Am Strand, kostenloser Shuttle zum Strand, Sonnenschirme, Strandtücher

Bewertungen von The Beachfront Hotel Phuket

4.5 out of 5
The Beachfront Hotel Phuket
25/46, Moo 5, Wiset Rd, Amphoe Mueang, Rawai, Phuket

Bewertungen

8,4

Sehr gut

19 von insgesamt 45 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
18 von insgesamt 45 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 45 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 45 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 45 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

7,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Unterkunft war sehr sauber. Es gab einen kostenlosen Shuttlebus zur Nai Harn Beach
Aufenthalt von 6 Nächten im Februar 2020
Antwort von GM am 19. Feb. 2020
Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Aufenthalt von 3 Nächten im April 2021
Antwort von GM & The Team am 16. Apr. 2021
Thank you for staying with us. We are sorry to see that you did not completely enjoy your stay at our hotel. We very much would appreciate it if you could email us some additional feedback so that we can identify the areas that need further improvements. We still do hope that we will have the chance of welcoming you back and to provide you with a more satisfying experience then. Kind regards,

10/10 – Hervorragend

Michael

Aufenthalt von 2 Nächten im Januar 2021
Antwort von GM am 12. Feb. 2021
Thank you very much for your stay with us and for having taken the time to post a score. We are delighted to see that you enjoyed your stay with us. Thank you again and we all look forward to having the pleasure of hopefully welcoming you back again soon. Kind regards,

8/10 – Gut

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I thought overall was a nice hotel. The TV only had one English station and the tv could use a swivel so you can watch in bed. The location was terrible, no restaurants within walking distance and was on a major road and no hotel shuttle to the closest town Rawai beach.
Aufenthalt von 7 Nächten im November 2020
Antwort von GM am 24. Nov. 2020
Dear Guests, Thank you very much for your stay with us and for taking the time to post a review. We are pleased to see that you generally enjoyed your stay. Our TV channel list includes several English language news and entertainment channels. I apologize if the TV in your room was not tuned properly, and I am having this checked. Our hotel is located on the South East coast of Phuket Island, a more remote, less crowded part of the island with a local flair. Our popular shuttle bus service is offered free of charge to our guests to enjoy Naiharn Beach, one of Phuket's best beaches, and it stops in Rawai on the way to the beach and on the way back. The schedule is displayed in the lobby as well as in the guest room compendium. I am sorry if this information has not been shared with you. Like many areas in Phuket, walking near the road can be a bit uncomfortable due to the absence of walkways. Still, many guests enjoy a stroll in the surrounding area. In other reviews, guests have mentioned that minimarts, a few eateries, a currency exchange booth, a pharmacy, and a few massage parlors are within easy walking distance of the hotel. However, some of these are closed now due to the lack of business. Thank you again, and we all look forward to having the pleasure of hopefully welcoming you back again. Kind regards,

8/10 – Gut

Supa, Bkk

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ที่พักสะอาด อาหารครบ. แต่ควรจะมีรถส่วนตัวจะสะดวกในกาเดินทาง มีหาดส่วนตัวแต่ไม่เหมาะเล่นน้ำ ถ่ายรูปได้
Aufenthalt von 2 Nächten im September 2020
Antwort von GM am 25. Sept. 2020
Dear Guest, Thank you very much for staying with us and for having taken the time to post a review. We are pleased to see that you enjoyed your stay with us. As you know, our hotel is located on the South East coast of Phuket Island, a more remote, less crowded part of the island with a local flair. The water level on the beach is subject to high and low tide. Due to the slowly dropping seabed, the water recedes quite far in the Rawai area during low tide. During high tide especially, the views from our private beach are stunning and offer great photo opportunities. Our beach like any other beach on the East side of Phuket is indeed not the best beach for swimming. Our popular shuttle bus service is offered free of charge to our guests to enjoy Naiharn Beach, one of Phuket's best beaches. Thank you again and we all look forward to having the pleasure of hopefully welcoming you back again soon. Kind regards,

