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4/10 – Schlecht

Verifizierter Reisender

28. Jan. 2018

Gut: Sauberkeit

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft

They mixed up the rooms and then were quite rude when we enquired about WiFi, disappointing customer service overall for what we paid

Aufenthalt von 2 Nächten im Januar 2018

2/10 – Ungenügend

GK, Hastungs

5. Jan. 2018

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Filthy room and filthy man

Ian the owner is a rude, horrible man who lies. We booked 2 nights and on arrival the room was horrible. Pubic hair and dust everywhere. We left straight away as room was disgusting. Ian was rude and I have a disability and he tried to close door on me. He said he would refund 1 night to us but after we left Rotorua he didn't. We have pics to prove it. Would not recommend this guy and his rooms to anyone. He is a gutless man who rips people off.

Aufenthalt von 2 Nächten im Dezember 2017

8/10 – Gut

young, Hamilton

3. Dez. 2017

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

Nice room, located alittle bit out of town but not an issue as its located around most of the major motels. Rooms were nice and tidy and proprietor was welcoming and accommodating. Would recommend.

Aufenthalt von 1 Nacht im Dezember 2017

8/10 – Gut

Laby , Australia

12. Nov. 2017

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

It was grea.. me and my partner would definitely use Atsala' s facilities again.

Aufenthalt von 7 Nächten im November 2017

4/10 – Schlecht

Anne , Auckland

23. Okt. 2017

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Not what the photos look like

I should have read the reviews prior to booking this so that was my mistake. It was overpriced for what it was. Essentially a converted garage. Furniture was outdated. The whole place smelled like bleach. Dead bugs and cobwebs everywhere. First thing owner said was don’t make a mess because I can’t get a cleaner in this weekend. Free breakfast is a cheap loaf of brown bread with butter.

Aufenthalt von 1 Nacht im Oktober 2017

6/10 – Okay

Verifizierter Reisender

7. Okt. 2017

Verbesserungswürdig: Personal & Service

Owner very over powering and made stay uncomfortab

Owner made stay very uncomfortable Location noisy Unpleasant stay with over powering owner Needed a chain on the door

Aufenthalt von 2 Nächten im Oktober 2017

10/10 – Hervorragend

Steve

23. Juni 2017

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Great stay!

We enjoyed our stay here. The rooms were clean and we appreciated having a washer and dryer in the space. One night was very cold and the owner brought us additional blankets. This apartment is in a great location - off the main road so it is quiet but very close to activities, shops, and restaurants.

Aufenthalt von 3 Nächten im Juni 2017

4/10 – Schlecht

Moana H.

4. Mai 2017

Changing country when booking online doesn't change currency from USD. Surprise surprise!

On arrival 5pm I was met by owner?/cleaner who had just made up bed & was about to clean bathroom. Rank cleanliness as low 2 Maintenance in unit needs some attention. Professionalism - owner/cleaner comments about previous guests 😕

10/10 – Hervorragend

kathy

6. März 2017

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

4/10 – Schlecht

Verifizierter Reisender

16. Jan. 2017

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

The place was dated with old appliances and facilities. It was a little unclean at the start of the stay also. Being on a busy road with a lot of truck movements and staying during the work week the whole place shook every time a large truck drove past so a light sleeper would struggle to sleep.

8/10 – Gut

Irene J

6. Nov. 2016

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Quite and Private -- a good value for the money

The owner met us and invited us to walk with him and his dog over to a nearby forestry research center next to the Whakarewarewa Village we had just visited (a must see in Rotorua---Take in the Haka war dance). There is a large redwood forest near the property that is popular for mountain biking/hiking. He gave us great suggestions of places to visit nearby and provided some brochures. We went to Blue and Green Lakes the next day driving through a dense tropical like forest. We also drove to the Wai-O-Tapu thermal area and hiked all around--geysers and hot pools were spectacular.

8/10 – Gut

Verifizierter Reisender

3. Okt. 2016

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Atsala Apartment

Really enjoyed the stay. Great place if you have younger kids as they can play outside in a safe environment. You don't need to worry about them being a bother to other visitors.

4/10 – Schlecht

Verifizierter Reisender

23. Aug. 2016

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers

plesent stay

plesent stay in a facility that i preceived is not vlue for money

10/10 – Hervorragend

Takayuki, japan

6. Mai 2016

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Exellent

4/10 – Schlecht

dissapointed, new zealand

1. Dez. 2015

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

Wouldn't stay here again. Was very over priced. Bathroom was not cleaned well and shower head, taps etc were corroded and felt dirty that I didn't even want to shower. Bedroom had lots of dust and cobwebs and bin was still full from previous guests.

