Dear Guest, Thank you so much for your feedback! We hope to welcome you back again! Regards,

Dear Franz, Thank you for your feedback. We hope to welcome you back in the near future.

Dear guest Thank you so much for your astonishing review regarding your most recent stay with us at Fosshótel Reykjavík. The team and I very much appreciate your amazing feedback. The location is as you have mentioned very convenient for your everyday excursions, pickups and drop offs and close to all the main attractions in the city. We sincerely appreciate you taking the time to share your thoughts and recommending Fosshótel Reykjavík to other travellers. My team and I am eagerly await to welcome you back for another memorable stay. With much appreciation,

Dear Mic Thank you so much for sharing your feedback with us. We regret that we were not able to provide you with the quality of service you deserve during your recent stay. The dress code is very relaxed in the breakfast and we have no dress code policy within the hotel in general for that matter. I am very sorry if you felt this was offensive in any way, this is actually the first time this is mentioned, however this will surely be observed for it is very important to us that everyone to feels comfortable whilst in our hospitality Regarding the TV channels, we actually have seventeen channels in all of our rooms. They are the following; BBC NEWS HD, CCTV News, ITV , ITV 2, True Drama , True Entertainment, True Movies 1. , 5 USA , Food Network, TRAVEL, Sjonvarp Simans, N4 , BBC One, Mediaspar HD, QVC Beauty & Style, HD, CCTV F, CCTV 9. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. I was very sorry to learn that you were not satisfied with your room in particularly the bathroom. We usually get faultless feedback from our guest regarding our accommodation and facilities, unfortunately we cannot satisfy every once taste. There are also a number of room choices available at the hotel and we endeavour to always provide our guests with the right room to suit their needs and we are always on hand to assist with any additional requests and requirements. I do hope that this experience has not dampened any decisions to visit us in the future as I would very much like to have the opportunity to welcome you back. Yours faithfully, Guest Relations manager.

Dear guest Thank you for your kind words We would love to have you back for another stay in the not too distant future.