Dear Juliane,Thank you for staying with us, great to read you enjoyed it all so much!We hope you visit us soon again.Warm regards,OlafGeneral Manager

Dear Jochen,Great to read you had a lovely stay with us. Hope to welcome you back soon!Warm regards,Olaf General Manager

Dear Alban, My apologies that there was a issue during your stay. Although I'm happy to read that the issue was handled quickly, this is not the standard we aim for. I will definitely discuss this with our housekeeping staff.We hope to see you again in the future, so we can show we how we usually do it here in Rotterdam!Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Dear Thomas,Thank you for visiting our hotel and for your feedback. We're glad you found our staff friendly and enjoyed our location. We're sorry for the cleanliness issues. This is definitely not the standard we aim for. We'll definitely discuss this with our team. We hope you will consider staying with us again in the near future.Best regards,Rosemarie Duty Manager

Beste Kirsten,Thank you for staying with us and leaving a review. We are glad to hear that overall your experience was positive and that you enjoyed our very comfy beds. We will strive to deliver great experiences consistently! We hope to welcome you again!Best regards,Rosemarie Duty Manager

Dear Silvia, Thank you for leaving this lovely review after your stay with us. I am very glad that you fully enjoyed the location of the hotel and the facilities. I will make sure to pass on your compliments about the staff, they will love to hear this! We hope to welcome you again!Best regards,Rosemarie Duty Manager

Dear Ilka,Thank you for your visit to our hotel and ofcourse for leaving this pleasant review. We hope to welcome you again!Best regards,

Beste Monica, Hartelijk dank voor jouw verblijf bij ons. Wij stellen jouw feedback op prijs! Wij hopen je weer te mogen ontvangen in ons hotel!

Dear Jongkwan, Thank you for your review. We are very happy to read that you have enjoyed your stay in our renovetd hotel. Hopefully we will see you again in Savoy hotel Rotterdam. With warm regards, Nicoline Montanus General Manager

Dear Mr/Mrs, Thank you for your review. I am very sorry to read that your expectations did not match up with the reality. Please know that I will discuss your feedback with the team as I take this very seriously. Unfortunately I do not have you personal details in my system but I would like to get in contact with you. Could please sent an email to reception.savoy@edenhotels.nl so this will not happen again? Hopefully I will hear from you. With warm regards, Simone van der Veen General Manager

Dear Beryl,Thank you very much for your stay and raving review! We're elated to read you enjoyed it all so much.We can't wait to welcome you back soon!Warm regards,OlafGeneral Manager

Dear Helen,Thank you very much for your stay. Great to read you managed to enjoy our lovely city so much from the Savoy hotel. Hope you visit us again soon!Warm regards,OlafGeneral Manager

Beste Donald,Ontzettend bedankt voor je verblijf, super om te lezen dat je zo hebt genoten van ons hotel en de mooie stad.We hopen je snel weer te mogen verwelkomen!Warme groet,OlafGeneral Manager

Dear Armando,Thank you very much for staying with us, excellent to read you enjoyed our perfect location in the city.We hope you visit us soon again!Warm regards,OlafGeneral Manager

Beste Harald,Ontzettend bedankt voor je verblijf bij ons! Ik heb je complimenten doorgegeven aan het team.We hopen je snel weer te mogen verwelkomen.Warme groet,OlafGeneral Manager

Dear Menuska,Thank you very much for your stay, we hope to welcome you back soon!Warm regards,OlafGeneral Manager

Dear Natalie,Thank you very much for your stay with us, and for taking the time to share your feedback. I'm sorry to read that the hotel's access had an understandable impact on your overall experience.Our hotel was built in the 60s and as it is considered a heritage site we are limited with the adjustments we are allowed to make to the building. I will definitely take your feedback as I see we can do a better job at communicating this on our website.I'm glad to read though that the team was able to help you as best they could!Wish you all the best,OlafGeneral Manager

Beste Muzeyyen,Zoals aangegeven bij aankomst sta je op de blacklist vanwege het roken in de kamer tijdens je vorige verblijf. Wij vinden het dan ook erg jammer deze feedback zo terug te lezen.OlafGeneral Manager

