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Bewertungen von Villa Serenity by the water

3.5 out of 5
Villa Serenity by the water
Turtle Creek Dr, Providenciales, Caicos Islands

Bewertungen

8,2

Sehr gut

8 von insgesamt 15 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
4 von insgesamt 15 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 15 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 15 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 15 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

DENISE, trenton

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von shirlett am 27. Mai 2024
Thank you

10/10 – Hervorragend

Lamel

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von shirlett am 15. Mai 2024
Thank you for your positive review Lamel. We hope to host you again in the near future.

10/10 – Hervorragend

Ludnel

Gut: Sauberkeit und Zustand der Unterkunft
I like everything about it except the water to cold 😩
Aufenthalt von 2 Nächten im April 2024
Antwort von lizzy am 12. Apr. 2024
Thank you for your review Ludnel, sorry to hear that you were getting cold water we so do have hot water wish you did say something to our property manager Mr. Mapp. Thank you for being such a great guest we would love to host you in near future. RegardsShirlett(Host)

10/10 – Hervorragend

FELIX, SONDU

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I had the pleasure of staying at the villa for one night, and I must say, it was a delightful experience. The villa is situated right next to the river, providing a serene and peaceful atmosphere. The location is a bit off-road, but it's not difficult to find your way there, and you'll hardly get lost. The Wi-Fi connection was excellent, which is always a plus. It allowed me to stay connected with friends and family during my stay. The villa is a quiet place, perfect for relaxation and unwinding after a busy day. The check-in process was fairly smooth, and the staff was friendly and helpful. However, it's worth noting that the stairs leading to the villa are quite steep, which may be challenging for some. That being said, the villa offers ample parking space, so getting in and out is hassle-free. Overall, I had a wonderful time at the villa and would highly recommend it to anyone looking for a peaceful retreat away from the hustle and bustle of city life.
Aufenthalt von 1 Nacht im März 2024
Antwort von lizzy am 4. Apr. 2024
Thank you for choosing our property and staying with us Felix, It was our pleasure to host you and your family. thank you for your positive review and for being such good guests, We would love to host you again in the near future,Best Regards.Shirlett(Host)

8/10 – Gut

Jamiliya

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von lizzy am 7. Apr. 2024
Thank you.

2/10 – Ungenügend

Randall

Aufenthalt von 1 Nacht im März 2024
Antwort von lizzy am 21. Apr. 2024
Hello Randall,We cannot recall you and your family staying with us, your wife called and asked us to please waive our fees because the airline had found another location for you guys. With that being said do you think this is a honest review for an accommodation that you didnt see or stayed in?

4/10 – Schlecht

Sandra

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We were totally unprepared for this place from your write-up. The place is clean but we are old and there are a lot of steep stairs! And we are in the middle of what looks to be a junk yard in the middle of nowhere. Very nice man greeted us. Disappointed in Expedia🤕😱
Aufenthalt von 1 Nacht im März 2024
Antwort von lizzy am 24. März 2024
Thank you for your review Sandra, however it is listed that there are stairs for this unit. Sorry for the inconvenience caused,

10/10 – Hervorragend

Piet

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Tne environment was extremely quiet, except for a few barking dogs, who were silent at night. The drawback of this tranquility is of course that there is nothing in the neighbourhood. The nearest supermarket (KG Foods) is more than 15 minures walking and so is the nearest (indian) restaurant Communication with the place was somewhat difficult; I expected a self-check-in, which I hate, but fortunately there was a friendly lady to see me. Closing and opening of the door was with a code, what I never did, because I am clumsy and hoped for a fysical key (that didn't come). All in all it is a great place!.
Aufenthalt von 2 Nächten im März 2024
Antwort von Liz am 22. März 2024
Thank you for your honest review Pier,We were not aware that you would prefer a physical key(wish you indicated such when your check in instructions was emailed to you). I realized that you were not comfortable with self check in base on how many times you asked if anyone would be on property hence the reason we asked the head of our house keeping to greet you as she was our only available host with you requesting such early check in. Thank you for following our house rules and for leaving the unit in a great condition. We would love to host you again in the near future.RegardsShirlett

10/10 – Hervorragend

Don

Gut: Sauberkeit und Komfort des Zimmers
we really loved this place. it was very clean and had all of the things that we needed to cock our own meals. .every thing worked well and we would go back again the hosts were nice and helpful.
Aufenthalt von 28 Nächten im Januar 2024
Antwort von Mappy& Shern am 15. Feb. 2024
It was our pleasure hosting Don& Madeline they were very clean, respectful and friendly. We would love to host them again. They became like family members to us. Your names will always be mentioned at our property for being such wonderful guest. Lionel&Shirlett

4/10 – Schlecht

SANTIAGO

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sher am 15. Feb. 2024
Santiago we are sorry for the misunderstanding on your arrival on property. We need to speak to these booking agents to allow Hotels to send a confirmation email to all booked guest this way hotels can follow up via email.

10/10 – Hervorragend

KARINE

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We had a very nice stay at the villa. It is a calm and peaceful place. The owners were very accommodating and we are very grateful. We loved our trip and we recommend this place!
Aufenthalt von 7 Nächten im November 2023
Antwort von shirlett am 21. Nov. 2023
Thank Karine you were an amazing guest. Thanks for leaving the unit clean we would love to host you again in the near future.

8/10 – Gut

Odalis

Gut: Sauberkeit und Zustand der Unterkunft
El lugar Perfecto para estar cómodo y tranquilo
Aufenthalt von 2 Nächten im September 2023
Antwort von shirlett am 29. Sept. 2023
Than you

10/10 – Hervorragend

Aryona

Gut: Sauberkeit und Komfort des Zimmers
Wonderful stay!!
Such a wonderful and stress free stay. I’m a solo traveler and felt very safe and comfortable! The place was very clean. The pool wasn’t ready the first couple days but that was totally fine for me and they were very communicative of when it was open for use. Unfortunately since it was just me traveling, I didn’t use all the sweet accommodations that came with the place , like fire pit , a spot for friends and family to hang out at outside, the full dining room table, lots of space too! It was nice to be able to park my rental car right at the place. My only small suggestion would be to have A/C throughout the house, not just fans . But I understand that’s expensive! Atleast the room had A/C and that was where I was most of the time when I was there anyways! Other than that: beautiful place , nice accommodations, you get a good deal staying here. Highly recommend. Plus it’s a short distance to basically everything!
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Shirlett am 30. Juli 2023
It was our pleasure to Host you Aryona,thank you for your great review looking forward to hosting you again in the near future.

10/10 – Hervorragend

Destrie E

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place was a great vacation escape, very clean and awesome views. It had all we needed to cook and enjoy just staying in. Plenty of things to do on the property and really appreciated the Great Service from beginning to end. Would stay here again... Thank you!
Aufenthalt von 10 Nächten im Juni 2023
Antwort von Shirlett am 22. Juni 2023
Thank you for your positive review, you were an amazing guest, quiet respectful to everyone also you were very clean we would definitely host you again.

8/10 – Gut

Michael

Gut: Ausstattung und Zustand der Unterkunft
Excellent response time by property manager whenever contacted. About 10 minutes drive from Grace Bay Beach..
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Shirlett am 4. Mai 2023
Thank you for your review Michael, Thanks for being a great Guest we would be happy to host you again in the near future.