Water kept being interrupted, intermittent electricity black outs, warm water comes and goes, no pressure, loud ac, too many mosquitoes, cockroaches, got double charged on checkout, staff was nice, but theres no quality assurance to back it up. Guest service took 5 hrs to send tech for AC and had to move rooms at 10pm coz couldnt stand heat and noise. Jacuzzi dirty and hot water didnt worked as expected. I expected a lot more. Food was nice, location on, pool is fine. I loved that theres no music or entertainment, i could relax when out. We can do better if we take care of basics ops