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Bewertungen von The Westin Pune Koregaon Park

5 out of 5
The Westin Pune Koregaon Park
36/3-b Koregaon Park Annexe, Mundhawa Road Ghorpadi, Pune, Maharashtra

Bewertungen

8,8

Hervorragend

94 von insgesamt 151 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
37 von insgesamt 151 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 von insgesamt 151 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 151 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 151 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Service und sehr netter Personal
Kann vor der Einreise per Email das Airport Transfer Service reversieren lassen. Service ist sehr gut, Preis wie Essen oder Mini Bar, Spa usw. ist ähnlich wie in Europa.
Aufenthalt von 6 Nächten im Januar 2018
Antwort von Vivek Joshi am 6. Feb. 2018
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Pune. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Pune Koregaon Park and we hope you choose to create more memories with us whenever your travels bring you back to Pune. Sincerely, VIVEK JOSHI vivek.joshi@westin.com

10/10 – Hervorragend

Manmeeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Entspannen mit Flair
wir sind ab und zu gerne im Westin zum entspannen. wir geniessen alles was das Hotel zum anbieten hat wie gym, spa, Restaurants, komfortables Zimmer, Umgebung mit viel shops, Aussicht... etc

2/10 – Ungenügend

Hartmut Michels

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Unfreundliche Abzocke
Nachdem ich die 4 Tag zuvor im Westin in Hyderabad war, hatte ich denselben Standard und dieselbe Freundlichkeit beim Personal erwartet. Das Gegenteil war der Fall. Während des ganzen Aufenthalts hast eich den Eindruck, dass alle Mitarbeiter darauf getrimmt waren, Geld aus den Gästen rauszuholen. Die Frage, ob es möglich ist zum Büro gebracht zu werden, wurde nicht mit "Ja" oder "Nein" beantwortet, sondern mit der Frage: "Auf welchen Zimmer soll ich das buchen?". Für den dropoff beim Büro (ca 1,5km) wurden 1710 Rupien = 23,70 EUR verlangt. Für ein Bier am Pool am Sonntagnachmittag, musste ich erst los jemand finden, der dann jemand bescheid sagte, dass ich etwas möchte. Das Bier wurde dann auch mürrisch gebracht. Kostenpunkt 7,60 €!!! Lounge Service war quasi nicht vorhanden. Dort gab es tagsüber nur Softdrinks und schlechten Kaffee, das Abendessen war akzeptabl, das Frühstück nicht. Man hatte den Eindruck, dass die Mitarbeiter in der Lounge froh waren, wenn man endlich wieder ging. Im Vergleich zur Lounge im Westin Hyderabad (5*) gibt es hier für die Lounge -0*. Das Standard Frühstücksbuffet war übrigens klasse!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Sujeet am 24. Aug. 2013
Dear Guest, Thank you for rating The Westin Pune Koregaon Park. It gives me immense pleasure to learn that your stay at the hotel was a pleasant one. We look forward to serving you on your next visit to Pune. Be Well.

10/10 – Hervorragend

Sohail

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Courteous staff and great accommodations.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Sudeep Sharma (General Manager) am 19. Feb. 2024
Dear Guest, Thank you so much for taking the time to share your positive experience at The Westin Pune Koregaon Park. We are delighted to hear that you enjoyed your stay at our Pune hotel in India. We look forward to welcoming you back soon for another memorable experience.It warms our hearts to know that our accommodations and services met your expectations. We strive to create a comfortable and memorable experience for our guests, and your feedback reinforces our commitment to excellence.Thank you once again for choosing The Westin Pune Koregaon Park, and we hope to have the pleasure of hosting you again in the near future.Best Regards, Sudeep SharmaGeneral Manager

10/10 – Hervorragend

Rowland

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best beds in the most luxurious hotel
Short stay but an absolute delight with the best customer service and comfort. I know it’s a brand focus but the bed is the best that you’ll find.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Sudeep Sharma (General Manager) am 8. Feb. 2024
Dear Guest,We are absolutely thrilled to receive your exceptional review! Your kind words and support mean the world to us. Knowing that we were able to provide you with a remarkable experience brings us immense joy.Best Regards, The Westin Pune Koregaon Park

