Außenpool, Sonnenschirme, Liegestühle
Verfügbarkeit prüfen

Bewertungen von Bahia Principe Grand La Romana - All Inclusive

4.5 out of 5
Bahia Principe Grand La Romana - All Inclusive
Carretera San Pedro de Macoris-La Romana, Km 12, Ramón Santana, La Romana

Bewertungen

8,4

Sehr gut

826 von insgesamt 1525 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
372 von insgesamt 1525 Gästebewertungen haben eine Bewertung von 8 - Gut" "
177 von insgesamt 1525 Gästebewertungen haben eine Bewertung von 6 - Okay" "
75 von insgesamt 1525 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
75 von insgesamt 1525 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Marco

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
All good.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Juliana Hendrickson am 4. März 2024
Dear MarcoThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.

6/10 – Okay

Ronald

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Nie wieder
Strand schön, Meer enttäuschend (trüb, in der Nähe vom Rio Soco), dafür immer Liegen am Strand frei. Pool sehr voll, Liegen immer besetzt. Betten unbequem, Zimmer etwas abgewohnt, aber tolle Zimmermädchen, alles sauber. In einem Zimmer ging die Klimaanlage mehrere Tage nicht und die gebuchten Betten waren bei Anreise nicht verfügbar (King statt Double Queen). Restaurants absolute Katastrophe. Immer voll, laut, Kellner selbst für Dom Rep Kenner unterirdisch schlecht. Oberkellner bei Beschwerden unverschämt und aggressiv provozierend (ich soll Alkohol trinken und mich abregen - schwierig, wenn keiner Getränke bringt). Getränkeversorgung funktioniert nicht, Bestellungen werden meistens nicht von allen aufgenommen und selten richtig gebracht. Tischdecken und Geschirr schmutzig. Das Essen am Buffet tatsächlich abwechslungsreich und okay. Wir sind trotz üblicher Vorauszahlung ohne Erstattung einige Tage früher abgereist. Wir haben ein Haus Deutschland und in Santo Domingo und kennen das Land gut. Die Dominikaner und die kleinen Hotels und Restaurants außerhalb der ganzen All-Inclusive Ressorts sind so viel freundlicher, billiger und besser, dass wir uns wieder unglaublich geärgert haben, nur wegen der 3 Kinder hier gebucht zu haben.
Aufenthalt von 14 Nächten im Juli 2023
Antwort von Juliana Hendrickson am 31. Juli 2023
Dear RonaldThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.Our staff take great pride in getting to know each guest and trying to ensure that everyone has a positively memorable stay.In the name of our General Manager and staff, we would like to thank you for vacationing with us, we hope to see you very soon in our property.

10/10 – Hervorragend

Fabiana

Antwort von Juliana Hendrickson am 6. März 2023
Dear Fabianathank you for taking the time to appreciate our services.

10/10 – Hervorragend

Ute

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel ist in einem guten Zustand, der Strand wunderschön, leider war das Wasser sehr trüb, aber ja, die Natur kann man nicht ändern. Ansonsten war alles prima, sehr freundliches Personal, saubere Anlage.
Aufenthalt von 20 Nächten im November 2022
Antwort von Juliana Hendrickson Ortiz am 7. Dez. 2022
Dear Ute,Thank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.Our staff take great pride in getting to know each guest and trying to ensure that everyone has a positively memorable stay.In the name of our General Manager and staff, we would like to thank you for vacationing with us, we hope to see you very soon in our property.

8/10 – Gut

Oliver

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Wir haben vor Ort ein Upgrade in das Bouganville Hotel bekommen, was am Ende ein großes Glück für uns war, da wir als Paar in einem adults only Hotel besser aufgehoben waren als in einem Familienhotel.
Aufenthalt von 11 Nächten im August 2022
Antwort von Juliana Hendrickson Ortiz am 5. Sept. 2022
Dear Oliver,Thank you for taking the time to appreciate our services.

