Innenpool, 2 Außenpools, Liegestühle

Bewertungen von Rivera del Rio Boutique Hotel

4 out of 5
Rivera del Rio Boutique Hotel
104 Rivera del Rio, Puerto Vallarta, JAL

Bewertungen

9,2

Wunderbar

473 von insgesamt 614 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
85 von insgesamt 614 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 614 Gästebewertungen haben eine Bewertung von 6 - Okay" "
15 von insgesamt 614 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
17 von insgesamt 614 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,6/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A trip into a different World
This place is simply unbelievable . Build by an US society lady in the late sixties it has a very ancient kitsch Charme, well maintained. It is like living in a film of those days. I travel quite a lot but almost nothing can compare to this curiosity is accordingly colorful and full of crooks and crannies, you should fit enough for stairs. I love it! Here you hosted not served. Thanks to todo in the crew!
Aufenthalt von 1 Nacht im März 2018
Antwort von Grant and Lucas am 9. März 2018
Thank you so much for your review and insight. We are so happy that you felt like you were hosted. You are right in saying that that the hotel is indeed full of curiousities, crooks, and crannies. You are very welcome, and we hope to see you again.

10/10 – Hervorragend

Abril

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the most amazing place
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rivera del Rio am 24. Mai 2024
Dear Abril,Thank you very much for sharing your experience staying with us and for your kind words, we are very happy that you like the hotel . We hope to have you back with us very soon.Greetings from Rivera del Rio Team.

10/10 – Hervorragend

Iryanti, Burnaby

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent boutique hotel right in the middle of Zona romantica. Easy access to go everwhere. The hotel is pretty quiet at night because it’s next to the river. Authentic decor inside the Cortez suite. Amazing view of the city and sunset from the rooftop pool. Many eateries around the area. Reasonable price and friendly staff. We will be back.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rivera del Rio am 26. Mai 2024
Dear Iryanti! we are so glad that you enjoyed a lot our hotel, we hope to welcoming you back again!

8/10 – Gut

ERICA

This is a very unique hotel. We picked it because of the fun decor and it didn’t not disappoint. Everywhere you look there is fun, interesting and whimsical artwork and decorative touches. Unfortunately many areas just seem old and under kept. Most of the staff are lovely and very helpful. The area seems a little sketchy at night but after taking a few evening walks, I’m sure the sketchiness is more perception than reality. If you enjoy the eclectic, this is your place!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rivera del Rio Team am 20. Mai 2024
Dear Erica,Thank you very much for sharing your experience staying with us, for us every comment is an opportunity to know that we can improve, and we are glad that your stay was pleasant.Greetings from Puerto Vallarta

10/10 – Hervorragend

JORGE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I will return to this hotel again!
Aufenthalt von 2 Nächten im März 2024
Antwort von Rivera Del Rio Team am 12. Mai 2024
Dear Jorge,Thank you for choosing us for your vacations, we hope to have you with us again very soon.

10/10 – Hervorragend

Irina

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really unique, charming hotel in a great location with fantastic staff. We had great service, starting with a smooth check in and tour by Rigo. Poolside cocktails by Jesus and Jerry were delicious. Blanca did an excellent job maintaining our room. Looking forward to visiting again. Really enjoyed there being so many pool options, especially liked the heated rooftop pool.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Rivera del Rio am 12. Mai 2024
Dear Irina! Thanks for the kind words. We try to help our guests having a great time, so we are happy to hear you have great memories of us. We would love to welcome you back and exceed your already high expectations of the hotel! Best regards

10/10 – Hervorragend

Justin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place is 20m or so away from airport so not that far. Reception was very welcoming, explained amenities, & recommended places to visit around the neighbourhood. In lobby they have pamphlets of excursions to try. Our room Maria was very open from bedroom to the bathroom. It gets loud during breakfast since it is next where other guests eat. Although the bed was very comfortable so we had no problem sleeping. Place is perfect walk 10m away from Malecon & there are nearby places to eat (just a matter googling what’s close) … rather than relying on places by the Malecon. Breakfast isn’t free but there are great cafe’s nearby. Pool on 3rd floor, but a spectacular view on rooftop 7th floor with also a swimming pool that’s open 24/7 (recommended to try at night to enjoy the city lights). Employees were always so friendly & especially the cats that I can’t resist petting whenever we pass by. Would love to come back & try another suite since each of them are different from the other.
Aufenthalt von 7 Nächten im April 2024
Antwort von Rivera del Rio am 3. Mai 2024
Dear Justin, Thanks for letting us know about your experience in and outside the hotel. Rivera del Rio is, indeed, located in a very peaceful and safe neighborhood downtown. We are here every day to make sure that our guests have the best experiences and on behalf of the team including Elizabeth and Franchesca (cats) we thank you and look forward to welcoming you back soon !

