Thank you for sharing your feedback. We're sorry to hear that you found the size of the SPA not up to your expectations and that you experienced squeaky beds in your room. The SPA is an additional service that incurs an extra cost as it offers a luxurious and wellness-focused experience for our guests. Regarding the beds, we would have been happy to accommodate a room change during your stay to ensure your comfort. We appreciate your comments and will take them into consideration to improve our services.

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the WLAN connection and the difficulty in making phone calls from your room. We understand the importance of reliable connectivity and will address this matter promptly to ensure a better experience for our guests in the future. Regarding your comment about the pricing of meals for hotel guests, we appreciate your input. We continuously review our pricing to ensure it aligns with the value we offer, but we will take your feedback into consideration as we strive to provide a more satisfactory dining experience. We value your patronage and hope to have the opportunity to welcome you back for an improved stay in the future. Best regards,

Thank you for your feedback. We're happy you had a good stay. Can't wait too see you soon again in our Urban Resort. Ciao from Roma!

Grazie infinite per la sua gentile recensione! Siamo davvero lieti di sapere che la sua esperienza con noi è stata positiva. Il suo feedback è prezioso per noi e ci incoraggia a continuare a migliorare. Sarà un piacere accoglierla di nuovo presto. Grazie ancora per la sua preferenza e per aver condiviso la sua opinione con noi.

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you loved your stay at our hotel. Ciao from Roma!

Thank you for your lovely feedback. Hoping to see you soon. Ciao from Roma,

Thank you so much for your feedback. So happy that we met your expectations. Hoping to see you soon. Ciao from Roma.

Thank you for taking the time to leave a review. We apologize for any confusion regarding our spa access information. Please note that at check-in, we provide all our guests with information about our services, including what is available in the spa and associated costs. It is important to mention that, for legal reasons, spa access is limited to guests over the age of 16 for their safety. We understand that there may have been some confusion during your arrival due to the filming that was taking place at the hotel, and we apologize for any inconvenience caused. Our staff tried their best to make your stay as comfortable as possible by offering you several options regarding our room categories. We appreciate your feedback on the rooms and would like to mention that our hotel has recently undergone a renovation and was even awarded the Best Hotel of the Year 2022. We are glad to hear that you found a suitable solution at the Mama Schelter hotel, and we sincerely hope that your stay in Rome was enjoyable and memorable. We would be honored to have you as our guests again in the future and provide you with an improved experience.

Dear Mr Kai-Dietrich, thank you for your evaluation with the maximum stars. We are investing a lot in staff training as we believe that a qualified and professional staff can make a difference. We look forward to seeing you soon, for a next stay: we would be delighted. With grateful thoughts,

Thank you for your review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

Thank you for your review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

Thank you for your review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

Thank you for your review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

Thank you for your review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

Grazie per la sua recensione. Speriamo di rivederla al più presto nel nostro hotel. A presto

Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay at our newly refurbished hotel and that our personnel exceeded your expectations with their youth, kindness, and dedication. It's great to know that you found parking easy and that our location, while not far from the center, provided convenience during your visit. We appreciate your kind words and are delighted to hear that you plan to return. We look forward to welcoming you back for another wonderful stay in the future. Warm regards,

Thank you Natalie for your lovely feedback. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

Thank you for your kind words and for choosing to stay at Hotel Pamphili Roma. We're thrilled to hear that you, as an experienced traveler, found our hotel to be an up-to-date, clean, and trendy oasis. It's fantastic to know that you enjoyed our gym facilities and the beautiful grounds surrounding our pool area. We're especially pleased that you appreciated the quality of our food. Our culinary team works hard to provide delicious and memorable dining experiences for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please feel free to let us know. Best regards,

Thank you for your feedback. We're glad to hear that overall you enjoyed your stay with us. Regarding the noise from the larger group, we apologize for any inconvenience this may have caused. While we strive to ensure a peaceful environment for all our guests, occasional events or gatherings may lead to increased noise levels. We appreciate your understanding and patience in this matter. Regarding transportation, we're pleased to offer both shuttle service and assistance with taxi arrangements to help our guests explore the city conveniently. We understand that the cost of transportation can add up, and we appreciate your feedback on this aspect of your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards,

Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the excellent location, first-class facilities, and extraordinary service at our hotel. It's fantastic to know that you found the breakfast buffet superb and that you had a great dining experience at our restaurant. We truly appreciate your kind words and look forward to welcoming you back to Villa Pamphili in the future!

Grazie per la sua recensione! Siamo felici che abbia avuto un ottimo soggiorno. Speriamo di rivederla al più presto

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at our hotel. It's great to know that you found the hotel beautiful, cozy, and clean, and that you appreciated the excellent service provided by our staff. We're glad that Diana was able to assist you and that you enjoyed the breakfast each day. A spa day sounds like the perfect way to relax and unwind! Thank you for recommending it. We're delighted that our location worked well for your needs, and we hope to welcome you back again soon for another enjoyable stay!

Thank you for your feedback. Can't wait to see you soon again in our Urban Resort

Thank you so much for your kind words. We are thrilled to hear that you had a wonderful experience during your stay at our beautiful and clean hotel. Providing excellent attention to our guests is always our top priority, and we are delighted that you felt well taken care of. We will make sure to pass along your gratitude to Giorgio for his generosity, Alessandra for her helpfulness and patience in assisting you with tours, as well as Gianmarco and Prince for their joyful and courteous service. They will be pleased to know that they contributed to making your stay memorable. We are grateful for the opportunity to host you, and we are thrilled that you have beautiful memories of your time with us. Please do not hesitate to reach out if you ever decide to visit us again in the future. We would love to welcome you back. Warm regards

Thank you so much for taking the time to share your positive experience! We are delighted to hear that you had a great stay at our hotel. Safe travels, and we hope to host you again soon!

Thank you for your review. Can't wait to see you soon again in our Urban Resort! Ciao from Roma!

Thank you for taking the time to share your experience with us. We are delighted to hear that you and your kids enjoyed your mini break at our hotel. It's fantastic to know that you found the hotel beautiful and clean, and that you appreciated the nice and picturesque surroundings. We are especially pleased to hear your positive comments about our helpful and friendly staff. Providing excellent service is our priority, and it's great to see that reflected in your feedback. We're glad you enjoyed the breakfast throughout your stay, and we appreciate your understanding regarding the distance from the city center. We're thrilled to hear that the Uber drivers were able to enhance your overall experience. Thank you once again for choosing our hotel for your mini break. We look forward to welcoming you and your family back for another very good stay in the future. Best regards,

Grazie Vincenzo per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort.

Grazie mille per aver dedicato del tempo a condividere la sua esperienza con noi. Siamo felici di sapere che il suo soggiorno è stato eccellente. Ci dispiace per l'inconveniente legato alla posizione, che ha reso necessari gli spostamenti in taxi. Riconosciamo che la comodità della posizione è un elemento chiave per molti ospiti, e apprezziamo il suo feedback in proposito. Abbiamo preso nota della sua osservazione e continueremo a valutare le opzioni per migliorare l'accessibilità e i trasporti per i nostri ospiti. Nel frattempo, siamo lieti che abbia apprezzato il suo soggiorno nonostante questo inconveniente. Speriamo di darle nuovamente il benvenuto in futuro e di poterle offrire un'esperienza ancora più piacevole. Cordiali saluti,

Grazie mille per aver dedicato del tempo a condividere la sua esperienza con noi. Siamo felici di sapere che il suo soggiorno è stato eccellente. A presto!

Thank you so much for your lovely feedback. Hoping to see you soon again in our Urban Resort

Thank you for your lovely review. Can't wait to see you soon again in our Urban Resort. Ciao from Roma!

Thank you for your review! We appreciate your feedback. We're glad to hear that you found our hotel pleasant, with friendly and helpful staff. It's also great to know that you enjoyed our fantastic breakfast. We hope to welcome you back in the future!

Grazie Assunta per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort.

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the cleanliness of the property and found the front desk information helpful for navigating the city. We appreciate your feedback on the shuttle service and will consider ways to enhance its convenience. We're delighted that you received a complimentary room upgrade with a fantastic view and that the breakfast buffet met your expectations. It's wonderful to hear that Yaya, Diana, and Irene provided you with pleasant service—we'll be sure to pass on your kind words to them. We look forward to welcoming you back, whether you're traveling with a small group or a family. Thank you for choosing us, and we appreciate your valuable feedback!

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your less than satisfactory experience with us. We strive to provide the best possible service to all our guests, and it is disheartening to learn that we fell short in your case. Your concerns are important to us, and we would appreciate the opportunity to better understand the specifics of your experience. If you could provide additional details or contact us directly, we would be more than happy to address and resolve any issues you encountered. We value your feedback as it helps us improve, and we hope to have another chance to make things right for you in the future. Thank you for bringing this to our attention. Sincerely,

Grazie infinite per la sua gentile recensione! Siamo davvero lieti di sapere che la sua esperienza con noi è stata positiva. Il suo feedback è prezioso per noi e ci incoraggia a continuare a migliorare. Sarà un piacere accoglierla di nuovo presto. Grazie ancora per la sua preferenza e per aver condiviso la sua opinione con noi.

Thank you so much for your kind review! We are delighted to hear that your experience with us was positive. Your feedback is valuable to us and encourages us to continually improve. It will be a pleasure to welcome you back soon. Thanks again for choosing us and for sharing your thoughts with us.

Grazie mille Riccardo per l'ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort

Thank you so much for your amazing feedback. Hoping to see you soon again in our Urban Resort.

Thank you so much for your wonderful review! We are delighted to hear that your experience with us was perfect, welcoming, and charming. It's always our goal to provide outstanding service, and we're thrilled that we were able to meet your expectations. We appreciate your kind words about our team member Paolo, and we'll be sure to pass on your special thanks to him. It's great to know that he made a positive impact on your visit. As for the summer months, we hope you get the chance to experience our hospitality again during that time. We strive to make every season memorable for our guests. Wishing you a joyful Buon Natale and looking forward to welcoming you back in the future! Best regards,

Grazie per la sua ottima recensione. Speriamo di rivederla al più presto nel nostro Urban Resort!

Thank you so much for taking the time to share your delightful experience with us! We're thrilled to hear that your stay was absolutely divine, and that you enjoyed the pool, breakfast spread, and spa. It's always our goal to provide a memorable and enjoyable experience for our guests, and we're delighted to know that we succeeded in making your vacation special. We look forward to welcoming you back next year! If there's anything specific you loved about your stay or any preferences you have, please feel free to let us know. We want to ensure that your next visit is just as wonderful, if not even better. Thank you once again for choosing us, and we can't wait to have you back for another fantastic getaway! Best regards,

Thank you for your lovely feedback. So happy that we met your expectations. Cant' wait to see you soon again in our Urban Resort. Ciao from Roma!

Thank you for your lovely feedback. So happy that we met your expectations. Cant' wait to see you soon again in our Urban Resort. Ciao from Roma!

Grazie per l'ottima recensione! Speriamo di rivederla al più presto!

Thank you so much Alexander for taking the time to share your positive experience with us! We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

Thank you so much for taking the time to share your positive experience with us! We sincerely appreciate your recommendation and look forward to welcoming you back in the future. Best regards,

Thank you so much for taking the time to share your thoughts on your recent stay with us. We hope to have the pleasure of welcoming you back in the future. Warm regards,