2/10 – Ungenügend
Pauline S.
25. Juli 2023
Verbesserungswürdig: Sauberkeit
Worst experience ever
We notified our host that we would be arriving in Rome via train at 9:45pm days before our arrival date. While we’re waiting for a taxi to get to the location he notifies us that checkin closes at 10pm (note this site doesn’t have any remote access capabilities) and to hurry up, but the location is a 40 minute drive from the train station. After 20 minutes he proceeds to tell us that they’re going home for the night and that we should fend for ourselves for the night - goodbye. He then stopped answering calls or responding to texts and literally ghosted us. We called VRBO Support and while they offered to refund us for the stay we didn’t have a place for the night. We literally found ourselves outside the location in the middle of the night with our luggage searching Google for new accommodations. I do not recommend this host or this location. We had literally the worst experience and wouldn’t wish it on anyone else.
Pauline S.
Aufenthalt von 1 Nacht im Juli 2023