10 – Gut

Sofia, Houston

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The apartment is conveniently located near Old San Juan and has a bakery next to it along with a bodega across the street. There is also a restaurant across the street that has breakfast. We had the top level apartment which was very spacious and we had views to the port and an area to sun bathe as needed. The rooms were spacious and beds are very comfy. The only reason I gave it 4 stars is because there is no elevator and we had to walk 4 flights of stairs with bags.
Aufenthalt von 4 Nächten im März 2024
Antwort von gm am 26. März 2024
Dear Sofia, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Jon

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We liked everything about this stay. Staff was super friendly and accomidating. Wonderful communication throught our entire stay. Room was nice and cool and very comfortable. Walked all over the area and was perfect for our couple of day stay before we boarded our cruise.
Antwort von gm am 26. März 2024
Dear Jon , Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

2/10 – Ungenügend

Latisha De

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Would never stay here the bathroom toilet over flooded the water turns cold after like ten minutes in shower like if your times no microwave and no bathtub not good for little ones I also went to wash and there washers flooded the basement water everywhere me and another customer were there and clothes were left soaked that we had to pay for
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Franklin Rivera am 15. Mai 2024
Dear Latisha, We are left both confused and concerned after reading your review. Our 150 year old building is newly renovated but the city has it's limits in reference to some details. We specifically ask our guest to be mindful of what they flush down the toilet in order to prevent this type of issue from happening. We are sorry to read that our suggestions were ignored and lead to inconvenience which we fixed after they were communicated.We are not clear in reference to your narration of issues with the washers and dryers but it seems that the focus of your stay was water related and nothing else was of importance. Regardless, we would love to have the opportunity to discuss with personally with you. Please feel free to reach out at your soonest convenience.We are in the business of creating wonderful experiences for our guests to enjoy and this review shocks us. We would love to better understand the situation and prevent this from happening to other future guests.Thank youFranklin RiveraGeneral ManagerSan Agustin Apartments a San Juan 901 Property

10/10 – Hervorragend

Lina

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
All the processes was really simple, since booking to the checkout was easy, the apartment was really clean and comfortable.
Aufenthalt von 4 Nächten im März 2024
Antwort von GM am 21. März 2024
Dear Lina, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Nandini

Gut: Sauberkeit und Zustand der Unterkunft
The apartments are very well equipped (eg kitchen, first aid, tv, wifi, coffee) & maintained. Property is within walking distance of OSJ. Staff is friendly and helpful.
Aufenthalt von 4 Nächten im März 2024
Antwort von GM am 18. März 2024
Dear Nandini, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Marina

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I loved our stay at St.Agustin! The apartment was large for our small family stay, we had a kitchen and two separate bedrooms and wifi. There is also a co-working space with a small coffee machine and a great bakery next door. We had constant communication from the front office team with security guard information and suggestions of things to do during our trip. The location is far enough from everything to feel local, but close enough to walk to Old San Juan and the beach and Uber to Condado for less than $10. Also, they have a book of improvements they've made to the neighborhood in the co-working space and it's an amazing before and after view of where the space will be in the future.
Aufenthalt von 3 Nächten im März 2024
Antwort von GM am 8. März 2024
Dear Marina, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Falissia

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property is beautiful , authentic and super safe. There is plenty of things to do around and the staff is super welcoming and on top of things when it comes to customer satisfaction.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von GM am 4. März 2024
Dear Falissia, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

8/10 – Gut

Steve

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 4. März 2024
Dear Steve, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Loni

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Was very happy with stay overall! Hoping to visit Puerto Rico again, and would definitely stay again!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 28. Feb. 2024
Dear Loni, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

8/10 – Gut

Humberto

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Very basic, no-frills property, that is a great base to explore San Juan or Puerto Rico in general. The place is clean and safe, management is very responsive and efficient. The full kitchen comes in very handy and the free parking next door is a very useful feature in this part of town. Just don't expect any luxury (which is reflected in the price). This is an older property so it has no elevator, be prepared to climb some steep stairs (they do disclose this in advance). All in all a nice, safe place to be your home base while you explore Puerto Rico.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Humberto, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Kayla

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Wonderful experience definitely would come back
Aufenthalt von 6 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Kayla, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

6/10 – Okay

Angela

Gut: Sauberkeit
Aufenthalt von 4 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Angela, Thank you for sharing your feedback. Your review means a lot to us. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Juan Jose

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It’s a nice apartment in a safe area . You can walk to the tourist areas in Old San Juan. Also what I liked is the parking.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Juan Jose, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Angelo

