The hotel location is really pretty, close to beach and dunes. The resort is well organised, staff is mostly friendly, the hotel park was really huge and beautiful.
The breakfast was rich although sometimes the quality of food could definitely be better, especially for the dinner: meat, chicken, even the jabon iberico was tasting really bad, impossible to eat. You could immediately feel that it's of very cheap quality. Even for a "free" dinner they should keep a certain quality. I'd prefer to pay something for it than to eat crap.
On the up side were the well maintained three swimming pools that were evenly distributed over the area so that none was ever crowded, nice. There were two restaurants for which reservations were needed, one was always closed for some reason while we were there, to the other we went. There the food quality was really good actually. Only the friendliness and the professionalism (waiting times etc.) could be better there.
On the down side was the long way from the hotel to the beach and the center of Maspalomas, you had to go around the entire hotel area which is behind fences because there are only two entrances, one to the parking lot, one to the beach. Why not have a third one close to the Faro? Impossible to understand why they do not think more customer friendly.
Another, smaller thing was the automatic light in the bathroom which is so stupidly done that it was switching off at least 5 times on a every visit to the bathroom...
