Poolbar

Bewertungen von Mantra PortSea

4 out of 5
Mantra PortSea
76 Davidson Street, Port Douglas, QLD

Bewertungen

8,0

Sehr gut

239 von insgesamt 766 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
326 von insgesamt 766 Gästebewertungen haben eine Bewertung von 8 - Gut" "
124 von insgesamt 766 Gästebewertungen haben eine Bewertung von 6 - Okay" "
49 von insgesamt 766 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 766 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,2/10

Personal & Service

7,8/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Nettes Hotel, zum Strand sind es 5 Minuten zu Fuß. Freundliches Personal.
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von GM am 13. Sept. 2019
Thankyou for your review Mantra Portsea

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentrales Hotel mit schöner Pool Anlage
Schönes, Zentrales Hotel. Zum Strand sind es nur wenige Gehminuten und die umliegenden Geschäfte sind ebenfalls in kurzer Zeit erreicht.
Aufenthalt von 4 Nächten im Dezember 2017

8/10 – Gut

Tanya

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely spot to stay for a few days while visiting Port Douglas. Walking distance to the shops.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Kylee

Mit der Familie gereist
Gut: Ausstattung
We booked the dual key room which was awesome! Our teenagers had their own room and space and so did we!! Very clean and modern. Staff were friendly and helpful.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Paul_GM am 26. Mai 2024
Thanks Kylee for sharing your feedback and we are delighted to hear that your experience ticked all the boxes for you. We appreciate the 5 out of 5 rating so thank you and hope to see you again in the future.Best Wishes,Paul - General Manager

6/10 – Okay

Michelle

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Housekeeper knocked on the door before check out time.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paul_GM am 7. Mai 2024
Dear Michelle,Thanks for sharing your feedback and we are so sorry to learn of your experience. We shall address with the team and we are sorry that you were affected.Kind Regards,Paul - General Manager

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful stay at the Portsea Mantra, the swim up bar was wonderful and the rooms were clean and comfortable. A short stroll into town or the beach. This was great for a couple like us as well as families. Honestly was blown away by how good this place was!
Aufenthalt von 5 Nächten im April 2024
Antwort von Paul_GM am 7. Mai 2024
Dear Stephanie,Thank you for sharing your glowing feedback of us and the 5-star rating about your stay. We are humbled by your kind words and very appreciative so thank you.It was great to hear that you had such a memorable experience with us, and we look forward to the next opportunity to welcome you again.Best Wishes,Paul - General Manager

6/10 – Okay

PENG

Aufenthalt von 5 Nächten im März 2024
Antwort von Paul_GM am 29. Apr. 2024
Thanks for sharing your feedback about your recent stay and we are sorry to read that it didn't totally tick all the boxes for you this time round.We look forward to welcoming you again in the future where I am sure you will have a better experience.Kind Regards,Paul - General Manager

10/10 – Hervorragend

Todd, Cooya Beach

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great stay. Clean, great location, really nice rooms and amenities very close. There is nice pools and a really good atmosphere. Would stay again any time.
Aufenthalt von 3 Nächten im März 2024
Antwort von Paul_GM am 1. Apr. 2024
Thanks for the great feedback Todd and we are so glad that you enjoyed your stay with us.We hope to see you again soon.Best Wishes,Paul - General Manager

8/10 – Gut

Stella

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely stay
Lovely stay - would recommend and stay again. The rooms were modern, clean and comfortable.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Paul_GM am 17. Jan. 2024
Dear Stella,Thank you for sharing your comments and we are glad that your stay with us was comfortable and you enjoyed your stay overall.We look forward to welcoming you again one day in the future.Best Wishes,Paul - General Manager

10/10 – Hervorragend

Aaron

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved it so much we’ve already booked to stay again in April 2024 and January 2025! The property is in a great location, staff were lovely, very accommodating and great with our kids. Despite the issues due to recent floods everyone had a smile on their face and no request was too much. Thank you Mantra Portsea!
Aufenthalt von 4 Nächten im Januar 2024
Antwort von PortSea am 9. Jan. 2024
Thank you for your review and feedback regarding your stay at the Mantra PortSea. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to seeing you again soon :)Sincerely,The PortSea Team

8/10 – Gut

Caitlin

Aufenthalt von 6 Nächten im Januar 2024
Antwort von Paul_GM am 29. Jan. 2024
Hi Caitlin,Thank you for sharing your 4 star rating of us. We appreciate you taking a moment to share your feedback.Best Wishes,Paul - General Manager

