We got a room that reeked of cigarettes but was disguised with some spray. The table on the balcony had lots of cigarette burns, the carpet is very old, stained, matching the overall terrible smell.
The balcony and the outside looks like it was never cleaned.
It is not easy to find the amenities, the outside pool is very small, good for several small children.
The pictures on the website do not reflect the reality on site.
Guests and staff observe mask wearing very loosely. Some staff have masks under their nose, some on the chin, but a few do wear them.
We were disappointed with Poiana Brasov overall, we drove down to Brasov to eat dinner, highly recommended.
I don’t I would go there again, not even for a free stay.