8/10 – Gut

Thomas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schöne Anlage
Preis-Leistungsverhältnis stimmt. Anlage in gutem Zustand. Service gut. Personal freundlich und Hilfsbereit.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Jazmin Guerrero am 25. Juli 2022
Lieber Thomas, Unser oberstes Ziel ist es, die Erwartungen unserer Gäste zu erfüllen. Wir sind stolz darauf zu erfahren, dass wir Ihnen in Ihrem Fall eine gute Zeit bieten konnten; Mit freundlichen Grüßen,

10/10 – Hervorragend

WILMER

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Raya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ordinary all inclusive resort. Everything was good except mosquitos. I think resort should do better job spraying areas. Got eaten by mosquitos even thou we sprayed ourself with repellent.
Aufenthalt von 11 Nächten im Mai 2024

6/10 – Okay

Deborah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff was very friendly especially the waiters Manny & Jose Alberto. They we're very attentive and sweet.
Aufenthalt von 7 Nächten im Mai 2024

10/10 – Hervorragend

Tayetta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

6/10 – Okay

Janis Marie

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Over all average experience. Definitely more suited for a family rather than mother daughter (both adults) experience. They had a lot of entertainment that was around the kids which we didnt mind. They rely wayyyy to much on their app for a resort that does not have reliable wifi outside of the room. Booking the dining experiences and spa was in my opinion unnecessarily difficult and took a lot of time. Also they need to post more specific times for things. The piol closes at 6 which is super early in my opinion and one restaurant we wanted to try didnt open until after 10 pm. (We wouldnt have vared if we knew in advance but there was no signs, no guides or time tables which would be helpful) Also booked the santo dominigo tour through the resort. Didnt really feel worth the money. Very short and felt rushed.
Aufenthalt von 4 Nächten im Mai 2024

6/10 – Okay

OTHMANE

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
During my recent stay at Bahia Principe Grand La Romana hotel, I was disappointed by the taste of the food. One of the main aspects of any hotel experience is the dining options, and unfortunately, the food at this particular establishment did not live up to my expectations. The meals served at the hotel lacked flavor and were quite bland. I found that many of the dishes, whether it was breakfast, lunch, or dinner, lacked the vibrant and enticing flavors that one would hope for. The overall taste profile was underwhelming, and it left me feeling unsatisfied after each meal. Moreover, the variety of food options was limited, which further added to my disappointment. While the hotel offered a range of cuisines, the lack of taste made it difficult to truly enjoy any of the dishes. It felt as though the focus was more on quantity rather than quality. Despite the tasteless food, I must acknowledge that the hotel staff were friendly and attentive. They made an effort to provide good service, but unfortunately, the culinary experience fell short. In conclusion, my stay at Bahia Principe Grand La Romana hotel was marred by the tasteless food. While the staff were pleasant, the lack of flavor and limited variety in the meals left much to be desired. It is my hope that the hotel management takes feedback into account and makes improve
Aufenthalt von 5 Nächten im Mai 2024

8/10 – Gut

Patricia Ann

Mit der Familie gereist
The resort was beautiful. The food was great, lots of variety. The only negative is that apparently they have the worse beach as a river runs through it. The water is dirty. Also for English speaking people, they only play Spanish music at the clubs and at pool side activities. We asked to be moved to another resort as the beach is what we came for.
Aufenthalt von 7 Nächten im Mai 2024

10/10 – Hervorragend

Gretel

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Realmente estuvimos en Bahía Príncipe La Romana bouganville, por este motivo mis criterios son en base a este hotel. Realmente nos afectó mucho la climatización de las habitaciones, el aire no enfriaba mucho. Pero la atención en general es excelente. Queremos destacar sobre todo,dos meseros que nos hacían sentir todo el tiempo súper bien atendidos. Sus nombres son Gelson Franco y Yaritza Martínez. Todo el tiempo sus atenciones con nosotros fueron de otro nivel. Hasta foto con ellos nos hicimos.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Juan Carlos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Huge recognition to aurora, Claudio, Hidalgo and 2 different Luis, the pool bartender and the capitanes from restaurants, jose Alberto, Hidalgo and Mr Gonzalez, meseros Luis Miguel, celos, y el cocinero del buffet de la mañana que no pude agarrar su nombre al igual que las host. Gracias a ellos nuestra experiencia fue increíble que regresaremos por ellos. Give them a raise.
Aufenthalt von 4 Nächten im Mai 2024

