Prezada Sra. CynthiaAgradecemos o contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. É gratificante saber que atendemos suas expectativas tornando sua estada em nosso hotel muito agradável. Utilizaremos seus comentários em nossos processos contínuos de melhorias. Esperamos ansiosos sua próxima visita. Cordialmente,Gerência de Recepção.

Caro hóspede,Agradecemos pela preferência e pelas notas de avaliação. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento.Assim como nos demais hotéis da Rede, a nossa unidade preza sempre pela satisfação dos nossos hóspedes, gostaríamos muito de ter a oportunidade de recebê-lo novamente oferecendo o conhecido e tradicional padrão de qualidade da nossa Rede. Cordialmente,

Prezado hóspede,Agradecemos pelo contato. O feedback dos nossos hóspedes é sempre muito importante para aprimoramos nossos serviços e atendimento. Assim como nos demais hotéis, a nossa unidade preza pela satisfação dos nossos hóspedes.Gostaríamos muito de agradecer pela oportunidade de hospedá-lo demostrando o padrão de qualidade da nossa Rede que é tão elogiado no mercado. Agradecemos pela preferência e estamos à disposição.Atenciosamente,

Dear Wolfgang, Thank you for taking the time to share your comments on your recent stay at Windsor Plaza Hotel. I am glad we could meet your expectations and that you had a great time with us! We have already taken note of your comments about the internet. Unfortunately we did not have the opportunity to check during the stay. We checked later, but nothing unusual was found. We have been delighted to have you here with us, and we are looking forward to welcoming you again. Kind regards, Julierme Barbosa

Dear guest, Thank you for your fantastic feedback about the Windsor Plaza Hotel. Our goal is to provide every guest an outstanding experience through our passionate team, and we love knowing we exceeded your expectations - we appreciate your generous comments. We hope you will choose us every time your travels bring you to Rio de Janeiro! Kind regards, Julierme Barbosa

Dear guest, Thank you for taking the time to share your comments on your recent stay at Windsor Plaza Hotel. I am glad we could meet your expectations and that you had a great time with us! We have been delighted to have you here with us, and we are looking forward to welcoming you again. Kind regards, Julierme Barbosa

Dear Cybele, Thank you for sharing some of your experience at the Windsor Plaza. We are very pleased to know that you enjoyed you stay with us! We pride ourselves in delivering exceptional guest service and I am glad that we could meet your expectations. We hope to have the chance to greet you again the next time you travel in Rio de Janeiro city. Kind regards, Julierme Barbosa

Dear guest, We would like to thank you for choosing Windsor Plaza and for sharing your impressions. Your kind words about our acomodations, breakfast and location bring us great joy! They make us proud and willing to seek our efforts to provide the service that our guests deserve. It was a pleasure to have you here with us and we are already looking forward to welcoming you again! Kind regards, Julierme Barbosa

Prezado(a) hóspede, Gostaríamos de lhe agradecer por compartilhar sua experiência com outros viajentes através deste canal. É muito bom saber que conseguimos alcançar o nosso objetivo que é a sua satisfação. Esperamos revê-lo(a) em breve em nosso querido Windsor Plaza na sua próxima estada na Cidade Maravilhosa. Atenciosamente,

Dear Guest, Thank you for choosing Windsor Plaza. Hope see you again. Best regards, Flávio Castro General Manager

Sehr geehrter Herr, Wir freuen uns, Ihre Kommentare zu lesen. Es scheint, dass unsere Bemühungen um eine gute Unterkunft es wert waren. Wir freuen uns auf eine neue Gelegenheit, Sie bei Ihrem nächsten Besuch in der Stadt zu begrüßen. Mit freundlichen Grüßen Flávio Castro Geschäftsführer

Sehr geehrter Gast, Vielen Dank für Ihre Initiative, Ihre Kommentare zu posten. Die Meinung unserer Gäste ist sehr wichtig für unsere kontinuierliche Verbesserung. Wir waren froh, dass Ihr Aufenthalt positiv war. Wir hoffen, Sie öfter zu sehen. Mit freundlichen Grüßen Flávio Castro Geschäftsführer