10/10 – Hervorragend

SMITA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thoroughly enjoyed my stay. The hospitality at The Westin Pune was unparalleled compared with other places where i have stayed in past. The on-prem restaurants were great, specifically the breakfast served with soo many food options. In room services were prompt. The service staff deligently kept the room clean without having to ask for it. The room size was surprisingly bigger and well maintained. While checking out I had requested to extend the check-out time by couple hours as my flight was latter in the night. The service staff promptly agreed to this request even though it was pick time when lot of guests where checking in. Would definitely recommend if anyone who wants excellent stay without any hassle.
Aufenthalt von 5 Nächten im November 2023
Antwort von Sudeep Sharma (General Manager) am 28. Nov. 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

8/10 – Gut

Ibrahim

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
When I got into my room, there were peanuts under the bed, meaning the room was not thoroughly cleaned. During my second night, there was a leak from the roof onto my bathroom floor due to the AC unit. To be clear, the staff was super helpful and the issue was resolved swiftly. However, I would've expected to be offered a different room. In general the stay was really good and the staff made all the difference.
Aufenthalt von 6 Nächten im August 2023
Antwort von Sudeep Sharma (General Manager) am 30. Aug. 2023
Dear Guest, Greetings from The Westin Pune Koregaon Park!I am overjoyed to hear your compliments and feedback for our service standards and management. I am truly delighted to know that we were able to live up to your expectations and that you enjoyed our hospitality. We look forward to welcoming you back soon.Warm Regards,Sudeep SharmaGeneral Manager

6/10 – Okay

Mazi

Aufenthalt von 2 Nächten im August 2023
Antwort von Sudeep Sharma (General Manager) am 17. Aug. 2023
Dear Guest,Thank you for taking the time to provide us with your feedback. We value all forms of input from our guests, and we are genuinely sorry to hear that your experience with us did not meet your expectations.We apologize for any inconvenience or dissatisfaction you may have encountered during your visit. We hope to have another chance to provide you with the exceptional experience we aim for.Sincerely,The Westin Pune Koregaon Park

8/10 – Gut

Lai Yuin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
2nd time staying there and unfortunately both times for work. Didn’t fully enjoy the hotel facilities. The room was a relaxing respite after a long day of work - highly recommended for business travellers!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Sudeep Sharma (General Manager) am 8. Aug. 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 – Hervorragend

kratika

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sudeep Sharma (General Manager) am 24. Aug. 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 – Hervorragend

Saurabh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel with great staff. I found it to be the best amongst all the 5 star hotels in Pune. Beds are slightly old.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Sudeep Sharma (General Manager) am 4. Aug. 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park

10/10 – Hervorragend

kratika

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sudeep Sharma (General Manager) am 22. Aug. 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 – Hervorragend

Lovepreet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good hotel
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sudeep Sharma (General Manager) am 27. Juli 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 – Hervorragend

Bijoy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exceptional 😊
Exceptional service and very friendly staff.. Check in was quick and welcoming front desk. Shaw and Pragurti from the restaurant very brilliant. Complete 5 star to them.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Sudeep Sharma (General Manager) am 20. Juli 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 – Hervorragend

Tamanna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was amazing and I want to explicitly give a shoutout to Shawn who works in the "Market" restaurant. He was amazing, friendly and took extremely good care of us.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von The Westin Pune Koregaon Park am 17. Juli 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 – Hervorragend

Seiji

Aufenthalt von 1 Nacht im Februar 2023
Antwort von The Westin Pune Koregaon Park am 16. Feb. 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,The Westin Pune Koregaon Park

2/10 – Ungenügend

Neville

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible;
I have had most of the hotel staff agree that there were multiple goof ups during my stay; condition of the property is very bad. Please avoid this property. I feel cheated by Marriott for this stay. Would have been more comfortable in a railway lodge I feel.
Aufenthalt von 10 Nächten im Juli 2022
Antwort von Sudeep Sharma am 18. Juli 2022
Dear Guest, Greetings from The Westin Pune Koregaon Park! At the outset, please do accept our sincere apologies for the inconvenience caused to you. We are deeply saddened to hear that we could not meet your expectations. Although, we take great pride in ensuring that our guests experience the best of hospitality in terms of service or product and overall experience, it's highly unfortunate that we couldn’t meet your expectations. If I may request you to consider your recent experience as an aberration to otherwise high level of world class standard that we are known for and appreciated by guests across all platforms including Expedia. I sincerely hope that in the near future you will surely give us a chance to showcase our hospitality and turnaround your experience. Best Regards, Sudeep Sharma(General Manager)

8/10 – Gut

Cristina

Aufenthalt von 1 Nacht im Juni 2022

2/10 – Ungenügend

santosh

Aufenthalt von 3 Nächten im April 2022
Antwort von George Bennet Kuruvilla am 11. Apr. 2022
Dear Guest, thank you for your review. We regret hearing the inconvenience you faced with us and promise you of a reassuring experience on your next visit. Feel Well! Team, The Westin Pune Koregaon Park.