10/10 – Hervorragend

Richard, Park City

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful boutique hotel. Front desk and ALL staff super friendly. Every room is unique. Several pools. Rooftop pool and bar at sunset. Cozy and relaxing.
Aufenthalt von 3 Nächten im April 2024
Antwort von Rivera del Rio am 29. Apr. 2024
Dear Richard! we are so Glad you enjoyed a lot our hotel, We hope to see you again in the future.

10/10 – Hervorragend

Bryan

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Rivera del Rio am 12. Mai 2024
Dear Bryan! It's great to know you loved your stay in our beautiful property. We look forward to your next visit! Thank you for sharing your experience.

6/10 – Okay

Tanish

Aufenthalt von 4 Nächten im April 2024
Antwort von Rivera del Rio am 12. Mai 2024
Dear Tanish, We appreciate you letting us know your comments, we will definitely work on it, as we look forward to the next opportunity to host you. Best Regard from all of us at Rivera del Rio.

10/10 – Hervorragend

Russell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a very quirky and delightful hotel! The facilities were great and the staff amazing! Would stay here again in a heart beat!
Aufenthalt von 2 Nächten im April 2024
Antwort von Rivera del Rio am 14. Apr. 2024
Hi Russell,Thanks for sharing your experience with us. We are glad you found our facilities and our staff amazing. It would be a pleasure to welcome you again. Best regards

10/10 – Hervorragend

Joseph Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What an amazing hotel and staff
Aufenthalt von 10 Nächten im März 2024
Antwort von Rivera del Rio am 8. Apr. 2024
Thank you so much Joseph for your score, We hope to see you again in the future

10/10 – Hervorragend

Sara

Aufenthalt von 1 Nacht im April 2024
Antwort von Rivera del Rio am 27. Apr. 2024
Thank you so much for your score! we hope to see you again!

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very interesting and original decor. Lovely location right on River in zona romántica
Aufenthalt von 2 Nächten im April 2024
Antwort von Rivera del Rio am 8. Apr. 2024
We are glad you had a great time! Hopefully we see you again in your next visit!

10/10 – Hervorragend

Heather

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked it so much I came back twice in a 12 month period. Still think they should have coffee makers in the room or have somewhere to get coffee anytime. Otherwise, 10/10
Aufenthalt von 4 Nächten im März 2024
Antwort von Management Rivera del Rio am 30. März 2024
Dear Heather, we loved having you again, thank you for keep choosing Rivera del Rio. We appreciate you took the time to share your feedback and hope next time you can make use of the coffee station that's available 24/7 at the breakfast room and, we can also place a coffee maker in the rooms upon request so we'll make sure you have one on your next visit!

10/10 – Hervorragend

Brittany

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is beautiful and we loved our stay! Staff is super friendly and welcoming! Would definitely recommend to anyone going to PV!
Aufenthalt von 6 Nächten im März 2024
Antwort von Management Rivera del Rio am 30. März 2024
Dear Brittany, Thank you for sharing your experience, we are happy to know you loved your stay! We look forward to your next visit

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful unique fun hotel
Aufenthalt von 6 Nächten im März 2024
Antwort von Management Rivera Del Río am 28. März 2024
Dear Michael, Thanks for taking the time to write about your experience in the hotel. Hopefully we get to welcome both you and Vanessa in the near future!

6/10 – Okay

Terrence

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Hotel is interesting eccentric but the rooms in the new addition are very small and lack closet space. The property is somewhat isolated and fairly far from the center of the Zona Romantica.
Aufenthalt von 2 Nächten im März 2024
Antwort von Grant Olson guest service am 25. März 2024
Dear Terrence, thank you for your feedback. All new rooms vary in size and decor. We wish you had expressed your feelings while you were here. If so, we could have possibly moved you to another room. We are indeed in a Mexican neighborhood, with more restaurants and shops opening up around us all the time. The beauty of staying with us is that we are a short distance from the busyness of the more touristy part of zona romantica, but can come back and enjoy a more mexican experience away from it all. We hope to see you again!

10/10 – Hervorragend

Lesya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Like everything
Aufenthalt von 6 Nächten im März 2024
Antwort von Management Rivera del Rio am 25. März 2024
Thank you for your feedback Lesya! It was a pleasure having you.We look forward to your next visit

10/10 – Hervorragend

Leslie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a unique and beautiful property. Loved the rooftop pool and bar and the breakfasts are delicious. Wish coffee was available earlier. Great location and even 2 adorable hotel kitties!
Aufenthalt von 3 Nächten im März 2024
Antwort von Management Rivera Del Río am 19. März 2024
Dear Leslie, We, including Elizabeth and Franchesca, appreciate the comment. It's good to know you found our breakfast delicious and that you had a great time. We hope we have the pleasure to welcome you again in the near future!

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel with exceptional service. Great location! Will return but will choose a different room next time as ours was not ideally situated. A shout out to Max who was very helpful!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Rivera del Rio Management am 27. Feb. 2024
Hi Susan, Next time please let us know a few room preferences you have and take for granted we will do our best to accommodate you in those! We would love to make your next stay even better:)Thanks for taking the time to write the review. We are glad you enjoyed your stay.

10/10 – Hervorragend

Jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was off the beat and path. People were amazing just too many stray dogs everywhere
Antwort von Rivera del Rio Management am 23. Feb. 2024
Dear Jason! Thank you so much for your score, we are so happy you enjoyed your stayed with us, we hope to see soon.

10/10 – Hervorragend

Carolee

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rivera del Rio am 18. Feb. 2024
Thank you so much for your score! Please come back soon, you are always welcome!

8/10 – Gut

Debbie Lynn

Aufenthalt von 7 Nächten im Februar 2024
Antwort von Rivera del Rio am 17. Feb. 2024
Thank you !

8/10 – Gut

Michael L.

Gut: Sauberkeit und Zustand der Unterkunft
cozy
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Rivera del Rio am 16. Feb. 2024
Dear Michael,Thank you for your kind review. We hope to have the opportunity to welcome you in the near future.

10/10 – Hervorragend

Klaus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property, fabulous staff and great location. Roof top pool has incredible views!! Every suite is unique.
Aufenthalt von 15 Nächten im Januar 2024
Antwort von Rivera del Rio am 4. Feb. 2024
Thank you so much for your kind review, we hope to see you again very soon!

8/10 – Gut

Angela

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Rivera del Rio am 29. Jan. 2024
Thank you so much for your review, we hope to welcome you again.

4/10 – Schlecht

James

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rivera del Rio am 29. Jan. 2024
Hi Kieran, Please have in mind that our priority will always be our guests, so we had the need to ask you multiple times to turn down the music at midnight for the comfort of everyone else. We are sorry if this issue was the cause of the score.Best regards

10/10 – Hervorragend

Tiana

Aufenthalt von 3 Nächten im Mai 2023
Antwort von Rivera del Rio am 29. Jan. 2024
Thank you, we are glad you enjoyed your stay with us,

10/10 – Hervorragend

Richard

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rivera del Rio am 29. Jan. 2024
Dear Richard, thank you for your nice review, we hope to welcome you again.

10/10 – Hervorragend

Adrienne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property and friendly staff. Would absolutely stay here again.
Antwort von Rivera del Rio am 30. Dez. 2023
we are so happy to ear that you enjoyed your stayed with us, you are always welcome!

10/10 – Hervorragend

Michael Richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fun, cute, unique property in a great part of town
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Rivera del Rio am 27. Dez. 2023
Dear Michael, thank you for you nice review, we are so glad your stay with us was wonderfull.

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Something Special
A stylish oasis in the Romantic Zone next to the Cuale River which was a perfect place to walk our dog. Large suites and friendly staff makes it feel like home.Great fooftop pool and bar!
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Rivera del Rio am 25. Dez. 2023
Dear Steve! thank you so much for your nice riview, we hope to see you again very soon!

10/10 – Hervorragend

Kelvin Donsereaux

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quaint, out of the way, near locals. Friendly staff, clean and great margaritas upstairs at the pool!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rivera del Río Management am 22. Dez. 2023
Dear Kevin, we are so happy to know you found the hotel clean and location convenient! It's our main goal that all our guests have the best experience possible and it's rewarding learning we have achieved our goal. Thank you for sharing your comments! We look forward to your next stay at Rivera del Río

10/10 – Hervorragend

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walkable to restaurants, beach, and local atmosphere.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rivera del Rio am 17. Dez. 2023
Thank you so much for your review, we hope to see you again!

10/10 – Hervorragend

Blanca

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Rivera del Rio am 17. Dez. 2023
Dear Blanca! we are so glad you enjoyed you stay with us, please come back anytime!