Dear Joan,Thank you for staying with us and great to read that you enjoyed our hotel and it's lovely location within Rotterdam.Hope you visit us soon again!Warm regards,Olaf General Manager

Beste Karin,Wat fijn dat alles zo top was! We hopen je snel weer een vergelijkbare ervaring te geven.Warme groet,Olaf General Manager

Dear Guest,Thank you for staying with us, great to see you enjoyed it. We hope you visit us again soon.Warm regards,Olaf General Manager

Dear Geoffrey,Merci Beaucoup! Great to read that you had such a pleasant stay, and were able to enjoy our beautiful city.Hope we can welcome you back soon!Warm regards,OlafGeneral Manager

Dear Renato a, Wow, a 10! What an amazing compliment! Thank you for leaving us such a wonderful score!We look forward to welcoming you again in our hotel.Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Dear Robert, WOW, 10 out of 10! Thank you for your this amazing score!This is what we do it for.We look forward to welcoming you again soon. Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Dear Barton, Thank you for sharing your feedback.We regret to read that your stay was not as expected, allow us to express our sincerest apologies. We believe that we can learn for this feedback and use it to improve. We have send you an email to your private email with further instructions for your next stay if you choose to stay with us.We hope you consider staying with us on your next trip to Rotterdam. Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Dear Peter, We want to thank you for taking the time to leave a review! WOW, a 5 out of 5 score!We look forward to welcoming you back to our hotel during your next trip to Rotterdam.Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Dear Joao, Thank you for you leaving such an amazing score!We are happy to see you had an great stay with us. We look forward to welcoming you again!Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Dear Danuta, Thank you for your positive score!We strive to deliver great experiences consistently!We are looking forward to welcoming you again!Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Dear James,Thank you for leaving a positive review and a nice rating.We are glad you enjoyed your stay with us and everything met your expectations.We look forward in welcoming you again soon!Warm regards,Delencia Duty Manager

Dear Carla, Thank you so much for the positive and good score. We strive to make it a 5 out of 5, on your next stay!We look forward to welcoming you again!Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Dear Anusheh, Thank you for the prefect score of 5!We look forward to welcoming you again. Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Dear Luc,Thank you for leaving a beautiful score and a positive feedback.We are glad to hear that you had a pleasant stay with us, and that you find our location great combined with a modern vibe.We hope to welcome you again in the future!Warm regards,Delencia Duty Manager

Beste Baris,Hartelijk dank voor uw feedback! We zijn verheugd te horen dat u de centrale ligging van ons hotel in het stadscentrum op prijs stelt. We hopen u binnenkort weer te mogen verwelkomen!Warme groet,Delencia Duty Manager

Dear Arjan, Wow, a full 5 star score! We are very proud that we were able to contribute to your wonderful time in Rotterdam. We look forward to welcoming you again!Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Dear Miguel,Thank you for sharing your experience with us and your compliment regarding our location and our staff! We truly appreciate your amazing feedback.We look forward to welcoming you again in the future!Warm regards,Delencia Duty Manager

Dear Daniel, Thank you for this positive review!We are happy to hear that you had a great stay without any problems, also that the location of our beautiful hotel has corresponded with your plans.We look forward to welcoming you again in the future.Kindest regards, Hidatsa Martiszoon Guest Service Supervisor

Beste Peter,Hartelijk dank voor uw positieve feedback. Wij waarderen het enorm. We kijken ernaar uit om uw opnieuw te mogen verwelkomen!Met vriendelijke groet,Delencia Duty Manager

Beste Marina,Hartelijk dank voor uw positieve feedback. Wij hopen u in de toekomst nogmaals te mogen verwelkomen!Met vriendelijke groet,Delencia Duty Manager

Dear Job,Thanks a lot for writing this review. With your input we can improve ourselves. We apologize that your experience did not fully meet your expectations. Regarding the early closure of our bar/lounge area, we want to clarify that it is open until 23:00 PM to ensure our guests have the opportunity to enjoy a relaxing drink on the property. We regret if this was not communicated clearly during your stay.We would be delighted to welcome you again, ensuring a more enjoyable experience that aligns with your expectations.Best regards,Delencia Duty Manager