Außenpool, Liegestühle

Bewertungen von Hotel Albemarle

3.5 out of 5
Hotel Albemarle
Puerto Villamil Beach Malecon, Los Jieles s/n y Las Fragatas, Puerto Villamil, Galapagos

Bewertungen

9,0

Wunderbar

48 von insgesamt 71 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 von insgesamt 71 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 71 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 71 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 71 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,8/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Steffi, München

Verbesserungswürdig: Personal & Service
Besten Zeiten hinter sich
Das Preis-Leistungsverhältnis entsprach nicht unseren Vorstellungen. Es gab Probleme an 3 von 5 Tagen mit der Dusche (kein Wasser), was besonders am Abreisetag (gar kein Wasser) sehr ärgerlich war. Die Armaturen waren rostig und undicht. Der Frühstücksservice war auch eher mangelhaft, man musste alles mehrmals anfordern, Tasse, Teller, Butter,.... und man wurde eher unwillig und unfreundlich bedient. Im Pool war an keinem Tag Wasser.

10/10 – Hervorragend

Susanna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful hotel and staff. Very attentive to our every need and highly recommend.
Aufenthalt von 3 Nächten im Januar 2024

4/10 – Schlecht

Alyss

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Tommy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property and people were great. Their is a community soccer field adjoining the property on the side I stayed on and my room has an open screen window. Their were soccer games and music often in the mornings and one night until midnight, so it was noisy.
Aufenthalt von 6 Nächten im Dezember 2023

10/10 – Hervorragend

Carol

Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Fidel

Aufenthalt von 4 Nächten im Oktober 2023

8/10 – Gut

Joseph C

Mit dem Partner gereist
Great staff service
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Niklas am 19. Juli 2023
Thank you very much for your review. We are glad you enjoyed your stay.

8/10 – Gut

Jason

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Overall this place was nice and we would stay there again. However, there were a couple of things that we would say, could make things a bit better. First, WiFi in the rooms. They had WiFi in the common area but when you’re on vacation and planning, sometimes you just want to lay down or post some pictures. Second, the VIP breakfast we received (for one day only) was subpar and it’s not worth the $12 per person/per day they charge. You can get a better breakfast somewhere else. Lastly, they have the hot tub as an amenity but they no longer have it. Bring it back! It would have been amazing to relax in there after the Sierra Negra hike.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Niklas am 19. Juli 2023
We are very happy that you enjoyed your stay with us. Sadly the whirlpool was broken during your stay but it will be repaired very soon. We apologize that the Wifi is not the best, but thats one of the problems of the Galapagos.

10/10 – Hervorragend

lesley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My husband and I loved this property, staff and the island. Food was great, room was great! Excellent experience. Beautiful setting located right on the ocean. Bath and bed linens were top quality! Will stay there again.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Niklas am 19. Juli 2023
Thank you very much. We hope we will be able to welcome you soon.

6/10 – Okay

Shawna

Aufenthalt von 4 Nächten im Juni 2023
Antwort von Niklas am 19. Juli 2023
Thanks for the review. If there is anything particular you missed during your stay please let us know.

10/10 – Hervorragend

Beatrice

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic place
Best hotel on the island. Wonderful location, amazing view from the beach facing rooms. Incredibly helpful staff. I booked for 2 nights and then extended for a full week. Definitely a highlight of my 4-week stay in the Galapagos. The staff can make recommendations and assist with whatever you need. Bicycle rentals, laundry, tour offices all nearby. Do not hesitate to book this property. Isla Isabela has a laid back vibe but plenty to do. Giant tortoises on the bike path, and marine iguans everywhere.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Juan Serrano am 4. Juni 2023
We are so happy to read this beautiful comment thanks for it We hope to see you again Soon

8/10 – Gut

Parker

Aufenthalt von 2 Nächten im April 2023
Antwort von Juan Serrano am 18. Mai 2023
Thanks for your rating Mr Parker

10/10 – Hervorragend

Daniel, Houston

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommended. The hotel has great service. The staff is really amazing and accommodating. Would definitely stay again.
Aufenthalt von 1 Nacht im März 2023
Antwort von Juan Serrano am 18. Mai 2023
Thanks for this lovely comment, we really appreciate it Mr Daniel, we hope to see you soon

10/10 – Hervorragend

yaron

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice and friendly hotel right in front of a beach
Louis and the staff are very friendly. Room was big. Breakfast was good. No internet in the room was a little annoying as we had to step out of the room for internet connection. Nice beach in front of the hotel.
Aufenthalt von 2 Nächten im März 2023
Antwort von Juan Serrano am 18. Mai 2023
Thanks for this beautiful comment, we hope to see you again