10/10 – Hervorragend

Sitthachet

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was worthy for the given pricing. Don't expect services comparable to hotel tho. The staffs are nice and accomodating
Aufenthalt von 1 Nacht im April 2020
Antwort von GM am 2. Mai 2020
Dear Guests, Thank you for recently staying with us and for posting a review. Thank you also for the "perfect score". This is much appreciated by the whole team as well as your kind comments about our staff. We hope to have the pleasure of welcoming you back again soon. Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kindness service, beautiful environment, unique architecture, excellent beachfront view!
Aufenthalt von 3 Nächten im Januar 2020
Antwort von GM am 16. Apr. 2020
Dear Guests, Thank you very much for your recent stay with us and for taking the time to post a review. We are pleased to see that you enjoyed every aspect of your stay at our Hotel. Thank you again and we all look forward to having the pleasure of hopefully welcoming you back again soon. Kind regards,

8/10 – Gut

Katharine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful room, disappointing beach
The hotel was really pretty good and overall I was happy, but there were two major disappointments. I booked this hotel so I could walk out of my room and be right on the beach, but when I arrived the staff was quick to tell me that the beach was not swimmable because of the tide. They had a really good shuttle to a beach about 10 minutes away that was quite lovely, but that felt like false advertisement based on the pictures. The shuttle hours were sufficient, but the experience would be better if they ran every hour. Also, I booked a room with the steps right out into the pool. The room was great, but the pictures of the room are deceiving. The pool was a narrow strip along side the outside of the building. It was not a larger pool between two buildings. The pool was clean and I loved having a room like this, but the pictures do not reflect it accurately. On the shuttle to the beach other guest and I discussed our disappointment with the beach situation and the pool situation. None of us were disappointed enough to be upset, but we definitely felt like the pictures were not accurate representations of those two aspects.
Aufenthalt von 5 Nächten im März 2020
Antwort von GM am 26. März 2020
Dear Guests, Thank you very much for taking the time to share your experience at our hotel. We are sorry to read that you had some appointments during your stay and that you felt some of the pictures on the website did not represent reality. The pictures on our web-site are genuine and we will add a few more to ensure we do not create any wrong expectations. As you know, our hotel is located on the South East coast of Phuket Island, a more remote, less crowded part of the island with a local flair. The beach condition is subject to high and low tide. During high tide especially, the views from our private beach are stunning. Due to the nature of the seabed, our beach and any other beach on the East side of Phuket are indeed not the best beaches for swimming. We are pleased that you appreciated our popular shuttle bus service which is offered free of charge to our guests to enjoy Naiharn Beach, one of Phuket's best beaches. The frequency of the bus is subject to demand related to the hotel’s occupancy. We appreciate you shared your concerns and we are pleased that despite these issues you have enjoyed your stay with us. Thank you again and we all look forward to having the pleasure of hopefully welcoming you back again soon. Kind regards,

10/10 – Hervorragend

BIANE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Café maravilhoso, quartos perfeitos
Café maravilhoso, quartos perfeitos de tão confortáveis. Maravilhoso.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von GM am 17. März 2020
Thank you very much. We are delighted to read that you enjoyed your stay with us.

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff
We did an overnight stop here. The service was really good, staff were really friendly and helpful. The resort itself is average really, its just very basic and not alot of luxury but for the price its what you expect. Good for a short time only
Aufenthalt von 1 Nacht im März 2020
Antwort von GM am 9. März 2020
Dear Mark, Thank you very much for your recent stay with us and for taking the time to post a review. We are pleased to see that you enjoyed your stay at our Hotel. Thank you again and we all look forward to having the pleasure of hopefully welcoming you back again. Kind regards,

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
La chambre est magnifique. Le personnel vraiment accueillant et au petit soin.
Aufenthalt von 1 Nacht im März 2020
Antwort von GM am 9. März 2020
Cher Client, Merci beaucoup pour votre récent séjour chez nous et pour avoir pris le temps de poster un avis. Nous sommes heureux de lire que vous avez apprécié votre séjour dans notre hôtel. Merci encore et nous espérons tous avoir le plaisir de vous revoir bientôt. Cordialement,

