8/10 – Gut
Angela
Geschäftlich gereist
15. Jan. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ok but not wow
Nicely centrally located - close to the train station and in walking distance from city center.
Reception staff not the most friendly, also the breakfast staff looked terribly overworked (seemed like they were understaffed).
Rooms decent and functional, no way to regulate temperature in room so taking points off for that - if you are cold no extra blanket to be found.
Little fridge and coffee maker, which is good.
Spa is decent, the pool and jacuzzi - CAREFUL they make a bath hat mandatory which noone tells you prior to arrival so you are forced to buy a 3 Euro super ugly overprices bath hat. AND you can only use the spa for 1h per day and have to book in advance at reception. So not sure it really is worth the extra money for a hour of hot water.
Breakfast was soso...the coffee maker/machine is good, the rest looked a little like minimalistic effort. But it works, if the staff was not so clearly stressed out.
USB charger was broken in my room.
All in all it felt like overpriced for what it was and not to what I am used to for Novotel standards.
Angela
Aufenthalt von 2 Nächten im Januar 2023