This place is not really a hotel, as there are very limited reception facilities. My family and I arrived very late- 23.30. We were told we would receive an entry code the day before arrival. Unfortunately that didn’t happen and I had a stressful 24 hours trying to contact the hotel. Also contacted Hotels.com who could not reach the hotel either. We did however receive the necessary codes on the day of departure. The accommodation is ideally situated for Spanish Steps Trevi Fountain etc. Lots of nice restaurants very close by. We had 3 rooms on second floor. Just as in pics. Comfortable beds, plenty towels, tea making facilities, no milk or coffee. Plenty of bottled water. Toiletries- shower gel, soap, shower cap. So take anything else you need. AC worked well, but didn’t really need it too much as staying Mid May. I had room 2 and unfortunately the safe didn’t work. Not a problem for us as I was able to use safe in one of the other rooms we had. Plenty of hot water. So in summary a perfect place to stay in Rome. The communication situation was the only problem. But all good in the end. Highly recommended . Would have no hesitation to book again for our next trip to Rome.