10/10 – Hervorragend

Gordon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Rivera del Rio am 14. Dez. 2023
Dear Gordon! we are so happy to ear that you enjoyed your stayed with us, fine people like you are always welcome!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Rivera del Rio am 14. Dez. 2023
We are glad you loved your stay. We would love to welcome you again if you decide to come back to Puerto Vallarta.

8/10 – Gut

Leslie

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Management Rivera Del Río am 6. Dez. 2023
Dear Leslie, Thanks for letting us know you enjoyed your stay with your review. We hope we can welcome you again and make your stay even better next time!Best regards

10/10 – Hervorragend

JUNE

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love the friendly staff and welcome drinks. Very interesting and lovely rooms.
Aufenthalt von 1 Nacht im November 2023
Antwort von Management Rivera Del Río am 7. Nov. 2023
Dear June, We are glad you enjoyed your stay! Medusa, our petit penthouse, is indeed a very lovely room. It's the only room with two balconies, one facing the river and one facing the town. As for the staff, we are happy we made you feel welcome. Best regards

10/10 – Hervorragend

Cynthia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful and unique small boutique hotel with a rooftop pool and bar and a gorgeous view. Staff responsive and friendly.. and all of the rooms were absolutely gorgeous! Love this charming hotel
Aufenthalt von 1 Nacht im November 2023
Antwort von Management Rivera Del Río am 4. Nov. 2023
Dear Cynthia, We are glad you loved your stay. We would love to welcome you again if you decide to come back to Puerto Vallarta. Maybe you could try another one of our rooms, we have a total of 19!Best regards

10/10 – Hervorragend

Clarisse

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only things I didn’t like was the hair dryer and some trouble with the shower temperature varying from hot to cold and back, in spite of never changing the handle setting. It’s like being in an old building where the water temperatures are affected by thos above and below.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Management Rivera Del Río am 1. Nov. 2023
Dear Clarissa, Thank you for letting us know you enjoyed your stay.Regarding the water, we would have liked knowing this happened while you were staying in our hotel, so we could have addressed the situation with our maintenance team who is always available and would have gladly assisted you. We look forward to welcoming you again if you come back to PV!Best wishes!

8/10 – Gut

Leandre

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice im looking on coming back in april are may of next yr.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Management Rivera del Rio am 27. Okt. 2023
Hello Leandre, we are pleased to know you enjoyed your time with us and that you will be coming back! Thank you for sharing. We look forward to seeing you again next year.

8/10 – Gut

Molly

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Such a unique, beautiful, and funky place. Max was wonderful with our check in process. Elizabeth the kitty greeted us. Beautiful views, beautiful hotel. Would stay there again.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Max Torres am 21. Okt. 2023
Dear Molly, Thanks for taking the time to comment on your experience with us. We are glad you enjoyed the hotel and the views of our rooftop pool. We look forward to welcome you in the near future if you come back to PV!Best regards

10/10 – Hervorragend

Benjamin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Will stay again the hotel is beautiful and fun
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Management Rivera del Rio am 20. Okt. 2023
Dear Benjamin,We are so happy to know you had a great time. we look forward to welcoming you again in the future!!

10/10 – Hervorragend

Nicole

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great design, big room
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Management Rivera del Rio am 17. Okt. 2023
Thank you so much for your feedback, were really happy you enjoy your stay with us! hope to see you again

8/10 – Gut

OLEKSANDR, Thornton

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Max Torres am 17. Okt. 2023
Dear Oleksandr, We are glad you liked your stay. We hope to welcome you again in the near future.

10/10 – Hervorragend

Clayton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was top notch. Super helpful. My kind of hotel, no bougie Karen-esque things to complain about. Sex appeal & 24 hour rooftop pool was big time bonus. 10/10
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Management Rivera del Rio am 27. Okt. 2023
Dear Clayton, we are so happy to know your stay was a pleasant one! Thank you for sharing your great experience. It was our pleasure having you at Rivera del Rio, we can't wait to welcome you again in the future.

4/10 – Schlecht

Charles

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Max Torres am 29. Okt. 2023
Dear Charles, We would have liked to know how we could have improved your experienced while you were staying in our hotel. We frequently ask our guests how's everything (during their stay) in order to make their stay comfortable and charming. That being said, we would like to welcome you again in order to improve your experience and opinion of Rivera del Rio. Best regards

4/10 – Schlecht

Maria

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Max Torres am 10. Okt. 2023
Dear Oscar and Maria,Thanks for taking the time to review your stay with us. We would have liked to know what we could have done better, especially while you were here, since we asked you about your experience at check-out and we did not get any negative comment or feedback from you... Best Regards.