10/10 – Hervorragend

Shari

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed 7 days at beautiful Hotel Albemarle. The location was perfect, with gorgeous white-sand Isabela beach just steps out the front door of the hotel. We had an ocean-facing room which included a small balcony with seats to relax and enjoy the beautiful view. The room was spotlessly clean and comfortable. We loved the beautiful French doors which opened to the balcony and let in the ocean breeze and sound of the waves crashing onto shore---very relaxing! A roof top sun terrace was a great place to have a drink and enjoy watching the sun set. We enjoyed a coffee each morning poolside while we planned our activities for the day. The property was well maintained, beautiful and clean. Staff were extremely helpful and accommodating. Breakfast is not included and costs $12 per person which seemed about average compared to nearby restaurants. We generally went to a mini market to buy some fruit each day rather than buy the full breakfast. The only thing I would have preferred would be a coffee pot in our room or coffee available downstairs earlier in the morning. Coffee isn't available until 7am and if you are an early riser it's difficult to wait that long for a cup of coffee! This is the only higher-end hotel I've stayed in that hasn't included a coffee pot in-room. However, that is a minor complaint. Overall we had an excellent stay and would highly recommend the property!
Antwort von Juan Serrano am 18. Mai 2023
Thanks for this lovely comment, we hope to see you again, we will get coffee machines after this comment.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Des progrès a faire…
séjour d’une nuit en complement de plusieurs jours passés dans un autre herbegement à Isabella. Hormis les festivités carnavalesques se situant sur la place juste devant l’hotel (pas de chance pour moi…), plusieurs fourmis dans les draps, une partie de cache cache avec une souris et un service express pour le petit déjeuners (on nous retire les plats à’peine achevés ne nous laissent pas une bonne image de cet hôtel.
Aufenthalt von 1 Nacht im Februar 2023

6/10 – Okay

Layne

Poor planning on my part, I would have loved to stay there, Do your homework 😊
Aufenthalt von 3 Nächten im Februar 2023

10/10 – Hervorragend

Yujing

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Front desk receptionist is super nice to us, allowing us to have a late checkout after our diving tour, so that we could take a shower before our Ferry. All the amenities, location, and all other things are probably the best on this island that you could find.
Antwort von Juliette am 6. Jan. 2023
Dear Yujing, Thank you so much for your review.Keep traveling, keep wild!

8/10 – Gut

Sheri

Gut: Sauberkeit und Personal & Service
Nice view.
Aufenthalt von 2 Nächten im November 2022
Antwort von Juliette am 9. Dez. 2022
Dear Sheri, Thank you so much for your review. I hope you could come back and visit us again.Keep traveling, keep wild!Warm regards,

8/10 – Gut

krystyna

Mit dem Partner gereist
Gut: Sauberkeit
The staff were more interested in their own music as we struggled with our luggage the young man at the desk played his game on the computer in full sight. We asked for hard boiled eggs for an early departure and that was ignored.
Aufenthalt von 3 Nächten im November 2022
Antwort von Juliette am 13. Nov. 2022
Dear Krystina, I hope you had enjoyed your stay in the island.We really do apologize for your bad experience. I will talk with the staff so it doesn't happen again.Keep traveling, Warm regards, JulietteHotel Manager

10/10 – Hervorragend

Sheryl, Port Angeles

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Juliet, the manager, checked on us consistently to make sure we were happy and had what we needed. Amazing.
Aufenthalt von 3 Nächten im September 2022
Antwort von Juliette am 4. Okt. 2022
Dear Sheryl, Thank you so much for your review, it was a pleasure to host you. I hope one day you could come back and visit us. Keep traveling, keep wild.Warm regards, Juliette Albemarle TeamGalapagos Boutique Hotel

10/10 – Hervorragend

leslie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was located on the water. The rooms were nicely furnished. Location was in the middle of town- close to everything. Best of all was the hospitality of the front desk ladies.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Juliette am 17. Juni 2022
Dear Leslie, Thank you very much for your positive review. You have no idea how it motivates us and keeps us focused on getting better and better. I hope one day you can come back and reminisce about your days here. Keep travelling! A cordial greeting, Juliette Albemarle Galapagos Boutique Hotel