6/10 – Okay

ADA

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Property on bad conditions, needs desperately some maintenance. Staff tried to do their best with what they have. Pool and pool bar closed at 6pm.
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Andres

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only problem we had, was with the A/C unit, there was no way to control the temperature and it was always too cold
Aufenthalt von 5 Nächten im Mai 2024

8/10 – Gut

Marina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
While the staff was above and beyond levels of cooperation and friendliness (thank you Tanya and Delbin at front desk), the ocean water was sadly muddy due to a river nearby and prone to jellyfish in some designated swimming areas more than others. Catalina Island, however, (you need to buy a trip) has clear water and excellent snorkeling where you can see starfish, coral and plenty of fish. The food by way of buffets, beach and poolside bars, and reservation-only restaurants was excellent and has something for everyone. The French & Fish restaurants and Brazilian steakhouse stood out among those options. The main buffet staff under William supervision works wonderful. Great friendly team. The gym opens early and is well stocked and in excellent condition, and people run up and down the beach early in the morning for exercise. There is a sauna. The on-site fine cigar shop specializing in La Aurora E. Leon, Montecristo, Cabao and Romeo y Julieta cigars also carries good quality cigarettes like American Spirit. The beer on tap is Presidente which should always be ordered with a lime. There is a plaza full of souvenirs and accessory shops and locals set up tables in the main lobby once a week or so. Mostly, points were taken off for the brownish-milky ocean water swimming area with jellyfish and how early activities end and the bars close (11pm). There was little to no nightlife past that time and no alcohol to be found. The upside is that it is actually quiet at night, and noth
Aufenthalt von 8 Nächten im Mai 2024

2/10 – Ungenügend

Mohit Shyam

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
The staff is very rude. AC is not working the refrigerator is not cooling. No hot water . Didn’t get the option of reservation for dinner (tried everyday but the staff didn’t help)
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Jill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great for the cost. Staff was very kind. My room was amazing
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Argelia, Chelseama

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome people and environment
Aufenthalt von 7 Nächten im Mai 2024

8/10 – Gut

Jeffery Martin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
If you’re looking for a no pressure relaxing vacation, this resort needs to be considered. Time was well spent at the pool and many available beach chairs. The fact that it’s more than 90 minutes to Punta Cana, the costs of going there for excursions make it pretty expensive. The resort could make arrangements for you however it was $180usd for a round trip of four people
Aufenthalt von 6 Nächten im Mai 2024

10/10 – Hervorragend

ARIOLKIS

Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Enderassie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a wonderful time in your property. It’s an awesome place definitely recommendable. I may have to suggest one thing about the service people though. They are all very good and very friendly people. If they get a little training on English language and improve communication with the international customers, I believe that would make a difference and may elevate the frustration these good people have to understand there customers. Thank you.
Aufenthalt von 7 Nächten im Mai 2024

10/10 – Hervorragend

Leonor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelent hotel
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Relations Bahia Principe Grand La Romana am 21. Mai 2024
Dear Mrs. Chaparro We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel. We are glad to know that we have exceeded your expectations. Best regards Annie Rijo

2/10 – Ungenügend

Tiffany

Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Staff at front desk has horrible costumer service the property was well kept and the bartenders was very nice
Aufenthalt von 5 Nächten im Mai 2024

6/10 – Okay

Danford Savio

Murky beach waters
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Leyla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful and clean place. Everybody there were so kind and helpful
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Luz M, Tampa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice place and the staff service excellent. We’ll be back soon
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Guest Relations Bahia Principe Grand La Romana am 21. Mai 2024
Dear Mrs. SotoWe appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel. We are glad to know that we have exceeded your expectations. Best regards Annie Rijo

8/10 – Gut

tatiana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in was a nightmare no organization at all, hotel seats in a beautiful property very well maintained staff is nice rooms need some upgrade mattress are supper hard very difficult for me to sleep on that since I have bursitis on my hip and opposite side shoulder surgery .the beach is full of algae and jelly fish water is dark and nasty not suitable for swimming. Pool closes at 6 pm restaurant you need to make reservations before heading to it
Aufenthalt von 7 Nächten im Mai 2024

