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Bewertungen von Riyadh Airport Marriott Hotel

5 out of 5
Riyadh Airport Marriott Hotel
Near King Khalid International Airport;, Riyadh, Riyadh, Riyadh

Bewertungen

7,4

Gut

9 von insgesamt 43 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
21 von insgesamt 43 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 43 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 43 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 43 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,4/10

Personal & Service

8,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
alles bestens
Antwort von Abdulaziz Alshareef am 3. Mai 2018
Dear Mr. Frank Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 – Hervorragend

Rakesh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Smooth check in, trained staff. nice clean property,
Aufenthalt von 1 Nacht im Februar 2023

4/10 – Schlecht

Verifizierter Reisender

paint smell everywhere, room bar was empty, room ground not clean
Aufenthalt von 1 Nacht im August 2018
Antwort von Usman Tebbeng am 17. Aug. 2018
Apologies Sir, the hotel currently under renovations and we will be Marriott as on 01 Sept 2018 . And the service will be improve soon

10/10 – Hervorragend

MOHAMMED

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2018
Antwort von DM am 7. Juli 2018
Dear Mr. MOHAMMED Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

SIPAC

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2018
Antwort von DM am 7. Juli 2018
Dear Mr. SIPAC Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Orbitz was about 20% more expensive than the hotel
Orbitz doesn't have an agreement with the hotel, according to the staff hence charged me the full amount. Orbitz already charged me during booking plus my Orbucks were wasted. I want to have the full amount, orbitz charged me during online booking, back. So far I haven't gotten a response yet. Thank you,
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Usman am 17. Mai 2018
We advise you to check with the Orbitz regarding your issue

10/10 – Hervorragend

Mohamed

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ممتاااااز
رائع فقط لا اقدر ان اقول. اكثر
Antwort von FOM am 3. Apr. 2018
عزيزي السيد، محمد شكرا جزيلا للبقاء معنا خلال زيارتكم الأخيرة إلى الرياض, وتعليقاتكم الإيجابية حول إقامتك معنا بالتأكيد سوف تعززنا وينعكس إيجابا على موظفينا لتطوير وتحسين أدائنا من أجل الوصول إلى مستوى رضا ضيوفنا. شكرا لكم ونتطلع للعمل مرة أخرى معكم. إدارة الفندق.

8/10 – Gut

Ken, California

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect layover hotel
Can’t get any closer to the Riyadh airport than this. A little higher cost than comparable hotels. But the convenience makes up for it. I wouldn’t recommend this hotel for other than a layover
Aufenthalt von 1 Nacht im Januar 2018
Antwort von FOM am 6. Feb. 2018
Dear Mr. Ken Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Essa

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2017
Dear Mr. Essa Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice hotel for business travellors.
Close to airport. Courteous staff. Large and comfortable rooms. I like it.
Aufenthalt von 1 Nacht im Oktober 2017
Antwort von FOM am 22. Okt. 2017
Dear Sir, Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

khaldoun, Buraidah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel close to the airport
The hotel is ideal for overnight stay if someone has a connecting flight st King Khalid airport in Riyadh. The rooms are very clean and the staff is extremely helpful and polite.
Aufenthalt von 1 Nacht im Juli 2017
Antwort von Fom am 30. Juli 2017
Dear Mr. Khaldoun Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Roy, sa

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Close to the airport
Good hotel for business close to the airport. the staff is very friendly and rooms are clean.
Aufenthalt von 4 Nächten im Mai 2017
Antwort von Front Office Manager am 7. Juni 2017
Dear Mr. Roy Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

mohammed

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
It was splendid ...
Dear Mr. Mohammed Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Abdullah, A

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good choice to take a rest between flights.
The problem it is location far away from restaurants and coffees. However, the restaurant in the hotel and room service have good food.
Antwort von Hotel Management. am 28. Mai 2017
Dear Mr. Abdullah Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 – Hervorragend

Randa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
كان رائع عموما من نظافة الغرفة واستقبال وعمال ساكرر التجربه ان شاءالله
عزيزتي السيدة, رندا شكرا جزيلا للبقاء معنا خلال زيارتكم الأخيرة إلى الرياض, وتعليقاتكم الإيجابية حول إقامتك معنا بالتأكيد سوف تعززنا وينعكس إيجابا على موظفينا لتطوير وتحسين أدائنا من أجل الوصول إلى مستوى رضا ضيوفنا. شكرا لكم ونتطلع للعمل مرة أخرى معكم. إدارة الفندق.

4/10 – Schlecht

Verifizierter Reisender

Over Priced
The only good thing about this hotel is the location to the airport. Over priced "gold plated" hotel.
Antwort von Hotel Management am 17. Mai 2017
Dear Sir, Thank you for taking the time to share your feedback. While I wish you had a better experience during your stay with us, your feedback helps us to learn from this and to improve our services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, thank you again for giving us one more opportunity to serve you again. Sincerely Hotel Management.