Lieber Gast, Ich schätze die Initiative Ihre Kommentare zu schreiben. Die Erfahrung unserer Gäste ist von grundlegender Bedeutung zu wissen, wie wir sind und was wir anbieten. Ich bin froh, dass Sie unsere Windsor Plaza zu Ihrem Hotel in der Stadt gewählt haben. Alle Ihre Kommentare waren sehr wichtig und MT werden Maßnahmen ergriffen. Nochmals vielen Dank für Ihre Mitarbeit. Mit freundlichen Grüßen, Flávio Castro Hauptgeschäftsführer

Dear Mr. Corsar, First of all I would like to thank you for sharing your impressions with us. It`s really important to understand our guests perception about what we are offering. I`m glad that although some of our services were not exactly what you expected your general evaluation was very positive. Once again I thank you for your comments and I would like to put myself at your disposal should you need any assistance with your future reservations. Happy New Year !!!! Sincerely, Flávio Castro General Manager

Lieber Gast, Vielen Dank für unsere Windsor Plaza als Wahl des Hotels in Rio de Janeiro wählen. Wir freuen uns, dass Ihr Aufenthalt war ein Erfolg und freuen uns schon auf Ihren nächsten Besuch in der Stadt. Mit freundlichen Grüßen, Flavio Castro Hauptgeschäftsführer

Lieber Gast, Vielen Dank für die Kommentare zu diesen gewidmet Zeit. Wir waren froh, zu wissen, dass Ihr Aufenthalt war ein Erfolg und hat gute Erinnerungen gebracht. Wir hoffen, die Gelegenheit zu haben, dass sie bei Ihrer nächsten Rückkehr nach Rio de Janeiro zu begrüßen. Mit freundlichen Grüßen, Flavio Castro Hauptgeschäftsführer

Sehr geehrter Herr Daniel, Vielen Dank für unsere Windsor Plaza als Ihr Hotel in Rio de Janeiro wählen. Alle Informationen in Ihre Kommentare gegeben helfen in unserer kontinuierlichen Verbesserung. Hoffentlich helfen Ihnen bei Ihrem nächsten Besuch in der Stadt. Mit freundlichen Grüßen, Flavio Castro Hauptgeschäftsführer

Liebe Gäste, Vielen Dank für Ihre Kommentare zu veröffentlichen. Wir freuen uns, zu wissen, dass es gute Erinnerungen an unsere Windsor Plaza nahm. Hoffentlich sichern Sie bei Ihrem nächsten Besuch in der Stadt zu bekommen. Mit freundlichen Grüßen, Flavio Castro Hauptgeschäftsführer

Dear Mr. Ralph, We thank you for choosing Windsor Plaza Hotel as your lodging destination in Rio de Janeiro. All the comments regarding your experience will serve as motivation for our continuous improvement. We hope have you back soon. Best regards, Flávio Castro General Manager

Dear Arlan,We are grateful for your review and score 5/5. Your evaluation is very important to maintain our service excellence. We hope to host you in your next visit in our Marvellous City.Best regards,

Dear Michael,We are so gratefull for your evaluation. Your feedback is very important to maintain our quality and Windsor Standard. We hope to host you as soon as possible in your next visit to Rio de Janeiro.Regards,

Dear Emmanuel,We are so gratefull for your evaluation. Your feedback is very important to maintain our quality and Windsor Standard. We hope to host you as soon as possible in your next visit to Rio de Janeiro.Regards,

Dear Perry,We are so grateful for your review and score 4/5. Your feedback is very important to maintain our excellence in quality of services. We hope to host you in your next visit in our Marvellous City.