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great customer service!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von GM am 27. Feb. 2024
Dear Angelo, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

8/10 – Gut

Nikita

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Nikita, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

8/10 – Gut

maryse

Gut: Sauberkeit und Zustand der Unterkunft
Nous avons apprécié la cordialité et la serviabilité des hôtes. Également, la proximité de la vieille ville. Par contre, il n’y a pas souvent d’eau chaude pour la douche.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Maryse, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Barry

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great communications. Excellent and very friendly staff. Would stay in one of their properties again. Easy access by long walk or fast uber to old San Juan, Condado, etc.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Barry, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Domingo

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Tranquila y segura, limpia y empleados amables
Aufenthalt von 3 Nächten im Februar 2024
Antwort von GM am 27. Feb. 2024
Dear Domingo, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Purcell

Gut: Sauberkeit und Zustand der Unterkunft
Love this property. Friendly staff and very clean room. This was my second time staying at this property.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von GM am 27. Feb. 2024
Dear Purcell, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

6/10 – Okay

Mousa

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Let's start with the good experience. The bedrooms are clean and comfortable beds. The bads, first day we did not have hot water and the hot water is heated by solar panels. So if there is no sun, you know what to expect. The laundry facility is in bad condition. It was flooded with water when we had slight rains. There were two washing machines that are not functional and we ended up wasting more money and getting clothes that are not dry. We had to take them to a laundromat to be washed and dried again. The washing machines should be fixed or removed. Given how much I paid for my stay, I definitely will not come again and there are much better places around the area with the same cost.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von GM am 13. März 2024
Dear Mousa, Thank you for sharing your feedback. Your review means a lot to us Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Heidi

Gut: Sauberkeit und Zustand der Unterkunft
Antwort von GM am 27. Feb. 2024
Dear Heidi, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Ron

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
San Juan Rocks
Great people and fun area in a quaint and mostly quiet place
Aufenthalt von 3 Nächten im Januar 2024
Antwort von GM am 27. Feb. 2024
Dear Ron, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

6/10 – Okay

Luis, valley stream

Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von GM am 27. Feb. 2024
Dear Luis, Thank you for sharing your feedback. Your review means a lot to us. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Rachel

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Great communication!
First of all, every single staff member we interacted with was beyond friendly and accommodating! Communication is 1,000% better than any rental I’ve stayed at before. They do an amazing job via WhatsApp. Apartment is spacious and A/C was strong and appreciated. Everything was super clean. We arrived around 2am, and we were a little nervous about the area when we first got there. They have security on site, the property is gated, and we felt totally safe during the day (two females). We walked the 15 mins down to Old San Juan a few different times, once at night. I do want to point out that this is not going to be the same experience as staying at a typical hotel. The floors are cement/tile and you can definitely see the age of the building in the walls/ceiling. I was a little bit worried about bugs, but never saw a single one during our four night stay. A few other notes - we drank the water from the faucet the first night but were told later that it wasn’t recommended. They ask that you don’t flush your toilet paper due to older plumbing. This was a new one for me! The Mallorca at the bakery right next door is definitely recommended! Lots of stray cats in the area. One made a habit of greeting us at our door each morning. In all, we would stay here again!
Aufenthalt von 4 Nächten im Januar 2024
Antwort von GM am 27. Feb. 2024
Dear Rachel, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Mary

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff were sooooo welcoming and provided lots of great information on things to do and eat! All of the staff!
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von GM am 27. Feb. 2024
Dear Mary, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

6/10 – Okay

Terri

Apt 16: I really hate to give it this rating, but
Let me begin by saying that I appreciate how they are improving the PDT neighborhood. I'll start with the Positives of our experience: Staff communicated quickly via WhatsApp, free parking was easy, apartment was conveniently located to Old San Juan and beaches, near bodega and bar and amazing food truck (Misfit Kitchen), A/C worked great, laundry room was useful, sweet kitties around. Now for the Negatives: Based on the photos of the property, we thought the apartment would have a balcony. Upon arrival, the staff stated that I had requested a ground floor apartment. I absolutely did not, and there is no reason that I would have, and I said so. So we did not have a balcony. Also based on the photos, I saw there was a rooftop terrace, but we were not allowed access to it because we had that ground floor apartment. (???) Now to the bathroom...the shower water pressure was almost non-existent...and although a repair man was sent quickly, he only replaced the shower head which made no difference in the pressure once he left. However, he did repair the towel rack that fell off the wall. After that, the toiletries holder fell off the wall and the light toggle switch stopped toggling, but we just lived with those issues and did not complain anymore. It was the holidays and we could live with it. So in conclusion: I would definitely recommend this property (La Ferreteri), I just wouldn't recommend this particular apartment as it was a disappointment inside and out. Sincerely.
Aufenthalt von 10 Nächten im Dezember 2023

10/10 – Hervorragend

Matthew

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We really enjoyed our one-week stay. The apartment was clean and spacious, and parking was super easy - we always got a spot right in front of the building - which made doing daytrips outside San Juan a breeze. Old San Juan is an easy walk away, and the neighborhood just around the property seems to be up-and-coming with new bars and restaurants. Loved that we were less than 20 mins on foot away from Escambron beach. Overall, a great stay!
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von GM am 27. Feb. 2024
Dear Matthew, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Rebekah

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Great stay
Our family had a nice stay at la ferreteria. It was a little confusing to find at first, but the signs and communication via WhatsApp was helpful. Walking distance to old San Juan. Some of the nearby streets were sketchy but the people are very friendly and welcoming. The apartment was clean, beautiful, and comfortable. The AC units were nice! I hope they pave the parking lot as we had a flat tire.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von GM am 27. Feb. 2024
Dear Rebekah, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Elisabeth

Gut: Sauberkeit und Komfort des Zimmers
Highly recommend La Ferretería
La Ferretería was lovely, spacious, and they had a great team and lots of nice amenities on site. It’s a little ways into the main part of Viejo San Juan but a nice 1-mile walk or a quick cab ride away.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von GM am 27. Feb. 2024
Dear Elisabeth, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

8/10 – Gut

Chheang

Mit der Familie gereist
Gut: Sauberkeit
The guests service was quick to respond back to my issues. Miguel and the team was very professional, nice, and courteous. I enjoyed my stay and the location wasn’t to far from major attractions.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von GM am 27. Feb. 2024
Dear Guest, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Li

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great choice for stay! really bog room and inner design. Also, they have really enthusiastic staffs.
Aufenthalt von 2 Nächten im November 2023
Antwort von GM am 30. Nov. 2023
Dear Li, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

8/10 – Gut

New York

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Staff is incredibly helpful and the space is very welcoming. They have created amenities for visitors to enjoy their time in San Juan
Aufenthalt von 4 Nächten im November 2023
Antwort von GM am 20. Nov. 2023
Dear Guest, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

6/10 – Okay

Richard, Miami

Aufenthalt von 4 Nächten im November 2023
Antwort von GM am 5. Dez. 2023
Dear Richard,Thank you for allowing us to form part of your recent visit to San Juan. We are left a bit confused by this review since we didn't receive any negative feedback during your stay. Needless to say, it was a pleasure to host you. Thank you for choosing San Agustin! Warm Regards, Franklin Rivera General Manager at San Agustin Apartments San Juan 901

10/10 – Hervorragend

Susana

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 5 Nächten im November 2023
Antwort von GM am 13. Nov. 2023
Dear Susana, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Tonya

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von GM am 24. Okt. 2023
Dear Tonya, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Bernardino Carrillo

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great experience. Communication with host was exceptional which made things even more appealing. Will definitely recommend to friends/family.
Aufenthalt von 8 Nächten im Oktober 2023
Antwort von GM am 19. Okt. 2023
Dear Bernardino, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Reagan

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This property worked out perfectly for our group. We had a great time.
Aufenthalt von 4 Nächten im August 2023
Antwort von GM am 12. Sept. 2023
Dear Reagan, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Lisette Cosme

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Comfortable
Aufenthalt von 6 Nächten im September 2023
Antwort von GM am 12. Sept. 2023
Dear Lisette, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Jordan

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It felt like I was a part of the culture there! The staff was amazing. There is a gate that locks the whole complex up, which is reassuring. Everything was about 10-20 minutes traveling in a car too! 10/10 experience truly!
Aufenthalt von 6 Nächten im August 2023
Antwort von GM am 8. Sept. 2023
Dear Jordan, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Kimberly, McDonough

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Absolutely love this property. Communication with staff was excellent! I will definitely book again.
Aufenthalt von 4 Nächten im August 2023
Antwort von GM am 6. Sept. 2023
Dear Kimberly, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901

10/10 – Hervorragend

Naila

Aufenthalt von 5 Nächten im August 2023
Antwort von GM am 31. Aug. 2023
Dear Naila, Thank you for sharing your feedback. Your review means a lot to us and we are delighted to know that you enjoyed staying here almost as much as we enjoyed hosting you. Thank you for allowing us to form part of your recent visit to San Juan and we hope to have you back soon and often. Warm Regards, Franklin Rivera General Manager San Juan 901