4/10 – Schlecht

Verifizierter Reisender

27. Okt. 2015

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

Not so clean...

We were told that we would have a King bed, 2 singles & sofa bed. We had a queen bed not a King. The apartment was dirty, to be honest there was a spider in one bed and pubic hair/hair and dust on the bathroom floor. The kitchen handles and floor were dirty, we ended up going to the supermarket for cleaning products and cleaned. Breakfast was included - This consisted of a loaf of bread & 4 packets of cereal for 2 days and 5 people. When we tried to check out at 8.30am there was no one there. Unfortunately the pictures were saw on the website were not what was reflected when we arrived, very disappointed.........

2/10 – Ungenügend

keen travellers, western australia

31. Aug. 2015

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

Photos are not what they seem

late booking but friendly staff The photos were very miss leading which was disappointing but worse was the lack of hot water and cleaning, being the only guests we were shocked to have had enough hot water for 1 of 4, to shower once the water did not get hot at all over night, cob webs throughout the house and even previous guests underwear left in the room With this we left having already paid for an additional nights accomodation

2/10 – Ungenügend

Verifizierter Reisender

18. Juli 2015

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Worst place in NZ

Out of 5 different places we stayed in NZ this was by far the worst. We had n heating for the first night.as heater was broken. It was freezing, about 0 overnight, not much higher during the day. The apartment was dirty. The dvd player did not work on first night and we had hired dvds to watch. The owner did not gie us much peace as he came to the door many times about one thing or the next. The next day a plumber had to access our room to fix the heater, the owner finally arrived with a new dvd player but did not know how to set it up. He also entered the apartment with a stranger uninvited while we were there. The owner needs to get a professional cleaner in after someone has stayed in the apartments, get technical support in to fix things, he needs to give people space, he needs to have better ventilation as the condensation was terrible. The high price for the stay was not good value. I would not recommend this place to stay to anyone. The best thing about this apartment was (3 working burners) out of the 4 burner gas stove. Also handy to town.

10/10 – Hervorragend

Adam, New Zealand - Auckland

5. Nov. 2014

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

8/10 – Gut

Alex, New Zealand - Auckland

12. Juli 2014

Gut: Sauberkeit und Personal & Service

Facilities: Modest; Value: Moderate;

8/10 – Gut

Meleana, New Zealand - Waikato

24. Juni 2014

Gut: Sauberkeit und Personal & Service

Facilities: Modest; Value: Reasonable; Service: Go the extra mile; Cleanliness: Pleasant;

8/10 – Gut

Deborah, New Zealand - East Cape

6. Mai 2014

Gut: Personal & Service

Verbesserungswürdig: Sauberkeit

Facilities: Basic; Value: Average price; Service: Friendly; Cleanliness: Dirty;

8/10 – Gut

Michelle, New Zealand - Wellington

25. Apr. 2014

Facilities: Everyday; Value: Acceptable price; Service: Polite; Cleanliness: Tidy;

8/10 – Gut

Aussie, Australia - NSW - Newcastle

14. Apr. 2014

Gut: Personal & Service

Facilities: Basic; Value: Fair price; Service: Friendly; Facilities were below expectation after viewing the website

10/10 – Hervorragend

Matt, Australia - NSW - Sydney

30. Nov. 2013

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

The bed was amazingly comfortable, and the apartment spacious!

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4/10 – Schlecht

Verifizierter Reisender

Verifizierter Reisender

2/10 – Ungenügend

GK, Hastungs

Filthy room and filthy man

GK

8/10 – Gut

young, Hamilton

young

8/10 – Gut

Laby , Australia

Laby

4/10 – Schlecht

Anne , Auckland

Not what the photos look like

Anne

6/10 – Okay

Verifizierter Reisender

Owner very over powering and made stay uncomfortab

Verifizierter Reisender

10/10 – Hervorragend

Steve

Great stay!

Steve

4/10 – Schlecht

Moana H.

Changing country when booking online doesn't change currency from USD. Surprise surprise!

Moana H.

10/10 – Hervorragend

kathy

kathy

4/10 – Schlecht

Verifizierter Reisender

Verifizierter Reisender