10/10 – Hervorragend

Alina

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Albemarle and iguana Crossing are two best hotels in Isabela. Very thoughtful staff and beautiful rooms with beach view. WiFi needs upgrading
Aufenthalt von 2 Nächten im März 2022
Antwort von Juliette am 11. März 2022
Dear Alina, Thank you for your positive review. It keep us motivated. It was a pleasure to host you. I hope you could come back and visit us soon. Keep taveling! Warm regards,

10/10 – Hervorragend

Sarah

Aufenthalt von 2 Nächten im Dezember 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
That view!
From breakfast to staff, Hotel Albemarle was fantastic! Juliet at the front desk was especially wonderful, helpful, & accommodating. Beds were comfortable and the room was very clean. Waking up that view was a perfect way to spend the holiday!
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Juliette am 4. Jan. 2022
Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay perfect. It was a pleasure to host you. We hope to welcome you back to the hotel in the near future! Warm regards, Albemarle Team Galapagos Boutique Hotel

10/10 – Hervorragend

Jonathan-Arthur, Long Island City

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The perfect place to enjoy the beauty of Isla Isabela! From the moment we arrived Albemarle felt like home :) The rooms are large, comfortable, and very clean, the view is like a dream, and the staff truly went above and beyond to make sure that everything was just perfect for us (from wonderful tips for getting the most out of your time on the island to what the best restaurants for your dietary needs and aloe vera for your sunburn, they really helped with it all!) Would absolutely stay there again and again!
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Juliette am 24. Dez. 2021
Dear Jonathan, Thanks for the amazing review! We work hard to meet expectations like yours, and we're happy to read that we got it right for you. I hope you can come back one day and visit us. Merry Christmas!

10/10 – Hervorragend

Lori

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay at the Ablemarle. Julia and everyone there were friendly and responsive. Not to mention the awesome water front views. We would stay there again and highly recommend.
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von Juliette am 26. Okt. 2021
Dear Lori, First of all, thank you very much for choosing us and for taking the time to post a comment about your stay. It is really important to us and allows us to improve. We are so glad that you enjoyed your stay with us and were able to visit your daughter. For the entire team, it was a pleasure to serve you. We hope to see you again soon. Warm regards, Juliette Albemarle Team Galapagos Boutique Hotel

10/10 – Hervorragend

Melinda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel overlooks a beautiful stretch of beach. Beds comfy, breakfast yummy and entire property very clean. Juliet (manager) an absolute delight and made sure we had everything we needed for our stay. We loved it snd would def stay again.
Aufenthalt von 3 Nächten im August 2021
Antwort von Juliette am 11. Sept. 2021
Dear Melinda, Thank you so much for taking the time to leave such an amazing review. I know the staff enjoyed serving you as much as you enjoyed your stay. It was a pleasure having you here with Steven. I hope you can come back soon. Warm regards, Albemarle, Galapagos Boutique Hotel

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hospitality Heaven!
Juliette was an amazing hostess! Even before we arrived, she messaged us to tell us about tours and to inquire about our arrival to ensure our room would be ready. Upon arrival, she was ready and willing to help make our stay truly memorable. She is very friendly and has a lot of knowledge. She pointed us in the right direction with every question we posed. Juliette truly wanted our stay to be perfect. The hotel was beautiful, with a spectacular view of the ocean. The room was spacious, bright and very clean, and breakfast was great. I can't say enough about our wonderful stay in Isabela, and I would not consider any other accommodation but Hotel Albemarle!
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Juliette am 30. Aug. 2021
Dear Amy, Thank you very much for taking the time to give us such wonderful comments, we are so glad that you remember us. We were very happy to host you with Scott and Maddox. Please send them our hugs. I will inform the staff about your review. You are always welcome to come back. We would love to see you again.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is a beautiful hotel Overlooking the ocean. Juliette manages and she could not be any more welcoming and helpful. Truly wants to make your stay as perfect as she can. We received an upgrade without even inquiring and enjoyed our stay so much we decided to add a day! LOVED Hotel Abemarle And Isabela Island!
Aufenthalt von 4 Nächten im August 2021
Antwort von Juliette am 15. Aug. 2021
Dear Terry! Reading about you made my day! We really do appreciate your review, thank you for taking the time to write us. We are so glad you enjoyed your stay with us. It was a pleasure to host you. We hope to welcome Cyndi and you back to the hotel in the near future! Warm regards, Albemarle Team, Galapagos Boutique Hotel

