Innenhof

Bewertungen von Hotel Posada de Roger

3 out of 5
Hotel Posada de Roger
Basilio Badillo 237 COL, Emiliano Zapata, Puerto Vallarta, JAL

Bewertungen

9,0

Wunderbar

597 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
283 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
81 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
25 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
17 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,4/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Simon

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021
Antwort von Gerencia am 26. Nov. 2021
Thank you very much for rating us! We look forward to your next visit!

8/10 – Gut

Jade, Los Angeles

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful and clean place near to the beach with many flowers and good service. Also the pool was nice to cool down a little bit. The Restaurant next to the Hotel was super nice. The WiFi was always slow or didn’t work at all.
Aufenthalt von 5 Nächten im September 2019
Antwort von Hotel Posada de Roger am 12. Okt. 2019
Thank you very much for your comments! We are very happy to know that you had an excellent stay with us. However, we will take into account what you say about wifi to make sure it doesn't happen again. We hope to have you back soon :)

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von Hotel Posada de Roger am 20. Sept. 2019
Thank you very much for your rating!

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Es war eine sehr angenehme Zeit in Puerto Vallarta. Das Hotel war sehr authentisch und lag schön in der Altstadt. Ich habe meine Zeit da sehr genossen. Die Angestellten waren sehr freundlich und zuvorkommend.
Aufenthalt von 2 Nächten im März 2019
Antwort von Hotel Posada de Roger am 25. März 2019
Vielen Dank, dass Sie sich die Zeit nehmen, uns von Ihren Erfahrungen zu erzählen! Wir sind stets bestrebt, Ihnen den bestmöglichen Service zu bieten und Sie sich wie zu Hause fühlen zu lassen, wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben. Wir werden auf dich warten, wenn du das nächste Mal kommst.

6/10 – Okay

Myrna, Litchfield Park

Gut: Sauberkeit und Personal & Service
2 mins Walking distance to the malecón 11 mins to the center of the malecón where you find the Puerto Vallarta letters and the church in the main plaza where you can find at night lots of great antojitos, aguas frescas, coffee, churros pozole, and guisados. At very affordable prices. The room was nothing to brag about but it was very clean. WiFi is very slow or didn’t work at all and you’re at the zona romántica so before you book find out what this zona is all about because it’s not for everyone. Staff was very friendly, I had a lady stop by every day to see if I wanted my room cleaned or if I wanted needed anything. I used the community kitchen 2 days and both times it was clean. The posada grounds are very nice and colorful I would of used the pool if I would of had more time. Overall I do recommend and the price is right!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Gracias por tomarse el tiempo para compartir su detallada reseña. Nos alegra saber que disfrutó de nuestra ubicación conveniente cerca del malecón y de la zona romántica, así como de la limpieza de nuestras instalaciones y la amabilidad de nuestro personal.Lamentamos los inconvenientes con la conexión WiFi y tomaremos en cuenta sus comentarios para mejorar este servicio. Es bueno saber que encontró útil la cocina comunitaria y que apreció la atención diaria de nuestro personal de limpieza.Nos complace que haya disfrutado del ambiente colorido y acogedor de la posada y que considere recomendarla. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.Saludos cordiales

8/10 – Gut

Gary

Gut: Sauberkeit und Personal & Service
Great value
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your feedback! We're delighted to hear that you found our hotel to be a great value. Providing excellent value for our guests is a top priority for us, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back for another great stay in the future.

8/10 – Gut

Ana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Thank you for taking a moment to rate us! Please be sure to come back soon!

10/10 – Hervorragend

Travis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is great! Very conveniently located, rooms are simple but everything you’d need, beds are comfortable, lots of character, we’ll be back!
Aufenthalt von 5 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our hotel. It's wonderful to know that you found our location convenient, our rooms comfortable, and our property full of character. We appreciate your kind words and look forward to welcoming you back on your next visit.Warm regards

10/10 – Hervorragend

Maria de Lourdes

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Muchas gracias por su valoración! Esperamos tenerle de regreso muy pronto!