2/10 – Ungenügend

Hemant, Saudi Arabia

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Worst Hotel in Riyadh
1) Booked via Expedia but hotel staff refused to honor the booking. 2) Had to pay 500SAR for a new booking for a 5 hours sleep. 3) Hotel's reservations system is from 1800BC as despite of giving them the confirmation no. they said sorry our reservation desk is closed and it is a weekend. Should you need a room pay SAR 850 as we are sold out. Else no room. 4) After 1.5 hours of argument the guy named Sultan, agreed to give me a room at SAR 500, that too after my Saudi friend called him and spoke to him. 5) Expedia is as usual not responding to my refund request. 6) Despite of big rooms the hotel is in horrible conditions. 7) I'm going to upload photos of the bathroom, the floor is full of water and it is dirty. 8) It is 1 KM from the airport but they do not provide an airport drop. The drop is SAR 65/- and at the same time UBER costed me 8.00/- bucks (EIGHT RIYALS ONLY). 9) I wish the staff at the front desk were a little more friendly, the guy said my shift ends in 3 minutes and after 12AM we do not sell rooms (SERIOUSLY?). So if you need room, decide now as I'll not honor the expedia booking no matter what. 10) Riyadh is full of hotels and I believe if you have option avoid this hotel at every cost.
Bathroom_1
Bathroom of a so called 5 star
Antwort von Hotel Management am 17. Mai 2017
Dear Mr. Hemant Thank you for taking the time to share your feedback. While I wish you had a better experience during your stay with us, your feedback helps us to learn from this and to improve our services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, thank you again for giving us one more opportunity to serve you again. Sincerely Hotel Management.

10/10 – Hervorragend

Donneth Jay

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic!
Antwort von General Manager am 5. März 2017
Dear Mr.Jay, Greetings from Makarem Riyadh Hotel! Thank you for your feedback and we highly appreciate your efforts and look forward to serving you again have a good day. Sincerely Hotel Management

4/10 – Schlecht

ehab

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
worst housekeeping ever
it been a very bad experience in this hotel , first of all first day i leave the room for more than 10 hours , when I came back i chocked that the no body clean the room , such bad housekeeping service is not acceptable at all even in 3 stars hotel , second WiFi service was very weak , third during check out they was going to charge me for the breakfast and when I check the bill i show them the reservation slip by Hotels.com with free breakfast they cancel it from the bill , newspapers is only for selected rooms , by mistake i pass by 2nd floor i saw newspapers hangs on the rooms doors while there was non in my floor 4th , last but not least & most funny that if you need shaving kit or tooth brush kit you have to ask them from the housekeeping , finally I don`t recommend this hotel at all
Dear Mr. Ehab Thank you for taking the time to share your feedback. While I wish you had a better experience during your stay with us, your feedback helps us to learn from this and to improve our services. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, thank you again for giving us one more opportunity to serve you again. Sincerely Hotel Management

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
v good and near to airoort. Long 25 minutes from the city
Antwort von Hotel Management am 23. Mai 2017
Dear Sir. Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 – Hervorragend

MD, College Park, MD

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A one-night stay in January 2017
We stayed overnight at Makarem Riyadh Hotel in January 2017 for one night as it is close to the airport where we had an early morning flight. The hotel is very close to King Khaled Airport in Riyadh. The hotel staff were very welcoming and friendly. We took two rooms and both were in excellent condition. We ordered dinner and was very good. Overall, we enjoyed our short stay at this hotel and would stay again if we take another early flight.
Antwort von DM. Hussain Fayadh am 5. Dez. 2017
Dear Mr. Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Superb Value!
Superb room and restaurant. Great views from restaurant. Wifi in my room was non-existent.
Dear Mr. James Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Jussi

Dear Ms. Jussi Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Majid, السعودية

Gut: Sauberkeit und Komfort des Zimmers
good one
it was quite
Dear Mr. Majid Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great hotel for connecting flights
Close to the airport; great for connecting flights. Hotel did not have my reservation upon arrival.
Dear sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Wassim, Dubai

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
The rooms a but noisy. You can hear the steps of yiur neighbour.
Dear Mr. Wassim Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

10/10 – Hervorragend

najat, kuwait

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
v.good survice
We arrived in the evening at the hotel,they had only a booking for 1 room instead of two,they showed me that hotels.com only send request for one,but the staff immediately solved the problem. Excellent breakfast buffet is from a_z They gave us complementary taxi to the airport next day.very nice helpful staff.
Dear Ms. Najat Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

