2/10
The building is located right next to a cabaret (strip club) where there is banging music playing till 10am on the weekend and about 4am on weekdays. We got no sleep!!
When we asked the contact person from the hotel to help lower the music or move us somewhere, he first promised to look into it, said he will talk to mamnagement but there was no solution and on the 3rd day just ignored all of my calls.
This is absolutely disgraceful and I cannot recoomend anyone to stay there.
It is really unfair to not tell people who come on a family holiday that there will be loud music. I would have never booked it if I knew this. People who were renting the apartment below us (number 5) said they could not sleep as well and they had a family holiday with a small child.
Management offered us no discount or comprensation, just ignored us. Please dont support such people.
Only hotels.com customer support was helpful, but the actual owners were just lying.
I hope no one else will have to experience this.
Verifizierter Reisender
Aufenthalt von 3 Nächten im September 2019