2 outdoor pools, sun loungers

Bewertungen von Viva Tangerine by Wyndham, A Trademark All Inclusive

3.5 out of 5
Viva Tangerine by Wyndham, A Trademark All Inclusive
Carretera Sosua-cabarete, Cabarete, Puerto Plata

Bewertungen

7,4

Gut

361 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
255 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
168 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
86 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
135 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

7,4/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Michael

Aufenthalt von 4 Nächten im Mai 2023
Antwort von Viva Tangerine by Wyndham am 7. Juli 2023
Dear Michael,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

daniel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
die nähe zum strand , die poolbar ,und die snack bar ,das einchecken unkompliziert und schnell sowie das auschecken
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Viva Wyndham Tangerine am 6. Feb. 2023
Sehr geehrter Daniel, Herzlichen Dank für Ihre überaus positive Rezession.Ihre Wertschätzung und Anerkennung unseres Services freut uns sehr und ist für das gesamte Team eine schöne Motivation.Wir freuen uns bereits, Sie das nächste Mal bei uns begrüßen zu dürfen und verbleiben in der Zwischenzeit mit freundlichen Grüßen,Customer CareViva Wyndham Tangerine

6/10 – Okay

Sabrina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Personal sehr freundlich, aber wir wurden krank, vermutlich wegen dem Essen, wie auch viele aandere Hotelbewohner/innen.
Aufenthalt von 14 Nächten im August 2022
Antwort von Viva Wyndham Tangerine am 14. Sept. 2022
Sehr verehrter Sabrina,Wir haben Ihre Rückmeldung mit Bedauern gelesen und wir bitten Sie für die Umstimmigkeiten um Entschuldigung.Jedoch möchten wir uns bedanken, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen zu informieren. Unser Management wurde über Ihre unangenehmen Erfahrungen informiert. Wir versichern Ihnen, dass unsere Essen & Getränke-Einrichtungen nach strengen Gesundheits- und Hygienevorschriften und entsprechenden Verfahren arbeiten. Wir erhalten regelmäßig externe und unabhängige Gesundheits- und Hygieneprüfungen, um die Qualität unserer Dienstleistungen sicherzustellen.Wir würden uns sehr freuen, wenn wir Sie trotz Ihrer negativen Eindrücke wieder willkomenn heissen dürfen.Mit freundlichen Grüßen,Customer CareViva Wyndham Tangerine

8/10 – Gut

Stefan

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Die Anlage ist sehr schön und die Lage am Strand top. Das Essen ist okay und abwechslungsreich. Leider erfüllte unser Zimmer nicht die von außen erweckten Erwartungen. Beispiele: keine Seife im Bad, 2 Kakerlaken am Tag, Hässlicher Ausblick vom Balkon... Schade, dass das Zimmer mangelhaft ist, sonst wäre es wirklich eine schöne Anlage.
Aufenthalt von 2 Nächten im Februar 2022
Antwort von Viva Wyndham Tangerine am 22. Feb. 2022
Sehr geehrter Stefan, Vielen Dank für Ihren Kommentar und wir freuen uns sehr, dass Ihr Aufenthalt im unserem Hotel zu Ihrer Zufriedenheit war. Wir möchten uns bei Ihnen für die Unannehmlichkeiten während Ihres Aufenthaltes in unserem Haus entschuldigen und Ihnen für Ihre offenen Worte danken. Wir nehmen uns Ihre Anmerkungen sehr zu Herzen und würden uns freuen, wenn Sie uns noch eine zweite Chance geben könnten. Wir wünsche Ihnen noch einen schönen Tag und verbleiben Mit freundlichen Grüßen, Customer Care Viva Wyndham Tangerine

6/10 – Okay

Dirk

Sehr schöne Anlage und ein tolles Angebot und Service im Restaurantbereich. In meinem Zimmer gab es kein warmes Wasser, kein nutzbares WiFi TV und die Türcode-Karte musste täglich neu codiert werden. Ich hatte den Eindruck, dass das niemanden wirklich interessiert!
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von Viva Wyndham Tangerine am 29. Dez. 2021
Sehr geehrter Dirk, Vielen Dank, dass Sie Ihre Meinung über unseres hotel mit uns teilen. Ihre Anmerkungen werden an die entsprechenden Abteilungen weitergeleitet, um unseren Service zu optimieren. Wir bedauern es sehr, dass wir Ihre Erwartungen nicht erfüllen konnten. Nochmals danken wir Ihnen, dass Sie uns die Möglichkeit gegeben haben, Ihnen während Ihres Aufenthaltes so gut wie möglich zur Verfügung stehen zu dürfen. Mit freundlichen Grüssen, Customer Care Viva Wyndham Tangerine