8/10 – Gut

Palle Birck

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ganske fint hotel lille pool Lidt stor vej udenfor uden fortog
Aufenthalt von 4 Nächten im Februar 2020
Antwort von GM am 19. März 2020
Dear Guest, Thank you very much for your recent stay with us and for taking the time to post a review. We are pleased to see that you enjoyed your stay at our Hotel. We are sorry to read that the road in front of the lobby has cause some inconvenience. Thank you again and we all look forward to having the pleasure of hopefully welcoming you back again soon. Kind regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall ok
Stayed only One Night. Overall ok. However fitnesscenter was small and kind of Dirty. During Night time a wierd smell came through the AC. Breakfast was nice and fresh with Manu alternatives
Aufenthalt von 1 Nacht im Februar 2020
Antwort von GM am 4. März 2020
Dear Guest, Thank you very much for your recent stay with us and for taking the time to post a review. We are delighted to see that you enjoyed your stay at our Hotel. I am sorry to hear that you felt the Fitness Centre was not clean enough. It’s cleaned twice a day and I will ask the team to check it in-between to ensure everything is always up to standard. Please accept our apologies for any inconvenience caused by the bad odor in your room. We are looking into this. Thank you again and we all look forward to having the pleasure of hopefully welcoming you back again soon. Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and staf wonderful. Breakfast very very good
Aufenthalt von 6 Nächten im Februar 2020
Antwort von GM am 27. Feb. 2020
Dear Guest, Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the future. Kind regards,

10/10 – Hervorragend

Franck, Roquebrune-Cap-Martin (France)

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nous avons opté pour une suite avec vue mer pour 4 personnes (2 adultes et 2 enfants de 15 ans et 12 ans). Un très grand appartement avec vue sur la mer et les îles au travers d’une très grande baie vitrée. Au calme avec 2 chambres et 2 salles de bain. Avec petit déjeuner. Le personnel est agréable et toujours disponible pour vous aider. Nous avions notre avion tard dans la soirée et nous avons pu avoir une douche dans une chambre mise à disposition. Encore merci aux jeunes filles de l’accueil. Nous conseillons la location d’un véhicule pour se déplacer. Petit axe d’amélioration, avoir une machine qui propose du chocolat chaud au petit déjeuner ou alors, laisser des sachets en libre service. Dans tous les cas, nous conseillons vivement cet établissement. Merci encore à tout le personnel pour ses sourires et les efforts pour répondre à nos demandes malgré parfois des difficultés de compréhension de notre part (nous ne pratiquons pas l’anglais tous les jours).
Aufenthalt von 6 Nächten im Februar 2020
Antwort von GM am 26. Feb. 2020
Cher Franck, Merci beaucoup pour votre récente visite et d'avoir pris le temps d’écrire un commentaire. Nous sommes ravis de voir que vous avez apprécié votre séjour chez nous. Merci pour tous vos mots aimables sur le Resort et nos employés. Votre commenataire sue le chocolat chaud a été bien noté. Merci encore pour vos commentaires. Nous serions tous ravis de vous accueillir à nouveau au Sunsuri Phuket dans l'avenir. Cordialement,

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
립세션직원이 엄청 불친절 풀사이드라 객실내수영장이 있었지만, 메인수영장이 너무 작음 금액대비는 만족
Aufenthalt von 1 Nacht im Februar 2020
Antwort von GM am 21. Feb. 2020
Dear Guest, Thank you very much for your recent stay with us and for taking the time to post a review. We are pleased to see that you enjoyed your stay at our Resort. Thank you again and we all look forward to having the pleasure of hopefully welcoming you back again soon. Kind regards, Claude & the Team

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastisk personale - hjælpsomme, opmærksomme og tilstede. Værelset var indbydende og indrettet perfekt. Savner det faktisk nu, hvor jeg opholder mig på et andet hotel på Phuket.
Aufenthalt von 4 Nächten im Februar 2020
Antwort von GM am 21. Feb. 2020
Dear Guest, Thank you very much for your recent stay with us and for taking the time to post a review. We are delighted to see that you enjoyed your stay at our Resort. Thank you for your very kind comments in regards to our friendly and helpful staff. Thank you again and we all look forward to having the pleasure of hopefully welcoming you back again soon. Kind regards, Claude & the Team

10/10 – Hervorragend

MEHMET NEJAT

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
For this hotel a rental car is a must if you stayinf for a short time in Phuket island. You have to go to other beaches for swimming. Otherwise everything is very good and I think pool facing rooms are more fun :)
Aufenthalt von 2 Nächten im Februar 2020
Antwort von GM am 15. Feb. 2020
Dear M. Nejat, Thank you for having taken the time to post a review. Thank you for your kind comments about our hotel. A rented car is indeed great if you wish you explore other parts of the island. But it is not a must and our guests enjoy our popular, free of charge shuttle bus service is Naiharn Beach, one of Phuket's best beaches. The shuttle bus is subject to availability and requires advanced reservation. During times of high demand, we are adding extra shuttles to the service. Thank you again. We all look forward to having the pleasure of welcoming you back in the future.

10/10 – Hervorragend

Guillaume

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Januar 2020
Antwort von GM am 15. Feb. 2020
Dear Guest, Thank you very much for your recent visit. We are delighted to see that you enjoyed every aspect of your stay with us. Thank you for scoring us a "10 out of 10" which is greatly appreciated by the whole team.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fint nyt hotel med venligt og engelsktalende personale. Fitnesscentret åbner først kl. 9 så man kan ikke træne inden morgenmaden. Poolområdet ligger væk fra stranden og solområdet, så man kan ikke bade ifb med at man soler sig. Der er kun pools langs værelserne der har poolacces. Et uhandy område når man skal frem og tilbage med kufferter, elevatoren går ikke helt ned til vejen, der er en etage ca med trapper og en tung dør. Hotellet ligger ud til en meget trafikeret vej, man er ikke generet af støjen på hotelområdet, men man kan ikke rigtig gå en tur ud i området da vejen er utryg at gå på, så man skal køre med taxa når man skal ud at spise og shoppe. Hotellet har en gratis shuttlebus til Naiharn Beach som er et lækkert område med spisesteder og shops.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von GM am 15. Feb. 2020
Dear Guest, thank you for taking the time to post a review. We are glad to see that overall you enjoyed your stay. Our Gym is open from 9.00 until 19.0hrs and upon request, we will be pleased to open it earlier and close it later. Our friendly staff will always be pleased to assist guests to carry their luggage. We provide a buggy service as well. Thank you again and we look forward to having the pleasure of being of service again in the future.

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hôtel très bien très décevant la plage privé car on ne peux pas se baigné eau grise égout qui se déverse dedans plus dépotoir à côté, vendu avec belle plage privé et très très déçu à notre arrivée. Pour se baigné il fallait prendre un taxi pour aller sur une autre plage.
Aufenthalt von 7 Nächten im Januar 2020
Antwort von General Manager am 3. Feb. 2020
Cher Client, Merci d'avoir pris le temps de partager votre expérience avec notre hôtel. Nous sommes désolés de lire que l'hôtel n'a pas répondu à vos attentes. Notre hôtel est situé sur la côte sud-est de l'île de Phuket, une partie plus isolée et moins fréquentée de l'île avec une touche locale. L'état de la plage est soumis à la marée haute et basse. Pendant la marée haute en particulier, la vue depuis notre plage privée est magnifique. En raison de la nature des fonds marins, notre plage et toute autre plage du côté est de Phuket ne sont en effet pas les meilleures plages pour la baignade. Ces informations sont clairement et largement disponibles et la plupart de nos clients en sont conscients avant de réserver notre ou un autre hôtel de ce côté de Phuket. Notre service de navette populaire est offert gratuitement à nos clients pour profiter de la plage de Naiharn, l'une des plus belles plages de Phuket. La navette est soumise à disponibilité et nécessite une réservation à l'avance. En période de forte demande, nous ajoutons des navettes supplémentaires au service. Il n'est pas nécessaire de prendre un taxi pour se rendre sur l'une des plus belles plages de Phuket, sauf si les clients le souhaitent. L'hôtel dispose d’un systeme de traitement des eaux grises et la qualité de l'eau à la fin du processus répond aux exigences légales et est régulièrement contrôlée dans un laboratoire. Nous respectons les réglementations fixées par les autorités locales. Quant à toute autre eau qui coule sur la plage publique longue de plus d'un kilomètre, cela est hors de notre contrôle. Nous apprécions que vous partagiez votre avis et nous espérons que vous nous donnerez l'occasion de mieux vous servir dans un proche avenir. Merci beaucoup et cordialement.

6/10 – Okay

Annica

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Trevlig personal, avsides och dåligt städat
Personalen som jobbade var alla väldigt trevliga, extremt vänliga! Hotellet ligger väldigt avsides. Det finns i stort sätt inga restauranger i närheten mer än den på själva hotellet. Den är för i övrigt nästan alltid helt tom både på lunch och middag. Plus för att man snabbt och enkelt kan beställa maten direkt till rummet men det blir väldigt tråkigt i längden. Hotellet ligger vid en stor trafikerad väg som gör att man inte vill ta promenader där över huvud taget. Poolen är fräsch men har bara sol ett par timmar på förmiddagen (fyra solstolar) och sen är resten i skugga. Stranden operatör bilden finns men de luktar illa och är inget ställe man badar på utan det är mer som en hamn för båtarna. Stranden går att promenerad på vid lågvatten men är full av små strandkrabbor. Städningen på rummet var riktigt dålig, som ett exempel papperskorgen i köket tömdes inte om man inte gjorde det själv eller ringde extra för att göra det (jag bodde där 10 dagar), det var inte rensat i avloppet vid duschen och allmänt smutsigt vid hörnen och kanter i rummet. Handdukar försvann vid städning istället för att bytas ut och dem glömde fylla på vatten.
Aufenthalt von 10 Nächten im Januar 2020
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 30. Jan. 2020
Dear Annica, Thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations about your room and the beach in front of the hotel; please allow me to express my sincerest apologies. Our hotel is located on the South East coast of Phuket Island, a more remote, less crowded part of the island with a local flair. The beach condition is subject to high and low tide. During high especially, the views from our private back are stunning but due to the nature of the seabed, this is indeed not the best beach for swimming. Our shuttle bus service is offered free of charge to our guests to enjoy Naiharn Beach, one of Phuket's best beaches. The shuttle bus is subject to availability and requires advanced reservation. During times of high demand, we are adding extra shuttles to the service. At Best Western Plus The Beachfront, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 30. Jan. 2020
Dear Value guest, Very much appreciate for great score review and looking forward to welcome you to our hotel in the near future. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really excellent, worth for money. Next time also we will select the same.
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Manit Mooksaeng- Hotel Operations Manager and team am 22. Jan. 2020
Dear Value guest, Thank you very much for sharing the stay experience with 5 stars review and also highlighting that this stay value for paid money with return us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice hotel, but do not ask them to call a taxi!!! They claim to use an official taxi company, but they use unlicensed cars without meters and no driver credentials.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 22. Jan. 2020
Dear Value guest, Thank you very much for taking your value time tell us about the stay experience. Firstly, please accept our sincere apology on taxi arrangement. I trust the issue caused of English Skill as the hotel office signed contract with private operator transportation company which provide private card (not car with meter) which included on full insurance. Public taxi meter run by private company as well which charge starting from left the station and plus guest distance. However, once again thank you very much for this highlighting the issue then will ask our Front Desk Manager for additional training to Front Office Team for handling taxi arrangement. We look forward to welcome you back to our hotel in the near future. Best regards,