10/10 – Hervorragend

Ravi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One of the Best Hotel made by staff working there.
It was my first experience in any Hotel in last 25 years since I started travelling, Westin staff in Pune is very friendly and very good welcome gesture, specially I would mention Ms. Kashmira for providing us refreshing drinks, realizing that after hectic day we were very tired. I would like to thank all Hotel reception staff, including Mr. Pradeep at a time of Checkout.
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Sahil am 8. Feb. 2022
Dear Guest, thank you for sharing your experience with us. We assure you of a consistent service on your next visit! Feel Well! Team The Westin Pune Koregaon Park.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
4 star rooms. 3 star staff.
Check in executive seemed to be a fresher and not very professional. Courtesy was lacking from the majority of the staff. Wash basin was in a pathetic end of life condition. Breakfast didn't have fresh orange juice. One of the staff members rudely asked to put on the mask even while going to take food from the buffet in the restaurant. How is that practical! Keep the hotel shut if you are so concerned about Covid that you will provide instructions to paying guests on how to walk around a buffet!
Aufenthalt von 2 Nächten im Januar 2022
Antwort von Sahil am 28. Jan. 2022
Dear Guest, thank you for your review. We regret hearing the inconvenience you faced with us and promise you of a reassuring experience on your next visit. Be well. Team The Westin Pune Koregaon Park.

10/10 – Hervorragend

Ravi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Sahil M (Marketing Executive) am 10. Jan. 2022
Dear Guest, thank you for sharing your experience with us. We assure you of a consistent service on your next visit! Be well. Team The Westin Pune Koregaon Park.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great staff in an ageing hotel.
Have been a frequent guest at this hotel since it has opened. There is major renovation on going, however the manager Mr.Sushil went out of his way to ensure we were not inconvenienced during our stay and accommodated us in a much better room than what we had booked. Look forward to visiting the Westin again.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Sahil M (Marketing Executive) am 7. Jan. 2022
Dear Guest, thank you for sharing your experience with us. We assure you of a consistent service on your next visit! Be well. Team The Westin Pune Koregaon Park.

2/10 – Ungenügend

Samir

Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Sahil M (Marketing Executive) am 7. Jan. 2022
Dear Guest, thank you for your review. We regret hearing the inconvenience you faced with us and promise you of a reassuring experience on your next visit. Be well. Team The Westin Pune Koregaon Park.

8/10 – Gut

Kirit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel, slow service
Good hotel, under renovation and less facilities right now. Also service is very slow, might be because of limited staff right now. Staff is quite friendly though.
Aufenthalt von 1 Nacht im Juni 2021

10/10 – Hervorragend

Ravi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2021

10/10 – Hervorragend

Kaushik

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent rooms and good restaurants.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Nasir Shaikh, General Manager am 28. Feb. 2020
Dear Guest, It was a pleasure to have you stay with us. We are pleased to note that your kind words of appreciation for the rooms and restaurants. Looking forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