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Liked the people. NO UPGRADE. Room was not good.
Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your feedback. We're glad to hear that you enjoyed interacting with our staff. However, we apologize for any disappointment regarding the room and the lack of an upgrade. We strive to provide the best experience possible for our guests, and we regret if we fell short in this instance. Your comments will be shared with our team to ensure improvements are made where necessary.We appreciate your patronage and hope to have the opportunity to welcome you back for a better experience in the future.

10/10 – Hervorragend

Susana Janett

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente hotel tradicional con todas las comodidades, alberca, una terraza con cocina comunitaria y patio estilo casita colonial. Muy amable personal, las ventanas son a prueba de sonido, así q a pesar de estar en una zona muy concurrida durante día y noche, duermes tranquilo con ventilador y/o el aire acondicionado incluído en todas las habitaciones. Tanto como para una noche o incluso unas semanas, está es una de las mejores opciones económicas de hospedaje en la zona romántica.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
¡Gracias por su maravillosa reseña! Nos alegra saber que disfrutó de todas las comodidades que ofrecemos en nuestro hotel, como la alberca, la terraza con cocina comunitaria y el encantador patio estilo casita colonial. Es estupendo saber que encontró nuestro personal amable y que nuestras ventanas a prueba de sonido le permitieron disfrutar de noches tranquilas a pesar de la concurrida zona.Nos enorgullece ser considerados una de las mejores opciones económicas de hospedaje en la zona romántica y esperamos tener el placer de darle la bienvenida nuevamente, ya sea por una noche o unas semanas.Saludos cordiales

10/10 – Hervorragend

Travis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location, but still plenty quiet for sleeping.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your review. We're pleased to hear that you found our location convenient while still being able to enjoy a peaceful night's sleep. Providing a comfortable and quiet environment for our guests is important to us, and we're glad we could meet your expectations. We look forward to welcoming you back for another stay.

10/10 – Hervorragend

Leticia

Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 25. Mai 2024
Muchas gracias por su valoración! Nos alegra saber que disfrutó hospedarse con nosotros. Esperamos tenerle de regreso muy pronto!Saludos

10/10 – Hervorragend

Julius

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Closed to the beach and restaurants and very friendly staff
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your positive feedback. We're delighted to hear that you enjoyed our proximity to the beach and restaurants, as well as our friendly staff. Providing a convenient location and excellent service are our priorities, and we're glad we could meet your expectations. We look forward to welcoming you back for another enjoyable stay.

10/10 – Hervorragend

Tina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Charming and the staff was kind and helpful. Close to everything, will come back!
Aufenthalt von 8 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your delightful review! We're thrilled to hear that you found our hotel charming and our staff kind and helpful. It's wonderful to know that our central location met your needs, and we're excited to welcome you back on your next visit.

10/10 – Hervorragend

Shane

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Cleanliness and friendliness
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for highlighting two of our key priorities: cleanliness and friendliness. We strive to provide a clean and welcoming environment for all our guests, and it's wonderful to hear that you noticed and appreciated these aspects of your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience.

10/10 – Hervorragend

Terry, Long Beach

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were here for a birthday. Hotel staff was very accommodating. Provided info on camdles and such. Decorated bed on birthday. Friendly staff. Still maintains old world charm of mexico.
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for choosing to celebrate your birthday with us. We're delighted to hear that our staff was able to make your stay special by accommodating your requests and decorating the bed for the occasion. Maintaining the old-world charm of Mexico is important to us, and we're glad you appreciated it. We hope your birthday was memorable, and we look forward to welcoming you back for future celebrations.

10/10 – Hervorragend

Fabian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, staff were nice and helpful. The hotel is small and not fancy but it is clean and safe. I would stay again.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your positive review. We're pleased to hear that you enjoyed our great location and found our staff to be nice and helpful. It's wonderful to know that you felt safe and found our hotel clean. We look forward to welcoming you back for another stay.

