Thank you for the feedback

Thank you for the feed back!

Thank you for the feed back!

Thank you for the feed back!

Thank you for the positive feedback. We hope to welcome you back soon and we send you all our best regards.

thanks for the positive feedback. best regards

Thank you for the good score. Waiting to have you again soon in our hotel we send you all our best regards, the staff and the fmaily

thank you for providing a review. Kind regards

Thank you for your review. We hope to welcome you again soon. All our best regrads, the staff and the family.

Thank you for the great score! Kind regards, the staff and the family

Dear Frank, we needed lots of time to find the words to reply to you comment. We spoke each other with all the departmants. We are surprised from this comment because you never ask for any services except for an extra pillow. About our Hotel: yes, it's the oldest one , we start welcome people on the 1919 and we are the same family running the business! About the staff: our staff work with us from years and we work with the high school for summer stage. We are sorry if you didn't like our Breakfast, we normally receive lots of compliments. Our traditional Breakfast, served in our panoramic Restaurant Le Terrazze overlooking the valley, is a "Continental Breakfast". On our free Buffet you have salty or sweet things as: different kind of bread and panini, cooked ham, salami, cheese, scrambled eggs and boiled eggs, bacon, fresh vegetables and fruits, pastries, croissant, home made cakes, cereals, yogurt, butter, marmalade, jam, honey and and chocolate cream. To drink we serve: water, coffee, milk, tea, hot chocolate and fruit juice. We have a self service coffee machine and asking we can prepare you espresso and cappuccino at the bar! We also have the corner with gluten-free products. All this is included in the price of the room. We fill the Buffet from 7:30 to 9:45 ENDING TIME FOR BREAKFAST. If you arrive later that this time maybe the Buffet will not be full and maybe some table of the breakfast room were to replaced. About the location: we are exactly into the center of the town so we have objective the best position of all San Gimignano hotels but maybe you prefer another Hotel so you have to ask to go there and not come here thinking to be there. About the room: you ask for a single room with queen bed and this is what we gave you. If you had different request you could advise us. Regards. The staff and the family.

Dear guest, please accept our excuses. We noted your complaint and we will solve the problem as soon as it possible. All our best regards, Hotel la Cisterna

Sehr geehrte Erwin, vielen Dank für ihre freundliche Rückmeldung zu Ihrem Aufenthalt im la Cisterna Hotel. Vor allem Ihr Feedback über die Lage, die wunderbare der Blick, das sehr gute Frühstücksbuffet und die Service. Wir freuen uns Sie schon bald wieder in San Gimignano begrüßen zu dürfen. Herzliche Grüße Das Personal und die Familie von Hotel la Cisterna

Liebe Irina, vielen Dank für Ihre gute Meinung über unser Hotel. Wir hoffen, Sie bald zu sehen, Mit freundlichen Grüßen, die Familie und das Personal im Hotel Cisterna

THANK YOU FOR THE GREAT FEEDBACK!

thank you for the feedback

Thank you for the feedback

Thank you for the feedback

thank you for the feedback

thank you for the feedback

thank you for the feedback

thank you for the feedback

thank you for the feedback

Thank you for the feedback

Thank you for the feedback

Thank you for the feedback

Thank you for the feedback

Thank you for the feedback

Thank you for the feedback