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quaint and well maintained hotel right across the street from the beach. The hotel manager Juliette was very hospitable and attentive. The amenities included free coffee, filtered water, pool, free breakfast. The room was spacious and comfortable. The location was perfect for exploring the town.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Juliette am 31. Juli 2021
Dear traveler, We all want to express you that we are working to continue meeting your expectations and, if possible, even exceeding them. Thank you for choosing us and for your comments. Warm regards, Albemarle Team, Galapagos Boutique Hotel

10/10 – Hervorragend

Emma

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Waterfront location-great views and easy access to beach!
Aufenthalt von 3 Nächten im Dezember 2019

10/10 – Hervorragend

Kristin

Aufenthalt von 3 Nächten im Dezember 2019

10/10 – Hervorragend

Kevin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place
Right on the beach - nice accommodations. Very friendly service.
Aufenthalt von 2 Nächten im Dezember 2019

10/10 – Hervorragend

SupriyaMisra, Waterford, MI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff will go out of their way to make you comfortable. Never seen any hotel staff more sincere about their job. They even arranged a taxi for us in early wee hours on their tabs - The taxi driver cheated us though asking 3 times the regular fare and said hotel did not pay him. Other than that small incident, we had our best vacation time at this hotel.
Aufenthalt von 1 Nacht im November 2019

10/10 – Hervorragend

Michelle, NC, USA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super friendly and helpful staff, went the extra mile when we needed to leave early in the morning. Amazing ocean view. Perfect location. Super comfortable bed. Clean and spacious room.
Aufenthalt von 1 Nacht im Oktober 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a wonderful, ocean-front property in the tiny village of Puerto Villamil on Isabela Island. The hotel manager, Ana, was absolutely fabulous. She could not have been more personable. She helped arrange tours and meals and made sure that we always felt at home. It was such a beautiful boutique hotel with the cozy feeling of home. It's a very small island with limited hotel offerings. I do not think there is a better place to stay. This property had a very nice breakfast, large rooms with ocean views, a small swimming pool, a sun terrace and the friendliest staff we experienced in the Galapagos.
Aufenthalt von 2 Nächten im Oktober 2019

10/10 – Hervorragend

Andrew, Los Angeles, California

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is wonderful! The staff is very friendly and is extremely accommodating! Anna is very sweet and will treat you like family. Highly recommend staying here where there is a beautiful beach right outside. Our room was beautiful and large and very comfortable. There's hot water and they provide water, coffee, tea, and hot chocolate 24 hours. We really wished we could stay longer due to the amazing hospitality!
Aufenthalt von 1 Nacht im Oktober 2019

10/10 – Hervorragend

R., Arizona, USA

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beachfront property. Close to dock (taxi @ $1 per person). Clean room and bathroom. Staff cordial, friendly and very accommodating. Buffet breakfasts included. Close to restaurants and shops.
Aufenthalt von 1 Nacht im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is beautiful and charming set with bougainvilleas. They have an inner courtyard with a pool and a dining and lounging area. Additionally, they have 2 more areas on the top floors to lounge. The manager, Sabrina welcomed us, she is so knowledgeable about the area and extremely helpful about restaurant choices and where to go for tours. The rest of the staff was extremely accommodating and friendly. They lugged our bags up the stairs to a beautiful room with a veranda facing the ocean. Breakfast is sweet and healthy and everything is clean and covered. They filter their own water, so it is safe. I don’t know that I’d end up on Isabela Island again, but this would be my first choice.
Aufenthalt von 2 Nächten im August 2019
Antwort von Team Albemarle am 24. Aug. 2019
Dear guest, Thank you for your amazing comment. We are very glad you had a nice time with us. You are very much welcome to return and spend another amazing time with us anytime you like! Cheer!

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
Good location, good breakfast however never had time to enjoy it due to tours breakfast should start earlier, no windows with fly screens so I was bitten by mosquitoes every night, It was a beautiful set up however it’s a bit overpriced.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Hotel Albemarle Team am 2. Aug. 2019
Dear Guest, Thank you for your feedback both positive and constructive. I’m sorry you didn’t get to enjoy the breakfast. Most tours in Isabela start at 7:30am at the earliest. We start breakfast at 7:00am daily as this suits the majority of our guests. When asked, we are happy to get breakfast out a few minutes early. We always try to accommodate our guests schedule. Most rooms have doors that open directly to the ocean, not windows. On the doors we do not have fly screens as it interrupts the beautiful ocean view. If we would have known that there were mosquito’s in your room, we would have gladly sprayed as soon as you left for a tour to make sure they didn’t bother you in the night. We know how unpleasant it is to have even one mosquito in your room! Our pricing reflects the remote location of Galapagos and Isabela Island in particular, our dedication to paying our team well and our ongoing efforts to become more and more sustainable in such a delicate destination — solar hot water heating is our next project! I am glad you liked the location and set up. We do hope you enjoyed your time on Isabela. Warm regards from the entire Albemarle family.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful hotel. great location. beautiful beach. walk to everything.
Aufenthalt von 5 Nächten im Mai 2019
Antwort von Albemarle am 18. Juni 2019
Dear guest, We appreciate your comment, come and stay with us again. We will be waiting for you! Albemarle Team