8/10 – Gut

Carolina

Gut: Personal & Service und Ausstattung
Personal war sehr freundlich und hilfbereit. Sauberkeit war ok, aber die Ausstattung bedarf einer Renovierung, vor allem die Bäder!
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Viva Wyndham Tangerine am 27. Okt. 2021
Lieber Carolina, Wir bedanken uns herzlich für Ihren Aufenthalt und für Ihr Feedback. Es freut uns zu hören, dass Sie mit der Freundlichkeit unserer Mitarbeiterund Saubekeit zufrieden waren. Ihre Anmerkungen werden an die entsprechenden Abteilungen weitergeleitet, um unseren Service zu optimieren. Bitte entschuldigen Sie die Unannehmlichkeiten, die Sie erfahren mussten. Freundliche Grüsse, Customer Care Viva Wyndham Tangerine

6/10 – Okay

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 14 Nächten im März 2021
Antwort von Viva Wyndham Tangerine am 24. Apr. 2021
Dear Michael, Thank you very much for taking the time to post your review. Your punctuation means that you had a regular stay at our beautiful resort and we would like to express our gratitude for choosing our Resort. We regret not having been able to fulfill your expectations. We apologize for the inconvenience that you might have experienced. We would be honored to welcome you back in a near future. Kind regards, Customer Care Viva Wyndham Tangerine

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Oktober 2019
Antwort von denalipas am 7. Nov. 2019
Dear guest, Thank you for this positive review. It would be a pleasure for us to welcome you back at Viva Wyndham Tangerine Kind regards, General Manager Viva Wyndham Tangerine

4/10 – Schlecht

Ronan

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Had a lot of problems
Aufenthalt von 7 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 3. Mai 2024
Dear Ronan, We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that the accommodations did not meet with your expectations. We encourage our guests to share their concerns during their stay so that we may address them immediately and create the experience they come to expect of the Viva Tangerine by WyndhamThank you for the kind acknowledgment of our staff and for sharing your thoughts.Thank you for the opportunity to serve you at our resort.Kind regards,Customer Care

10/10 – Hervorragend

Grazyna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was good
Aufenthalt von 7 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 2. Mai 2024
Dear Grazyna,Thank you for giving us the opportunity to serve you and your family at Viva Tangerine by Wyndham during your recent vacations. It is a pleasure to know that you enjoyed our services and facilities. Furthermore, we are happy to know that we exceeded your expectations. Our customer’s satisfaction is our constant goal.We look forward to your return visit and again thank you for choosing to stay with us.Kind regards,Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like everything was nice experience
Aufenthalt von 6 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 2. Mai 2024
Dear Maria,Thanks for choosing to stay in our Viva Tangerine by WyndhamIt's a pleasure for us to read your positive review about our services and staff in your recent stay at Viva Tangerine by Wyndham, that motivates us to keep offering a warm service.Hoping welcome you back soon.Best regards,Customer CareViva Tangerine by Wyndham

8/10 – Gut

Tatsiana

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good stuff, good food. Great beach. A lot of people during the weekend, need to wait for the dining table.
Aufenthalt von 7 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 29. Apr. 2024
Dear Tatsiana,Thank you for giving us the opportunity to serve you at Viva Tangerine by Wyndham. We are pleased to know that you had the opportunity to enjoy your vacation at our resort.It is a pleasure to know that our services and facilities met your expectations, the satisfactory comments of our guests are our best reward.Do not forget that we will be honored to receive you on your next visit to CabareteSincerely,Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

Dominga

Gut: Zustand der Unterkunft
Every think y good
Aufenthalt von 1 Nacht im April 2024
Antwort von Viva Tangerine by Wyndham am 29. Apr. 2024
Dear Dominga,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

6/10 – Okay

Annie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Food not good. The entertainment was very good. Animation team was very good and friendly. Wi-Fi was sometimey. Do not think I would return.
Aufenthalt von 8 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 28. Apr. 2024
Dear Annie,Thank you for publishing your positive review on Expedia.Our continuous commitment is to provide a quality service to all off our guests. Therefore it is very rewarding receiving your feedback regarding your recent stay at our property. Please be sure that your comments will be taken into consideration as they will assist us to continue improving. Please do not forget that we will be pleased to welcome you back at Viva Tangerine by WyndhamBest regards,Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

Gris

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 29. Apr. 2024
Dear Gris,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

8/10 – Gut

Georgina

Gut: Sauberkeit und Personal & Service
N
Aufenthalt von 5 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 27. Apr. 2024
Dear Georgina,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer Care

8/10 – Gut

Ana Taveira Da

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 23. Apr. 2024
Dear Ana Taveria,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer Care

10/10 – Hervorragend

Richard

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was outstanding with my wife and daughter.
Aufenthalt von 6 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 20. Apr. 2024
Dear Richard,Thank you so much for your valuable comments on your family vacation at Viva Tangerine by Wyndham. It is very important to us to receive feedbacks and to know that you had a pleasant vacation.Please remember that we will be glad to welcome you back at Viva Tangerine by WyndhamSincerely,Customer Care

6/10 – Okay

Alexis Vinicio

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The staff is very friendly, the food is awful, the same music every single night, they have a (not smoking sign everywhere, but people ignore them, and nobody reinforce the rules, they need to take in consideration the nonsmoker people, to many flies everywhere specially flying around the food, the younger entertainers staff vaping the whole time. Signature restaurants serve the same food they serve on the buffet. Water sometimes came out dirty and cold, not hot water, Viva club manager, Luis very rude. We feel pressure to take the VIP offers they have.
Aufenthalt von 4 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 20. Apr. 2024
Dear Alexis,Thank you for publishing your review.Our continuous commitment is to provide a quality service to all of our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property, but regret that not everything was perfect. We assure you that the involved departments were informed about these incidents and we will do our utmost to improve the quality of our services. Please do not forget that we will be pleased to welcome you back at Viva Tangerine by WyndhamBest regards,Customer Care

6/10 – Okay

ELZBIETA ANNA

Mit dem Partner gereist
Gut: Personal & Service
Food was horrible, moldy bathrooms, everything else was ok, just ok.
Aufenthalt von 5 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 18. Apr. 2024
Dear Anna,We appreciate the time you dedicated to write your remarks about your stay. Your review will assist us in our commitment to improve in all aspects of our operations.We regret not having been able to fulfill your expectations.Thank you for the opportunity to serve you at our resort.Kind regards,Customer Care

2/10 – Ungenügend

Christopher

Mit der Familie gereist
Most of the staff are unfriendly, rude.
Aufenthalt von 3 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 15. Apr. 2024
Dear Christopher,Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your comments.We apologize for the inconvenience that you might have experienced.Please do not forget that we will be pleased to welcome you back at CabareteKind regards,Customer Care

6/10 – Okay

Andrea

Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

LARISA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is incredible resort, we are so happy to got chosen Viva Tangerine!
Aufenthalt von 8 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 15. Apr. 2024
Dear Larissa,Thank you for giving us the opportunity to serve you at Viva Tangerine by Wyndham. We are pleased to know that you had the opportunity to enjoy your vacation at our resort.It is a pleasure to know that our services and facilities met your expectations, the satisfactory comments of our guests are our best reward.Do not forget that we will be honored to receive you on your next visit to CabareteSincerely,Customer CareViva Tangerine by Wyndham

8/10 – Gut

Daneybi

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Personal & Service
Limited access for handicapped
Aufenthalt von 2 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 12. Apr. 2024
Dear Daneybi,We appreciate the time you dedicated to write your remarks about your stay at Viva Tangerine by WyndhamWe always ask our guest, for any request or need during your stay, you can kindly approach the guest service desk or reception. We are here to assist you and ensure that your experience is as pleasant as possibleWe regret not having been able to fulfill your expectations. Kind regards,

6/10 – Okay

Joel

Gut: Sauberkeit
Antwort von Viva Tangerine by Wyndham am 10. Apr. 2024
Dear Joel,Thank you very much for taking the time to post your rating.Your score means that you had a regular stay at our beautiful resort and we would like to express our gratitude for choosing our Resort. We regret not having been able to fulfill your expectations.We apologize for the inconvenience that you might have experienced.We would be honored to welcome you back in a near future.Kind regards,

8/10 – Gut

Jubin, New Milford

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Reasonable all inclusive resort at DR. Easy beach front access and other areas of interests in Puerto Plata. Dining options are limited and the food was not the best quality, especially the buffet service. Room was clean and the staff were very cooperative.
Aufenthalt von 5 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 7. Apr. 2024
Dear Jubin,Thank you for giving us the opportunity to serve you and your friends at Viva Tangerine by Wyndham during your recent vacations. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal. Knowing we reached this goal in your recent stay is very rewarding for all our hard working staff members and it will reinforce their commitment to provide quality service to all of our guests.We look forward to your return visit and again thank you for choosing to stay with us at Viva Tangerine by WyndhamKind regards,Customer CareViva Tangerine by Wyndham

8/10 – Gut

Sabin, New City

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 7. Apr. 2024
Dear Sabin,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

Miguel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff carry the hotel. Security guard show me the parking space. Somebody took the luggages and took us to our room. We received call for picking up the luggages. The shows were impressive.
Aufenthalt von 2 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 6. Apr. 2024
Dear Miguel,Thank you for choosing Viva Resorts by Wyndham for your stay.Reading your positive review is a real reward for the entire team here at Viva Resorts by Wyndham and we are very happy to know that we have achieved our goal of offering you a memorable stay at our Viva Tangerine by Wyndham Resort. Your kind remarks regarding our staff will be passed on to them.We look forward to offering you a second unforgettable holiday at one of our properties in Mexico, The Bahamas or the Dominican Republic.Kind regards,Customer CareViva Tangerine by Wyndham

2/10 – Ungenügend

Soubin

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not clean, terrible housekeeping, limited food, 2hour waiting in the restaurants , did t ha ewater to take showertwo days, iwould not recommend tbis place at all
Aufenthalt von 5 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 6. Apr. 2024
Dear Soubin,Thank you for the review regarding your recent stay at Viva Tangerine by WyndhamWe are sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Viva Tangerine by Wyndham.Kind regards,Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

Maira, decatur

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like everything
Aufenthalt von 6 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 6. Apr. 2024
Dear Maira,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

4/10 – Schlecht

Caroline

Mit dem Partner gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The Place is old and need some renovations. The rooms are ok but the beds quite bad. one pool not super big but quite filthy . Only one bar with poor mix beverage, and bad service . The food at the buffet is not good and the labeling about allergies is often wrong . ( I m celiac and I ve been sick the first night ) Italian restaurant is good . Not a 4 star, barely a 3 . The beach is beautiful and when the weather is fine ( we had reg flag the 2 first days) the water is amazing
Aufenthalt von 6 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 6. Apr. 2024
Dear Caroline,Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in Cabarete. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations.It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services.Thank you for the opportunity to serve you at our resort.Best regards,Customer CareViva Tangerine by Wyndham

2/10 – Ungenügend

Maria

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Food was not good.
Aufenthalt von 4 Nächten im April 2024
Antwort von Viva Tangerine by Wyndham am 6. Apr. 2024
Dear Maria,We appreciate the time you dedicated to write your remarks about your stay. Your review will assist us in our commitment to improve in all aspects of our operations.We regret not having been able to fulfill your expectations.Thank you for the opportunity to serve you at our resort.Kind regards,Customer CareViva Tangerine by Wyndham

8/10 – Gut

Hilda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Espectacular
Aufenthalt von 2 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 7. Apr. 2024
Estimado Hilda,Nuestro más sincero agradecimiento por sus amables comentarios y por tomarse el tiempo para compartirlos en Expedia. Nos complace saber que disfrutó su estancia en nuestro hermoso hotel y estaremos encantados de darle la bienvenida nuevamente. Atentamente,Servicio al Huésped del hotelViva Tangerine by Wyndham

10/10 – Hervorragend

Maira, decatur

Mit dem Partner gereist, Mit der Familie gereist
Friendly staff, amenities, a lot of activities
Aufenthalt von 3 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 3. Apr. 2024
Dear Maira,We highly appreciate the fact that you took your precious time to write a detailed review. It is a pleasure to know that you were able to enjoy our services and facilities. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests.Reviews like yours serve to motivate us even more. We would like to thank you for your preference and we hope to have the chance to welcome you back soon.Best regards,Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

Anibal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Me gusta mucho pero deben de tener más variedad en las comidas , la habitaciónes tienen que cambiar las puertas, y que instalen una cacha de baqueboll solo hay de tenis
Aufenthalt von 4 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 3. Apr. 2024
Estimado Anibal,En nombre de Viva Tangerine by Wyndham les saludamos y agradecemos a su vez el tiempo que han dedicado en compilar este hermoso comentario sobre su experiencia en nuestro hotel.Nos satisface sobremanera saber que nuestro hotel cumplió con sus expectativas.Tenga por seguro que las personas que nos visiten referenciados por ustedes, encontrarán un hotel con gente dispuesta a brindar un servicio y trato con alegría y dedicación.Gracias por resaltar de manera especial la gran labor de nuestro equipo humano, apreciamos enormemente este detalle. Tenga por seguro que no nos desviaremos del camino que hemos elegido.Saludos cordiales,Servicio al Huésped del hotelViva Tangerine by Wyndham

10/10 – Hervorragend

Bernard

Aufenthalt von 2 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 21. Apr. 2024
Dear Bernard,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

José

Antwort von Viva Tangerine by Wyndham am 3. Apr. 2024
Dear Jose,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

8/10 – Gut

felipe

Aufenthalt von 2 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 20. Apr. 2024
Dear Felipe,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer Care

10/10 – Hervorragend

Maryana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel! a lot of fun. a great place to be with a family. Awesome activities for children and grown-ups all day long. Beautiful hotel with a clean, large beach highly recommend it for your perfect vacation
Aufenthalt von 6 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 31. März 2024
Dear Maryana,We appreciate your valuable feedback about your stay at Viva Tangerine by WyndhamIt is really rewarding to read your positive comments and we are glad to know that your stay at Viva Tangerine by Wyndham was enjoyable.Thank you for choosing our resort and for recommending us.Kind regards,Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

Jiaire Anton

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The scenery was beautiful
Aufenthalt von 5 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 30. März 2024
Dear Jiaire, Thank you for choosing Viva Tangerine by Wyndham for your vacation. We are pleased to know that our activities and hotel were to your liking, and we look forward to your prompt return.Kind regards,Customer Service

10/10 – Hervorragend

Rosalba

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Firefly staff
Aufenthalt von 6 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 30. März 2024
Dear Rosalba, Thanks for choosing to stay in our Viva Tangerine by Wyndham.We are glad to know that you had an memorable vacation and we afford our goal of satisficing your expectations.We hope to welcome you back for offering you another awesome stay.Best regards,

10/10 – Hervorragend

Alexey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Viva Tangerine is one of the best all inclusive hotels in the area and for shure the best at Cabarette beach. Spent one week there. Family friendly. Hotel size is just about right, not too big, not too small and that makes every guest special. Hotel has a big pool just in front of the ocean. Bar is good. All kind of drinks in there. Good buffet and three a la carte restorants. If you stay for a week you can pick each of them. We tried two: Fusion and Mexican and they were good. Very fast service. Usually I dont like a la carte because of waiting time, but its not this case. Seems like hotel managment makes work right. All staff is very friendly. Etertainment team just grait converting hotel routine into adventure. For thouse who like to play volleyboll, the net and ball is in there at the beach. Hotel has water sport activities like kayaks, paddleboards, sail boat, diving senter. While hotel located at one the famous kite beaches in the world and you want to try that, many kite scools arround and one of them just around the corner. Within 5-10 min short walk from outside of hotel you'll find everything you need like supermarket, pharmacy or car rental with very reasonable prices. So you can rent a car and explore the area wich is way more nature compare to other side of the island. Withis in 100-150 mi around you'll find everything from beutiful uncrowded beaches to caves, waterfalls, lagunas and underground lakes. Will definitely come back some day.
Aufenthalt von 7 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 28. März 2024
Dear Alexey,We would like to thank you for sharing your review with other travelers on Expedia. We truly appreciate you choosing Cabarete and especially our resort for your family vacation. We are thrilled to hear you had an excellent time with your family and hope that your detailed review will help other visitors to choose us.Your comments about the friendliness of our staff motivate us to provide an even better service to our customers. One more time, we would like to thank you for your preference and we hope to have the chance to welcome you back soon.Warm regards,Customer CareViva Tangerine by Wyndham

4/10 – Schlecht

Sean

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
If you want to eat good go outside property
Antwort von Viva Tangerine by Wyndham am 27. März 2024
Dear Sean,Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in Cabarete. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations.It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services.Thank you for the opportunity to serve you at our resort.Best regards,Customer CareViva Tangerine by Wyndham

6/10 – Okay

PATRICK

Aufenthalt von 6 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 14. Apr. 2024
Dear Patrick,Thank you very much for taking the time to post your rating.Your score means that you had a regular stay at our beautiful resort and we would like to express our gratitude for choosing our Resort. We regret not having been able to fulfill your expectations.We apologize for the inconvenience that you might have experienced.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Tangerine by Wyndham

4/10 – Schlecht

Mark

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Room was moldy, which is not good for a person with lung cancer, such as myself. The food was mediocre at best. Other resorts / hotels in Dominican Republic have much better food. Staff not so friendly. Restaurants that needed reservations were understaffed and seemed to rush people through their meals.
Aufenthalt von 7 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 24. März 2024
Dear Mark,Thank you for taking the time to write your feedback regarding your stay in our property. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations.The incident that you mentioned has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us.We remain at your entire disposal.Kind regards,Customer CareViva Tangerine by Wyndham

8/10 – Gut

Jorge

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have a great time in family!!!great staff !!
Aufenthalt von 4 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 25. März 2024
Dear Jorge,Thank you very much for taking the time to post your commentary.We would like to express our gratitude for choosing our Resort. We are grateful for your remarks and especially we are happy to know that you had a great vacation at our resort.We would be honored to welcome you back in a near future.Kind regards,Customer Care

8/10 – Gut

Brian Kenneth

Aufenthalt von 7 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 13. Apr. 2024
Dear Brian,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer Care

6/10 – Okay

Ravan, Brooklyn

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
During my recent stay at Viva Tangerine, I experienced a mix of positives and negatives that I believe potential guests should be aware of. One of the notable issues I encountered was the behavior of some male staff members. While most of the staff were professional and courteous, there were instances where certain male staff members were overly friendly, especially towards women traveling alone. This eagerness to push themselves on guests was off-putting and, at times, unsettling. Another aspect that left much to be desired was the quality of the buffet food. While there were one or two meals that were passable, the overall quality was disappointing. Many guests, myself included, found the variety and taste lacking. Additionally, the rooms themselves were outdated, echoing the sentiments of other guests who had stayed there previously. However, one of the hotel's strengths is its convenient location within the town. The entertainment was really good and It’s 20min from the airport, so if your flight is delayed no rush! It's great to have the option to step out and explore the local food scene, especially since the hotel is situated in an area with several dining options within walking distance. Nonetheless, it's frustrating to pay for food outside the hotel when it's supposed to be included in the all-inclusive package. This discrepancy between expectation and reality regarding food costs can be a significant downside for budget-conscious travelers.
Aufenthalt von 7 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 24. März 2024
Dear Ravan,We would like to thank you for visiting our resort during your recent vacation here. Thank you very much for taking the time and trouble to bring these points to our attention. Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve our services.Thank you once again for your comments. It would be a pleasure to welcome you back to our resort in the near future and to show you our improvements.Best Regards,Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

Shyanne Angie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff, definitely perfect for a family getaway. Many activities for children & adults!
Aufenthalt von 6 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 24. März 2024
Dear Shyanne,We are grateful for your remarks and especially we are happy to know that you had a memorable Stay at our Resort.Thank you for recommending Viva Tangerine by Wyndham and please do not forget that we will be pleased to welcome you back anytime.Best regards,Customer CareViva Tangerine by Wyndham

10/10 – Hervorragend

Nathalie

Gut: Sauberkeit und Personal & Service
Aufenthalt von 8 Nächten im März 2024
Antwort von Viva Tangerine by Wyndham am 22. März 2024
Dear Nathalie,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham