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Bewertungen von Copthorne Hotel Manchester Salford Quays

4 out of 5
Copthorne Hotel Manchester Salford Quays
Clippers Quay, Salford Quays, Salford, England

Bewertungen

8,0

Sehr gut

389 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
351 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
150 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
69 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
47 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,8/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Simran

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location of hotel, friendly staff
Aufenthalt von 4 Nächten im November 2023
Antwort von Raj Singh am 9. Dez. 2023
Dear Mr. Simran ,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

8/10 – Gut

Jon

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice views
Very nice position and views. Very friendly statt
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Chris am 2. Nov. 2021
Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback, particularly on our location alongside the Quays. We are delighted that you enjoyed your stay with us and hope that you will stay with us again on your next visit to Manchester. Kind Regards, Chris Thomson | General Manager

8/10 – Gut

Peter

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Alles in einen ein tolles Preis Leistung Angebot
Für Manchester verhältnisse ein tolles Hotel mit schönen grossen zimmer mit kühlschrank Parkplatz direkt vor der Haustür Internet ist auch okay Beim Frühstück ist allerdings noch luft nach oben aber der cafe ist super
Aufenthalt von 3 Nächten im Februar 2020
Antwort von Chris am 19. Feb. 2020
Dear Peter, Thank you for your review posted after your recent stay. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back for any future visits. Kind Regards, Chris Thomson | Operations Manager

8/10 – Gut

Kay

Gut: Sauberkeit und Personal & Service
Es war etwas abgewohnt aber freundkich und sauber.
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von Chris am 9. Jan. 2020
Lieber Kay, Vielen Dank für Ihre Antwort auf die Umfrage, die Sie nach Ihrem letzten Aufenthalt erhalten haben. Wir bedanken uns für Ihre Bewertung und Kommentare und freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir haben ein Arbeitsprogramm für die Renovierung und geplante Aufrüstungen der Immobilie in den kommenden Monaten. Wir freuen uns, Sie bei zukünftigen Besuchen wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Chris Thomson | Operations Manager

8/10 – Gut

Samantha

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location is fab, out of hustle and bustle but walkable to city centre
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Danny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ken Ellington am 26. Mai 2024
Dear Danny,Thank you so much for your kind feedback. I am delighted to read that everything was perfect during your stay.We all hope to have the opportunity to welcome you back in the near future.Kind regards,Ken Ellington General Manager

8/10 – Gut

Ian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im April 2024
Antwort von Ken Ellington am 26. Mai 2024
Dear Ian,Thank you so much for your kind feedback. I am delighted to read that everything was perfect during your stay.Kind regards,Ken Ellington General Manager

8/10 – Gut

Nicola

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Hotel lobby was lovely, bar was nice, friendly staff. Room was very dated, slightly shabby but spacious, bed was very comfortable, shower was good but again very dated, we personally think both bathroom & bedroom needs air con. Overall we would stay here again as everything we needed was in close proximity within walkinging distance, metro service & motorways.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ken Ellington am 20. Mai 2024
Hi Nicola,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Ken Ellington General Manager

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Brilliant hotel very friendly service great room great view will definitely go back
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ken Ellington am 20. Mai 2024
Dear Chris,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Ken Ellington General Manager

8/10 – Gut

Lindsey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a nice stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ken Ellington am 19. Mai 2024
Hi Lindsey,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Ken Ellington General Manager

8/10 – Gut

Adrian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nothing specific. Generally satisfactory. No complaints.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ken Ellington am 19. Mai 2024
Hi Adrian,Thank you for taking the time to review your stay. Great to see you have enjoyed your stay with us and I look forward to welcoming you back in the near future. Kind Regards Raj SinghGeneral Manager

6/10 – Okay

Lars

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ken Ellington am 19. Mai 2024
Hi Lars,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Ken Ellington General Manager

6/10 – Okay

Sandra

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The hotel needs updating, no air conditioning in the room and the furniture was worn and looked tired. The shower next door was very loud made high pitch noise thought it was the fire alarm at first. I wouldn’t say it is a 4 star hotel I wouldn’t even say it was 3 star!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hassan Nazeim am 6. Mai 2024
Dear Ms. Sandra,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Hassan NazeimFront office Manager

8/10 – Gut

Neil

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed for the night for proximity to Old Trafford. Very easy 15 min walk to/from stadium. Rooms got everything you need. Good breakfast. Plenty car parking which is free.
Aufenthalt von 1 Nacht im April 2024
Antwort von Raj Singh am 28. Apr. 2024
Hi Neil,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

6/10 – Okay

Peter

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Very tired decor/furniture in rooms
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Ursula