8/10 – Gut

Vivek V

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Good stay, but....
It was a pleasant stay up until the point that they had a really loud party happening just below our window. The party went on for 4 hours! They’ve got to find a better way to do this rather than inconveniencing paying guests. Another quirk about this hotel is that you have to walk through the main buffet restaurant to get to the pool or walk through the main lobby in your swimwear or towel! Really poor design! Otherwise the rooms were comfortable and the breakfast buffet was nice.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Harish Kumar am 23. Feb. 2020
Sir, I am extremely apologetic and equally embarrassed as you were inconvenienced by the noise travelling to your room during your stay with us. We are also completing the entry to the pool which will be completed within next 2 weeks No words can take away the experience but I am reaching out to you for a consideration on your stay experience with us as an aberration and not as a reflective of our commitment and passion to serve you. Please allow us an opportunity to make amends and It is my earnest effort and attempt to assure that we care and we are sorry for not being able to provide you with a comfortable experience.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good hotel overall but a few issues
Very good hotel and we would definitely stay again. The lobby is beautiful and the staff are attentive and helpful. The breakfast is also fantastic for both Western, Indian and healthy food selections. The rooms are starting to show their age with a few cracks and stains here and there but they are clean and functional with excellent bedding and pillows. The bathroom was excellent and in great condition with a fantastic bath, separate shower and spacious vanity area and sink. The amenities in the room were also first-class. The pool is nice but there was construction going on which meant walking through the restaurant in our swimming gear to get to it. We didn’t mind but some of the diners may have! There was also very loud party on the balcony bar one evening which was deafening even on the 5th floor so we had to change rooms. The cover on our room safe randomly popped open one evening leaving all the valuables exposed. Nothing was taken but it was unsettling nonetheless. All in all a good hotel but a few issues.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Nasir Shaikh am 19. Feb. 2020
Dear Guest, Thank you for choosing us for your stay in Pune. We are pleased to note that overall you had a great stay with us. I regret to note that you were inconvenienced due to few issues experienced by you during your stay with us. Please accept my apologies. I assure you that each of our customers is critically important to us and we are focused to delivering excellence at every step. We look forward to an opportunity to welcome you back soon to your home in Pune. Warmest Regards Nasir Shaikh General Manager

6/10 – Okay

Janki

Gut: Personal & Service
Aufenthalt von 2 Nächten im Januar 2020

10/10 – Hervorragend

Rekha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Nasir Shaikh am 4. Feb. 2020
Dear Guest, Thank you for reviewing us. We are glad to note that overall you enjoyed your stay with us. Your constructive and specific feedback regarding the areas we need to improve on has been duly noted. Looking forward to an opportunity to welcome you back soon. Warmest Regards Nasir Shaikh General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Some good, some service needs improvement
TLocation isn’t walking distance to the main Koregaon Park area, except if you have half an hour or more during day time. There are a couple of bars or restaurants on this side, but mostly construction zones. Italian food was terrific. Other travelers seemed like young business types. Staff was hit or miss. Weekend afternoon at the Pool there was no staff. I had to flag down a cleaning lady to get a menu. Then the hotel manager didn’t seem to care when I checked out and they asked for my reviews. Also pool water was very cold, compared to other 5-stars in the neighborhood. hotel entrance is impressive. Now there are so many new hotels in Pune. This one was playing an old intro ad on the TV’s. The plugs all worked and the desk office space was great. The bathrooms were clean. The lobby cafe was good, and staff in the restaurants were also good. They even packed me a to-go box for my evening bus back to Bombay. The views were good, and the hotel is quiet. the other 5-stars in the area have really out-done themselves like JW Marriott or Conrad.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Nasir Shaikh am 11. Feb. 2020
Dear Guest, Thank you for reviewing us on this forum. Overall, I am glad to note that you had a comfortable stay with us. Your constructive feedback regarding the areas we need to improve on has been duly noted. My team and I look forward to welcoming you back soon to your home in Pune. Warmest Regards Nasir Shaikh General Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots of building work going on in the surrounding areas adjacent to the hotel so can detract from the overall experience.
Aufenthalt von 11 Nächten im Januar 2020
Antwort von Nasir Shaikh, General Manager am 28. Jan. 2020
Dear Guest, Thank you for taking the time to write to me. We regret to note about noise disturbance issues in your room. Please accept my sincere apologies. On your future visits, we will ensure that your room is blocked away from all disturbances. Warmest Regards Nasir Shaikh General Manager