10/10 – Hervorragend

Zsuzsanna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2020
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 30. Jan. 2020
Dear Zsuzsanna, Thank you very much for great score review with 10/10. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards,

8/10 – Gut

Terje

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
New hotel along the highway in Rawai
New hotel, everything is nice and clean. Big room, supernice bed,big bathroom, kitchen, with microvave oven,and some equipment. They provide coffe powder, but no watercooker ! Pool was located between the buildings, all rooms facing it, and no sun there.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 14. Jan. 2020
Dear Terje , Thank you very much for taking your value time sharing the stay experience with us. We so proud that the provided amenities, room and cleanliness met your satisfied stay. We looking forward to welcome you back to our hotel in the near future. Best regards,

8/10 – Gut

kristie

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 21 Nächten im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager am 8. Jan. 2020
Dear kristie, Thank you very much for great score review on hotels.com. Looking forward to welcome you back in the near future. Best regards,

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 7. Jan. 2020
Dear Value guest, Thank you very much for rating the score and we looking forward to welcome you back to our hotel in the near future. Best regards,

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
If you are not planning to rent a car, location of this 1 year old beautiful hotel with parking and gym might be a major issue. I rented a car and it was great.
Aufenthalt von 8 Nächten im Dezember 2019
Antwort von Manit Mooksaeng- Hotel Operations Manager and team am 7. Jan. 2020
Dear Value guest, Thank you very much for taking you value time telling us about stay experience. We very glad to hear the overall experience was satisfied and we looking forward to welcome you back soon. Best regards,

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 4 Nächten im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 7. Jan. 2020
Dear Value guest, Very much appreciate for rating the score experience with us. We looking forward to welcome you back to our hotel in the near future. Best regards,

6/10 – Okay

Maxine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not what I was expecting
This hotel isn’t what I expected. From the photos it looks like a resort style hotel right on the beach. In reality, it’s set on a busy road with a teeny unswimmable beach. On either side of the tiny beach were unattractive empty lots with garbage. The street in front of the hotel is busy with no sidewalks so not great for walking. The hotel advertises a free shuttle to the beach, but it’s only offered 4 times per day and the shuttle can only hold around 10 people. When we checked at around 10 am, most of the shuttle times were already booked with the only available time being 4:30 pm. The hotel is new and rooms are nice. The hotel gym is pretty good. The staff are friendly and very accommodating. We were very impressed with the service. The free breakfast buffet was pretty good. The food at the hotel restaurant was good and not too expensive. This hotel could be a good choice if you manage your expectations and don’t expect actual beachfront. Also best if you have your own transportation as the location isn’t good for walking and there isn’t much to see or do near the hotel.
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 6. Jan. 2020
Dear Maxine, Thank you very much for having taken the time to post a review. Our hotel is located on the South East coast of Phuket Island, a more remote, less crowded part of the island with a local flair. The beach condition is subject to high and low tide. During high especially, the views from our private back are stunning but due to the nature of the seabed, this is indeed not the best beach for swimming. Our shuttle bus service is offered free of charge to our guests to enjoy Naiharn Beach, one of Phuket's best beaches. The shuttle bus is subject to availability and requires advanced reservation. During times of high demand, we are adding extra shuttles to the service. In the meantime, we very glad to hear that your satisfy with accommodation and the provided service by our team member, consider that the food is valuable. We look forward to welcome you back to our hotel in the near future. Best regards,

8/10 – Gut

S

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
ルームクリーニングが全くダメダメでした
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 30. Jan. 2020
Dear S, Thank you very much for great score review and we looking forward to welcome you back to our hotel in the near future. Best regards,

10/10 – Hervorragend

Edward

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good
Very good staff,very good experience all around
Aufenthalt von 5 Nächten im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 6. Jan. 2020
Dear Edward, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards,

10/10 – Hervorragend

Eirik

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nytt flott hotell.
Nytt og flott hotell med privat strand, god restaurant og bar. Hvis du ønsker å gå på stranden går det fint, men veien er sterkt trafikkert, så for annen transport er det best med bil eller taxi.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager am 6. Jan. 2020
Dear Eirik, Thanks for your compliment our hotel on Hotels.com. We proud to be your choice of resort during your recently trip to Phuket. Great to learn you impressed with our product and service. Once again thank you for sharing your experience and hope to welcome you back to our hotel again soon. Best regards,

10/10 – Hervorragend

Scirocco, Nagoya

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
建物は新しく、全体としてとても清潔な施設でした。小規模な施設なので、広いビーチやプール、いくつものレストランを望む方には向かないと思います。ただ、のんびり静かに過ごしたい私のような休日を過ごしたい方にはうってつけだと思います。一部壁の充填剤が染み出している部分が気になりました。
Aufenthalt von 6 Nächten im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 30. Jan. 2020
Dear Scirocco, It was a pleasure to have you with us and we are delighted that you enjoyed the stay. I particularly appreciate you taking the time to share your experience with given great score. Thank you for highlighting the excellent service by our hotel, hotel location and quality of resting with quiet place like our hotel. We look forward to welcome you back again soon. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brand new. The sea view suite is excellent!
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager am 6. Jan. 2020
Dear Value Guest, Thank you for your review and we are delighted to hear and read that you enjoy your stay at our hotel and love our hotels facilities and view from your room. We look forward to welcome you back to our hotel in the near future. Best regards,

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Very friendly staff. Good breakfast but slow service at breakfast time. The beach is not clean and the site to the beach is not the Best But good to have the sea view from your room
Aufenthalt von 10 Nächten im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 31. Dez. 2019
Dear Value guest, Very much appreciate for sharing the feedback of the stay experience with our hotel. Our hotel is located on the South East coast of Phuket Island, a more remote, less crowded part of the island with a local flair. The beach condition is subject to high and low tide. During high especially, the views from our private back are stunning but due to the nature of the seabed, this is indeed not the best beach for swimming. Out shuttle bus service is offered free of charge to our guests to enjoy Naiharn Beach, one of Phuket's best beaches. The shuttle bus is subject to availability and requires advanced reservation. During times of high demand, we are adding extra shuttles to the service. We looking forward to welcome you back to our hotel in the near future. Best regards,

10/10 – Hervorragend

Domi, Fukuoka

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very good hotel with a friendly front desk team! The hotel provides a shuttle to Nai Harn beach (which is much cleaner and nicer than Patong). Breakfast was always very good, nothing to complain about. In-room TV has lots of channels in foreign languages (English, French, Russian, Chinese). The hotel’s beachfront requires more investments, in the current condition the beach bar and restaurant are loosing opportunity to make money... There is a nice Spa Center “Atmanjai” in the neighbor “Friendship Resort” - not expensive but very good service. Also don’t forget to check Hockhoelee coffee shop - it’s just 3 mins walk from the hotel, and try coconuts milk coffee mocha!
Aufenthalt von 7 Nächten im Dezember 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 6. Jan. 2020
Dear Domi, Thank you very much for taking your time to post on the stay experience.We are delighted to learn you impress with our facilities and services. We looking forward to welcome you back to our hotel in the near future. Best regards,

8/10 – Gut

Danielle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel but so-so location
The hotel was clean and nice to stay at. The front desk staff were friendly and helpful. It has an awkward layout- would have preferred to have the middle access all the way down to the beach. It was really far from our room to the restaurant and the “beach.” The name “Beachfront” was a bit misleading as you can’t actually swim or hang out on the beach. The shuttle bus to a usable beach was a bonus, but not why I booked a beachfront hotel- just to have to go to another beach.
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Manit Mooksaeng- Hotel Operations Manager am 31. Dez. 2019
Dear Danielle, Thank you very much for taking your value time sharing the stay experience with us. Your kind word with compliment to Front Office Team has forward to them and their Manager. Our hotel is located on the South East coast of Phuket Island, a more remote, less crowded part of the island with a local flair. The beach condition is subject to high and low tide. During high especially, the views from our private back are stunning but due to the nature of the seabed, this is indeed not the best beach for swimming. Out shuttle bus service is offered free of charge to our guests to enjoy Naiharn Beach, one of Phuket's best beaches as optional. We look forward to welcome you back to our hotel very soon. Best regards,

10/10 – Hervorragend

Gunilla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kan förbättras
Svårt stt föna håret. Kontakter saknas vid speglar, Fick själv köpa förlängningssladd. Egna stranden dålig. Mycket skräp. Transfer till annan strand tog 8 pers. Fullbokat hela tiden. Vi hyrde egen bil. I övrigt fina rum och område. Trevlig personal
Aufenthalt von 6 Nächten im November 2019
Antwort von Manit Mooksaeng- Hotel Operations Manager and team am 4. Dez. 2019
Dear Gunilla, Thank you very much for taking the time to share the stay experience with great score. We will forward to comment to team. Once again thank you very much and looking forward to welcome you back to our hotel in the near future. Best regards

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Roadside Hotel at Beachfront
The photos of the swimming pool and beach are rather misleading. The hotel is on the beachfront but only at the very end of the property, the beach/sea is not like the photo (blue / green) - brown color water at high tide, and brown mud at low tide. The wooden swing is there but not accessible. The beach cannot swim (in the words of staff). The common pool is only at one block and up a flight of steps. The walk from front desk to hotel blocks and breakfast is via the side tarmac road - not the resort feeling. The suite was big, nice and clean with wide kitchenette, but we had to climb 10 steps for the lift to 4th floor. The staff were friendly and earnest, but mixed up many things - our room type (they gave us pool-access though we booked sea view), they gave us complimentary birthday cake for my dad but on the wrong day, they forgot our request for luggage help on check-out. The hotel seemed like in the middle of no-where - thankfully there's a 7-11 and 2 restaurants within 8mins walk but along the main road. The hotel offered free shuttle to Nai Harn Beach 4 times a day (15mins drive). Overall, i think this hotel is good if u only want to stay in the room. If you need an accessible beach or more eateries/shops - better to choose the South-West side of Phuket.
the sea view
the beachfront
Walk from front desk to hotel block to breakfast block
Aufenthalt von 3 Nächten im November 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 1. Dez. 2019
Dear Value guest, Thank you very much for your time to share the stay experience. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and attentiveness. We trust will have a chance to welcome you back to our hotel again soon. Thank you very much. Best regards

10/10 – Hervorragend

GABRIJELA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good hotel, we come back again.Staff very kind. They always have an open ear for our attempts.
Aufenthalt von 6 Nächten im November 2019
Antwort von Manit Mooksaeng-Hotel Operations Manager and team am 28. Nov. 2019
Dear ABRIJELA, Thank you very much for great review score. We look forward to welcome you back to our hotel very soon. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 7 Nächten im Oktober 2019
Antwort von Manit Mooksaeng am 23. Okt. 2019
Dear Valued Guest, Very much appreciate for great score review and we looking forward to welcome you back very soon. Best regards, Manit Mooksaeng-Operation Manager and team

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property had only recently been opened at the time of our visit. All staff were friendly and very helpful. Breakfast in the Restaurant was good with plenty of choice. Omelets or eggs any way plus good selection of Thai and European. Great coffee. The kitchenette in the Sea View room had a 2 hotplate stove, microwave oven, electric jug, crockery and cutlery and a full size refrigerator. There is a bar and sun lounges with umbrellas at the sea-side end of the property but the beach is not really ideal for swimming. The Hotel does provide a free shuttle to and from Nai Harn beach. Overall - an enjoyable stay
Aufenthalt von 4 Nächten im September 2019
Antwort von Manit am 19. Sept. 2019
Dear Value guest, Very much appreciate for taking your value time sharing the stay experience with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Manit Mooksaeng-Operations Manager and Team