4/10 – Schlecht

Dejan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Property is nice and food option is great but ocean water is dirty and gray. Terrible ocean water, if I knew it I will not go there. Otherwise is nice. At the end of the day I came there for the ocean water.
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Wilma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had booked this property for my parents’ Wilma & Ronald’s 30th Anniversary celebration and it did not disappoint! My parents had the best time ever being it their first time in Punta Cana. Right when they landed in PUJ, their transport service area (Coming2 Transport Service) was easy to locate and the ride was quick and smooth. The drivers were on time, fast, yet careful during the ride to and from the resort. First impression of the lobby- HUGE! The front desk staff who greeted us, Ronal, was very friendly and accommodating to all of our needs throughout our stay. The overall property and all staff at Bahia Principe was amazing. They always greeted us and welcomed us so nicely. Our hotel room with the superior ocean front view was astounding! The bed was so comfy, and the washroom was so clean. It was so sweet that they added a banner on our front door greeting “Happy Anniversary” and setting up drinks and chocolates on the table. The amenities, pools, jacuzzi, snack bar, restaurants and buffet were outstanding! We never knew what to eat because the selection was numerous! You’ll never be thirsty, or hungry throughout the trip! All the events like the karaoke night, in which my mom performed “I Will Survive”was one of her greatest highlights! Along with the Spa and Saona Island excursion, although extra, is highly recommended! We had a fantastic and enjoyable stay at Bahia Principe La Romana! Thank you for our unforgettable experience!
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Jose Miguel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was fantastic i had a wonderful time staying there. The staff was more than just staff they treated us like family. The ONLY thing I would change is the food. To have more options of Dominican food. I get it, it's a mixture of different countries and cultures but. Dominican food should stand out more. Other than that EXCELLENT 👏 👏
Aufenthalt von 7 Nächten im Mai 2024

6/10 – Okay

Patrina

Gut: Sauberkeit und Personal & Service
Nothing unique about this resort.
Aufenthalt von 13 Nächten im Mai 2024
Antwort von Guest Relations Department am 18. Mai 2024
Dear PatrinaThank you for choosing us as your vacation destination, as well as for sharing the review of your stay with us. We will be checking our services, so that on your next visit we can exceed your expectations and make your stay much more memorable. We hope to have the opportunity to welcome you again at Bahia Principe Grand La Romana. Best regards Annie Rijo

10/10 – Hervorragend

Norelkys

Mit der Familie gereist
The staff made you feel like you are at home… I don’t want to mention any name in specific because everybody was fenomenal!!!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Dear NorelkysThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.

8/10 – Gut

Paola

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The property was nice. The staff were very friendly. The only downs were that we did not get a chance to dine in any of their restaurants because everything was booked in advanced from the other customers there. We ended up having to eat at the buffet every night.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Dear PaolaWe sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guests requirements and we sincerely regret that you where not completely satisfied with our services.

10/10 – Hervorragend

Sherri-Ann

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property and well maintained. Food options were excellent. Pool area very nice. Staff friendly and fun. Will be visiting again soon.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Dear SherriThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.

10/10 – Hervorragend

fatiha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The best. Very satisfied. Thank you bahia principe grand la romana.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Dear FatithaThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.

8/10 – Gut

Rene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
todo estuvo excelente
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Estimado ReneGracias por tomar parte de su tiempo y valorar nuestros servicios

8/10 – Gut

Jose Miguel, Houston

Mit der Familie gereist
Gut: Personal & Service
Buena atención y amabilidad del staff. La comida buena. Pero el ambiente fatal. Mucho turismo nacional y no porque sea nacional pero personas borrachas en la piscina mal educadas, y tratando de faltar el respeto a las mujeres , muy mal ambiente del viernes al domingo, poca trankilidad, algo de desorden , si te alejabas del área de la piscina a la hora del lunch y dejabas tus pertenencia en el camastro cuando regresabas lo encontrabas tirado a un lado y otras personas sentadas en el espacio cuando reclamabas te salían con grosería, para evitar problemas era mejor regresar a la habitación. Por tal razón elimine un día de mi estancia y me regresé. Sinceramente solo por esta razón no regresaría ni lo recomiendo. Pienso que deben tener cuidado con el elemento que dejan hospedar en el hotel. Lo demás excelente el personal increíble sin excepción.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Estimado JoseApreciamos sinceramente sus comentarios con respecto a su reciente estancia en nuestro hotel. Gracias por tomarse el tiempo de comunicar su experiencia a nuestros revisores. La opinión de nuestros clientes es extremadamente valiosa para nosotros ya que nos da la oportunidad de verificar el cumplimiento de las directrices establecidas, así como para asegurar que trabajamos hacia la mejora continua de nuestros servicios. Nos gustaría presentarle nuestras más sinceras disculpas por cualquier inconveniente o dificultad que haya podido experimentar durante su estancia. Nuestro principal objetivo es siempre satisfacer las necesidades de nuestros huéspedes y lamentamos sinceramente que no haya quedado completamente satisfecho con nuestros servicios.

6/10 – Okay

Noelia

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The pictures are misleading. The water is brown as a lake or a river, the sand is dark. It is not as white as the pictures and the water definitely is not clear nor green nor blue at all like the pictures show. When you step into the water about 2-3 inches you no longer see your foot. It is really dark. Also the food was very bland. The idea of everything is great, but most of them with no salt. Desert were very poor selection and basic. None of the cakes had any sweetness either. Very bland. It is a family place so be prepared for noisy kids and parents yelling at their kids. We stayed on the first floor (rooms are two story villas) and every day insects will come in from the grass outside. The property itself is very old, but very clean and friendly staff. Very unfortunate that the beach was really ugly and food super bland.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Dear NoeliaWe sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. Also, it is important to note that like many other beaches in the Dominican Republic, ours does not correspond to the image of turquoise water and white sand. However, this does not mean that Bahia La Romana is not a clean or unsuitable beach for bathers, as a very strict cleaning routine is carried out on a constant and daily basis.We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guests requirements and we sincerely regret that you where not completely satisfied with our services.

10/10 – Hervorragend

German Martin Abarca, clifton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was our first time visiting Dominican republic, and we will definitely go back! Everything about our stay was amazing. The staff, food, cleanliness, entertainment, drinks; everything was amazing. The beach was okay. I definitely recommend doing the excursion to saona beach. If you’re thinking on going to vacation with your kids don’t doubt it, everything was super clean and save.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Dear GermanThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.

10/10 – Hervorragend

Jeniffer

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Estimada JenifferGracias por tomar parte de su tiempo y valorar nuestros servicios

8/10 – Gut

Robert, Baltimore

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to stay staff was attentive
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Dear RobertThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.

6/10 – Okay

Santiago

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
There was a couple of issues, our room AC was very poor, no hot shower, only warm water after opening all shower and sinks and letting run for 5 mins. It was reported but never fixed. The beach was not good at all, this is not their fault but only the pool was good to use, beach water was dirty.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Dear satiago We sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guests requirements and we sincerely regret that you where not completely satisfied with our services.

8/10 – Gut

Salma

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Ausstattung
Excellent stay, and we have a great time and memorable anniversary and birthday celebration ❤️
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Dear SalmaThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.

10/10 – Hervorragend

Juan Alexander

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Estimado Juan Gracias por tomar parte de su tiempo y valorar nuestros servicios

8/10 – Gut

Jawad Hasan

Gut: Sauberkeit und Personal & Service
Aufenthalt von 7 Nächten im April 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Estimado JawadGracias por tomar parte de su tiempo y valorar nuestros servicios

10/10 – Hervorragend

Robby

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was excellent and very friendly and helpful. Entertainment was amazing, funny, skilled, and great dancers. Rooms and service was also amazing. Didn't like not having 24hr or later service in bars. All in all great experience!
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Juliana Hendrickson am 15. Mai 2024
Dear RobbyThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.

10/10 – Hervorragend

Samreen Kour

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
love the resort, especially the beach and pool area. Staff were great with any concerns and helping out
Aufenthalt von 7 Nächten im April 2024
Antwort von Juliana Hendrickson am 9. Mai 2024
Dear SamreenThank you for taking the time out to communicate that you have had a fantastic stay in our hotel. It is encouraging to know that we have met all of your expectations, excellent services, staff and a dream vacation in the Caribbean. We are thrilled to know that achieved our goal, the full enjoyment, relax and satisfaction of our guests.