4/10 – Schlecht

ABDULLAH, kuwait

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
if its a transit stay then ok otherwise dont book
It was a disaster. Receptionest was busy talking to a friend on the phone while we are waiting. Room us bad. Service is bad
عزيزي السيد. عبدالله شكرا جزيلا للبقاء معنا خلال زيارتكم الأخيرة إلى الرياض, وتعليقاتكم الإيجابية حول إقامتك معنا بالتأكيد سوف تعززنا وينعكس إيجابا على موظفينا لتطوير وتحسين أدائنا من أجل الوصول إلى مستوى رضا ضيوفنا. شكرا لكم ونتطلع للعمل مرة أخرى معكم. إدارة الفندق.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dear sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

6/10 – Okay

Andrew, Naples Florida

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Better than sleeping in the airport
Registration Desk could not find my reservation. It took an hour for them to agree to honor Hotels.com after showing them e-mail on phone. Hotel decor is dated and worn. Rooms were big and bed comfortable, overall clean. Complimentary Breakfast late opening for 6am and hot food was Luke warm. coffee and juice were last thing brought out. Transportation from airport to hotel was puzzle with taxis trying to charge and then give receipts.
Dear Mr. Andrew Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

6/10 – Okay

Verifizierter Reisender

Very close from the airport. But,it is a bit old building. Overally good.
Antwort von DM. Hussain Fayadh am 5. Dez. 2017
Dear Sir. Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Gold Card Holder, London

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Location for Airport
The Makarim is the closest hotel to Riyadh airport so if you dont have to go to the city it is the best option. Hotel is very comfortable and restaurant is good although on the three occasions I have stayed there I hardlly seen another person. Hotel pickup service is good although have the hotel phone number handy as my plane landed at a different terminal so missed the driver and had rather worrying taxi driver who did not know where to go.
Dear Sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

LEE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Near to the airport
Good enough
Dear Mr. Lee Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dear Sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
الغرف تحتاج الى تطييب
جيدة لكن وبالرغم من اني سكنت في غرفة غير مسموح بالتدخين فيها إلا اني عندما عدت الى البيت وجدت جميع ملابسي بها رائحة دخان
عزيزي شكرا جزيلا للبقاء معنا خلال زيارتكم الأخيرة إلى الرياض, وتعليقاتكم الإيجابية حول إقامتك معنا بالتأكيد سوف تعززنا وينعكس إيجابا على موظفينا لتطوير وتحسين أدائنا من أجل الوصول إلى مستوى رضا ضيوفنا. شكرا لكم ونتطلع للعمل مرة أخرى معكم. إدارة الفندق.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Far away from city Close to airport,noisy
Comfortable, but far away from city . Thats all Close to airport,noisy
Antwort von DM. Hussain Fayadh am 5. Dez. 2017
Dear Sir. Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Joberalo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dear Mr. Joberalo Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Masood, Dammam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very close to the airport
it was very nice stay
Dear Mr. Masood Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
A convenient (close to the airport) and comfortable hotel for a short (overnight or in transit) stay with modern aminities. Complimentary fast wifi in the room and else where in the hotel was a plus. Room service was quite adequate.
Dear Sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

8/10 – Gut

Nick Collier

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and high standard
This hotel is clean and to a high standard. It is about 3 KM from Riyadh airport. A very nice restaurant on the top floor with great middle east salad buffet. Good for stopovers.
Dear Sir Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

6/10 – Okay

Omar, Pittsburgh, PA

Not bad hotel as the only 1 near airport
Not sure why its rated as 5-star. It is kind of clean but 3.5 stars maximum
Antwort von DM. Hussain Fayadh am 5. Dez. 2017
Dear Mr. Omar Thank you very much for staying with us during your recent visit to Riyadh and your positive comments about your stay will certainly enhances makes, and reflects positively on our staff to development and improve our performance in order to reach satisfaction level of our guests. Thank you and looking forward to serve you again. Hotel Management.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Hotel Makarim Riyadh-close to King Khalid IAP
The hotel is overpriced and depressing. It is advertised as five star, but does not even deserve two. Fixtures, fittings and plumbing are old and not up to standard. On returning to my room on the second day of my stay I found that my room hadn't been cleaned even! Wi Fi connection was very weak and completely died for a while. While washing my face the water stopped, and then gurgled back to life. There was a constant noise from the lift or some other machinery throughout the night. There was supposed to have been a bathrobe provided, but none was. Credit card should have been used only for incidentals, but total amount for stay was taken on check-in. Only thing in its favour is that it is convenient for the airport. However, if there was another hotel nearby, I would gladly stay there instead.
Antwort von ibrahim alonaizi am 26. Juli 2014
dear sir we are very sorry and please accept our aplogay we promise you we will investegate and it will not happen next time best regards