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 6 Nächten im Mai 2019
Antwort von Albemarle am 18. Juni 2019
Thank you for your review! Albemarle Team

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel and location. Staff extremely friendly and helpful
Aufenthalt von 3 Nächten im Mai 2019
Antwort von Albemarle Team am 28. Mai 2019
Thank you for your comments, We're glad you had a good time! Best wishes.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We stayed there for two nights. Beach view. Totally unacceptable price for such poor hotel - $265 per night. There were nothing in our room - no TV, no phone, no WI-FI connection. Reunion with nature. The location is great - on the beach, however, it isn't worth it. In the bathroom two vanities don't have the handles for the hot water. When my husband asked how to shave using cold water, the girl answered that she doesn't shave. Really? In the shower you need to jump force and back trying to get into the comfortable temperature. Poor hot water and shower. Breakfast. You are not going to be hungry but don't expect any pleasure from it. Nothing exceptional. On our last day before leaving at 2:00 pm by boat, we decided to use a pool. It was a big mistake! I couldn't get rid of chlorine smell for a few days. Go to Iguana Crossing Hotel for the same price and much,much better conditions.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Albemarle Hotel am 28. Mai 2019
Dear guest, We thank you for your comments as it allows us to improve every day even further. As it is a vacation island we deem some electronical devices as not necessary which is why we promote guests to fully live the island life and jump in onto our vibe. We are also very proud of the place we are located as it is unique in the world, even part of the UNESCO protected areas. We fully regret your stay wasn't the ideal one, we always try to make guests feel as comfortable as possible and pamper them with all of their needs. Can we offer you, if possible on your next tripe, a very special rate? Please do let us know in advance and we will be delighted to receive you and make your stay an awesome one. Best regards, Albemarle Team Galapagos Boutique Hotel

10/10 – Hervorragend

carlota

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Estupendo hotel y Sercicio
Aufenthalt von 4 Nächten im März 2019
Antwort von Belén am 29. Apr. 2019
Estimada Carlota, Gracias por preferirnos al visitar nuestra hermosa Isla Isabela. Esperamos poder volver a recibirla pronto! Muchos abrazos,

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice and beautiful hotel located at the beach
Nice and beautiful hotel located at the beach. My room had a balcony towards the beach and it was very clean and silent. The personel was very helpful, especially the receptionist. She helped me several times, even with more complex issues like booking a flight ticket online. Good value for the money, I highly recommend this hotel!
Aufenthalt von 3 Nächten im Januar 2019
Antwort von Belén am 1. Apr. 2019
Dear Martin, Thank you for your comments, we are very glad that you had a good stay on your trip to Isabela Island. We hope you can come and visit us again anytime soon. Warm regards,

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unhappiness
We all are disappointed as to the way we were said, that there is no chance for us to hold one room for few hour extra to safely store our very precious travel documents. Our sincere request definitely should have been treated properly
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von Tim (manager) am 22. Jan. 2019
Dear guest, Its unfortunate that you were disappointed that we were unable to offer you a late checkout. During the period between Christmas and New year the hotel is generally completely full as it was in this case and we had to respect the stated checkout times as we had passengers coming in. You were offered a secure place (managers office) for your personal documents to be kept, unfortunately you chose not to take this option. We hope, despite this, you enjoyed your stay with us. Many thanks.

10/10 – Hervorragend

Genelle

We had a great stay! The room was beautiful. We had a great view of the water. Breakfast was tasty. The front desk staff were very helpful :)
Aufenthalt von 2 Nächten im November 2018
Antwort von Albemarle am 27. Nov. 2018
Dear Genelle, Thank you for your comment, we are happy that you enjoyed your stay at our hotel. We do have a superb beach front location with spectacular views to the Pacific Ocean and our staff is very friendly and knowledgeable about the island, always ready to help our guests make the most of their trip. Albemarle Team