Estimado Erick,Agradecemos por su evaluacion y su calificacion 5 de 5 para nosotros. Su feedback es muy importante para mantenermos la excelencia de la calidad de los servicios. Esperamos verlo en breve en su proxima visita en la Ciudad Maravillosa.Saludos cordiales,

Dear David Alan,We are so grateful for your evaluation and your score 5 of 5. This feedback is very important to maintain the excellence in quality of our services.Regards,

Dear Peter,We would like to thank you for your evaluation. Your feedback is very important to us to improve our services to get the excellence of quality. We hope that you reconsider your score and stay with us in your next visit in our Marvellous City.Regards,

Dear Jeffrey,We are so thankful for your evaluation. This process is too important to improve always our service. We will discuss these points related to get better ever. We hope you reconsider your next visit in our city and stay with us again.

Dear Carlos,We are so thankful for your evaluation and score 4/5. Your feedback help us to keep our Windsor Standard. Do not hesitate to contact us in your next visit in our city.Regards,

Dear Petr,We are so thankful for your evaluation. Our Reception Team speaks English, Spanish and the local language. Our beds were changed a few months ago. Anyway your feedback is very important to us to improve our service to get the excellence in quality. We hope to see you as soon as possible in your next visit in our Marvellous City.Sincerely,

Dear Mikaela,We are so thankful for your evaluation about our hotel. This process is very important to improve our services to get the excellence of quality. We hope to see you again as soon as possible.Sincerely,

Dear Christian,We are so proud to score 5/5 in your evaluation about us. Your feedback is very important to keep our quality of service. We hope to see you as soon as posible in your next visit in our Marcellous City.Regards,

Dear Carmen,We are so thankful for your evaluation. Your feedback is very important to us to keep our Standard Windsor. We wish that you stay with us in your next visita in our Marvellous City.Sincerely,

Dear Sasi,We are so proud to get your good evaluation about our hotel. We hope to see you as soon as possible in your next stay in our Marvelous City.Sincerely,Eduardo Sena CostaHospitality Manager

Dear Arda,We are thankful for your evaluation. It will contribute to improve our services. We hope you reconsider in your next visit you can stay with us again and enjoy our best.Sincerely,

Prezada Regina,Agradecemos muito a sua avaliação sobre o nosso hotel, pois acreditamos que esta é a melhor forma para alcançarmos o nosso objetivo que é a excelência na prestação de serviços na hotelaria.Coloco-me à disposição para quaisquer esclarecimentos.Atenciosamente,Eduardo Sena CostaGerente de Hospedagem

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. Your comments will be noted so that we can further improve our quality of service. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management

Dear Mr. GeorgeThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We inform you that the hotel recently underwent a renovation that brought many improvements to the hotel. We hope that you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. Regarding the room, we noticed that the standard category had been booked, for those looking for more comfort we always recommend booking the luxury categories. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr.Thank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations, but we would love to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr. AlainThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding Wifi, we are not aware of the situation. When properly informed, our team carries out all necessary repairs for proper operation. Regarding the operation of the hotel's facilities, there are some rules that need to be followed for perfect operation, but we would like to inform you that the pool bar's closing time is 11:30 pm and not 10:00 pm as mentioned, but we would very much like to have a new opportunity to host it, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.

Dear Mr. ErnestThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Your words motivate us even more to pleasantly meet our guests’ expectations. We hope you return soon so that new experiences can be had.Sincerely,Reception Management.

Dear Mr. RemcoThank you for contacting us. Feedback from our guests is always very important to improve our services and customer service. Just like other hotels, our unit values the satisfaction of our guests. Unfortunately, we were unable to meet your expectations. Regarding the noises reported, we inform you that they are not normal, we ask that you do not hesitate to contact us during your next stay if there is any problem. We apologize in advance for any dissatisfaction. We inform you that the hotel recently underwent a renovation that brought several improvements, but we would very much like to have a new opportunity to host you, demonstrating the quality standard of our Network that is so praised in the market.We appreciate your understanding and are available to answer any questions.Sincerely,Reception Management.