10/10 – Hervorragend

Shane

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing facility as always
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your kind words. We're delighted to hear that you had another amazing stay with us. We appreciate your continued support and look forward to welcoming you back soon.

10/10 – Hervorragend

Stella

Gut: Personal & Service
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for rating us!Please come back soon!

6/10 – Okay

Antonio

Mit einer Gruppe gereist
Gut: Ausstattung
Fine for a place to lay your head. A bit musky smelling in the room. Cheap and central.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your feedback. We're glad you found our hotel to be a convenient and affordable place to stay. We apologize for the musky smell you experienced in your room and will address this issue promptly to ensure a more pleasant stay for future guests.We hope to have the opportunity to welcome you back and provide an even better experience.

8/10 – Gut

Roger

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for rating us! We look forward to your next visit!

10/10 – Hervorragend

Allan, Athol

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The old Mexican decor and charm of this place is amazing and it's conveniently located close to everything.
Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your wonderful review. I'm thrilled to hear that you enjoyed the old Mexican decor and charm of our hotel. We take pride in our convenient location, close to all that Puerto Vallarta has to offer.We look forward to welcoming you back soon.

10/10 – Hervorragend

Cinthia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a fantastic stay at Posada de Roger! The staff was incredibly welcoming and went above and beyond to make sure I had everything I needed during my visit. The rooms were clean, comfortable, and charming, with a lovely Mexican style that really added to the overall experience. The location was perfect - right in the heart of town, making it easy to explore all that Puerto Vallarta has to offer. I especially enjoyed relaxing by the pool and the rooftop terrace with stunning views of the city and ocean. I highly recommend Posada de Roger for anyone looking for a cozy and authentic Mexican getaway!
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you so much for your fantastic review! We're delighted to hear that you had such a wonderful stay at Posada de Roger. It’s great to know that our staff made your visit special and that you enjoyed our clean, comfortable, and charming rooms with their lovely Mexican style.We're also glad our central location allowed you to explore Puerto Vallarta easily and that you enjoyed relaxing by the pool and the rooftop terrace with its stunning views. Your recommendation means a lot to us.We look forward to welcoming you back for another cozy and authentic Mexican getaway!

8/10 – Gut

Jill

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for taking a moment to rate us. We hope to see you again very soon!

10/10 – Hervorragend

Christa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cheerful and bright property right in the heart of the Romantic Zone! 3 minutes to the Malacon, 3 minutes to the bus terminal, 3 minutes to the beach! Comfortable rooms and love the communal kitchen on the top floor. Staff friendly and helpful.
Aufenthalt von 6 Nächten im März 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your lovely review. We're thrilled to hear that you enjoyed our cheerful and bright property in the heart of the Romantic Zone. It's great to know that you appreciated our convenient location, comfortable rooms, and communal kitchen.Our friendly and helpful staff look forward to welcoming you back on your next visit to Puerto Vallarta.

8/10 – Gut

Rafael

Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for rating us! We look forward to your next visit!

8/10 – Gut

Jose

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is very well thought about everything its small but a nice place to stay
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your kind review. We're pleased to hear that you found our hotel thoughtfully designed and a nice place to stay. Despite our size, we strive to provide a comfortable and pleasant experience for all our guests.We look forward to welcoming you back soon.

10/10 – Hervorragend

Gloria

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Muchas gracias por su valoración! Esperamos tenerle de regreso muy pronto!

10/10 – Hervorragend

mahesh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had a great experience, very nice clean safe friendly place, walkable to all the near by bars, clubs, beach and beach side walk perfect location in downtown. Lots of street food and restaurants in 10 feet. and you also have a community kitchen to cook
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for your wonderful review. I'm delighted to hear that you had a great experience and found our hotel to be clean, safe, and friendly. Our central location indeed offers easy access to nearby bars, clubs, the beach, and many great dining options.We’re glad you enjoyed the community kitchen as well. We look forward to welcoming you back on your next visit to downtown Puerto Vallarta.

10/10 – Hervorragend

SILVIA, Springfield

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me fascinó la amabilidad de todo el personal, el area esta bastante cerca de todo, para ir de compras, comer, caminar en el malecón... Me encantó!!
Aufenthalt von 9 Nächten im März 2024
Antwort von General Manager am 21. Mai 2024
Muchas gracias por su maravillosa reseña. Nos alegra saber que disfrutó de la amabilidad de nuestro personal y de nuestra ubicación conveniente. Es un placer saber que tuvo una experiencia encantadora explorando las tiendas, restaurantes y el malecón.Esperamos tener el honor de recibirle nuevamente en su próxima visita a Puerto Vallarta.

6/10 – Okay

Theresa

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The staff was absolutely friendly, welcoming and helpful. Bright, colorful and happy place. No elevator at this property. Was nervous when I saw an exterminator going in and spraying the rooms between guest stays, however I never saw any bugs at all so thank you Hotel Roger for having an exterminator!! I thought the decor of the room was simple yet attractive. The beds, pillows and bed linens are very cheap and generic. They are sleepable but would not describe them as "comfortable". No padding or pillow top mattresses here. The pedistal of my bathroom sink was cracked and had been caulked (poorly and without caring what it looked like) but leaked drips of water onto the bathroom throughout my 2 night stay. Very poor lighting in the rooms. There are windows that help with lighting but when shades are pulled open it also allows every person passing by to also look inside your room. Ceiling fan and air conditioning worked perfectly. There was a nice size TV in room but I did not use it. A shared community kitchen was a very nice perk. The front desk offers complimentary locked safes and hairdryers on request. The noise can get playful and rowdy in rooms around the pool but hotel enforces the 9pm pool closing time so that was reasonable. Adjacent Freddy's Tucan restaurant was delicious. Great location. Very walkable. Having said all this, I still would stay here again for a short 2 or 3 nights max.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for taking the time to share your detailed review. We're delighted to hear that you found our staff friendly and welcoming, and that you enjoyed the vibrant atmosphere of our hotel.We appreciate your understanding regarding our proactive pest control measures; ensuring a clean and bug-free environment is a top priority for us. Your comments about the decor and functionality of the room are valuable, and we will look into the issues you mentioned, such as the bathroom sink and the lighting, to make necessary improvements.We are glad the ceiling fan, air conditioning, and other amenities met your expectations. It’s great to know you enjoyed the community kitchen and found our location convenient.Your feedback about the bedding and room privacy is noted, and we will consider it for future upgrades. Thank you for mentioning the pool noise policy and your positive experience at Freddy's Tucan.We look forward to welcoming you back for another stay of 2-3 nights and aim to make your next visit even better.

8/10 – Gut

Gretchen

Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for rating us! We look forward to your next visit!

6/10 – Okay

Sina

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 22. Apr. 2024
Thank you for rating us. If there is any feedback you would like to share please do not hesitate to let us know.Looking forward to your next visit!

8/10 – Gut

Kim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very much an “authentic” Mexican hotel. Some things are quirky, but overall the hotel is well cared for. We found the pool area excellent! Clean, comfortable. The kitchen was okay but the first night we had items stolen. Frustrating! Our room was clean, decent bedding though pillows were pretty flat. Housekeeping and maintenance staff were really terrific—friendly, helpful and attentive. The ground floor patio is lovely! We will likely stay again. Thank you!!
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 22. Apr. 2024
Thank you for your detailed feedback! We're glad to hear that you enjoyed the authentic Mexican charm of our hotel and that you found our pool area to be excellent. However, we apologize for the inconvenience you experienced with items being stolen from the kitchen. Please rest assured that we take security very seriously, and we will look into ways to prevent such incidents from happening in the future. We're also grateful for your kind words about our housekeeping and maintenance staff; we'll be sure to pass along your compliments to them. We appreciate your understanding regarding the quirks of our hotel, and we look forward to welcoming you back on your next visit to Puerto Vallarta. Thank you for choosing to stay with us!

10/10 – Hervorragend

Guillermo

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location is great for the price. It can get loud at night since the bars and restaurants are so close by.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Thank you for sharing your feedback! We're pleased to hear that you appreciated our hotel's location and value. We understand that being in the heart of the action can sometimes lead to noise from nearby establishments, and we apologize for any inconvenience this may have caused during your stay. Your comfort is important to us, and we'll continue to strive to provide a pleasant experience for all our guests. We hope to welcome you back again soon!

10/10 – Hervorragend

Nathan, SUBLIMITY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful authentic experience of Mexican culture in the heart of the Romantic Zone.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 11. Apr. 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful experience and enjoyed the authentic Mexican culture during your stay with us in the heart of the Romantic Zone. Providing our guests with an authentic and memorable experience is always our goal, and we're thrilled that we could contribute to your enjoyment of Puerto Vallarta. We hope to welcome you back for another unforgettable stay in the future! If you have any further feedback or requests, please feel free to reach out to us.

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Mai 2024
Thank you for rating us! We can't wait for your next visit!

10/10 – Hervorragend

Roger, Calgary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
😎
Aufenthalt von 11 Nächten im März 2024
Antwort von General Manager am 9. Apr. 2024
Thank you for rating us! We are very happy to see you've enjoyed staying with us. Please be sure to come back soon!

10/10 – Hervorragend

Craig, Victoria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great budget hotel in Zona Romantica. It is clean, safe, located close to lots of eating and shopping options, with a decent pool, and friendly staff. May have found a new favorite.
Aufenthalt von 15 Nächten im März 2024
Antwort von General Manager am 8. Apr. 2024
Thank you for choosing Hotel Posada de Roger and for sharing your experience with us. We're delighted to hear that you had a great stay and that you found our hotel to be clean, safe, and conveniently located in the Zona Romantica. We're also glad you enjoyed our pool and found our staff to be friendly.Your kind words mean a lot to us, and we're thrilled to hear that we may have become your new favorite budget hotel in Puerto Vallarta. We strive to provide our guests with a comfortable and enjoyable experience, and we're glad that we met your expectations.We look forward to welcoming you back on your next visit to Puerto Vallarta!

10/10 – Hervorragend

Lisa, Livingston

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
CHARMING HOTEL IN THE DOWNTOWN VALLARTA. WE LOVED IT.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 6. Apr. 2024
Thank you for your kind words! We're thrilled to hear that you loved your stay at our charming hotel in downtown Puerto Vallarta. Providing a delightful experience for our guests is always our top priority, and we're glad to hear that we succeeded during your visit. We hope to have the pleasure of welcoming you back again soon for another wonderful stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Until then, safe travels!

10/10 – Hervorragend

stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
ive stayed in a lot of hotels in puerto vallarta and this one was the best yet i hope next year to be back
Aufenthalt von 10 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
We're delighted to hear that your stay at our hotel was the best you've experienced in Puerto Vallarta! Thank you for your kind words and for choosing Hotel Posada de Roger. We look forward to welcoming you back next year for another wonderful stay. If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know. Safe travels!

8/10 – Gut

Patrick

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, hotel has some Mexican charm , helpful staff.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Thank you for your kind review! We're thrilled to hear that you enjoyed our hotel's convenient location and appreciated its Mexican charm. Our staff works hard to provide helpful and friendly service, so we're glad to know that you found them to be accommodating. We hope to have the opportunity to welcome you back again in the future!

10/10 – Hervorragend

Cheryl Denise

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Great for the price...clean....enjoyd our stay
Aufenthalt von 7 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
We're delighted to hear that you enjoyed your stay with us and found our hotel to be clean and good value for the price. Providing a comfortable and pleasant experience for our guests is our top priority, and we're glad that we could meet your expectations. We look forward to welcoming you back again soon!

6/10 – Okay

Pam

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice older hotel. The rooms are not very big but the amenities are adequate. The pool is OK for a dip but not great for sitting around due to the cramped nature of it's location. There are however, a few other pleasant outdoor sitting areas scattered through the open air sections. The comunal kitchen being one of them. The small street level courtyard is lovely and could make for another nice sitting area if it were not for all the smokers that seem to park themselves there from morning to night. It made the entrance to the hotel smell like a late night pub. All in all it is a comfortable place to stay in a busy location with many good restaurants close by. Only 3 blocks to the beach.
Aufenthalt von 8 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Thank you for sharing your feedback with us. We're glad to hear that you found our hotel comfortable and well-located. We appreciate your comments about the size of the rooms and the amenities, as well as your observations about the pool and outdoor sitting areas. We apologize for any inconvenience caused by the presence of smokers in the courtyard, and we will take your feedback into consideration as we strive to improve the overall experience for our guests. We're delighted that you enjoyed our proximity to good restaurants and the beach. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future!

8/10 – Gut

Sonja

Mit dem Partner gereist
Gut: Ausstattung
Excellent customer care and comfort in a great location with a real Mexican vibe.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Thank you very much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience with us and that you enjoyed our customer care, comfort, and the authentic Mexican vibe of our hotel. Providing a memorable and enjoyable stay for our guests is always our top priority, and we're delighted that we could meet your expectations. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 – Hervorragend

Vincent

Gut: Personal & Service und Zustand der Unterkunft
Love the old Mexican charm. Staff were fabulous. Room upgrade was awesome.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. Apr. 2024
Thank you so much for your lovely review! We're delighted to hear that you appreciated the old Mexican charm of our hotel and that you found our staff to be fabulous. It's wonderful to know that you enjoyed the room upgrade as well. We strive to provide our guests with a memorable experience, and we're thrilled that we could contribute to your positive stay. If you ever find yourself back in the area, we would be delighted to welcome you again at Hotel Posada de Roger.

4/10 – Schlecht

Audra

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
I was prepared to like this property the location is great, bed and pillows need improvement so really you get what you pay for. Heed their warnings and lock up your valuables. It’s my own fault really … but still … if you don’t things will go missing.
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Hola!I'm very sorry to hear your experience. We have no reports of any incidents, it is of utmost importance to us to look into this matter. Please contact us to provide further details of what happened.Best regards

2/10 – Ungenügend

Glenn Edward

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room I paid for on Expedia and the room I got bore no resemblance to one another. The management and Expedia did not care. The noise from the street was inconceivable.
Aufenthalt von 14 Nächten im März 2024
Antwort von General Manager am 29. März 2024
We're truly sorry to hear about your disappointing experience with the room you received and the noise from the street. Your feedback is valuable to us, and we apologize for any inconvenience you experienced during your stay. We strive to ensure that our guests have a comfortable and enjoyable stay with us, and we regret that we fell short of meeting your expectations on this occasion. We appreciate your feedback and will use it to improve our services and communication with booking platforms like Expedia. We hope to have a new opportunity to better serve you in the near future.

10/10 – Hervorragend

Lindsey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was looking for something authentic non all inclusive in a great location . Well I found that! It was one of the cleanest hotels I’ve stayed in . Beautiful courtyard. Super artsy. Loved how they had a community kitchen and a cool patio on the fourth floor so u can cook your own meals if u wish . Awesome location . 2-3 blocks from the beach . Surrounded by tons of shopping of restaurants and culture . Lots of markets in the area . Will definitely be back next time I go .
Aufenthalt von 8 Nächten im März 2024
Antwort von General Manager am 28. März 2024
We're thrilled to hear that you found exactly what you were looking for at Hotel Posada de Roger! Thank you for your kind words about our authentic and non-all-inclusive experience, as well as our great location. We're delighted that you appreciated the cleanliness of our hotel and enjoyed our beautiful courtyard and artsy atmosphere. It's fantastic to hear that you liked our community kitchen and the patio on the fourth floor, offering flexibility to cook your own meals and enjoy the surroundings. Our prime location near the beach, surrounded by shopping, restaurants, and cultural attractions, makes us an ideal choice for exploring Puerto Vallarta. We can't wait to welcome you back next time you're in town!