2/10 – Ungenügend
Andre
27. Apr. 2024
Verbesserungswürdig: Personal & Service
I prepaid my stay on Expedia on 26Apr2024. I underestimated the time needed to arrive at the location and arrived at 7:55pm. The check-i. period is from 3pm-7pm. I called the number listed on the property's door several times and ultimately gave up. Expedia attempted to contact the propriety as well without any success. Based on the way the owner/staff responds to any negative concerns, this should have been a warning. While there is a nostalgic component to the location, the flexibility of the staff is inexistent. Just wonder how anyone who actually was able to checking in a 4 hour window, goes to dinner and perhaps forgets his/her keys as there will be no way to get on as nobody will answer the phone. Sorry for the rant but while I'm vacation, things do happened and the unintended can and will happen such as this delay that was not originally planned. Ultimately we drove to Évora and used Hilton pointw for that night. To conclude, I do not recommend this place. All the best!
Andre
Aufenthalt von 1 Nacht im April 2024