10/10 – Hervorragend

Bhairavi

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Nasir Shaikh am 17. Jan. 2020
Dear Guest, Thank you for reviewing us on this esteemed forum. Your positive feedback motivates us to give their best. We look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
좋습니다
시내에서 탑에는 드는 호텔입다. 조식이 훌륭하구요 ! 특히 베이커리~ 주변에 다른 볼거리는 딱히 없어서 적당히 즐겼습니다. 불편한건 수영장입니다. 기대했지만 호텔에 조그마하게 달린 수영장이라서 사용하지 않았구요~ 조식먹는 식당 바로 앞이더라구요;; 프라이빗을 원하면 다른 호텔은 선택하세오. 매우 친절하고 우버는 부를때 위로 올라오라고 해줘야 옵니다.
Aufenthalt von 7 Nächten im Januar 2020
Antwort von Rahul am 26. Jan. 2020
Thank you for the feedback.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good good
Everything is perfect. thwy are very kindely and smile anythime. and breakfast was very very good. ecpecially bakery is delicious!!!!
Aufenthalt von 7 Nächten im Januar 2020
Antwort von Nasir Shaikh am 14. Jan. 2020
Dear Guest, Thank you for reviewing us. We are pleased to note that you enjoyed your breakfast experience and the desserts at 'The Market'. Looking forward to your future visits. Warmest Regards Nasir Shaikh General Manager

10/10 – Hervorragend

Takako

Aufenthalt von 1 Nacht im Januar 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Rahul am 5. Jan. 2020
Thank you for your feedback.

8/10 – Gut

Tamara

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Pune hotel
The hotel has recently been taken over by the Mariott Group and I found that the service was just not quite as extra as it had been - but it was still quite good. The card readers had major issues and I had to change my room cards on average twice a day but I believe that they were replacing this system. If you get a club room, go and see Arjun in the club! His service was exceptional and he really made me feel welcome! Thanks Arjun. You are fantastic.
Aufenthalt von 4 Nächten im August 2019
Antwort von Nasir Shaikh, General Manager am 16. Okt. 2019
Dear Guest, Thank you for taking the time to review us. We are glad to note that overall you enjoyed your stay with us. Arjun at Westin Club is delighted to note that you have recognized his efforts. We thank you for your understanding towards key card system upgradation. Looking forward to your future visits. Warmest Regards Nasir Shaikh

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im August 2019
Antwort von Nasir Shaikh am 3. Sept. 2019
Dear Guest, Thank you for your review. We would be glad to receive your detailed feedback regarding your stay experience with us. My team and I look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von Nasir Shaikh am 13. Aug. 2019
Dear Guest, Thank you for your review. We are glad to note that you had a comfortable and enjoyable stay with us. Looking forward to many more opportunities to be of service. Warmest Regards Nasir Shaikh General Manager

8/10 – Gut

BSP, Bangalore

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is good, veg dish spread can be better. The dish options were less...
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Nasir Shaikh am 31. Juli 2019
Dear Guest, Thank you for your review. We are glad to note that you enjoyed your stay with us. Your constructive feedback regarding the vegetarian options to be better has been duly noted. We look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juli 2019
Antwort von Rahul Vhanbatte am 17. Juli 2019
Thank You for sharing your feedback.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing service and staff friendliness!
Amazing food and staff service!!
Aufenthalt von 5 Nächten im Juni 2019
Antwort von Nasir Shaikh, General Manager am 6. Juli 2019
Dear Guest, Thank you for your review on this esteemed forum. We are pleased to note that you were impressed with the service and the friendliness of the associates. Looking forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Nasir Shaikh am 24. Juni 2019
Dear Guest, Thank you for rating us so well on this esteemed forum. We look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Nasir Shaikh am 7. Juni 2019
Dear Guest, Thank you for your review. We are glad to note that you enjoyed your stay with us. Looking forward to your future visits. Warmest Regards Nasir Shaikh General Manager

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing was unique .very poor service.staff behavior was very rude,whenevever i was asking for any service they rudely behave,the card key was not working properly i chnged it like more than 7 times..never seen such type of 5 star hotel in my life..i am very disapointed .nd till now they have not unblocked my 5000 which they took during my check-in time from mu credit card.
Aufenthalt von 1 Nacht im Mai 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing hotel
Service is good and very comfortable
Aufenthalt von 1 Nacht im April 2019
Antwort von Nasir Shaikh, General Manager am 2. Mai 2019
Dear Guest, Thank you for reviewing us. We are glad to note that you had a comfortable stay with us and loved the service. We look forward to many more opportunities to be of service. Warmest Regards Nasir Shaikh General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2019
Antwort von Nasir Shaikh, General Manager am 26. Apr. 2019
Dear Guest, Thank you for your review. We are pleased to note that overall you enjoyed your stay with us. Should you wish to give any feedback, please do let us know. We look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager