Thank you for your feedback. We appreciate your rating and hope to improve any areas that may have fallen short of your expectations for a 5-star experience.

Hi Chris,Thank you for taking the time to provide us with a high rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific you'd like to share about what made your stay enjoyable or if you have any suggestions for improvement, please feel free to let us know.

Thank you for giving you a time to respond.Kind regards 22 hill Hotel team

Hi Simon. Thanks for your nice review, and we hope to see you again.

Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel in the near future

Dear Karin, Thank you very much for your review. We look forward to welcoming you back very soon.

Thank you for your review! We a delighted to hear that your stay was enjoyable and hope to see you again.

We appreciate your feedback! We are sorry that we fell short of providing you with better service. We would like to assure you that the reception staff is following all Covid regulations in Iceland. However, when the is no direct regulation on whether a mask is required it then falls to each individual to decide whether to wear a mask or not.

Hello, thank you a lot for sharing your opinion. We hope to see you again in Iceland one day!

Hello, thank you for leaving us the review!

Dear Andreas, Excellent customer service is extremely important to us, so we're delighted to see how pleased you are with your stay at our little hotel. Thanks again for your wonderful review!

Thank you for your review

Hello Thank you so much for your kind review. It means a lot to us.

Hello Thank you so much for your kind review. It means a lot to us.

Dear Philipe R, I am very sorry to read about your bad experience here at our hotel. What I understand is that you booked a non-refundable, budget double room here. Also that your expectations from a photo you saw on the Web were that our hotel was the beautiful Icelandic House of Parliament. Oddly enough, and to our utter surprise, you're right about that, a simple Google search for our hotel indeed gives that indication now. But is this something we did? No, of course not, the World Wide Web is a beast of its own, and we have little control over what appears there. However, rest assured we will do everything we can to correct this with expert help. Let's go through your review now. Location: Yes, you're right, there are lots of derelict and empty buildings in our neighborhood, but the staff was right when telling you you could park there. Check-In / Staff: I totally understand your disappointment when you realized you were not staying at "the Parliament." If you found our staff unfriendly, we sincerely apologize for that, but maybe you were not very polite yourself? If you read the hundreds or thousands of reviews we have gathered over the years, the majority of them praise us for our excellent customer service and friendly and helpful staff. Had we been given the opportunity, we would have tried our best to meet with your complaints and/or concerns, because that is what we always do under normal circumstances. Room: You booked a budget double one, which is as the name indicates, a cheaper choice. Obviously it has fewer perks than the more expensive rooms. But all our rooms are cleaned every day. Check-Out: My reply to the Check-In also applies here. I disagree with many of the things you say here, but this is a free world where everybody has the right to express themselves. Anyway, all of us here at 22 Hill Hotel wish you all the best! :)

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Vielen Dank fuer ihr tolles Feedback. Sie sind jederzeit wieder wilkommen!

Thanks for staying with us. We appreciate your feedback!

Wir bedanken uns herzlich fuer ihr Feedback!

Vielen Dank fuer ihr schönes Feedback. Sie und ihre Familie sind jederzeit wilkommen!

Vielen Dank fuer ihr freundliches Feedback!

Thanks for staying with us. We appreciate your feedback!

hallo, und vielen dank fuer die wunderfollen Worte. Wir arbeiten so gut es geht an der Treppe. Leider hat uns mitten in den Arbeiten der harte Winter getroffen, sodass es unmöglich wurde, weiter daran zu arbeiten. Wir hoffen, falls sie noch einmal nach Island kommen, sich auch nochmal fuer uns entscheiden. Mit freundlichen Gruessen

Vielen dank fuer ihren Aufenthalt und das ehrliche Feedback!

Thanks for staying with us. We appreciate your feedback!