Steigenberger, Sahara-Wüste

"Hatten wir leider keine Zeit "

"Absolutely fantastic stay! The rooms were spotless, and the view of the Nile River and the city was simply breathtaking. The service staff were incredibly friendly, welcoming, and always ready to help with a smile. The breakfast was exceptional, with a wonderful selection that included delicious traditional Egyptian dishes. Everything about the hotel created a warm and relaxing atmosphere that made the stay truly special. I have stayed in many hotels around the world, but this was definitely one of the highlights. I sincerely hope I’ll have the chance to visit Cairo again—and if I do, I would absolutely stay at the Sheraton again without hesitation!"

"Viel zu groß "

"Unbekannt"

"Preis/Leistung und Service/Freundlichkeit stimmte für uns nicht. "

"Zimmer groß, nicht ganz neu, aber komfortabel, Frühstück günstig mit Loungezugang dazugebucht. Am besten ist der Gang zum Terminal 3. "

"amazing wow"

"Sauberkeit hatte viel Luft nach oben. Die Lage in Heliopolis ist für Sightseeing zu weit (Innenstadt 30 min, Gizeh 60 min). Rooftop Pool nicht beheizt und je nach Wind Kerosin vom Flughafen. Keine alternativen Restaurants in der Nähe. Preisniveau der Hotelrestaurants für ägyptische Verhältnisse eher hoch und nicht besonders gut. Personal überwiegend freundlich bemüht. Zimmer besser nach hinten raus, die Straße ist zu laut."

"I recently stayed at Jollie Hotel and had a very mixed experience. Starting with the positives: Some of the staff were genuinely beyond amazing — warm, attentive, and truly welcoming. The salon experience was excellent, with great service and professionalism, and the Italian restaurant stood out for its lovely customer service and overall pleasant atmosphere. These moments really showed the potential of the hotel. Unfortunately, there were also some frustrating issues that took away from the stay. The internet did not work in the room at all, which was a major inconvenience, especially for anyone needing to work or stay connected. While some staff were wonderful, middle management was extremely unhelpful when issues were raised. There also seemed to be a woman going around regularly asking guests how they were, but it felt very performative — when concerns were actually mentioned, there was no follow-up or genuine interest in resolving them. One particularly uncomfortable moment was around the coffee machine. Everyone was freely taking coffee, but when I took one, the manager came and took it away from me, which felt unnecessary, embarrassing, and inconsistent. Overall, the hotel has great people at the ground level and some strong service points, but inconsistent management, lack of accountability, and basic issues like unreliable Wi-Fi seriously impact the guest experience. Overall a good (not great) stay and beautiful hotel"