10/10 – Hervorragend

Daisy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
staff were lovely and our room was super nice and clean with easy access to the pool which we loved the resort was beautiful and would definitely recommend to friends
Aufenthalt von 9 Nächten im November 2023
Antwort von Paul_GM am 8. Dez. 2023
Dear Daisy,Thanks for sharing your 5 out of 5 rating regarding your recent stay at Mantra Portsea. We were delighted to read your feedback and glad you had such a great stay with us.We hope to see you again one day.Best Wishes,Paul - General Manager

8/10 – Gut

Denise

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im November 2023
Antwort von Paul_GM am 17. Nov. 2023
Thanks so much Denise for your 4 out of 5 rating.We really appreciate it and hope to see you again one day.Best Wishes,Paul - General Manager

8/10 – Gut

Taicea

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
somewhat dated but nice property, limited dining and drinks availability
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Paul_GM am 6. Nov. 2023
Thanks Taicea for sharing your view and we are sorry that it didn't quite hit the mark for you.We are committed to the continual upkeep of the property and always working to make enhancements throughout the year. We think the property is looking quite good for it's age.Thanks again for your feedback and hope to see you again soon.Kind Regards,Paul - General Manager

8/10 – Gut

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Continental breakfast was good
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Paul_GM am 18. Okt. 2023
Thanks John for the 4 out of 5 rating. We really appreciate it and glad you found our Continental Breakfast to your liking.We hope to see you again soon.Best Wishes,Paul - General Manager

8/10 – Gut

Joanne

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location Great Pool / pool Bar
Found our poolside access from room 7 great 😎 Comfy bed , great shower /spa Good pool / pool bar / general amenities Lack of handtowel/ face washer / tea towel was not ideal ….. or getting one fresh towel token over a 5 day stay ? This needs reviewing if your not daily service then at least don’t charge for fresh towels ? Staff all very friendly .
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Paul_GM am 18. Okt. 2023
Thanks Joanne for your feedback and glad that you enjoyed your stay overall while in Port Douglas.We hope to see you again soon.Best Wishes,Paul - General Manager

8/10 – Gut

Tegan

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
We enjoyed our stay, the staff were nice and is a lovely place, however the state of our room was not great. The blanket on the bed and bath towels had stains on them, the floor had not been cleaned properly and it was clear that not everything gets wiped over very often with dust build up on shelves and hairdryer in the bathroom.
Aufenthalt von 4 Nächten im September 2023
Antwort von Paul_GM am 18. Okt. 2023
Dear Tegan,Thank you for sharing your feedback about your recent stay at Mantra Portsea Port Douglas.Please accept my sincere and heartfelt apologies for any inconvenience caused during your stay.We have noted your comments and shall review your feedback so that we may be able to better serve our valued guests.Your feedback is greatly appreciated as it is only through such feedback that we can address any concerns or feedback that may have otherwise been overlooked.We look forward to welcoming you back in the future where I am sure your experience will be greatly improved.Kind Regards,Paul - General Manager

8/10 – Gut

Cameron Ross

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great pool
Aufenthalt von 3 Nächten im September 2023
Antwort von Paul_GM am 6. Nov. 2023
Thanks Cameron for your 4 out of 5 rating and glad to read you enjoyed our pool.We hope to see you again one day.Regards,Paul - General Manager

8/10 – Gut

Ian

The room was clean but very small. Not enough room for two people to sit down except on the bed. Make sure to book a room with a balcony
Aufenthalt von 5 Nächten im August 2023
Antwort von Paul_GM am 18. Okt. 2023
Dear Ian,Thank you for sharing your feedback about your recent stay at Mantra Portsea Port Douglas.Please appreciate you taking a moment of your time to share your experience and we are glad that overall your stay was a positive one.We have noted your comments and shall review your feedback so that we may be able to better serve our valued guests.Your feedback is greatly appreciated as it is only through such feedback that we can address any concerns or feedback that may have otherwise been overlooked.We look forward to welcoming you back in the future.Kind Regards,Paul - General Manager

6/10 – Okay

Arnold

Aufenthalt von 2 Nächten im August 2023

2/10 – Ungenügend

Robyn, Cowra

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 4 Nächten im August 2023

8/10 – Gut

Tania

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Alecia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this place- breakfast beautiful - close to town - friendly staff and good cocktails
Aufenthalt von 9 Nächten im Juli 2023

6/10 – Okay

Rob

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Price for breakfast was steep considering only continental.
Aufenthalt von 2 Nächten im Juli 2023

8/10 – Gut

Anna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
lovely surrounds
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Kate

Gut: Sauberkeit und Personal & Service
Aufenthalt von 9 Nächten im Juli 2023

10/10 – Hervorragend

Simone

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff and great location within a short distance from everything we needed.
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Adam

Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Alan James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I particularly liked to closeness to generally everything - shops, restaurants, beach, golf course and even the wharf for the Great Barrier Reef departure - all within walking distance.
Aufenthalt von 5 Nächten im Juli 2023

2/10 – Ungenügend

rick

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
This resort played loud music for 7 hours every day. We complained and the staff did nothing The floors were dirty and there were no face washers in the bathrooms, we complained and were told there was a problem with the supplier There are no eggs at breakfast We stayed there some years ago when it was much better however we don't be returning
Aufenthalt von 7 Nächten im Juli 2023

8/10 – Gut

TORU

Aufenthalt von 2 Nächten im Juli 2023

8/10 – Gut

Annette

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nicely appointed and comfortable two bedrooms and kitchenette. Had a musty smell
Aufenthalt von 4 Nächten im Juli 2023

8/10 – Gut

Caitlin Rose

Aufenthalt von 6 Nächten im Juli 2023

10/10 – Hervorragend

Carol

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place to relax. Downtown shops and restaurant only a few minutes away.
Aufenthalt von 4 Nächten im Juni 2023

10/10 – Hervorragend

Bob

Gut: Sauberkeit und Zustand der Unterkunft
Great facilities
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Marcia Carlos

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front reception staff , Larissa was absolutely amazing. Very friendly and bubbly. Pool bar staff also amazing. Rooms are spacious and clean. Loved the resort overall.
Aufenthalt von 4 Nächten im Mai 2023

4/10 – Schlecht

Chris

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Needs an upgrade
Aufenthalt von 4 Nächten im Mai 2023

6/10 – Okay

Robert

Aufenthalt von 4 Nächten im Mai 2023

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was in a great location, easy walking distance to main street of Port Douglas. Breakfast had lots of choices and good quality of items. Staff were helpful.
Aufenthalt von 5 Nächten im Mai 2023

10/10 – Hervorragend

Svetlana

Aufenthalt von 3 Nächten im April 2023

6/10 – Okay

Edwin

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
.
Aufenthalt von 3 Nächten im März 2023
Antwort von Mantra Portsea team am 10. Apr. 2023
Thank you for your survey and lovely feedback regarding the team and our facilities. We really appreciate hearing you have enjoyed your stay with us. We review all feedback to be able to continue to improve our product and service so thank you for taking the time.We hope to welcome you back in the future

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Decent hotel with friendly staff and reasonable amenities. needs regular servicing of rooms.
Aufenthalt von 3 Nächten im März 2023
Antwort von KarisaW am 16. März 2023
Hi Michael,Thanks for the feedback following your stay at the Mantra PortSea.We are pleased to read that you found our team to be friendly and helpful.As we are not a full service resort, we don't offer daily housekeeping. Stays of eight nights or more receive a mid-stay clean and additional cleaning can be requested at a cost.We hope to welcome you again in the future.

10/10 – Hervorragend

Yasmin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a relaxing place to stay in Port Douglas with such friendly staff. Bus transfers to town or an easy walk in which we did for dinner every night. Nice breakfast choices at the buffet and amazing pools. Can’t wait to come back in future
Aufenthalt von 3 Nächten im Februar 2023
Antwort von KarisaW am 16. März 2023
Hi Yasmin,Thank you for the lovely review of your stay with us here at the PortSea.We are so pleased you had a great time and look forward to welcoming you again.Be sure to let us know you are a return guest when you book so we can organise something special for you.

8/10 – Gut

Stephen John

Mit dem Partner gereist
Gut: Personal & Service
A few things in the room needed looking at.Black on tiles in the bathroom rusty bin in need of some tlc. Enjoyed our stay close to the beach.
Aufenthalt von 6 Nächten im Januar 2023

10/10 – Hervorragend

Sarah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast was nice. Room was also great to stay in with a lovley view of the pool area. Love the swim up bar.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Mantra PortSea am 3. März 2023
Thank you for your survey and lovely feedback regarding the team and our facilities.We really appreciate hearing you have enjoyed your stay with us. We review all feedback to be able to continue to improve our product and service so thank you for taking the time.We hope to welcome you back in the futureSincerely,Mantra PortSea

10/10 – Hervorragend

LAKSHMI

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay , solo, fam or friends ...great pool area
Antwort von Mantra PortSea am 3. März 2023
Thank you for your review and feedback regarding your stay at the Mantra PortSea. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon.Sincerely,Mantra PortSea

4/10 – Schlecht

Amber

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft

8/10 – Gut

David

10/10 – Hervorragend

Vojislav

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is well maintained and staff are really friendly

6/10 – Okay

Debra Jane

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
It was just ok, I wouldn't stay there again though.