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Reception staff very friendly and helpful. Room was very clean and comfortable, though a little dated for the price.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Raj Singh am 13. Apr. 2024
Dear UrsulaThank you very much for taking the time to share your feedback following your recent stay with us at The Copthorne. We genuinely value and appreciate your feedback and are very happy you enjoyed your experience with us.I am delighted to read that you felt well cared for by our great team of service professionals and that you appreciated the recommendations from the staff and our breakfast offerings. Thank you also for your compliments on the bedroom.It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback.We very much look forward to welcoming you back to The Copthorne in the near future.Kind Regards,Raj SinghGeneral Manager

8/10 – Gut

Denise

Gut: Personal & Service
Needs updating, decor and furniture a little tired.
Aufenthalt von 1 Nacht im April 2024
Antwort von Raj Singh am 13. Apr. 2024
Dear Denise,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 – Gut

Adedotun, Ashtead

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dinning area was small. Hot water ran out in the hot water dispenser. A lady had to come out with a bucket of hot water and pour it in. I was abit taken aback by that.
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Lorraine

Aufenthalt von 6 Nächten im März 2024
Antwort von Raj Singh am 6. Apr. 2024
Hi Lorraine,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

10/10 – Hervorragend

Holly-Anne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely quiet stay! Parking was easy to get to. Lovely comfy beds for a great night sleep.
Aufenthalt von 1 Nacht im März 2024
Antwort von Raj Singh am 29. März 2024
Hi Holly-Anne,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

4/10 – Schlecht

Balbinder, Sully, Penarth

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
Shower didn’t work and the cold tap didn’t work in bath.
Aufenthalt von 1 Nacht im März 2024
Antwort von Raj Singh am 29. März 2024
Dear Balbinder,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

6/10 – Okay

Alison

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Hotel decor is quite old (looks as though it hasn't been refurbished since the 1980s); bathroom extractor fans don't work - clearly a known issue as they have signs reminding guests to keep the doors closed so the steam doesn't trigger the fire alarm) Restaurant menu is limited - same options available in the bar, I would have liked to see a fish option (not just meat & vegetarian dishes(
Aufenthalt von 1 Nacht im März 2024
Antwort von Raj Singh am 26. März 2024
Dear Alison,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 – Gut

Shaun

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good hotel for the price Great view from room
Aufenthalt von 1 Nacht im März 2024
Antwort von Raj am 2. Apr. 2024
Dear Mr. Shaun,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 – Hervorragend

Alicita

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Small,cozy, close to old Trafford. Great breakfast and close to transportation
Aufenthalt von 4 Nächten im März 2024
Antwort von Raj Singh am 18. März 2024
Dear Ms.Alicita,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 – Hervorragend

Paul

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great transport links, nice staff and a good breakfast. All very reasonably priced. Recommended.
Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Robin

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

ryan

Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Richard

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Tired bedrooms; tepid showers.
The hotel is in a good location in Salford Quays overlooking the water and close to a Metrolink station but the bedrooms, particularly the bathrooms, are tired. In both my room and my brother’s room, the thermostatic temperature controls were not working properly on the showers so only tepid water was available.
Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

carol

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Hotel needs refurbishing. Staff very friendly
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Raj Singh am 25. Feb. 2024
Hi Carol,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

6/10 – Okay

richard

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
This was an interesting area of Manchester over all and we enjoyed being able to comfortably walk to other areas of the Quay's. However, the hotel itself was a little shabby,certainly in need of an update in the rooms. The bar area was small and expensive with the constant annoying supermarket noise playing in the background. The parking was an added expense but convenient. Staff were friendly and helpful.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Raj Singh am 22. Feb. 2024
Hi richard,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

4/10 – Schlecht

Balbinder, Sully, Penarth

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Julie

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sam kenny am 22. Feb. 2024
Hi Julie,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

2/10 – Ungenügend

Muhammad

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad experience! Not staying here again
One of the worst experiences I’ve had as a frequent traveler, the website shows the new rooms however I was given a very old out dated room where the wash basin didn’t have a mixer, had two separate hot and cold taps and I’d either burn my hands or freeze my hands after using the taps. The bedrooms very very outdated, breakfast was very average for the price I paid. After I requested a room change the management did not followup and eventually I had to book another room in a different hotel with no refund. No shampoo or body wash provided.. Over all a bad experience not staying here again.
Aufenthalt von 2 Nächten im Februar 2024

4/10 – Schlecht

Karen

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Raj Singh am 21. Feb. 2024
Hi guest,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

2/10 – Ungenügend

Alex

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Awful Stay
Stayed here in the past and had a good experience, but this was different. The receptionist on check in was downright rude and unpleasant, making us feel very unwelcome. The room was clean, but the bathroom was dated. The shower only had one temperature- scolding hot- and the dial to change it was broken. Service in the bar was nice, but the food was terrible.
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
OK but could use an update
Hotel was ok - a bit dated and could do with updating. Mattress not terribly comfortable and shower was a bit old-fashioned. We waited in the bar for someone to serve us, but despite ringing the bell noone turned up so we gave up. On the positive side, location was great - very handy for Media City and tram into the city. No problems parking and easily accessible from the motorway.
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Lynn

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Ideal for what we beeded
It was ideal for what we needed we were there from 5pm till 10am so we could watch a gig in the O2 Victoria Warehouse
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Callum

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was great, we weren’t originally meant to stay here but were pleasantly surprised with the last minute availability. The staff were lovely too
Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Geoff

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Hotel was in a good location for transport links into Manchester and Salford Quays.Staff were friendly and the service was great.However the room was dated and the furniture was shabby.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Raj Singh am 13. Feb. 2024
Hi Geoff,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The corridor and my room had a very distinct smell of damp. There was also a leak under the sink in the bathroom which meant I had to leave towels on the floor. On checkout the receptionist didn't ask if I enjoyed my stay. I don't feel this hotel deserves it's 4 star status at all.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Raj Singh am 13. Feb. 2024
Dear guest,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

6/10 – Okay

Andrew

For a 4* hotel, my room did not match my expectations. Curtains did not close properly, missing some curtain rings. The desk chair desperately needed re stuffing or replacing. Could only find 2 sockets. Cracked tiles in the bathroom, with others coming off the wall. Cold sink tap that needed extreme pressure to turn off. I can’t imagine when this room was last refurbished , the carpets & furniture looked very tired. Bed was very comfortable & staff very friendly.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Raj Singh am 13. Feb. 2024
Dear Andrew,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 – Gut

John

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
enjoyed our stay - near Manchester media city
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Raj Singh am 9. Feb. 2024
Hi John,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 – Hervorragend

Ian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
The Hotel is very conveniently situated for the local tram services. The room was very clean with a comfortable bed (pillows were a little thin though). A great choice of items was available at breakfast. Will defintely stay here again.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Raj Singh am 9. Feb. 2024
Dear Ian,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

8/10 – Gut

Angus

Gut: Sauberkeit und Zustand der Unterkunft
Good price for money
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Raj Singh am 9. Feb. 2024
Hi Angus,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 – Hervorragend

Teres

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brilliant
My husband and I have had the most wonderful stay! The hotel was beautiful! The pictures don’t do it full credit. On the way to Manchester from Devon I was notified of a new job. As it’s in a college there was a lot of paperwork. As I didn’t have a printer, I went to reception & explained to Sam. He was so kind! He printed out the paperwork for me, stapled it together & when u went to thank him, I explained I was nervous about the job, he gave me the most supportive advice. The staff were all fantastic but I have to say in the time we spent, Sam was an absolute credit to the hotel! We used all the services & all the staff were great but Sam has a little place in my heart now. We will absolutely return. We had a room overlooking the Salford quays, it was all absolutely fantastic. Best place we’ve stayed in years. Gorgeous place, ideal area. Staff are outstanding ( especially Sam) had the best time.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Raj Singh am 9. Feb. 2024
Dear guestThank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with Sam and he was delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 – Hervorragend

Maureen, Carlisle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly, welcoming staff, efficient and speedy check-in.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Raj Singh am 9. Feb. 2024
Hi Maureen,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 – Hervorragend

Dan

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Raj Singh am 9. Feb. 2024
Hi DanThank you for taking the time to review your stay. Great to see you have enjoyed your stay with us and I look forward to welcoming you back in the near future. Kind Regards Raj SinghGeneral Manager

10/10 – Hervorragend

Graham

Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Brian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Decent hotel.
Decent enough hotel, reception area and restaurant were very nice and the bar was smart. Room decoration was perhaps a little tired but a very good quality bed and good sized room and bathroom. Two chairs to sit on. Had a waterfront view which paid-off for us since we like a view. There was a buffet breakfast with a huge variety, but the coffee could have been better, ingredients used were good quality, I prefer a proper sausage which I got. It is walkable to the Lowry. The staff at the hotel were lovely, really helpful and most polite. Would happily go there again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Raj Singh am 9. Feb. 2024
Hi Brian,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

10/10 – Hervorragend

Olatunji

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I LOVE THE HOTEL SERVICE AND THE ENVIRONMENT
amazing
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sam kenny am 9. Feb. 2024
Hi Olatunji,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager