Very disappointed with my booking. Booked from May 15-May 21. It was apparently slow season.
Booked this resort specifically due to the multiple restaurant options. When we got their we found out that only 1 restaurant is open per night on a random rotation basis. We thought that sucks but whatever at least we can try them all once before we leave. Then we find out that in order to get reservations we are required to show up to the front lobby where the info desk is between 8:30-10:30am in order to reserve a spot. So next day we go around 9:30 and find out that the restaurant is already fully booked and that we either have to eat at the buffet, pick from the limited items at the 24/7 bar, or order room service for an extra 20$ service fee. You would think all inclusive included room service but nope, not here. I have stayed at multiple resorts and it was always included. Showed up at 9am the next day, full again. The timeshare lady was annoying but was able to get us 1 reso 1 night. The other time we got a reso was because we made friends with a couple who were early birds and they made a reso on our behalf. Our 3rd restaurant experience was paid for by us, dinner on the beach, which we got overcharged for, so make sure you pay close attention to the cost they put in the machine cuz they are sneaky about it. The dinner started on the beach but the mosquitos were wild and it was starting to rain so we moved to a balcony. I have a lot more to say but ran out of characters